October 12, 2021 NHTSA CAMPAIGN NUMBER: 21V792000
An inoperable clutch increases the risk of a crash.
NHTSA Campaign Number: 21V792
Manufacturer KTM North America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 8,398
Summary
KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.
Remedy
Dealers will inspect the clutch slave cylinder and replace it if necessary, free of charge. Owner notification letters are expected to be mailed December 3, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM’s numbers for this recall are KTB2112 and HTB2110.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
KTB2112 KTM TECHNICAL BULLETIN – USA
OCTOBER 1, 2021
RECALL: THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY
CLUTCH SLAVE CYLINDER INSPECTION AND REPLACEMENT IF NEEDED
AFFECTED MODELS:
- 690 Duke and 690 Enduro R
- 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro R and 690 SMC R
RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM DEALER.NET
INITIAL INFORMATION:
KTM North America, Inc. has determined that a defect which relates to motor vehicle safety exists with certain 2018, 2019 and 2020 motorcycles listed above pertaining to the clutch slave cylinder. On affected motorcycles there is a possibility that the bellow style gasket can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted (Fig. 1).
If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral.
The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles (Fig. 2).
Fig. 1 – Version with bellow style gasket
(p.n. 79432061144)
Fig. 2 – New version without bellow style gasket
(p.n. 76132061044)
Some motorcycles might already have the new version clutch slave cylinder mounted from a customer replacement. Therefore it is first necessary to inspect the clutch slave cylinder to determine which version is installed. If the bellow style gasket clutch slave cylinder is mounted it must be replaced by the new version (p.n. 76132061044). If the new version is already mounted then you must reinstall the new style slave cylinder using a new gasket and o-ring on the slave cylinder and a new lock washer for the front sprocket to seal and remount the components properly.
KTM is notifying all registered owners of the motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM Dealer to have the clutch slave cylinder replaced.
This recall must only be performed by trained technicians with proper equipment. Dealers should take every reasonable action to make sure the customer does not try to repair or perform the recall on their vehicle. Doing so is a violation of Federal law. Dealers are to properly record the repair of the recall, report and return parts to KTM.
Dealers must replace the clutch slave cylinder on all affected model motorcycles in their inventory prior to any customer delivery. Any of the affected model motorcycles received directly from KTM North America, Inc. require replacement of clutch slave cylinder prior to customer delivery. Affected motorcycles acquired through dealer transfers or trades must be remedied and checked in KTM Dealer.net to ensure and document that the repair has been performed.
Motorcycles that are affected must not be sold or operated until the clutch slave cylinder is replaced as described in this bulletin. It is a violation of KTM North America, Inc. policy for an authorized KTM dealer to deliver any affected units to customers before the procedure in this bulletin has been performed.
KTM must report to the federal government on a regular basis how many motorcycles have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers.
PROCEDURE FOR REPAIR:
(Please reference the repair manual for more detailed instructions on the removal and installation of parts)
- Avoid contact between brake fluid and painted parts. Brake fluid attacks paint!
- Small amounts of brake fluid may leak out, therefore protect surrounding surfaces with proper protective covering to prevent damage.
- Immediately wash off brake fluid residues or stains with water.
1. Remove the front sprocket cover and front sprocket nut according to the repair manual.
2. Pull off the front sprocket together with the chain and allow to hang downward.
3. Take off the clutch slave cylinder together with the seal according to the repair manual.
4. Inspect the clutch slave cylinder version.
Version with bellows, exchange necessary > point 5 (action code 01) Version without bellows, no exchange necessary > point 6 (action code 00)
5. Loosen the clutch line and fit to the new clutch slave cylinder (76132061044).
6. Mount the clutch slave cylinder with a new seal and a new O-ring according to the repair manual and bleed in the case of a replacement.
7. Mount the front sprocket together with the chain, the front sprocket nut with new lock washer and the front sprocket cover according to the repair manual. Check the system for leaks, perform a function test and take a test ride.
Table 1 – Screw connections and torques
| Component | Screw | Torque | Remark |
| Clutch line | M6 | 6 Nm | |
| Front sprocket nut | M20 | 100 Nm | Loctite 243 |
| Front sprocket cover, screws | M8
M6 |
25 Nm
10 Nm |
VEHICLE LOCK INFORMATION:
Unsold motorcycles that are linked to this recall are locked in the vehicle history. The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed. In order to unlock the vehicle, you must perform the recall and then submit a TI claim. After the TI claim is submitted it will be possible to unlock and retail the motorcycle.
PARTS ORDERING:
Please order the following for each affected motorcycle:
1 QTY. 76132061044 – CLUTCH SLAVE CYL. DOT CPL. 27MM (order if the slave cylinder needs replaced due to the motorcycle having a bellow style gasket slave cylinder mounted)
1 QTY. 51033031000 – Lock washer (order for each affected motorcycle that has the inspection or replacement)
1 QTY. 59032065100 – Gasket (order for each affected motorcycle that has the inspection or replacement)
1 QTY. 0770300015 – O-ring (order for each affected motorcycle that has the inspection or replacement)
Replaced clutch slave cylinders must be returned to the KTM Warranty Department at 1119 Milan Ave. Amherst, OH 44001. Warranty Claims will only be processed after the replaced parts have been received. Parts must be tagged and include a copy of the claim.
WARRANTY INPUT INFORMATION:
This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected, you will see a link to the bulletin and its repair status in the history results. KTM North America will not warranty units whose VIN numbers are not linked as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin.
Please note that when entering a warranty claim on an affected model, you must perform a vehicle history search, expand the Technical information window and click the orange arrow on the right side of the corresponding bulletin message.
You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code. The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate time for this repair is based on the action performed and provided in minutes.
REIMBURSEMENT FOR CUSTOMERS THAT ALREADY PAID FOR THE REPAIR:
If a customer has already paid for a repair related to this concern before the date of this bulletin, the customer may be eligible for reimbursement. Please contact Dealer Services for more information regarding reimbursement for this type of situation.
| Warranty type: | ||||||||||||||
| TI warranty | ||||||||||||||
| Assembly group: | ||||||||||||||
| 32 – Clutch | ||||||||||||||
| Damage code: | ||||||||||||||
| 900 – Failure identification by manufacturer | ||||||||||||||
| Damage-causing component: | ||||||||||||||
| 79432061144 – Clutch slave cylinder | ||||||||||||||
| Action code, parts, working time: | ||||||||||||||
Inspection of clutch slave cylinder
|
||||||||||||||
Replacement of clutch slave cylinder
|
||||||||||||||
| Are stock items affected: | ||||||||||||||
| YES Please send the clutch slave cylinders 79432061144 via RMA back to the Spare Parts Center. |
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall No. xxxVxxx
10/xx/2021
Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»
RE: Affected models:
- 690 Duke and 690 Enduro R
- 690 Duke, 690 Enduro R and 690 SMC R
- 690 Enduro R and 690 SMC R
Dear KTM Customer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KTM North America, Inc. has decided that a defect which relates to motor vehicle safety exists in the model year 2018, 2019 and 2020 model motorcycles listed above. It is necessary to have the clutch slave cylinder inspected and replaced on all affected motorcycles. This work must be performed by an authorized KTM Dealer and will be free of charge.
On affected motorcycles there is a possibility that the bellow style gasket on the clutch slave cylinder can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted.
If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral.
The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles.
If you are unable to transport your motorcycle to your nearest KTM dealer, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you.
Please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your clutch slave cylinder inspected and replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 40 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for this service.
If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation without charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov
If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.
We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction.
Best Regards,
Dealer Services Department KTM North America, Inc.
Chronology :
In November 2018, increased warranty claims were recognized by KTM AG Customer Service (the Austrian manufacturer).
December 2018 KTM AG Customer Service starts market monitoring (regarding clutch slave cylinder).
Q1 2019 The first damaged parts were reported from the market.
Q1 2019 Component supplier informed (Gustav Magenwirth).
Q1 2019 Defective part investigation by KTM AG Quality Control together with the Supplier.
Q3-Q4 2019 Further market monitoring by KTM AG Customer Service.
Q4 2019 Additional damaged parts are being reported from the market.
Q1 2020 Further defective part investigating/diagnosis by KTM AG QC/R&D and Supplier.
No injuries
No deaths
Total of 373 warranty claims for KTM in the US from 2.23.2017 – 11.5.2021
Total of 728 warranty claims for HQV in the US from 8.8.2017 – 1.7.2020
19 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HUSQVARNA | 701 ENDURO LR | 2020 |
| HUSQVARNA | 701 SUPERMOTO | 2018-2020 |
| HUSQVARNA | ENDURO | 2018-2020 |
| HUSQVARNA | SVARTPILEN 701 | 2019-2020 |
| HUSQVARNA | VITPILEN 701 | 2018-2020 |
| KTM | 690 DUKE | 2018-2019 |
| KTM | 690 ENDURO R | 2018-2020 |
| KTM | 690 SMC R | 2019-2020 |
15 Associated Documents
Recall 573 Report – Amendment 2
RCLRPT-21V792-6662.PDF 216.574KB
RCLRPT-21V792-6662
KTM Dealer List
RMISC-21V792-5785.pdf 314.694KB
RMISC-21V792-5785
HQV Dealer List
RMISC-21V792-4945.pdf 192.681KB
RMISC-21V792-4945
Recall Quarterly Report #1, 2021-4
RCLQRT-21V792-2137.PDF 211.133KB
RCLQRT-21V792-2137
Recall 573 Report – AMENDMENT 1
RCLRPT-21V792-4671.PDF 216.487KB
RCLRPT-21V792-4671
ISSUED Owner Notification Letter(Part 577)- KTM
RCONL-21V792-0111.pdf 782.468KB
RCONL-21V792-0111
ISSUED Owner Notification Letter(Part 577)
RCONL-21V792-2764.pdf 683.256KB
RCONL-21V792-2764
Defect Notice 573 Report
RCLRPT-21V792-9285.PDF 216.488KB
RCLRPT-21V792-9285
Recall Acknowledgement
RCAK-21V792-5728.pdf 747.153KB
Manufacturer Notices(to Dealers,etc)- KTB2112 KTM TECHNICAL BULLETIN
RCMN-21V792-9194.pdf 269.363KB
RCMN-21V792-9194
Manufacturer Notices(to Dealers,etc) – HUSQVARNA TECHNICAL BULLETIN HTB2110
RCMN-21V792-6086.pdf 314.698KB
RCMN-21V792-6086
Recall 573 Report – February 17, 2022
RCLRPT-21V792-4117.PDF 217.046KB
RCLRPT-21V792-4117
Recall Quarterly Report #2, 2022-1
RCLQRT-21V792-0501.PDF 211.236KB
RCLQRT-21V792-0501
Recall Quarterly Report #3, 2022-2
RCLQRT-21V792-3679.PDF 211.323KB
RCLQRT-21V792-3679
Recall Quarterly Report #4, 2022-3
RCLQRT-21V792-1436.PDF 211.43KB
RCLQRT-21V792-1436
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V792&docType=RCL
- Provides an extra margin of safety in extreme braking conditions
- Mix of polyglycol ethers ensures hot brake-system operation will not create dangerous vapor
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy pedal
- Both wet and dry boiling points exceed the minimum government standards
- High quality blend of polyethylene glycol ethers and additives
- Compatible with all brake system rubber components and other brake fluids
- Prevents seal hardening or softening
- Protects against rust and corrosion
- Provides excellent lubricity
- Provides an extra margin of safety in extreme braking conditions
- Mix of polyglycol ethers ensures hot brake-system operation will not create dangerous vapor
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy pedal
- Both wet and dry boiling points exceed the minimum government standards
- PERFORMANCE – The 336⁰ F wet boil point and 521⁰ F dry boil point exceeds common characteristics for DOT 4 brake fluids
- PROTECTION – Provides corrosion protection in brake components
- PEACE OF MIND – Matches needs of all DOT 4 manufacturer recommendations
- HARSH CONDITIONS – Offers low level of compressibility
- FITS EVERYTHING – Compatible with all DOT 3 and DOT 4 applications
- Premium brake and hydraulic clutch fluid that protects internal components from corrosion under normal use
- High boiling point to minimize brake fluid boiling and vapor lock
- Excellent low temperature capability and stability when used where lower cold viscosities are required
- Excellent low temperature capability and stability when used where lower cold viscosities are required
- High compatibility. Use with or direct replacement for DOT 3, DOT 4, and DOT 5. 1
- Extended Service Interval (ESI): Lasts 100% longer than DOT 3, 50% longer than DOT 4, and 10% longer than DOT 5. 1
- Exceeds all DOT 3, DOT 4, and DOT 5. 1 standards
- Wet boiling point ~ 365 DegreeF/Viscosity at -40 DegreeC ~ 685mm2/s
- Standard brake fluid has a recommended change interval of 2 years. The recommended change interval for Bosch ESI6 is 3 years.
- Premium DOT 3 Brake Fluid has a minimum boiling point of 450°F
- Meets and exceeds DOT 3 and all other Federal and SAE specifications and standards for motor vehicle brake fluids
- Mixes with all DOT 3 approved brake fluids
- Designed for use in disc, drum and ABS brake systems
- Minimal decrease of boiling point due to excellent water locking properties
- Non-foaming when filling and bleeding the brake system
- Excellent corrosion protection due to selected additives
- High safety tolerance against steam bubbles
- Makes brake fluid changing intervals of up to 3 years possible
- Helps provide protection against brake failure from vapor lock
- Helps prevent corrosion in brake system
- Works with all brake system requiring DOT 3 fluids
- Exceeds federal motor vehicle safety standard No. 116
- Meets SAE spec. J1703.
- Synthetic quality brake fluid
- Contains special ingredients to guard against vapor lock and moisture absorption
- Exceeds requirements for both DOT 3 and DOT 4 brake fluids
- Specially formulated for DOT 4 brake fluid applications
- Designed for use in disc, drum and ABS brake systems
Last update on 2023-11-13 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 1 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved RECALL: THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY CLUTCH SLAVE CYLINDER INSPECTION AND REPLACEMENT IF NEEDED AFFECTED MODELS: 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro R and 690 SMC R RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM DEALER.NET INITIAL INFORMATION: KTM North America, Inc. has determined that a defect which relates to motor vehicle safety exists with certain 2018, 2019 and 2020 motorcycles listed above pertaining to the clutch slave cylinder. On affected motorcycles there is a possibility that the bellow style gasket can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted (Fig. 1). If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles (Fig. 2). Fig. 1 – Version with bellow style gasket Fig. 2 – New version without bellow style gasket (p.n. 79432061144) (p.n. 76132061044) KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 2 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved Some motorcycles might already have the new version clutch slave cylinder mounted from a customer replacement. Therefore it is first necessary to inspect the clutch slave cylinder to determine which version is installed. If the bellow style gasket clutch slave cylinder is mounted it must be replaced by the new version (p.n. 76132061044). If the new version is already mounted then you must reinstall the new style slave cylinder using a new gasket and o-ring on the slave cylinder and a new lock washer for the front sprocket to seal and remount the components properly. KTM is notifying all registered owners of the motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM Dealer to have the clutch slave cylinder replaced. This recall must only be performed by trained technicians with proper equipment. Dealers should take every reasonable action to make sure the customer does not try to repair or perform the recall on their vehicle. Doing so is a violation of Federal law. Dealers are to properly record the repair of the recall, report and return parts to KTM. Dealers must replace the clutch slave cylinder on all affected model motorcycles in their inventory prior to any customer delivery. Any of the affected model motorcycles received directly from KTM North America, Inc. require replacement of clutch slave cylinder prior to customer delivery. Affected motorcycles acquired through dealer transfers or trades must be remedied and checked in KTM Dealer.net to ensure and document that the repair has been performed. Motorcycles that are affected must not be sold or operated until the clutch slave cylinder is replaced as described in this bulletin. It is a violation of KTM North America, Inc. policy for an authorized KTM dealer to deliver any affected units to customers before the procedure in this bulletin has been performed. KTM must report to the federal government on a regular basis how many motorcycles have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers. PROCEDURE FOR REPAIR: (Please reference the repair manual for more detailed instructions on the removal and installation of parts) • Avoid contact between brake fluid and painted parts. Brake fluid attacks paint! • Small amounts of brake fluid may leak out, therefore protect surrounding surfaces with proper protective covering to prevent damage. • Immediately wash off brake fluid residues or stains with water. 1. Remove the front sprocket cover and front sprocket nut according to the repair manual. 2. Pull off the front sprocket together with the chain and allow to hang downward. 3. Take off the clutch slave cylinder together with the seal according to the repair manual. 4. Inspect the clutch slave cylinder version. Version with bellows, exchange necessary > point 5 (action code 01) Version without bellows, no exchange necessary > point 6 (action code 00) 5. Loosen the clutch line and fit to the new clutch slave cylinder (76132061044). 6. Mount the clutch slave cylinder with a new seal and a new O-ring according to the repair manual and bleed in the case of a replacement. 7. Mount the front sprocket together with the chain, the front sprocket nut with new lock washer and the front sprocket cover according to the repair manual. 8. Check the system for leaks, perform a function test and take a test ride. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 3 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved Table 1 – Screw connections and torques Component Screw Torque Remark Clutch line M6 6 Nm Front sprocket nut M20 100 Nm Loctite 243 Front sprocket cover, screws M8 M6 25 Nm 10 Nm VEHICLE LOCK INFORMATION: Unsold motorcycles that are linked to this recall are locked in the vehicle history. The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed. In order to unlock the vehicle, you must perform the recall and then submit a TI claim. After the TI claim is submitted it will be possible to unlock and retail the motorcycle. PARTS ORDERING: Please order the following for each affected motorcycle: 1 QTY. 76132061044 – CLUTCH SLAVE CYL. DOT CPL. 27MM (order if the slave cylinder needs replaced due to the motorcycle having a bellow style gasket slave cylinder mounted) 1 QTY. 51033031000 – Lock washer (order for each affected motorcycle that has the inspection or replacement) 1 QTY. 59032065100 – Gasket (order for each affected motorcycle that has the inspection or replacement) 1 QTY. 0770300015 – O-ring (order for each affected motorcycle that has the inspection or replacement) Replaced clutch slave cylinders must be returned to the KTM Warranty Department at 1119 Milan Ave. Amherst, OH 44001. Warranty Claims will only be processed after the replaced parts have been received. Parts must be tagged and include a copy of the claim. WARRANTY INPUT INFORMATION: This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected, you will see a link to the bulletin and its repair status in the history results. KTM North America will not warranty units whose VIN numbers are not linked as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin. Please note that when entering a warranty claim on an affected model, you must perform a vehicle history search, expand the Technical information window and click the orange arrow on the right side of the corresponding bulletin message. You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code. The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate time for this repair is based on the action performed and provided in minutes. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 4 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved REIMBURSEMENT FOR CUSTOMERS THAT ALREADY PAID FOR THE REPAIR: If a customer has already paid for a repair related to this concern before the date of this bulletin, the customer may be eligible for reimbursement. Please contact Dealer Services for more information regarding reimbursement for this type of situation. Warranty type: TI warranty Assembly group: 32 – Clutch Damage code: 900 – Failure identification by manufacturer Damage-causing component: 79432061144 – Clutch slave cylinder Action code, parts, working time: Inspection of clutch slave cylinder Action code: 32_1948775_00 Working time: 30 minutes Parts: 1 QTY. 51033031000 – Lock washer 1 QTY. 59032065100 – Gasket 1 QTY. 0770300015 – O-ring Replacement of clutch slave cylinder Action code: 32_1948775_01 Working time: 40 minutes Parts: 1 QTY. 76132061044 – Clutch slave cylinder 1 QTY. 51033031000 – Lock washer 1 QTY. 59032065100 – Gasket 1 QTY. 0770300015 – O-ring 1 QTY. GA06 – brake fluid 0,1l Are stock items affected: YES Please send the clutch slave cylinders 79432061144 via RMA back to the Spare Parts Center. KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 5 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. xxxVxxx Affected VIN: «Vin» 10/xx/2021 «PdiFirstName» «PdiLastName» «PdiAddress1» «PdiCity», «PdiProvince» «PdiPostalCode» RE: Affected models: 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro R and 690 SMC R Dear KTM Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KTM North America, Inc. has decided that a defect which relates to motor vehicle safety exists in the model year 2018, 2019 and 2020 model motorcycles listed above. It is necessary to have the clutch slave cylinder inspected and replaced on all affected motorcycles. This work must be performed by an authorized KTM Dealer and will be free of charge. On affected motorcycles there is a possibility that the bellow style gasket on the clutch slave cylinder can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted. If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle in a normal manner due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could cause injury to the rider or others and/or damage to property. For example, when motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles. If you are unable to transport your motorcycle to your nearest KTM dealer, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. Please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your clutch slave cylinder inspected and replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 40 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for this service. If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation without charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov KTB2112 KTM TECHNICAL BULLETIN – USA OCTOBER 1, 2021 KTM NORTH AMERICA, INC. 38429 Innovation Court // Murrieta, CA 92563 1119 Milan Avenue // Amherst, OH 44001 8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4 www.ktm.com 6 COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected property. Alteration, assignment, distribution and reproduction are forbidden. LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Service s Department. DEALER SERVICES DEPARTMENT © 2021 KTM North America, Inc. – All rights reserved If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope. We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction. Best Regards, Dealer Services Department KTM North America, Inc.
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Honolulu HI 96819 www.cyclecityltd.com Skytry,Inc. 73-4906 Kamanu St Kailua-Kona HI 96740 www.kisermotorcycles.com Kauai Motorsports, LLC. 3-1878 Kaumualii Hwy. Lihue HI 96766 www.kauaiharley.com Alexander, Douglas 122 East Army Post Road Des Moines IA 50315 www.motosportspps.com Pro Motorsports, Inc. 3610 W. Mt. Pleasant St West Burlington IA 52655 www.promotorsportsiowa.net Hanson Garage, Inc. 218 1st Street Orofino ID 83544 www.hansonsuzukiktm.com World of Powersports-Peoria, Inc. 2100 W. Pioneer Parkway Peoria IL 61615 www.worldofpowersports.com World of Powersports, Inc. 2635 N. 22nd Street Decatur IL 62526 www.worldofpowersports.com St. John Enterprises, Inc. 595 E. Tracy Road Whiteland IN 46184 www.dreyersouth.com Evansville SuperBike Shop, Inc. 1980 N. Burkhardt Road Evansville IN 47715 www.esuperbike.com Frazier Motorsports, Inc. 2703 Lincolnway W. Mishawaka IN 46544 www.fraziermotorsports.com Thompson’s M/C Inc. 250 W. Honey Creek Parkway Terre Haute IN 47802 www.thompsonsmotorsports.com Yamaha of Gary, Inc. 8544 E. Ridge Road Hobart IN 46342 www.cyclesportyamaha.com Full Throttle Acquisition, LLC. 9555 Woodlane Drive Dimondale MI 48821 www.fullthrottlemotorsports.com U-Win Motorsports, LLC. 2284 West Us 10 Ludington MI 49431 www.uwinmotorsports.com Peacock LTD of Baldwin, Inc. 276 South M-37 Baldwin MI 49304 www.peacockltd.com Cycle City Company, Inc. 5600 Hwy 63 South Rochester MN 55904 www.cyclecityrochester.com Crosstown Cycle, LLC. 9521 Garfield Ave. S Bloomington MN 55420 www.crosstowncycle.com Lin-Gary Motors, Inc. 5863 Highway 54 Osage Beach MO 65065 www.surdykeyamaha.com Moto Europa, LLC. 3410 Locust Street St Louis MO 63103 www.motoeuropastl.com Got Gear Motorsports, LLC. 230 Hwy 51 Ridgeland MS 39157 www.gotgear.com Redline Sports, Inc. 2050 Harrison Avenue Butte MT 59701 www.redlinesports.com Steven Kaste 4700 9Th Avenue South Great Falls MT 59405 www.stevessportscenter.com Alcon’s Enterprises, Inc. 9601 Lomas Ne Albuquerque NM 87112 www.teamrands.com Venture Off Road, Inc. 420 30Th St Elko NV 89801 www.5thgearelko.com L&D Race Tech, Inc. 1035 Marlin Avenue Se Warrenton OR 97146 www.landdracetech.com Land And Sea Enterprises, Inc. 2410 Gallatin Rd North Madison TN 37115 www.castlepowersports.com Goldline Distributing, Inc. 306 E. 2Nd St Odessa TX 79761 www.goldenmotorsports.com Tejas Motorsports, LLC. 347 South Main Street Highlands TX 77562 www.tejasmotorsports.com Viva Powersports, LLC. 1045 Magruder St. El Paso TX 79925 www.vivapowersports.com Renegade Sports of Logan, Inc. 1903 South 800 West Logan UT 84321 www.renegadesports.us Northwest European Cycles, L.L.C. 14106 Pacific Avenue South Tacoma WA 98444 www.nweuropeancycles.com Liberty Lake Powersports, LLC. 19505 E Broadway Ave Liberty Lake WA 99016 www.allsportracing.com Lynnwood Yamaha, Inc. 17900 Hwy 99 Lynnwood WA 98037 www.motoplex.net RN Tri-Cities, LLC. 3305 West 19Th Avenue Kennewick WA 99338 www.ridenowtricities.com Desert Valley Powersports, LLC. 325 Merlot Drive Prosser WA 99350 www.desertvalleypowersports.com Skagit Powersports, Inc. 1645 Walton Drive Burlington WA 98233 www.skagitpowersports.com Cliff’s Cycle Center, Inc. 1200 Charleston Beach Rd. 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South Highway 89 Jackson WY 83001 www.jhcycle.com Cycle City, Ltd. 890 Lower Main Street Wailuku HI 96793 www.cyclecitymaui.com Max Motorsports, Inc. 2591 Pelham Parkway Pelham AL 35124 www.maxmotorsports.net Moto Fit LLC. 10-12 Mill Plain Road Danbury CT 06811 www.motofit.com Action Jet Sports, Inc. 2705 1st Street Bradenton FL 34208 www.actionkawasakiyamaha.com Florida Motorsports of Tallahassee, Inc. 2463 Greer Road Tallahassee FL 32308 www.floridamotorsports.com Southern Mountain Adventures, LLC. 899 Iris Dr. S.E Conyers GA 30094 www.mmsconyers.com Savannah Outdoor Equipment, Inc. 11512 Abercorn Street Savannah GA 31419 www.hondayamahaofsavannah.com Performance Cycle & Accessory, Inc. 1008 North Glenwood Avenue Dalton GA 30721 www.performancecyclega.com Commonwealth Motorcycles, Inc. 625 East Jefferson Street Louisville KY 40202 www.commoto.com Grimes Ventures, Inc. 74 Camelot Drive, Suite 2 Plymouth MA 02360 www.pilgrimpowersports.com Route 3 A Motors, Inc. 7 Middlesex Rd. Tyngsboro MA 01879 www.indianmotorcyclesnorthboston.com Bo-Co Inc. 596 Main Street Oxford ME 04270 www.maine-lyaction.com Legal Name Street Address City State / Province Postal Code Website TC Motors, Inc. 4501 Page Ave. Michigan Center MI 49254 www.holidaypowersports.com Linwood Cycle Sales, Inc. 1517 N Huron Road Pinconning MI 48650 www.linwoodcycleonline.com Fun Cycles, Inc. 517 Abee’s Grove Church Road Valdese NC 28690 www.funcycles.biz Kevin Powell’s Traid Powersports, Inc. 6371 Burnt Poplar Road Greensboro NC 27409 www.kpmoto.com Garcia Motorrad, LLC. 8821 Wadford Drive Raleigh NC 27616 www.capitolbmw.com Sport Durst Power Sports, LLC. 4503 Durham-Chapel Hill Blvd. Durham NC 27707 www.sportdurstpowersports.com Bryant’s Investments, Inc. 4401 Fayetteville Road Lumberton NC 28358 www.yamahaoflumberton.com B&B Cycle & Marine, Inc. 219 Bridgeton-Fairton Road Bridgeton NJ 08302 www.bbcycle.com Xtreme Machines, LLC. 700 State Highway 33 Millstone NJ 08535 www.xtrememachines.us TNT Sport Cycle 415 Oriskany Blvd Whitesboro NY 13492 www.tntwfo.com E. 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Bridge, LTD 947 S. 1st St. Fulton NY 13069 www.wheelawaymotorsports.com D’Angelo Enterprises, Inc. 1407 Pulaski St. Riverhead NY 11901 www.hondaofriverhead.com Jim Moroneys, Inc. 833 Union Ave New Windsor NY 12553 www.moroneysharleydavidson.com Progressive Motorsports, Inc. 3058 State Route 4 Hudson Falls NY 12839 www.progressivemotorsports.biz Maddie’s Motor Sports LLC 116 Clara Barton Street Dansville NY 14437 www.maddiesmotorsports.com Maddie’s Motor Sports, LLC. 6226 State Route 96 Farmington NY 14425 www.maddiesmotorsports.com Candace Laidig and Dennis Laidig 364 South Arlington St Akron OH 44306 www.ktmamerica.com Rehmert Cycle Sales & Service, Inc. 11136 State Route 47 E Versailles OH 45380 www.rehmertcyclesales.tripod.com Pony Powersports Mansfield, LLC 327 Ashland Road Mansfield OH 44905 www.ponypowerspsorts.com Shipps Wheelsport, Inc. 7220 Dixie HWY Fairfield OH 45014 www.cyclespecialtiesus.com SAAC Enterprises, LLC. 3000 Midway Blvd. Elyria OH 44035 www.johnnykspowersports.com Wheelsports, Inc. 7959 East Main Street Reynoldsburg OH 43068 www.ktmwheelsports.com Athens Sport Cycles, Inc. 165 Columbus Road Athens OH 45701 www.athenssportcycles.com B & B Sales and Service, Inc. 3809 Hartzdale Drive Camp Hill PA 17011 www.ktmofcamphill.com B & B Sales & Service, Inc. 343 Champ Blvd Manheim PA 17545 www.bblancasterpa.com McCarthy, John M. 1572 US RT Route 6 Gaines PA 16921 www.canyonmotorsports.com Pitt Cycles, LLC. 65 Warrendale-Bayne Rd. Warrendale PA 15086 www.ktmoffpittsburg.com Stiller Motorsports, Inc. 13298 Us Route 422 Kittanning PA 16201 www.stillermotorsports.com Davis Powersports, Inc. 338 Coal Street Wilkes Barre PA 18702 www.twojacks.com Patton, Michael 21114 Fry Road Saegertown PA 16433 www.fivestarcycle.com Evinmotors PR, Inc. 1250-1252 Avenida FDR San Juan PR 00920 www.evinmotors.com Velocity Powersports, LLC. 808 Riverview Road Rock Hill SC 29730 www.rockhillpowersports.com Sportcycle KTM 2887 W. Lamar Alexander Parkway Friendsville TN 37737 Jim’s Motorcycle Sales of Johnson City, Inc. 2804 West Market Street Johnson City TN 37604 www.jimsmotorcyclesales.com L&L Cycles, Inc. 4106 Lafayette Blvd. Fredericksburg VA 22408 www.extremepowersport.com Scoot Richmond, LLC. 6000 Midlothian Turnpike Richmond VA 23225 www.motorichmond.com Ellicott City Motor Sports, Inc. 3275 Bethany Lane Ellicott City MD 21042 www.ellicottcimotorsports.com Michael, Robert D. 9541 Ocean Gateway Easton MD 21601 www.bemotorsports.net JT Motorsports, Inc. 1557 Tilco Dr. Frederick MD 21704 www.jtmotorsports.net Chartier Holdings, Inc. 2203 Wadhams Road Kimball MI 48074 www.graceperformance.com Magic Racing, Inc. 50126 Van Dyke Avenue Shelby Township MI 48317 www.magicracing.com Brewer Cycles, Inc. 420 Warrenton Road Henderson NC 27537 www.brewercycles.com Carolina Cycle Concepts LLC. 1281 River Highway Mooresville NC 28117 www.carolinaktm.com 10 Cycles, LLC. 10501 Monroe Rd. Matthews NC 28105 www.10cyclesusa.com GBR Tusc, LLC. 241 16Th St. SW New Philadelphia OH 44663 www.aesracing.com Decker Cycles, Inc. 9026 Youngstown-Salem Road Canfield OH 44406 www.pointviewcycle.com Cernics, Inc. 132 Belmont St Johnstown PA 15904 www.cernics.com Marsh Hill Partners, LLC. 589 W. Pike Street Canonsburg PA 15317 www.barnesbrosmotorcycles.com Podium Performance, LP 7377 Route 219 Brockway PA 15824 www.legendscycles.com Bentley’s Yamaha & Suzuki, Inc 4451 William Penn Hwy (Rt 22) Murrysville PA 15668 www.bentleysmotorcycles.com Brian S. Vasko, LLC. 100 Elm Drive Waynesburg PA 15370 www.waynesburgyamaha.com Five Star Powersports, LLC. 499 RTE 764 Duncansville PA 16635 http://www.fivestarduncansville.com MotoSport Roanoke, LLC. 5120 Peters Creek Road Roanoke VA 24019 www.starcitypowersports.com Blue Ridge Powersports LC 20 Heritage Dr. Harrisonburg VA 22801 www.blueridgepowersports.com Shenandoah Trading Co., Inc. 405 Browning Ct. Purcellville VA 20132 www.motomember.com Auto Source of West Virginia, Inc. 526 Mileground Road Morgantown WV 26505 www.morgantownpowersports.com Ridersville Cycle, L.L.C 75 Goodtimes Drive Berkeley Springs WV 25411 www.ridersvillecycle.com Appalachian Offroad MC, LLC. 702 Morris Street Charleston WV 25301 www.ktm-parts.com Tarmac & Trail Motorsports, LLC. 1090 S. TELEGRAPH RD Monroe MI 48161 www.trojanpowersports.com L & M Motorsports, Inc. 18128 Market Court Westfield IN 46074 www.westfiledyamaha.com Legal Name Street Address City State / Province Postal Code Website S.W.T. Corp 700 US 31 East Clarksville IN 47129 www.ccpowersports.com BRINNdustries, LLC. 3477 South Street Lafayette IN 47905 www.spykesktm.com Harry Watts, Jr. LLC. 3904 Kentucky 15 Hazard KY 41701 www.ridecenterusa.com Lexington Motorsports, LLC. 2049 Bryant Road Lexington KY 40509 www.lexingtonmotorsports.com CCM of Northern Kentucky, Inc. 10855 Dixie Hwy Walton KY 41094 www.indianofnky.com Babbitt’s Sports Center, LLC. 3712 Airline Road Muskegon MI 49444 www.babbittsonline.com Lake Cycle, Inc. 12200 W Olive Rd Grand Haven MI 49417 Mt. Pleasant Recreationalsales, LLC. 1604 West High Street Mount Pleasant MI 48858 www.reckermotorsports.net General Trends, LLC. 3700 Plainfield Avenue Grand Rapids MI 49525 www.villagemotorsports.net Zeigler Motorsports, LLC 5001 Park Cicle Drive Kalamazoo MI 49048 www.zeigler.com Graham, Inc. 206 Wilson Drive Senatobia MS 38668 www.grahamktm.com Eurosport Asheville, Inc. 30 Bryson St. Suite 160 Asheville NC 28803 www.eursportasheville.com Kirks Racing Works, LLC. 8500 N. Main Street Dayton OH 45415 www.krwcycles.com/ Clinton County Motorsports, Inc. 6002 North Us Highway 68 Wilmington OH 45177 www.clintoncountymotorsports.com Championship Powersports, Inc. 7755 State Route 108 Wauseon OH 43567 www.championshippowersports.com Recreational Vehicles, Inc. 104 Halter Drive Piedmont SC 29673 www.foothillsmotorsports.com Mountain Adventures, LLC. 3422 Adventure Lane Kodak TN 37764 www.mtn-motorsports.com Columbia Powersports Supercenter, LLC. 800 S. 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Plainfield CT 06374 www.motorsportsnation.com Colonial Power & Sport, LLC. 480 Boston Post Road Milford CT 06460 www.colonialktm.com Manchester Sports Center, Inc. 30 Adams St Manchester CT 06042 www.hondaktm.com Wagner Motorsports International, LLC. 700 Plantation St. Worcester MA 01605 www.wagnermotorsports.com North Shore Moto Sport, Inc. 107 Brimbal Ave. Beverly MA 01915 www.cycles128.com Cliff’s Cycles, A Partnership 84 Rockwood Road Norfolk MA 02056 www.cliffscycles.com Concord Cycle Center Corporation 110 Manchester Street Concord NH 03301 www.freedomcyclenh.com Motorbikes Plus, LLC. 3 Cate Street Portsmouth NH 03801 www.motorbikesplus.com Cornick, Inc. 1300 Clements Bridge Road Deptford NJ 08096 www.dhy.com New Egypt Cycle and Performance Center, Inc. 2044 Route 206 Box 2210 Vincentown NJ 08088 www.mthollykawasaki.com Vinnie’s Competition Cycle Sports, Inc. 210 Route 10 East Hanover NJ 07936 www.hanoverpowersports.com The Motorcycle Mall, Inc. 655 Washington Ave. Belleville NJ 07109 www.motorcyclemall.com Pop’s Cycle, Inc. 115 Route 23 North Hamburg NJ 07419 www.townandcountrycyclecenter.com Ithaca Recreation Sports Inc. 1906 Elmira Road Newfield NY 14867 www.ithacarecreation.com Dutchess Recreational Vehicles, Inc. 737 Freedom Plains Road Poughkeepsie NY 12603 www.dutchessrec.com Shelby’s Toy Store, Inc. 1444 Commerce Ave. Bronx NY 10461 www.shelbyspowersports.com William Hebeler, Inc. 6466 Main Road Lockport NY 14094 www.hebelers.com Edelmann Sales, Inc. 172 Edelmann Lane Troy NY 12180 www.edelmannsales.com Schaeffer’s Sales & Service, Inc. 1123 Brick Hill Road Orwigsburg PA 17961 www.schaeffershd.com Osco, Inc. 8738 West Chester Pike Upper Darby PA 19082 www.crossroadpowersports.com Solid Performance, Inc. 106 Robbins Road Downingtown PA 19335 www.solid-performance.com Scott Powersports, Inc. 1675 PA-Route 309 Coopersburg PA 18036 www.scottpowersports.com Razee Motorcycle Center, Inc. 730 Tower Hill Road North Kingstown RI 02852 www.razeemotorcycle.com Ronnie’s Cycle Sales Of Bennington, Inc. 2601 West Road Bennington VT 05201 www.ronniesbennington.com Moramoto, LLC 7807 N. Dale Mabry HWY Tampa FL 33614 www.moramoto.com Motorcycle Enthusiasts, Inc. 5138 Commercial Way Us Hwy 19 Spring Hill FL 34606 www.mcenthusiasts.com Barney’s Motorcycle Sales, Inc. 10411 Gandy Blvd. St. Petersburg FL 33702 www.barneysstpete.com Ride USA, LLC. 3880 N. US Highway 441 Ocala FL 34475 www.ridenowocala.com Spaceport Suzuki, Inc. 480 North Washington Ave. Titusville FL 32796 www.spaceportcycles.com Cycle Sports Center, Inc. 4001 John Young Parkway Orlando FL 32804 www.cyclesportscenter.com Distinctive Cycles, Inc. 18291 Us Highway 331 South Freeport FL 32439 www.distinctivecycles.com RNBeach, LLC. 10315 Beach Blvd. Jacksonville FL 32246 www.ridenowbeachblvd.com Lambretta South, Inc. 3671 N. Dixie Hwy Pompano Beach FL 33064 www.rivamotorsports.com DeLand Motorsports, Inc. 2610 S. Woodland Blvd. DeLand FL 32720 www.delandmotorsports.com RNMC Daytona, LLC. 450 Ridgewood Ave Daytona Beach FL 32117 www.ridenowdaytonabeach.com Nosa, Inc. 6400 West 20Th Avenue Hialeah FL 33016 www.palmettomotorsports.com WMR Competition Performance, Inc. 8300 SW Lost River Road Stuart FL 34997 www.wmr1.com Central Florida PowerSports, Inc. 2575 N. Orange Blossom Trl Kissimmee FL 34744 www.centralfloridapowersports.com H&F Motorsports 2, LLC. 10885 Alpharetta Hwy Roswell GA 30076 www.mmsroswell.com H & F Motorsports, LLC. 1700 Horizon Pkwy NE Buford GA 30518 www.mmsmallofga.com Legal Name Street Address City State / Province Postal Code Website G,J&L, Inc. 2531 Peach Orchard Road Augusta GA 30906 www.augustakawsuz.com Marietta Motorsports, Inc. 1501 Culp Lake Road Cedartown GA 30125 www.ktmworld.com Capitol Cycle Co. 4950 Mercer University Drive Macon GA 31210 www.capitolcycle.com Cycle Specialty CO, Inc. 104 Kenwood Road Fayetteville GA 30214 www.cyclespecialty.com WPH Four Holdings, Inc. 1025 Camden Way Tifton GA 31794 www.ktmofshouthgeorgia.com Motorcycles of Atlanta, Inc. 1581 Cobb Pkwy SE Marietta GA 30060 www.woolyscycles.com Hattiesburg Cycles, Inc. 6412 Us Hwy 49 Hattiesburg MS 39401 www.hattiesburgcycles.com Redline Powersports, LLC. 4663 Hwy 501 Myrtle Beach SC 29579 www.redlinepowersports.net Hicklin Power Sports, LLC. 3160 SE Grimes Blvd. #700 Grimes IA 50111 www.hicklinpowersports.com McGrath Motorsports, LLC. 4645 Center Point Rd. Cedar Rapids IA 52402 www.mcgrathpowersports.com Nishna Valley Cycle, Inc. 2500 East 7Th Street Atlantic IA 50022 www.nishnavalleycycle.com Lone Star-Cardinal Motorcycle Ventures XIV, LLC. 2235 South Eastwood Woodstock IL 60098 www.woodstock-ktm.com ATVs and More, Inc. 1307 W. Main Street Salem IL 62881 www.atvsandmor.com Motor Cycle Center Inc. 443 E. ST. CHARLES RD. Villa Park IL 60181 www.teammcc.com Owen Motor Sports, Inc. 11660 Old State Road Charleston IL 61920 www.owenmotorsports.com Cyclezone, LLC. 2921 Nw Us Hwy 24 Topeka KS 66618 www.cyclezonektm.com Letko Cycle Services, Inc. 12535 S. Rogers Road Olathe KS 66062 www.letko.com Race-Driven, Inc. 1419 Ludington St. Escanaba MI 49829 www.race-driven.com Starr Cycle Yamaha Inc. 200 Pierce Avenue North Mankato MN 56003 www.starr-cycle.com Auto Import, Inc. 8194 Fairview Rd Baxter MN 56425 www.brothersmotorsports.com Moon Motor Sales, Inc. 3613 Chelsea Rd. W. Monticello MN 55362 www.moonmotorsports.com Larson’s Cycle, Inc. 205 S. Garfield Street Cambridge MN 55008 www.larsonscycle.com Liberty Cycle Center, Inc. 321 N. 291 HWY Liberty MO 64068 www.lccpowersports.com Freedom Cycles, Inc. 12501 South Us Highway 71 Grandview MO 64030 www.freedomcyclesinc.com Big St. Charles Motorsports, LLC. 3830 West Clay St. St. Charles MO 63301 www.bigstcharlesmotorsports.com Huizenga, Jeremy 1101 Airport Road Bismarck ND 58504 http://fullthrottlemotorsports.org Dillon Brothers, Inc. 3848 N, HWS Cleveland Blvd. Omaha NE 68116 www.dilloncycles.com Jasper Enterprises, LLC. 3500 N. Cliff Ave. Sioux Falls SD 57104 www.empiremotorsportssf.com Nextgen Companies, LLC. 9443 Highway 124 North Chippewa Falls WI 54729 www.nextgen-powersports.com Action Power Sports, Inc. S14 W22605 Coral Dr. Waukesha WI 53186 www.actionps.com Team Motorsports, LLC. 1890 Mid Valley Dr. De Pere WI 54115 www.team-motorsports.com Rob’s Performance Motor Sports, LLC. 601 Hwy Y Johnson Creek WI 53038 www.robsperformance.com Gmack Enterprises, LLC. 175 E. Spaulding Ave. Pueblo CO 81007 www.strictly-powersports.com Hi-Tech Motorsports MT, Inc. 6540 South Frontage Road Billings MT 59101 www.hi-techmotorsports.com Sun Sports Unlimited Inc. 219 West Highway 50 Gunnison CO 81230 www.sunsportsunlimited.com Sun Enterprises, Inc. 8877 North Washington Street Denver CO 80229 www.sunent.com Apex Sports, Inc. 327 S Weber Street Colorado Springs CO 80903 www.apexsportsinc.com Davis Service Center, Inc. 2380 East Main Street Montrose CO 81401 www.davisservicecenter.com Steamboat Powersports, LLC. 2989 Riverside Plaza Steamboat Springs CO 80487 www.steamboatpowersports.com T&W Industries, LLCs. 29603 Us Highway 160 East Durango CO 81301 www.funcentercycles.com Rocky Mountain Racing Works, Inc. 7025 Hwy 82 Bldg 1 Unit B Glenwood Springs CO 81601 www.ktmofaspen.net Rare Air Motorsports, LLC. 16135 Highway 9 Breckenridge CO 80424 www.motobreck.com GJ Powersports, Inc. 2747 Crossroads Blvd Grand Junction CO 81506 www.gjktm.com 2-Schmidt investments, LLC. 1400 E. Eisenhower Blvd. Loveland CO 80537 www.elitektm.com Fay Myers Motor Company 9700 E. Arapahoe Rd Greenwood Village CO 80112 www.faymyers.com Gforce Powersports, LLC. 7700 West Colfax Ave. Lakewood CO 80214 www.gforcepowersports.com Ronan Power Products, Inc. 1151 North 1St Street, Suite A Hamilton MT 59840 www.hamiltonpolaris.com Big Sky BMW-Kawasaki, Inc. 2315 South Ave. West Missoula MT 59801 www.bigskymotorsports.com Penco Adventures, Inc. 2310 South Highway 93 Kalispell MT 59901 www.pencoadventures.com Summit Motorsports, Inc. 25 Homestake Drive Bozeman MT 59718 www.summitmotorsports.net Motorsports of Santa Fe, LLC 4360 Rodeo Rd Santa Fe NM 87507 www.santafektm.com RSA Enterprises, LLC. 10012 Coors Blvd Nw Albuquerque NM 87114 www.teamrands.com Rice, LLC. 3337 East Mall Dr. Rapid City SD 57701 www.ricehondasuzuki.com Vernal Sports Center, Inc. 2029 West Highway 40 Vernal UT 84078 www.beersharley.com P & K Motorcycles, Inc. 3401 Cy Ave. Casper WY 82604 www.caspermountainmotorsports.com Action Motorsports, Inc. 3555 E 2nd Street Gillette WY 82718 www.actionmotorsportswy.com Moto One Orchard, LLC. 680 N. Franklin Blvd. Nampa ID 83687 www.motoonektm.com Darrell & Bob’s Cycle Sales, Inc. 2745 E. Seltice Way Coeur D’Alene ID 83814 www.cdahondapowersports.com Carls Cycles Sales, Inc. 5550 West State Street Boise ID 83703 www.carlscycle.com Fun Country, Inc. 1318 West 2nd Street The Dalles OR 97058 www.funcountrypowersports.com Legal Name Street Address City State / Province Postal Code Website Power Auto, Inc. 333 SW Sublimity Blvd Sublimity OR 97385 www.poweryamaha.com Gray Area Racing, LLC. 700 Q Street Springfield OR 97477 www.ktmcountry.net Cascade Motorsports, Inc. 20445 Cady Way Bend Bend OR 97701 www.cascademotorsports.net DRT, LLC. 1625 N. Oregon Ontario OR 97914 www.edgeperformancesports.com Lanphere Enterprises, Inc. 10380 SW Cascade Ave Tigard OR 97223 www.beavertonmotorcycles.com Oregon Motorcycle Adventures, Inc. 3844 South Pacific Highway Medford OR 97501 www.oma-ktm.com Gresham Powersports, LLC. 993 NE Kane Dr Gresham OR 97030 www.greshampowersports.com Motosport Motorcycles, Inc. 809 Ne 28Th Avenue Hillsboro OR 97124 www.hillsboromotorcycles.com Cycle Barn, Inc. 15202 Smokey Point Blvd. Marysville WA 98271 www.smokeypointcyclebarn.com Montgomery and Sons, LLC. 3031 GS Center Road Wenatchee WA 98801 www.wenpow.com Port Angeles Power Equipment, Inc. 2624 East Highway 101 Port Angeles WA 98362 www.papowerequipment.com Ride Motorsports, Inc. 200 Ne Gilman Blvd. Issaquah WA 98027 www.i-90motorsports.com Motor Sports of Olympia, Inc. 6807 Martin Way East Olympia WA 98516 www.motorsportsofolympia.com Seattle Motorsports, Inc. 320 N. Lewis St. Monroe WA 98272 www.aedventuremotorsports.net Central Powersports, LLC. 2310 W. Dolarway Road Ellensburg WA 98926 www.centralpowersports.com Auburn Motorcycles, LLC. 1611 West Valley Highway South Auburn WA 98001 www.nashpowersportsauburn.com Mt. Baker Moto-Sports, LLC. 2111 Iowa Street Bellingham WA 98229 www.mtbakermoto.com WT Transfer Holding Co., LLC 1205 N. Futrall Drive Fayetteville AR 72703 www.freedompowersportsfayetteville.com B’s Moto Lab, LLC. 6315 E. Crestmark St. STE 1 Bel Aire KS 67220 www.bsmotolab.com Snyder Enterprises, LLC. 2529 E 70th Street Shreveport LA 71105 www.shreveportcycles.com Southwest Missouri Cycles, LLC. 225 S. US Hwy 60 Marionville MO 65705 www.marionvillepowersports.com Logston & Logston, Inc. 910 Livingston Loop Santa Teresa NM 88008 www.motorsportsofnewmexico.com Logston & Logston, Inc. 2125 South Valley Drive Las Cruces NM 88005 www.motorsportsofnewmexico.com Tim’s Sportscenter of Tulsa, Inc. 4926 E 21St St Tulsa OK 74114 www.tulsapowersports.com Yamaha of Stillwater, LLC. 4650 West 6th Ave. Stillwater OK 74074 www.yamahaofstillwater.com Nassaney Company, LLC. 2116 E. Broadway Altus OK 73521 www.altusmotorsports.com Turn 10, LLC. 8417 S. I-35 Service Road Oklahoma City OK 73149 www.ajaxktm.com Lipscomb Powersports, LLC. 4208 Old Jacksboro Hwy. Wichita Falls TX 76302 www.skipscyclesktm.com Mainland Cycle Center, LLC. 4009 Fleming Street LaMarque TX 77568 www.mainlandcyclecenter.com Nortex Motorsports, Inc. 521 Acme Street Denton TX 76205 www.cyclecenterofdenton.com Wild West Inc. 22515 Katy Fwy Katy TX 77450 www.wildwesthonda.com Sharp’s Motorsports, Inc. 4413 East I-40 Amarillo TX 79104 www.sharpsmotorsports.com Luarco Two, LLC. 4120 William D. Tate Ave. Grapevine TX 76051 www.grapevinekawasaki.com Jimenez Motorsports, LLC. 6420 Sintatra Pkwy Laredo TX 78041 www.bmg-x.net MWY, LLC. 1030 I30 East Rockwall TX 75087 www.rockwallpowersports.com Lubbock Sports, Inc. 4202 W Loop 289 Lubbock TX 79407 www.familypowersports.com Spring Valley Country Tavern, Inc. 557 North Conally Drive Elm Mott TX 76640 www.munnracing.com Cycle Shack North, Inc. 1101 I-45 South Conroe TX 77301 www.cycleshacknorth.com Straightline Motor Sports, LLC. 2260 W. Pioneer Parkway, Suite C Arlington TX 76013 www.slmracing.com Adventure Moto, LLC. 419 Metro Park Mckinney TX 75071 www.adventurektm.com Johnson, Thomas 10214 N. Interstate Hwy 35 Austin TX 78753 www.tjsktm.com Blackbeard Marine V, LLC. 451185 East 320 Road Afton OK 74331 www.blackbeardmarine-powersports.com LZ Prescott, LLC. 6500 E. State Rte. 69 Prescott Valley AZ 86314 www.goazprescott.com C&W Motors, Inc. 2677 E. Willis Road Chandler AZ 85286 www.ridenoweuro.com LZ Flagstaff, LLC. 1400 East Butler Avenue Flagstaff AZ 86001 www.goazflagstaff.com We Ride Powersports Phoenix, LLC. 1880 S. 7th Ave Phoenix AZ 85007 www.nashpowersports.com LZ Delta, LLC. 16844 N. Arrowhead Fountain Center Dr. Peoria AZ 85382 www.goazmotorcycles.com Champion Powersport Group, LLC. 4125 W. Summit Walk Ct. Phoenix AZ 85086 www.azmotocity.com LZ Delta, LLC. 15500 N. Hayden Road Scottsdale AZ 85260 www.goaz.com AZKKT, Inc. 3741 N. I-10 Frontage Rd. Tucson AZ 85705 www.azktm.com Rainbow Sports, Inc. 21618 Golden Triangle Rd. Santa Clarita CA 91350 www.kenandjoes.com Too Fast, Inc. 2500A Marine Ave Redondo Beach CA 90278 www.delamo-motorsports.com Poway Powersports, LLC. 14168 Poway Rd., Suite 2 Poway CA 92064 www.powaypowersports.com NCY Holdings, Inc. 2333 Montiel Road San Marcos CA 92069 www.ncy-motorsports.com Ocelot Engineering, Inc. 555 South H Street San Bernardino CA 92410 www.chaparralmotorsports.com California Motorcycle Assessories, Inc. 3291 Cherry Avenue Long Beach CA 90807 www.delamomotorsports-longbeach.com Central CO. Powersports, Inc. 6466 Hollister Ave. Goleta CA 93117 www.santabarbaramotorsports.com West Coast Yamaha, Inc. 1622 Illinois Ave. Unit 1 Perris CA 92571 www.langstonmotorsports.com D.A.S.B., Inc. 1890 Auto Park Place Chula Vista CA 91911 www.delamomotorsports.com/southbay New Century Motorsports, LLC. 3001 W. Main Street Alhambra CA 91801 www.ncbmwmotorcycles.com Legal Name Street Address City State / Province Postal Code Website Seidner Enterprises, LLC. 1151 N. Azusa Ave. Covina CA 91722 www.bertsmegamall.com Malcolm Smith Motorcycles, Inc. 7599 Indiana Avenue Riverside CA 92504 www.malcolmsmith.com Toyaka Limited, Inc. 1250 East Thousand Oaks Blvd Thousand Oaks CA 91362 www.thousandoaksktm.com Acme Cycles, Inc. 315 North Magnolia Avenue El Cajon CA 92020 www.motoworldracing.com Three Brothers Racing of Orange County LLC. 1560 Superior Avenue #C Costa Mesa CA 92627 www.3brosktm.com GPMC, Inc. 3617 India Street, Ste. B San Diego CA 92103 www.sandiegoktm.com AEO Powersports, LLC. 26145 Jefferson Ave., Suite 303 Murrieta CA 92562 www.aeopowersports.com LRD, Inc. 6275 S. Decatur Blvd. Las Vegas NV 89118 www.carterpowersports.com Rocky Mountain ATV, Inc 472 West Buena Vista Blvd. Washington UT 84780 www.rockymountainatvmcdealership.com 222 Action Sports, LLC. 3228 N Higley Rd suite 102 Mesa AZ 85215 www.aeopowersports.com K & B Motorsports of Petaluma, LLC. 3480 Petaluma Blvd. Petaluma CA 94952 www.kandbmotorsports.com NGCW, Inc. 69 Duboce Ave. San Francisco CA 94103 www.scuderiawest.com Calbuco Powersports Group, Inc. 55 College Ave Santa Rosa CA 95401 www.factorypowersports.com 6th Gear Holdings, Inc. 1931 Market St., Ste. B Concord CA 94520 www.eastbayace.com Avenger Fiberglass MFG. Co., Inc. 2575 S. Main St. Lakeport CA 95453 www.hillsidepowersports.com California Custom Powersports, Inc. 2340 Prospect Ave. Suite 105 Paso Robles CA 93446 www.pasoroblespolaris.com Monterey Power Sports, LP 1020 Auto Center Pkwy Seaside CA 93955 www.sports-center.com Mach 1 Motorsports, Inc. 510 Couch St. Vallejo CA 94590 www.mach1motorsports.com James McKoane Enterprises, Inc. 6334 N. Blackstone Fresno CA 93710 www.clawsonmotorsports.com QQQQ Enterprises, Inc. 1120 N. Carpenter Road Modesto CA 95351 www.hkmodesto.com C L Associates, Inc. 1011 Dell Ave. Campbell CA 95008 www.themotorcafe.com Nor-Cal Motorsports, Inc. 7343 Home Leisure Plaza Sacramento CA 95823 www.norcalktm.com Fator’s Motorcycle Sales, Inc. 682 Grove Street Redding CA 96002 www.fators.com Iron Horse Motorsports, LLC. 7661 Monterey St. Gilroy CA 95020 www.gilroymotorcylecenter.com Teegarden Enterprises, Inc. 100 Louis Lane Roseville CA 95661 www.mpcktm.com Action Motor Sports, Inc. 1355 E. Lincoln Road Idaho Falls ID 83401 www.actionmotor.com Powersports Inc. 2523 Pole Line Road Pocatello ID 83201 www.rideidaho.net Adventure Motorsports, LLC. 2469 Kimberly Road Twin Falls ID 83301 www.adventuretf.com Let’s Ride, LLC. 270 S Hwy 24 Heyburn ID 83336 www.letsride-idaho.com Michael’s Reno Suzuki Yamaha, Inc 10828 South Virginia Street Reno NV 89511 www.renoktm.com Hall Pass, LLC. 951 Jack’s Valley Road Carson City NV 89705 www.carsonktm.com Renegade Sports of Centerville, LLC. 240 North Frontage Road Centerville UT 84014 www.renegadesports.us M & M Motorsports, LLC. 1480 N. State Street Provo UT 84604 www.karlmalonepowersportsprovo.com Jorgensen’s, Inc. 980 S. Cove View Road Richfield UT 84701 www.jhsport.com ADS Motorsports, LLC. 2339 S 1900 W West Haven UT 84401 www.adsmotorsports.com The Edge Powersports and Performance, LLC. 14301 South Minuteman Drive Draper UT 84020 www.get2theedge.com
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~ 2056 RE: Affected models: IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. 21V-792 2018 690 Duke and 690 Enduro R 2019 690 Duke, 690 Enduro R and 690 SMC R 2020 690 Enduro Rand 690 SMC R Dear KTM Customer, READY TORACE 12/16/2021 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KTM North America, Inc. has decided that a defect which relates to motor vehicle safety exists in the model year 2018, 2019 and 2020 model motorcycles listed above. It is necessary to have the clutch slave cylinder inspected and replaced on all affected motorcycles. This work must be perfonned by an authorized KTM Dealer and will be free of charge. On affected motorcycles there is a possibility that the bellow style gasket on the clutch slave cylinder can be damaged caused by deviations during assembly. Damage to the bellow gasket may affect the function of the clutch slave cylinder. This could result in the rider noticing a change in shifting behavior and the clutch becoming inoperable to the point where the clutch will not disengage when the clutch lever is pulled in, increasing the risk of a crash. Therefore, it is necessary to replace the clutch slave cylinder on all affected motorcycles that have a bellow style gasket clutch slave cylinder mounted. If the function of the clutch slave cylinder is impaired due to the bellow gasket being damaged this may prevent the rider from shifting the motorcycle properly due to the clutch becoming inoperable and may make it difficult to operate the motorcycle or difficult to stop or start which could increase the risk of a crash, cause injury to the rider or others and/or damage to property. The rider may notice that when the motorcycle is in gear it will not start in the way the rider is used to or the motorcycle will not start if the transmission is not in neutral. The cause of the defect is due to design of the originally mounted clutch slave cylinder that has a bellow style gasket that can be damaged. To remedy this defect, a new clutch slave cylinder without the bellow style gasket must be installed on all affected motorcycles. If you are unable to transport your motorcycle to your nearest KTM dealer, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. Please contact your authorized KTM Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your clutch slave cylinder inspected and replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 40 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for this service. If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation wlthout charge, or within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http://www.safercar.gov KTM NORTH AMERICA, INC. Dealer Services Department 38429 Innovation Court II Murrieta, CA 92563 II T: 951-600-8007 // F: 951-600-8866 1119 Milan Avenue// Amherst, OH 44001 // T: 440-985-3553 II F: 440-985-3060 8701 Rue Samuel-Hatt II Chambly, QC J3L 6V4 I/T: 450-441-4451 II F: 450-441-3885 www.ktm.com If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. If you have already paid for a repair related to this concern before the date of this letter, you may be eligible for reimbursement. Please contact KTM North America, Inc. Customer Relations at (888) 985-6090 for more information. We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide you with the highest level of service, support and customer satisfaction. Best Regards, Dealer Services Department KTM North America, Inc.
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