May 28, 2020 NHTSA CAMPAIGN NUMBER: 20V313000
NHTSA Campaign Number: 20V313
Potential Number of Units Affected 76
Frazer is recalling certain 2019-2020 emergency vehicles built on RAM 4500 and 5500 chassis, equipped with certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Frazer will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall is expected to begin June 1, 2020. Owners may contact Frazer customer service at 1-888-372-9371.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Important Safety Recall
NHTSA Recall Number: 20V-313
Date: June 10, 2020
Dear Frazer Customer,
This notice is being sent to you in accordance with the requirements of the National Highway Traffic and Motor Vehicle Safety Act.
Frazer, Ltd. has been notified by LiquidSpring LLC, the manufacturer of a chassis suspension system, that certain kits/components are subject to a safety recall. The recall affects LiquidSpring suspension systems installed on 2019-2020 model year RAM 4500/5500 chassis.
Per LiquidSpring NHTSA Safety Recall 20E031 the affected system components are the rear brake caliper flex lines. The routing of the rear brake caliper flexible lines during the installation of the suspension kit may be causing brake caliper flexible line wear due to contact with a suspension component(s). Continued vehicle use with the rear brake caliper flexible line contacting a suspension component(s) may result in partial or complete loss of rear service brakes which could cause damage to the chassis and/or other vehicles, and possibly result in a crash.
Frazer, Ltd. was provided with a list of affected serial numbers. You are receiving this notice because our records indicate your vehicle may be equipped with an affected system. Frazer, Ltd. recommends that the affected vehicle(s) be inspected immediately for signs of premature wear on the rear brake caliper flexible hoses and if found, arrange for repair immediately. Even if no signs of wear are found upon inspection, Frazer, Ltd. recommends that the recalled components are repaired/replaced per the attached LiquidSpring recall campaign notice.
If you have a 2019-2020 model year RAM 4500/5500 chassis equipped with a LiquidSpring suspension system with serial number within the 2007563 - 2013191 range, it is recommended that you contact LiquidSpring directly to arrange service to have the rear caliper flexible brake lines repaired and modified, free of charge. Affected customers may also bring their vehicles to any Frazer authorized service facility for warranty repair work.
The LiquidSpring contact information is as follows:
The Frazer, Ltd. contact information is as follows:
Phone: 1-888-372-9371 and ask for service - 7:00 am - 4:30 pm CDT Email: [email protected]
If Frazer, Ltd. fails or is unable to arrange service as described above without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to www.safecar.gov.
At Frazer, we are committed to providing the safest and highest quality products. We apologize for the inconvenience this may cause and look forward to working with you to properly resolve this issue.
Potential affected Frazer unit numbers:
7 Affected Products
|FRAZER||RAM 4500 CHASSIS||2019-2020|
|FRAZER||RAM 5500 CHASSIS||2019-2020|
|BRAND||PART NO.||PRODUCTION DATES|
7 Associated Documents
Defect Notice 573 ReportRCLRPT-20V313-8487
Defect Notice 573 ReportRCLRPT-20V313-5924
Recall Quarterly Report #3, 2020-4
Owner Notification Letter(Part 577)
Recall Quarterly Report #1, 2020-2RCLQRT-20V313-6659
Recall Quarterly Report #2, 2020-3RCLQRT-20V313-3040
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2021-10-20 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-10-20 / Affiliate links / Images from Amazon Product Advertising API