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July 20, 2021 NHTSA CAMPAIGN NUMBER: 21V547000
Parking Brake Activation Switch Failure
Unintended movement of the vehicle increases the risk of a crash.
NHTSA Campaign Number: 21V547
Manufacturer Daimler Trucks North America, LLC
Components PARKING BRAKE
Potential Number of Units Affected 255
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
Remedy
DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA’s customer service at 1-800-547-0712. DTNA’s number for this recall is FL-896.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2021-2022 FCCC B2 school bus chassis (Thomas Built Buses C2 and C2e Saf-T-Liner) manufactured November 27, 2019, through May 27, 2021, and equipped with a Bendix Intellipark System.
On certain vehicles, the parking brake activation switch may fail to set the park brake when requested, increasing the risk of potential unintended movement of the bus leading to injury and/or risk of a crash.
The Dash Electronic Control Unit (DECU) software parameter will be updated. Repairs will be performed by Daimler Trucks North America authorized service facilities.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at
Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately one half hour and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
Subject: FCCC Bendix Intellipark Software Update
Models Affected: Specific Model Year 2021 to 2022 Freightliner Custom Chassis B2 school bus chassis (Thomas Built Buses C2 and C2e Saf-T-Liner) manufactured November 27, 2019, through May 27, 2021, and equipped with a Bendix Intellipark System.
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above.
On certain vehicles, the parking brake activation switch may fail to set the park brake when requested, increasing the risk of potential unintended movement of the bus leading to the risk of an injury and/or crash.
The Dash Electronic Control Unit (DECU) software parameter will be updated. Repairs will be performed by Daimler Trucks North America authorized service facilities
There are approximately 255 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Replacement Parts
No parts are required for the software parameter update.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL896, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.
Bendix Intellipark™ Update Tool Download and Installation
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL896 (Form WAR260). If a
sticker is present for FL896, no work is needed. If there is no sticker, proceed with the steps below.
2. On the laptop, go to DTNAConnect, and select the menu bar at the upper right-hand corner.
3. Select ‘Support,’ then select ‘Download Center.’
4. Scroll down to the ‘FL896 Bendix Intellipark Software,’ then select ‘+’ symbol. See Fig. 3. Select the ‘FL896
Update Files’ link, then save the zip file.
5. Once the zip file download is complete, open and extract the file.
IMPORTANT:
- Administrative rights may be required to perform this operation. Contact the local system administrator for
assistance.
- Allow the systems default location for installation of the application.
6. In the extracted folder, run the ‘Setup.exe.’ file to install the Bendix Intellipark Update Tool.
Bendix Intellipark Update
1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
2. Connect the vehicle to the computer using an RP1210B compliant adaptor.
3. Turn the ignition key to the ON position, but make sure the engine is OFF.
4. Open the Bendix Intellipark update tool. A window will open with a message ‘Ensure the key is ON and the
engine is OFF.’ Select ‘OK.’
5. In the Bendix Intellipark update application window, go to ‘Settings,’ then select the RP1210 device used for
communicating with the laptop. Select ‘J1939:Baud=Auto’ from the dropdown list, then select ‘Save.’
6. Once the correct settings are saved, select ‘Backup.’
If the selected settings are correct, the message ‘Backup Complete. Perform Step 2’ will be displayed. Go to the next step.
If the selected settings are incorrect, the message ‘RP1210 Error – ClientConnect Failed: 275’ will be displayed.
Verify the correct device settings, then repeat steps 5 and 6.
7. If the vehicle identification (VIN) is not detected automatically, a window will appear requesting to enter the
VIN. Enter the VIN, then select ‘OK.’
8. If the DECU is already updated, the message ‘Software Update Already Performed’ will be displayed. No further work is required. Go to step 12.
IMPORTANT: This update is applicable only for Intellipark software installed prior to July 14, 2021.
9. If the Intellipark system installed in the vehicle is not compatible with this update, the message ‘Software
Version Not Applicable’ will be displayed. Go to step 12.
10. If neither of the conditions from steps 8 and 9 exist, select ‘Update and Restore.’
IMPORTANT: Do not disconnect the laptop from the vehicle until the update is complete.
11. Once the update is complete, the message ‘Flash Complete’ will be displayed. The laptop can be now disconnected
from the vehicle.
NOTE: A data log will be saved in the laptop’s local drive (C:\Users\Public\Public
Documents\Bendix\Bendix_Intellipark_Update) for reference. For questions regarding this update, call 1-800-
247-2725.
12. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL896 (Form
WAR260), indicating this work has been completed.
SEOCONTENT-START
Defect Information Report
(Section 573.6)
FL-896
Date of Submission: July 20, 2021 (Amended September 2, 2021)
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect ⃝ Non-Compliance
Vehicle Information
Model Yr. Start: 2021 Model Yr. End: 2022
Make: Thomas Built Buses
Model: C2 Saf-T-liner School Bus
Production Dates: Begin: 11/27/2019 End: 07/02/2021
Descriptive Information: Certain vehicles equipped with the Bendix Intellipark system within the
suspect build range.
Number potentially involved: 267 Estimated percentage of involve with defect: 1%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: In certain cases, the parking brake activation switch may fail
to set park brake.
Describe the safety risk: The driver may not be aware of this condition and fail to ensure that the
parking brake had activated before exiting the vehicle which could increase the risk of potential
unintended movement of the bus leading to injury.
Identify any warning which can precede or occur: Red LED in the switch would flash indicating a
fault in the park brake system is detected.
If applicable, identify the manufacture of the defective or noncompliant component:
Bendix Commercial Vehicle Systems LLC
901 Cleveland Street
Elyria, OH 44035
Thomas Weed
Product Owner, Electronic Parking Brake
thomas.weed@bendix.com
Phone: 440-329-9652
Involved Components
Component Name: Dash Electronic Control Unit (DECU)
Component Description: SWITCH-DASH ELEC CNTRL
Component Part Number: BW K183042R000
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.: In or about May 2021, DTNA received notification that the parking brake on
school bus would not activate due to an active fault in the Intellipark system. DTNA began an
investigation to review related field complaints to understand the scope of the issue. In June 2021, the
supplier and DTNA conducted lab testing and continued investigation. On July 14, 2021 DTNA decided to
conduct a safety recall on certain vehicles equipped with the Bendix Intellipark system. On Sept. 1, 2021,
the supplier provides a final list of units they were actually able to update. There were 12 units that they
did not update, thus increasing the recall population by 12.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement. Repairs will be performed by Daimler Trucks North America authorized service
facilities. A parameter to the DECU software will be updated. Details of the reimbursement plan will be
included in the owner’s notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications: Customer notification will be made by first class mail
using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 09/17/2021
Planned Dealer Notification End Date: 09/17/2021
Planned Owner Notification Begin Date: 09/17/2021
Planned Owner Notification End Date: 09/17/2021
Manufacture’s identification code for this recall (if applicable): FL-896
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs**************************************************************************************************************Daimler Trucks
North America LLC
September 2021
FL896A
NHTSA #21V-547 (School Bus)
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: Bendix Intellipark Software Update
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2021-2022 FCCC B2 school bus chassis (Thomas Built Buses C2 and C2e Saf-T-Liner) manufactured November 27, 2019, through May 27, 2021, and equipped with a Bendix Intellipark System.
On certain vehicles, the parking brake activation switch may fail to set the park brake when requested, increasing the risk of potential unintended movement of the bus leading to injury and/or risk of a crash.
The Dash Electronic Control Unit (DECU) software parameter will be updated. Repairs will be performed by Daimler Trucks North America authorized service facilities.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at
Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately one half hour and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
Daimler Trucks
North America LLC
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when the repair was done.
• Who repaired the vehicle.
• The total cost of the repair expense that is being claimed.
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter
Daimler Trucks North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone**************************************************************************************************************General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on the vehicles
mentioned above.
On certain vehicles, the parking brake activation switch may fail to set the park brake when requested,
increasing the risk of potential unintended movement of the bus leading to the risk of an injury and/or crash.
The Dash Electronic Control Unit (DECU) software parameter will be updated. Repairs will be performed by
Daimler Trucks North America authorized service facilities
There are approximately 255 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 1
Subject: FCCC Bendix Intellipark Software Update
Models Affected: Specific Model Year 2021 to 2022 Freightliner
Custom Chassis B2 school bus chassis (Thomas Built Buses C2
and C2e Saf-T-Liner) manufactured November 27, 2019, through
May 27, 2021, and equipped with a Bendix Intellipark System.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR260).
Replacement Parts
No parts are required for the software parameter update.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL896, a list of
the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list
when ordering parts for this recall.
Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.
Labor Allowance
Table 1 – Labor Allowance
Campaign
Number Procedure Time Allowed
(hours) SRT Code Corrective Action
FL896A
Update DECU Park Brake
Controller Parameter
0.3 996-R080A 12-Repair Recall/Campaign
Table 1
IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location
on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle
does not have a base completion label, clean a spot on the appropriate location of the vehicle and first
attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker
in the kit, write the recall number on a blank sticker and attach it to the base completion label.
Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
• Claim type is Recall Campaign.
• In the Campaign field, enter the campaign number and appropriate condition code (FL896-A).
• In the Primary Failed Part Number field, enter 25-FL896-000.
• In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will
be included automatically as SRT 939-6010A for 0.3 hours.
• The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
• U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
• Accept the documentation of the previous repair.
• Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
(See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.)
• Submit an OWL Recall Pre-Approval Request for a decision.
• Include the approved amount on your claim in the Other Charges section.
• Attach the documentation to the pre-approval request.
• If approved, submit a based on claim for the pre-approval.
• Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the
campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a
Web inquiry or contact your International Service Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing
PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number.
Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 2
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to
you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie
evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day
period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the
vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the
lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors
and retail outlets within five working days.
Copy of Notice to Owners
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of
a person.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on specific
Model Year 2021-2022 FCCC B2 school bus chassis (Thomas Built Buses C2 and C2e Saf-T-Liner)
manufactured November 27, 2019, through May 27, 2021, and equipped with a Bendix Intellipark System.
On certain vehicles, the parking brake activation switch may fail to set the park brake when requested,
increasing the risk of potential unintended movement of the bus leading to an injury and/or crash.
The Dash Electronic Control Unit (DECU) software parameter will be updated. Repairs will be performed by
Daimler Trucks North America authorized service facilities.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and
to ensure that parts are available at the dealership. To locate an authorized dealer, go to
Daimler-TrucksNorthAmerica.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate
brand. The Recall will take approximately one half hour and will be performed at no charge to you. You may
also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/
VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have
paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement.
Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,
7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address
DTNA.Warranty.Campaigns@Daimler.com. For the Notice to U.S. Customers: If you are not able to have the
defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC
20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact
Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 3
Subject: FCCC Bendix Intellipark Software Update
Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 4
Work Instructions
Bendix Intellipark™ Update Tool Download and Installation
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL896 (Form WAR260). If a
sticker is present for FL896, no work is needed. If there is no sticker, proceed with the steps below.
2. On the laptop, go to DTNAConnect, and select the menu bar at the upper right-hand corner. See Fig. 1.
3. Select ‘Support,’ then select ‘Download Center.’ See Fig. 2.
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Fig. 1, Selecting the Menu Bar
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 5
08/11/2021 f121035
Fig. 2, Link to Download Center
Subject: FCCC Bendix Intellipark Software Update
Models Affected: Specific Model Year 2021 to 2022 Freightliner
Custom Chassis B2 school bus chassis (Thomas Built Buses C2
and C2e Saf-T-Liner) manufactured November 27, 2019, through
May 27, 2021, and equipped with a Bendix Intellipark System.
4. Scroll down to the ‘FL896 Bendix Intellipark Software,’ then select ‘+’ symbol. See Fig. 3. Select the ‘FL896
Update Files’ link, then save the zip file.
5. Once the zip file download is complete, open and extract the file.
IMPORTANT:
• Administrative rights may be required to perform this operation. Contact the local system administrator for
assistance.
• Allow the systems default location for installation of the application.
6. In the extracted folder, run the ‘Setup.exe.’ file to install the Bendix Intellipark Update Tool. See Fig. 4.
08/11/2021 f121036
Fig. 3, FL896 Bendix Intellipark Software Container
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 6
08/11/2021 f121038
Fig. 4, Bendix Intellipark Update Setup File
Bendix Intellipark Update
1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
2. Connect the vehicle to the computer using an RP1210B compliant adaptor.
3. Turn the ignition key to the ON position, but make sure the engine is OFF.
4. Open the Bendix Intellipark update tool. A window will open with a message ‘Ensure the key is ON and the
engine is OFF.’ Select ‘OK.’ See Fig. 5.
5. In the Bendix Intellipark update application window, go to ‘Settings,’ then select the RP1210 device used for
communicating with the laptop. Select ‘J1939:Baud=Auto’ from the dropdown list, then select ‘Save.’ See
Fig. 6 and Fig. 7.
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Fig. 5, Selecting OK Message Window
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 7
07/29/2021 f121024
Fig. 6, Selecting Settings
6. Once the correct settings are saved, select ‘Backup.’ See Fig. 8.
If the selected settings are correct, the message ‘Backup Complete. Perform Step 2’ will be displayed. See
Fig. 9. Go to the next step.
If the selected settings are incorrect, the message ‘RP1210 Error – ClientConnect Failed: 275’ will be displayed.
See Fig. 10. Verify the correct device settings, then repeat steps 5 and 6.
07/29/2021 f121025
A
B C
A. Select the RP1210 device.
B. Select ‘J1939:Baud=Auto.’
C. After selecting correct settings, select ‘Save.’
Fig. 7, Selecting and Saving Settings
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 8
07/29/2021 f121026
Fig. 8, Selecting Backup
7. If the vehicle identification (VIN) is not detected automatically, a window will appear requesting to enter the
VIN. Enter the VIN, then select ‘OK.’ See Fig. 11.
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Fig. 11, VIN Input Window
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 9
07/29/2021 f121027
Fig. 9, Successful Backup Message
07/29/2021 f121028
Fig. 10, Unsuccessful Backup Message
8. If the DECU is already updated, the message ‘Software Update Already Performed’ will be displayed. See
Fig. 12. No further work is required. Go to step 12.
07/29/2021 f121030
Fig. 12, Message Displayed if Software Update was
Already Performed
IMPORTANT: This update is applicable only for Intellipark software installed prior to July 14, 2021.
9. If the Intellipark system installed in the vehicle is not compatible with this update, the message ‘Software
Version Not Applicable’ will be displayed. Go to step 12.
10. If neither of the conditions from steps 8 and 9 exist, select ‘Update and Restore.’ See Fig. 13.
IMPORTANT: Do not disconnect the laptop from the vehicle until the update is complete.
11. Once the update is complete, the message ‘Flash Complete’ will be displayed. The laptop can be now disconnected
from the vehicle. See Fig. 14.
08/13/2021 f121031
Fig. 13, Selecting Update and Restore
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL896A
NHTSA #21V-547 (School Bus)
Page 10
NOTE: A data log will be saved in the laptop’s local drive (C:\Users\Public\Public
Documents\Bendix\Bendix_Intellipark_Update) for reference. For questions regarding this update, call 1-800-
247-2725.
12. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL896 (Form
WAR260), indicating this work has been completed.
07/29/2021 f121033
Fig. 14, Flash Complete Message Displayed
SEOCONTENT-END
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
THOMAS BUILT BUSES | SAF-T-LINER C2 | 2021-2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-21V547-7502.pdf 645.773KB
Defect Notice 573 Report
RCLRPT-21V547-7870.PDF 213.431KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V547-6313.pdf 450.427KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V547-3808.pdf 144.348KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V547-3102.PDF 211.145KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V547-1066.PDF 211.248KB
Miscellaneous Document- Amended Defect Information Report
RMISC-21V547-8800.pdf 1117.609KB
Recall 573 Report- Amendment 1
RCLRPT-21V547-3576.PDF 213.631KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V547&docType=RCL
Heavy Duty Truck Reprogramming
Description:
Designed for flexibility, the USB-Link 3 Wired Edition connects to your PC, tablet, or smartphone with a USB cable, allowing techs to directly connect to a device when working in the field or during signal interruptions.
Built to support the latest protocols (CAN FD, DoIP) and compatible with a wide range of OEM diagnostics software, the USB-Link 3 is our most advanced VCI to date, with the performance and technology you can rely on well into the future.
The USB-Link™ 3 comes with the following:
- Latching USB Cable (PN 404032)
- 9-Pin Deutsch Adapter, 1 Meter (PN 493128)
- J1962 Adapter (16-Pin OBD II, 1 Meter (PN 491113)
The USB-Link™ 3: Wireless is also available (PN 121052).
Specifications
Vehicle Network Protocol Support
CAN FD / J1939 FD / ISO15765 FD - 250K, 500K, 1M b/s with auto baud detection
Single wire CAN (SWCAN)
ISO 11898-3 Fault Tolerant CAN (FTCAN)
Diagnostics Over Internet Protocol (DoIP)
J1708
J1850 VPW (Class 2)
ISO PWM (SCP)
ISO 9141 / KWP2000 (ISO 14230) K/L line
ALDL 9600 and 8192 baud
ATEC 160 baud
Windows® Vehicle Communication API
Windows® Vehicle Communication API
RP1210 a/b/c
J2534 (2004 draft)
J2534-1 partial implementation (commercial vehicle focused)
Operating System Compatibility
iOS
Android™
Windows® 10, 11
Interfaces to Computing Platforms
USB 2.0 (vehicle-to-PC connectivity)
Bluetooth® 2.1 + EDR
Wi-Fi (dual band)
Compatible Software
Detroit Diesel Diagnostic Link
CAT Electronic Technician (On-Highway only)
Cummins Insite
International - ServiceMAXX Fleet Pro
Hino eXplorer
Volvo PTT
VCAD Elite Mack/Volvo
V-MAC Service Tools
Allison DOC® For PC-Service Tool - Protocols Supported: J1939, J1708/J1587, and J1850
Allison DOC® For Fleets (1000/2000) - Protocols Supported: J1939, J1850
Allison DOC® For Fleets (3000/4000) - Protocols Supported: J1939, J1708/J1587
Eaton ServiceRanger
Bendix ACom
WABCO Toolbox
Freightliner ServiceLink
International ABS
International DLB
International Intune
International IPC v2.02
PACCAR DAVIE4
Diesel Laptops Nexiq USB Link 3 Wireless Edition with Repair Information & Diagnostic Software | |
Diesel Laptops Nexiq USB Link 3 Wired Edition with Repair Information & Diagnostic Software |
Nexiq Blue-Link Mini Product Number NQ126015 Nexiq Blue Link Mini™ Vehicle Communication Interface |
NEXIQ Technologies 124032 USB-Link 2 Connector | |
Dearborn DPA5 Pro Universal RP1210 Protocol Adapter |
Daimler Truck
DiagnosticLink Order Site:
DiagnosticLink Direct Link:
https://diagnosticlink.nexiq.com/DTNA/Default.aspx
- 🍇➤Please Note: 1. The HD OBD option is available for heavy truck owners and the OBD/EOBD option is available for other vehicle. 2. Owners need to fix the problem with the truck first before they need clear the error code.
- 🍉➤【Support Full Systems for Heavy Duty Truck】 NL102 PLUS supports read and clear DTC, live data, ECU information for truck all systems. Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols, It includes almost American HD trucks(Class4-Class8), it is recommended that customers confirm before purchase that if they comply with the years and agreements supported by NL102P before purchasing.
- 🍋➤【Professional DPF Regeneration Tool】Force DPF Regen work on Cummings, Detroit, Maxxforce, ISUZU, HINO engine,It covers almost all US trucks, supported advanced features: DPF Regeneration,D-O-C Cleaning Procedures, DPF Regeneration in Parking, DPF Regeneration in Driving, DPF Onboard. NL102P's tool helps you re-awaken the engine power When the diesel p-articulates of the engine accumulate. It will save $800-$2500 for truck owners a year.
- 🍊➤【Excellent Oil Light Reset】NL102 PLUS support Oil service reset work on Cummings, Detroit, Maxxforce engine. when the replacement of engine oil is done, the truck system calculates when to change the engine oil and filter based on vehicle use. An oil change is required whenever indicated by the display, otherwise it will affect the engine maintenance and life. The NL102P truck scanner offers help to reset the Oil Life Reminder (Determine the Oil Service Light), ensure your driving safety.
- 🍐➤【All OBD/EOBD Diagnosis】NL102 PLUS supports both all 12V and all 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. NL102 PLUS can read and earse the trouble codes, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, Live Data, O-xygen Sensor Test, On-Board Monitor, Vehicle Identification Info. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair. In order to ensure that you can use the NL102P, please check the manual before purchasing.
- 🔥2024 TOP INTELLIGENT DIAGNOSTIC SCANNER FOR SEMI COMMERCIAL: ANCEL V5 HD obd2 scanner is specifically designed for 12V & 24V semi trucks,pickup trucks,heavy-duty trucks and 99% of commercial vehicles.you will enjoy✅All System Diagnostic;✅40+ Special Functions;✅ Full Bi-directional Test; ✅Advanced ECU Coding;✅Exclusive Remote Diagnosis Assistance;✅Full System Diagnostic ;✅Wider Vehicle Coverage;✅ Full HD OBD /OBDII /EOBD Modes;✅Top-level Hardware;✅>2 Yrs Free Update,Lifetime Tech Support
- 🚚40+ Resets with ABS SRS DPF Regen: ANCEL V5 HD includes 40+ resets for various systems, including ABS, SRS, DPF, EPB, BMS,DPF Regen, Injector Coding,Parameter Setting,Idle Speed Adjustment, Speed Limit Adjustment and more to fully meet your various needs. These resets can help reset the vehicle's systems to their default settings, eliminating any error codes or malfunctions that may be causing problems.Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛FULL BI-DIRECTIONAL CONTROL, GET YOU TO MALFUNCTIONS DIRECTLY:ANCEL V5 HD bidirectional scan tool supports bidirectional testing, which means it can both read and erase fault codes from the vehicle's ECUs.This feature saves time and money by eliminating the need for multiple scanners or tools.you can quickly identify whether the repair job works or not:Aftertreatment Test, Injector Test,Fuel Pump Test,Cylinder Test,Enigne State Monitor,A/C Compressor Test,Heated Oxygen Sensor Test and more.
- 🚜ADVANCED ECU CODING & PROGRAMMING:ANCEL V5 HD diesel truck scan tool comes with a powerful ECU programming and coding function, allowing you to reprogramme and decode the electronic control units (ECUs) of the vehicle.This feature is especially useful for technicians who need to update software,adjust parameters,or perform other modifications to the vehicle's electronic systems.🚦Note: ECU Coding is not universal to all cars, please check compatibility with VIN before order.
- 🚌OE-Level Full System Diagnostic:ANCEL V5 HD code reader is a professional-grade truck scanner that covers almost all the systems in semi-commercial vehicles, including engine, transmission, ABS, SRS, airbag,instrument panel, etc.It provides accurate and comprehensive diagnostic results,helping you quickly identify and solve vehicle problems,which are in compliance with J1939, 1708,ISO14230,ISO15765,ISO9141,ISO11898,E-J1850 VPW,SAE-J1850 PWM,J1587,CAN TP16,CAN TP20,AN-FD,and DOIP protocols.
- 🔥🔥🔥2024 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD heavy duty truck scan tool 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>40+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch diesel truck scan tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛40+ Reset Functions & Bidirectional Control - 2024 newest top truck scanner diagnostic tool, comes with 40+ special services (ECU, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel scanner diagnostic tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD truck scanner not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🌟【Run Your DPF Cleaner, Longer -Renew, Don't Replace!】Safeguard your truck from breakdowns and and high repair costs with focused DPF care. Opt for HD3400, featuring DPF regen, reset, DPR state control, and more, tailored for engines like Cummins, Detroit, Caterpillar, etc. Imagine this: easy and cost-effective DPF regen saving you from potential $10,000 to $30,000 in repairs. Unlock compliance-free operation for improved fuel efficiency, extended engine life, and significant cost savings
- 🚜【Maximize Caterpillar Engine Trucks' Potential!】HD3400 Plus diesel scanner, exclusively for Caterpillar engines (C7, C9, C11, C13, C15, C32, and more) commonly found in trucks like Caterpillar, Ford Pick-up, Freightliner, Peterbilt, Kenworth. Features include code reading/clearing, live data streaming, ECU retrieval, DPF regeneration and more. Unleash your Caterpillar engine's power!
- 🚛【Designed for Detroit Engine Trucks】ANCEL HD3400 heavy duty truck scan tool is compatible with a wide range of heavy duty commercial trucks – class 7 and class 8, medium duty trucks, light duty trucks and semi-trucks equipped with Detroit engines, including DD13, DD15, DD16, Series 50, Series 60, MBE 900, MBE 4000, OM501, OM502, DDDL 6, and DDDL 7.
- 🚐【Designed for Paccar Engine Trucks】ANCEL HD3400 heavy-duty truck scanner diagnostic tool is specifically designed for Paccar engines, including Paccar PX-7, PX-9, MX-11, MX-13. ❗Note: PACCAR engines post-2016 require a CAN-3 adapter for forced DPF regeneration. If you want to perform DPF regen for your PACCAR engines manufactured after 2016, please find us to get the additional CAN-3 adapter.
- 🌟【Unlock Advanced DPF Regeneration】Our diesel scanner diagnostic tool excels in DPF reset, providing active/forced regeneration and advanced DPF state control. Save time and money on DPF maintenance, making it the top choice for truck diagnostics. Elevate your DPF maintenance with our advanced features!
- 🔎【Comprehensive Full Systems Diagnostic Tool For Truck】Launch Heavy Duty Truck Diagnostic Tool offers OE-Level diagnosis for all systems of heavy truck/Pickups/Bus/Van in compliance with OBD-II Communication Modes 1-10 and J1587, J1708 and J1939 protocols,Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more.
- 🔥【All OBD/EOBD Diagnosis】This truck scanner diagnostic tool supports both most 12V and 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. Our truck scan tool can read codes, erase codes, I/M Readiness, Live data, EVAP Test. . . etc for obd2/eobd cars. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair.
- 🚚【Wide Truck Applications】Heavy duty truck scan tool covers almost J1587, J1708 and J1939 protocols heavy duty trucks and OBD II vehicles. Such as Cummins, Paccar, Detroit, Perkins, International, Peterbilt, Allison, Eaton, Ford duty trucks and so on, Covers class 4 (14,001 lbs) through class 8 (33,000 lbs and over) heavy duty trucks. One that meets all the requirements! NOTE:Compatibility will vary on vehicles model and year, please send V-IN to check the compatibility before purchase.
- 💡【Friendly Design, Easy of Use】This heavy duty diagnostic scan tool is plug and play, simple and convenient, The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- ✨【3 YEARS WARRANTY & FREE LIFETIME UPDATES】The diesel truck scanner is exclusively designed for US truck. it's come With a full service functions and full systems and provides 24/7 technical support, 3 years warranty, 90-days free return for refund or replacement. This diesel scan tool is suitable for auto repair shops and technicians.No subscription fee and free lifetime updates.
- Powerful and Cost-Effective - An essential heavy duty truck scanner designed for heavy duty truck owner-operators and small commercial fleets. With the Diesel Decoder, just plug the diesel scan tool into the diagnostic port and pair with the free smartphone app to access in-depth HD diagnostic information.
- Swift and Adaptable - This heavy duty truck scanner recognizes both diagnostic trouble codes (DTCs) and brand-specific error codes for prevalent heavy-duty truck brands in North America, such as Freightliner, Peterbilt, Mack, Kenworth, Volvo, Western Star, among others and give the ability to perform DPF regens on select model years of Cummins, International, Detroit, Isuzu, Paccar, Mercedes, Hino and Mack/Volvo.
- Instant Repair Help - The diesel scan tool seamlessly connects to the Diesel Laptops comprehensive Diesel Repair Platform library so you can immediately start diagnosing and repairing any problems and get back on the road as soon as possible.
- Continuous Enhancement - Benefit from direct feature additions and updates via the app, our heavy duty truck scanner will continue to have functionality added over time. This removes the hassle of lengthy update processes and the financial strain of renewing costly diagnostic gear.
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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