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October 18, 2021 NHTSA CAMPAIGN NUMBER: 21V820000
Refrigerator Exhaust May Cause Fire
An overheated wood frame could ignite and cause a fire.
NHTSA Campaign Number: 21V820
Manufacturer Triple E Recreational Vehicles
Components EQUIPMENT
Potential Number of Units Affected 2,056
Summary
Triple E Recreational Vehicles (Triple E) is recalling certain 2015 Free Spirit, Unity, 2015-2016 Libero, 2015-2018 Serenity, and Wonder recreational vehicles. Please see attached 573 for a complete list of model numbers. The refrigerator exhaust vents directly onto the wood frame and surfaces, which can overheat the wood.
Remedy
Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#8721-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SOP06308 Fridge Frame Heat
Deflector and Shield
(Unity, Wonder, Serenity and Libero)
Remove the #8 screw from the top corner of the fridge vent using a #2 Robertson bit put aside for later.
Lift both tabs up and remove vent by pulling on the left side of the vent and then sliding it out. Set vent aside.
Locate the fridge exhaust at the right side of the vent slightly below the opening.
Wipe clean the back side of the deflector 8077490 as shown, using water or isopropyl alcohol.
Apply Silicone to the same surface that was just wiped clean.
This will be the side that is mounted to the fridge cabinet wooden frame.
Insert the heat deflector through the top vent with the two holes at the top and with the silicone surface against the wooden frame.
The heat deflector extension should slide between the fridge exhaust and the wooden frame
Ensure that the deflector is all the way against the top wooden cleat.
Secure deflector extension to the wooden frame through the top two screw holes with the two screws provided.
Take the prepped 8077456 heat shield and ensure that it is wiped clean using water or isopropyl alcohol.
Place 4 dabs of silicone 20mm wide x 10mm high as shown.
Remove the protective film from the tape.
Wipe fridge baffle surface where you are about to adhere the heat shield too, using water or isopropyl alcohol.
Place heat shield into place, hooking over top of the fridge baffle. Ensure that the heat shield is all the way to the right against wall and down on top of baffle.
Press the heat shield in place to ensure that the silicone is making good contact with the baffle.
CAUTION: fridge components may be hot.
Completed heat shield.
Reinstall vent by lining up the tabs on the right side of the frame with the slots in the grill and pivot the left side in. Push top clip down and install screw into metal plate (be careful not to strip the screw). Push bottom clip down until it locks onto plastic tab (you should hear it “click” into place).
Ensure that fridge vent is fully seated and secure.
SOP06307 Fridge Frame Heat
Deflector and Shield
(Free Spirit)
Remove the #8 screw from the fridge vent using a #2 Robertson bit and put aside for later.
Remove vent by pulling on the left side of the vent and then sliding it out. Set vent aside.
Locate the fridge exhaust at the right side of the vent slightly below the opening.
Wipe clean the back side of the deflector B077 490 as shown.
Apply Silicone to the same surface that was just wiped clean.
This will be the side that is mounted to the fridge cabinet wood frame.
Insert the heat deflector through the top vent with the two holes at the top and with the silicone surface against the wooden frame.
The heat deflector extension should slide between the fridge exhaust and the wooden frame.
CAUTION: fridge components may be hot.
Ensure that the deflector is all the way against the top wooden cleat.
Secure deflector extension to the wooden frame through the top two screw holes with the two screws provided.
Take the prepped B077456 heat shield and ensure that it is wiped clean using water or alcohol.
Place 4 dabs of silicone 20mm wide x 10mm high as shown.
Remove the backing from the tape.
Wipe fridge baffle surface where you are about to adhere the heat shield too, using water or isopropyl alcohol.
CAUTION: fridge components may be hot.
Feed heat shield through fridge opening being careful not to touch the silicone.
Place heat shield into place all the way to the right against wall and tight to the bottom of the fridge vent frame.
What it looks like after shield is installed.
Reinstall vent by lining up the tab on the right side of the frame with the slots in the grill and pivot the left side in. Install screw into metal plate (be careful not to strip the screw).
Ensure that fridge vent is fully seated and secure.
IMPORTANT SAFETY RECALL
October 27, 2021
«Dealer»
“This notice applies to this vehicle, «ProductLine»
VIN #«Vin»
Coach #«UNIT CoachID»
Triple E Recreational Vehicles Recall CA#8721-1 NHTSA #21V820
This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2015 Free Spirit (FS22 & FS22SS), 2015, 2016, 2017 & 2018 Serenity S24CB, 2015 & 2016 Libero L24CB, 2015, 2016, 2017 & 2018 Unity (All Models) & 2016, 2017, 2018 Wonder (W24MB & W24TB) motorhomes manufactured between July 8, 2014 & December 15, 2017
Description of Defect:
On motorhomes manufactured with the RMD8555 2 door fridge, the fridge exhaust, at the rear of the fridge, may be discoloring the wood frame. There are no heat deflectors installed on the wood framing to protect from heat generated when the fridge is in operation on LP gas setting. In the event the fridge would exhaust for too long, there would be a possibility the wood frame could ignite and cause a fire and bodily injury.
To Have This Modification Performed:
We request your assistance to have this Safety issue corrected. Order the recall kit (0158-874 2 heat deflectors, screws & SOP) from Triple E RV Customer Service to perform the Recall. For reimbursement submit a warranty application for
Labour to perform this Recall: 0.4 hrs/ unit
For more information contact Triple E RV/Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#8721-1”.
Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.
Sincerely,
Brad Wall
Customer Service / Warranty Manager
B W/wcw
Chronology :
ON AUGUST 16/2021, A RETAIL OWNER CONTACTED THE CUSTOMER SERVICE AND WARRANTY INDICATING THAT THEY NOTICED WHEN THEY OPENED THE UPPER FRIDGE VENT THE WOOD FRAME AND WOOD SURFACES HAD SOME DISCOLORATION DUE TO THE HEAT FROM THE EXHAUST. IT WAS NOTICED AT THAT TIME THAT THERE WAS NO METAL HEAT DEFLECTOR INSTALLED ON THE WOOD SURFACES TO PROTECT FROM HEAT. THERE ARE NO WARRANTY CLAIMS, SERVICE REPORTS OR DEATH / INJURY REPORTS TO PROVIDE. THE ABOVE IS THE ONLY REPORT RECEIVED .
14 Affected Products
Vehicles
MAKE | MODEL | YEAR |
TRIPLE E RV | FREE SPIRIT | 2015 |
TRIPLE E RV | WONDER | 2016-2018 |
TRIPLE E | LIBERO | 2015-2016 |
TRIPLE E | SERENITY | 2015-2018 |
TRIPLE E | UNITY | 2015-2018 |
15 Associated Documents
Recall Acknowledgement
RCAK-21V820-6330.pdf 730.163KB
Defect Notice 573 Report
RCLRPT-21V820-8036.PDF 216.498KB
Recall 573 Report – Amendment 1
RCLRPT-21V820-7402.PDF 216.546KB
Recall 573 Report – Amendment 2
RCLRPT-21V820-3993.PDF 216.564KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V820-0159.PDF 211.149KB
Miscellaneous Document – Return Form
RMISC-21V820-7282.pdf 26.064KB
Miscellaneous Document – SOP06308 – All Models
RMISC-21V820-8679.pdf 18136.132KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V820-2140.pdf 901.159KB
Miscellaneous Document – SOP06307 – Free Spirit
RMISC-21V820-3422.pdf 13480.249KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V820-1620.pdf 656.724KB
Recall 573 Report – Amendment 3
RCLRPT-21V820-1559.PDF 216.605KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V820-9354.pdf 618.832KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V820-3403.PDF 211.251KB
Recall Quarterly Report #3, 2022-2
RCLQRT-21V820-6564.PDF 211.336KB
Recall Quarterly Report #4, 2022-3
RCLQRT-21V820-8824.PDF 211.445KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V820&docType=RCL
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- 【Battery Protection & Multiple Power Supply】 The 12 Volt Refrigerator has a three-level battery protection function to effectively prevent overload or battery exhaustion. Battery protection allows you to use the fridge in a variety of cars, suitable for cars, SUVs, trucks and most other vehicles. The Portable Freezer can be powered by a DC/AC line
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TRIPLE E RECREATIONAL VEHICLES Tools/parts needed: Step Ladder #2 Robertson (square) Driver Bit Silicone CAUTION: fridge components may be hot. SOP06308 Fridge Frame Heat Deflector and Shield (Unity, Wonder, Serenity and Libero) Repair Kit 0158-874 (screws and heat deflectors) :: Screws – #2×5/8″ (2ea) 0 0) -.::t” r-r– 0 (D / —– – . Department: 32 People Required: 1 Time to Complete: 30 min Date Created: Nov 15 2021 Date Revised: Rev Created by Initial: CW 1637 Verified: BH791 Page1 of2 -8077456 (w/two-sided tape) Remove the #8 screw from the top corner of the fridge vent using a #2 Robertson bit put aside for later. Lift both tabs up and remove vent by pulling on the left side of the vent and then sliding it out. Set vent aside. L———–1 If this deflector is present, the new deflector will be installed over top of it to extend it. Locate the fridge exhaust at the right side of the vent slightly below the opening. Insert the heat deflector through the top vent with the two holes at the top and with the silicone surface against the wooden frame. The heat deflector extension should slide between the fridge exhaust and the wooden 4 7 Wipe clean the back side of the deflector 8077490 as shown, using water or isopropyl alcohol. Ensure that the deflector is all the way against the top wooden cleat. Secure deflector extension to the wooden frame through the top two screw holes with the two screws provided. 2 5 8 – Apply Silicone to the same surface that was just wiped clean. This will be the side that is mounted to the fridge cabinet wood frame. Take the prepped 8077456 heat shield and ensure that it is wiped clean using water or isopropyl alcohol. 3 6 9 SOP06308 Fridge Frame Heat Deflector and Shield Department: 32 People Required: 1 Time to Complete: 30 min Date Created: Nov 15 2021 TRIPLE E RECREATIONAL VEHICLES – (Unity, Wonder, Serenity and Libero) Place 4 dabs of silicone 20mm wide x 10mm high as shown. 10 Place heat shield into place, hooking over top of the fridge baffle. Ensure that the heat shield is all the way to the right against wall ,\,~£.~~ ,,~'””‘ and down on top of baffle. 13 Reinstall vent by lining up the tabs on the right side of the frame with the slots in the grill and pivot the left side in. Push top clip down and install screw into metal plate (be careful not to strip the screw). Push bottom clip down until it locks onto plastic tab (you should hear it “click” into place). 16 Date Revised: Rev Created by Initial: CW 1637 Verified: BH791 Remove the protective film from the tape. Press the heat shield in place to ensure that the silicone is making good contact with the baffle. 11 CAUTION: fridge components may be hot. 14 Ensure that fridge vent is fully seated and secure. 17 Page 2 of 2 Wipe fridge baffle surface where you are about to adhere the heat shield too, using water or isopropyl alcohol. 12 Completed heat shield. 15 18
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TRIPLE E RECREATIONAL VEHICLES Tools/parts needed: Step Ladder #2 Robertson (square) Driver Bit Silicone CAUTION: fridge components may be hot. SOP06307 Fridge Frame Heat Deflector and Shield Department: 32 People Required: 1 Time to Complete: 30 min Date Created: Nov 15 2021 (Free Spirit) Repair Kit 0158-874 (screws and heat deflectors) :: – Screws #2×5/8″ (2ea) B077456 • ..___…_____,=== (w/two-sided tape) If this deflector is present, the new deflector will be installed over top of it to extend it. Locate the fridge exhaust at the right side of the vent slightly below the opening. Insert the heat deflector through the top vent with the two holes at the top and with the silicone surface against the wooden frame. The heat deflector extension should slide between the fridge exhaust and the wooden frame. 1 4 7 Date Revised: Rev Created by Initial: CW 1637 Verified: BH791 • Remove the #8 screw from the fridge vent using a #2 Robertson bit and put aside for later. Wipe clean the back side of the deflector B077 490 as shown. Ensure that the deflector is all the way against the top wooden cleat. 2 5 Secure deflector extension to the wooden frame through the top two screw holes with the two screws provided. 8 •)DOMrn< Page 1 of 2 Remove vent by pulling on the left side of the vent and then sliding it out. Set vent aside. Apply Silicone to the same surface that was just wiped clean. This will be the side that is mounted to the fridge cabinet wood frame. Take the prepped B077456 heat shield and ensure that it is wiped clean using water or alcohol. 3 6 9 SOP06307 Fridge Frame Heat Deflector and Shield Department: 32 People Required: 1 Time to Complete: 30 min Date Created: Nov 15 2021 TRIPLE E RECREATIONAL VEHICLES (Free Spirit) Place 4 dabs of silicone 20mm wide x 10mm high as shown. 10 Feed heat shield through fridge opening being careful not to touch the silicone. 13 Reinstall vent by lining up the tab on the right side of the frame with the slots in the grill and pivot the left side in. Install screw into metal plate (be careful not to strip the screw). 16 Date Revised: Rev Created by Initial: CW 1637 Verified: BH791 Remove the backing from the tape. Place heat shield into place all the way to the right against wall and tight to the bottom of the fridge vent frame. 11 14 Ensure that fridge vent is fully seated and secure. 17 Page 2 of 2 Wipe fridge baffle surface where you are about to adhere the heat shield too, using water or isopropyl alcohol. CAUTION: fridge components may be hot. 12 What it looks like after shield is installed. 15 18
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LEISURE TRAVEL VANS Triple E Recreati onal Vehicles A Division of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Blvd. P.O. Box 1230 Winkler, Manitoba CA R6W 4C4 U.S . Mailing: P.O. Box 68 Walhall a, ND 58282 LEI SUR EVAN S.COM TRIPLE ERV.COM IMPORTANT SAFETY RECALL «Owner Name» «Address 1 » «Address2» «Address3 », «Prov» «Postal Code» “This notice applies to your vehicle, «Unit» VIN #«VIN» October 27, 2021 Coach Serial #«Serial» Triple E Recreational Vehicles Recall CA#8721-1 NHTSA #21 V820 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2015 Free Spirit (FS22 & FS22SS), 2015, 2016, 2017 & 2018 Serenity S24CB, 2015 & 2016 Libero L24CB, 2015, 2016, 2017 & 2018 Unity (All Models) & 2016, 2017, 2018 Wonder (W24MB & W24TB) motorhomes manufactured between July 8, 2014 & December 15, 2017 Description of Defect: On motorhomes manufactured with the RMD8555 2 door fridge, the fridge exhaust, at the rear of the fridge, may be discoloring the wood frame. There are no heat deflectors installed on the wood framing to protect from heat generated when the fridge is in operation on LP gas setting. In the event the fridge would exhaust for too long, there would be a possibility the wood frame could ignite and cause a fire and bodily injury. To Have This Modification Performed: Please contact your selling dealer or RV service center to order the recall kit (0158- 874, 2 heat deflectors, screws & SOP) from Triple ERV Customer Service – Parts (Don Schaak- 1-877-992-9906 ext.260dschaak@tripleerv.com Steve Harder – 1-877-992-9906 ext. 223 sharder@tripleerv.com). The time needed to perform the recall is approximately 30 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required. This repair will be done at no cost to the owner. 1 of2 If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Triple ERV/Leisure Travel Vans at 1-877-992- 9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#8721-1”. For U.S. Residents If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327- 4236; (TTY: 1-800-424-9153) or go to http://www.safercar.gov We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service / Warranty Manager BW/wcw 2 of2
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LEISURE TR A VEL V A NS Triple E Recreational Vehicles A Division of Trip le E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Rob lin Bl vd . P.O. Box 1230 Winkl er, Manitoba CA R6W 4C4 U.S. Maili ng: P.O. Box 68 Walh al la, ND 58282 LE IS U RE VANS. COM TR IPLEE RV.C OM IMPORTANT SAFETY RECALL «Dealer» “This notice applies to this vehicle, «ProductLine» VIN #«Vin» October 27, 2021 Coach #«UNIT CoachID» Triple E Recreational Vehicles Recall CA#8721-1 NHTSA #21 V820 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2015 Free Spirit (FS22 & FS22SS), 2015, 2016, 2017 & 2018 Serenity S24CB, 2015 & 2016 Libero L24CB, 2015, 2016, 2017 & 2018 Unity (All Models) & 2016, 2017, 2018 Wonder (W24MB & W24TB) motorhomes manufactured between July 8, 2014 & December 15, 2017 Description of Defect: On motorhomes manufactured with the RMD8555 2 door fridge, the fridge exhaust, at the rear of the fridge, may be discoloring the wood frame. There are no heat deflectors installed on the wood framing to protect from heat generated when the fridge is in operation on LP gas setting. In the event the fridge would exhaust for too long, there would be a possibility the wood frame could ignite and cause a fire and bodily injury. To Have This Modification Performed: We request your assistance to have this Safety issue corrected. Order the recall kit (0158-874 – 2 heat deflectors, screws & SOP) from Triple ERV Customer Service to perform the Recall. For reimbursement submit a warranty application for Labour to perform this Recall: 0.4 hrs/ unit 1 of 2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#8721-1”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service/ Warranty Manager BW/wcw 2 of2
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LEISURE TRAVEL VANS Triple E Recreational Vehicles A Division of Trip le E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Roblin Blvd. P.O. Box 1230 Winkler, Manitoba CA R6W 4C4 U.S. Mailing: P.O. Box 68 Walhalla, ND 58282 LEISURE VANS.COM TRIPLEERV.COM IMPORTANT SAFETY RECALL «Dealer» “This notice applies to this vehicle, «ProductLine» VIN #« Vin» October 27, 2021 Coach #«UNIT CoachID» Triple E Recreational Vehicles Recall CA#8721-1 NHTSA #21V820 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2015 Free Spirit (FS22 & FS22SS), 2015, 2016, 2017 & 2018 Serenity S24CB, 2015 & 2016 Libero L24CB, 2015, 2016, 2017 & 2018 Unity (All Models) & 2016, 2017, 2018 Wonder (W24MB & W24TB) motorhomes manufactured between July 8, 2014 & December 15, 2017 Description of Defect: On motorhomes manufactured with the RMD8555 2 door fridge, the fridge exhaust, at the rear of the fridge, may be discoloring the wood frame. There are no heat deflectors installed on the wood framing to protect from heat generated when the fridge is in operation on LP gas setting. In the event the fridge would exhaust for too long, there would be a possibility the wood frame could ignite and cause a fire and bodily injury. To Have This Modification Performed: We request your assistance to have this Safety issue corrected. Order the recall kit (0158-874 – 2 heat deflectors, screws & SOP) from Triple ERV Customer Service -Parts (Don Schaak- 1-877-992-9906 ext. 260 dschaak@tripleerv.com Steve Harder- 1-877-992-9906 ext. 223 sharder@tripleerv.com). For reimbursement submit a warranty application for Labour to perform this Recall: 0.4 hrs/ unit 1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#8721-1”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service/ Warranty Manager BW/wcw 2 of2
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