Recall 9901568 – Metallic Electrical Boxes May Not Be Grounded – 2021 Jayco White Hawk Travel Trailers

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June 15, 2021 NHTSA CAMPAIGN NUMBER: 21V449000

Metallic Electrical Boxes May Not Be Grounded

An ungrounded metallic electrical box can cause an electrical shock, increasing the risk of injury.

 

NHTSA Campaign Number: 21V449

Manufacturer Jayco, Inc.

Components ELECTRICAL SYSTEM, EQUIPMENT

Potential Number of Units Affected 43

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2021 White Hawk travel trailers. The metallic electrical boxes may not be grounded.

 

Remedy

Dealers will install a bare copper grounding conductor to the metallic electrical box, free of charge. Owner notification letters were mailed July 27, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901568.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


 

Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, White Hawk travel trailers.

 

Reason for this recall

Metallic electrical boxes may not be grounded. An ungrounded metallic electrical box can pose an undue risk of shock or electrocution if the box would become energized, increasing the risk of injury.

 

Recall Remedy

Remedy consists of adding a bare copper grounding conductor to the metallic electrical box with either a listed green ground screw or grounding clip. The remedy is free of charge and will take approximately 30 minutes to complete.

 

What we need you to do

Please contact a Jayco certified repair facility and schedule an appointment for this remedy.

 


INSTRUCTIONS FOR METAL JUNCTION BOX REPAIR WITH GROUND SCREW

1. Disconnect unit from the 120V power source

2. Locate metal junction box with a GFCI receptacle at the kitchen.

3. Remove faceplate and receptacle (Fig. 1) to expose wires.

4. Install and secure a separate bare ground wire of sufficient length at the green ground screw (Blue Arrow) in the metal junction box (fig 2).

5. Connect all ground wires together with green wire nut. Ensure the bare ground wire attached to the box passes through the hole in the top of the green wire nut (fig 3).

6. Connect the bare ground wire coming through the top of the wire nut to the green ground screw (Green Arrow) on the GFCI receptacle (fig 4).

7. Insert wires back into the metal junction box.

8. Secure GFCI receptacle and outlet face plate to junction box.

9. Turn power back on and validate function of the GFCI receptacle.

10. Repair is complete.

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
JAYCO WHITE HAWK 2021

 


8 Associated Documents

Remedy Instructions and TSB

RCRIT-21V449-5718.pdf 774.448KB

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Defect Notice 573 Report

RCLRPT-21V449-8671.PDF 214.843KB

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Recall Acknowledgement

RCAK-21V449-4758.pdf 689.864KB

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Recall 573 Report – Amendment 1

RCLRPT-21V449-7855.PDF 214.914KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V449-9509.pdf 138.074KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V449-8838.pdf 611.336KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V449-0239.PDF 211.234KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V449-2965.PDF 211.131KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V449&docType=RCL

 


 

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