Propane Regulator May Fail and Cause Fire – 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, & 2019-2021 Super Lite Travel Trailers & Fifth Wheel Trailers

June 4, 2021 NHTSA CAMPAIGN NUMBER: 21V431000

Propane Regulator May Fail and Cause Fire

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

 

NHTSA Campaign Number: 21V431

Manufacturer Starcraft RV

Components EQUIPMENT

Potential Number of Units Affected 11,853

 

Summary

StarCraft RV (StarCraft) is recalling certain 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, and 2019-2021 Super Lite travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

 

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Starcraft RV customer service at 1-800-945-4787.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


INSPECTION OF WINNTEC MODEL #6020 LP REGULATOR

1. Only the Winntec Model #6020 – Dual Stage Double Cylinder – Automatic Changeover Regulator with Pigtails is affected. Replace the regulator and pigtails if the manufacturing date code stamped into the regulator is 2018 or 2019. Example shown below.

2. File a claim for inspection only if the unit does not have a Winntec model #6020 LP regulator or if the date code stamped into the regulator is not 18 XX, or 19 XX. Only replace regulators with date codes 18 XX and 19 XX.

 

REPLACING THE WINNTEC MODEL #6020 LP REGULATOR

1. Close the LP bottles and unscrew the pigtails from the LP bottles.

2. Remove the regulator from the unit.

3. Attach the new regulator to the unit.

4. Connect pigtails to LP bottles.

5. Check fittings, regulator, and connections using approved LP leak detection methods.

6. Proceed with a Drop Pressure Test:

a. Insert manometer into LP system.

b. Turn on both LP tanks.

c. Turn off both LP tanks.

d. Bleed system down to 8” water column.

e. System must hold 8” water column for a minimum of 3 minutes.

7. Ensure system operating pressure is at 11” (+-0.5) water column with 50% load and lockout pressure does not exceed 14” water column.

 


11/4/20–Grand Design RV informs THOR Ind. of three incidents involving Winntec Model 6020 regulators, where the regulators were suspected as the cause of fires. The Thor companies reviewed the issue internally and found no issues with these regulators at that time.

 

12/4/20–KZ RV informs THOR Ind. of two issues under investigation with the same suspect regulators.

 

12/22/20–Grand Design performs lab analysis on two failed regulators and finds they contain an oily substance inside. There is a belief that the oily substance is machining oil from a manufacturing process.

 

2/24/21–Grand Design informs THOR Ind. they are investigating several more fires, and will be sending regulators from those incidents for lab inspection.

 

3/16/21–Lab analysis performed on six regulators from Grand Design, including one exemplar and one from KZ RV. In the lab setting, the KZ RV regulator operated within allowable parameters, although it contained the same oily residue seen on the field samples.

 

4/19/21–THOR Ind. engages Exponent Engineering to conduct analysis of regulators to determine source of oily substance.

 

5/10/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV, to update them on regulator investigation. All committees request further investigation of specific claims and confirmation of Exponent findings.

 

5/12/21–Exponent provides written report/presentation on regulator analysis.

 

5/14/21–Meeting held with Grand Design, Dehco, Winnspec International, and Chen Fong to discuss regulator issue. Winnspec given until May 18, to return information regarding issues with their regulators.

 

5/19/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV to update them on the regulator investigation.

 

5/21/21–THOR Ind. Discussed regulator issue with the Medium Heavy Duty ODI office.

 

5/24/21 & 5/25/21 – Meeting with Grand Design, Dehco, Winnspec International, and Chen Fong at Livonia, MI testing facility, to discuss regulator investigation. Chen Fong agrees the regulator is allowing higher pressure than expected with a compromised second stage seal.

 

5/27/21–Safety Committee Meetings conducted at KZ RV, Keystone RV and Jayco RV.  All safety committees decide to move forward with a recall for safety for units built with a defective Winntec Model 6020 regulator.

 


MY 2017 AR-ONE MAXX TT

MY 2018-2021 AUTUMN RIDGE OUTFITTER TT

MY 2017 AUTUMN RIDGE SCS TT

MY 2017-2019 AUTUMN RIDGE TT

MY 2018-2019 AVALON TT

MY 2018-2019 GPS TT

MY 2018-2019 LAUNCH OUTFITTER TT

MY 2017-2019 LAUNCH ULTRA LITE TT

MY 2019 MOSSY OAK LITE TT

MY 2019-2020 MOSSY OAK TT

MY 2019-2020 MOSSY OAK ULTRA LITE TT

MY 2018 SOLSTICS FW

MY 2017-2018 SOLSTICE SUPER LITE FW

MY 2019-2021 SUPER LITE TT

MY 2018-2020 TELLURIDE FW

MY 2017 TRAVEL STAR EXP TT

 


21E081 – Possible LP Regulator Failure – Winntec & WIC Model 6020 LP Regulators

 

21E081 – Possible LP Regulator Failure – Winntec & WIC Model 6020 LP Regulators

 



31 Affected Products

Vehicles

MAKE MODEL YEAR
STARCRAFT AR-ONE MAXX 2017
STARCRAFT AUTUMN RIDGE 2017-2019
STARCRAFT AUTUMN RIDGE OUTFITTER 2018-2021
STARCRAFT AVALON 2018-2019
STARCRAFT GPS 2018-2019
STARCRAFT LAUNCH OUTFITTER 2018-2019
STARCRAFT LAUNCH ULTRA LITE 2017-2019
STARCRAFT MOSSY OAK 2019-2020
STARCRAFT MOSSY OAK LITE 2019
STARCRAFT MOSSY OAK ULTRA LITE 2019-2020
STARCRAFT SOLSTICE 2017-2018
STARCRAFT SUPER LITE 2019-2021
STARCRAFT TELLURIDE 2018-2020
STARCRAFT TRAVEL STAR 2017

 


15 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-21V431-2616.pdf 141.74KB

RCMN-21V431-2616

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V431-8757.pdf 170.609KB

RCONL-21V431-8757

 


Recall 573 Report – Amendment 4

RCLRPT-21V431-4580.PDF 215.69KB

RCLRPT-21V431-4580

 


Remedy Instructions and TSB

RCRIT-21V431-9289.pdf 682.391KB

RCRIT-21V431-9289

 


Miscellaneous Document – Chronology

RMISC-21V431-3056.pdf 52.058KB

RMISC-21V431-3056

 


Recall Acknowledgement

RCAK-21V431-9344.pdf 732.245KB

RCAK-21V431-9344

 


Miscellaneous Document – Model List

RMISC-21V431-6066.pdf 48.207KB

RMISC-21V431-6066

 


Recall 573 Report – Amendment 1

RCLRPT-21V431-9738.PDF 215.726KB

RCLRPT-21V431-9738

 


Recall 573 Report – Amendment 3

RCLRPT-21V431-3573.PDF 215.547KB

RCLRPT-21V431-3573

 


Miscellaneous Document – Dealer Regulator update-Notification

RMISC-21V431-3596.pdf 209.302KB

RMISC-21V431-3596

 


Miscellaneous Document – US Retail Letter Update

RMISC-21V431-9461.pdf 353.274KB

RMISC-21V431-9461

 


Remedy Instructions and TSB

RCRIT-21V431-4746.pdf 683.349KB

RCRIT-21V431-4746

 


Recall 573 Report – Amendment 5

RCLRPT-21V431-9506.PDF 215.696KB

RCLRPT-21V431-9506

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V431-5914.PDF 211.225KB

RCLQRT-21V431-5914

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V431-9706.PDF 211.12KB

RCLQRT-21V431-9706

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V431&docType=RCL

 


 

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Last update on 2022-08-15 / Affiliate links / Images from Amazon Product Advertising API

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