Wheel Spindles Improperly Welded To Axle – 2021 Sea-Doo Move I Extended 1500 Trailers

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WARNING: All involved customers must be notified, all involved units must be corrected as per instruction herein.
WARRANTY
BULLETIN
SAFETY CAMPAIGN
SEA-DOO®
Campaign no.: 2021-0006
June 4, 2021 Subject:Move I 1500 Extended Trailer Spindle Weld
Failure – Possible Wheel Loss
No. 2021-4
MODEL YEAR MODEL SERIAL NUMBERS
2021 Move I 1500 Extended
Trailer
Refer to campaign monitoring to validate involved
vehicle serial numbers
IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center to
check for pending campaigns or alerts.
PROBLEM
On a limited number of units manufactured by
Karavan Trailers, the wheel spindles were improperly
welded to the axle. In some situations, this
could result in a wheel loss, increasing the risk of
a crash.
SOLUTION
Replace axle assembly.
PARTS REQUIRED
Order parts through Karavan using the following
informations. The parts will be sent free of
charge.
The trailer VIN and the axle serial number will have
to be provided to Karavan Trailers to get the replacement
axle.
Contact number: 920-928-6411
Contact name: Chianna Harvey
Working hours: 8am-4:30pm CST
Contact email: warranty@karavantrailers.com
DESCRIPTION PART NUMBER QTY
Axle assembly 1
Spring pad 2
U-bolt 4
0.438-14 Centerlock
hex. nut
320-03380-A
8
Printed in Canada. (sbg2021-005 en LG)
©2021 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved.
1 / 4
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates.
CORRECTIVE ACTION
Inspection
Inspect axle tag, located in the middle of the axle
and take note the Batch number.
NOTE: The axle tag will be either a white sticker
(as shown) or a metal plate.
sbg2021-005-008
TYPICAL
AFFECTED BATCH NUMBER
256
258
260
If the trailer is from one of the affected batches,
proceed to AXLE REPLACEMENT. If not, no further
action is required.
In case the batch number is not visible or missing,
proceed to AXLE REPLACEMENT.
Axle Replacement
Lift and secure trailer. Trailer must be blocked off
the ground to remove all weight from the tires.
WARNING
Ensure the trailer is properly supported and
unladen.
Remove both wheels.
sbg2021-005-001
Remove axle assembly by removing and discarding
the 4 nuts, the U-bolt and the spring pad on
each side.
sbg2021-005-002
2 / 4 2021-4 SAFETY CAMPAIGN
Remove axle from the trailer.
sbg2021-005-003
The installation is the reverse of the removal procedure.
However, pay attention to the following.
Ensure to position the new axle with the locating
holes downward.
sbg2021-005-011
Line up the locating hole in the axle with the centre
bolt of the spring stack.
sbg2021-005-004
Install the new U-bolts, spring pads and 0.438-14
Centerlock hex. nuts. Tighten to specification.
sbg2021-005-007
TIGHTENING TORQUE
0.438-14 Centerlock
hex. nut 34N•m (25 lbf•ft)
Install both wheels. Ensure the taper of the lug
nut is facing toward the wheel. Tighten to specification
in a star pattern.
sbg2021-005-001
TIGHTENING TORQUE
Lug nuts 108N•m (80 lbf•ft)
SAFETY CAMPAIGN 2021-4 3 / 4
Defective Axle
Remove the axle tag by cutting on each side of
the axle assembly. Discard remaining of the axle
assembly in compliance with the local authorities.
sbg2021-005-009
WARRANTY
Submit a warranty claim using the following information.
Refer to the DEALER/DISTRIBUTOR WARRANTY
GUIDE.
Inspection Only
Product Line PWC
Unit Model Year 2021
Campaign/Bulletin/
Description
6 / 2021-4/
Spindle weld
failure
Total Labor time 0.3 hour
Inspection and Repair
NOTE: A picture of the axle tag, cut from the axle
assembly must be provided with every claim. If
no pictures are included, the claim will not be processed.
Product Line PWC
Unit Model Year 2021
Campaign/Bulletin/
Description
6 / 2021-4/
Spindle weld
failure
Total Labor time 1.0 hour
In case towing fees occur, if you need to refund
the customer, proceed as follow:
TOWING FEE REFUND PROCESS
Unit claim Type 01
Failure part number 262000291
Job code 05-00
Sub labor 262000291
NOTE: Amount without taxes. Copy of towing invoice
is mandatory.
4 / 4 2021-4 SAFETY CAMPAIGN

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565 de la Montagne Street
Valcourt (Québec) J0E 2L0
Canada
June 4, 2021
Subject: Sea-Doo Move I Extended 1500 Trailer Spindle Weld Failure – Possible Wheel
Loss
Dear Sea-Doo Dealer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (United States) and the Motor Vehicle Safety Act (Canada). BRP has decided that a defect which relates to motor vehicle safety exists on some 2021 Sea-Doo MOVE trailers and is conducting a safety recall.
What is the potential problem?
On a limited number of units manufactured by Karavan Trailers, the wheel spindles were improperly welded to the axle. Three axle batches (256, 258 and 260) were identified at risk for inadequate welding. In some situations, this could result in the spindle’s weld breaking, sliding out of the flange, and the wheel separating from the axle and vehicle, increasing the risk of a crash or injury to others on the road.
Which models are involved?
A limited quantity of serial numbers of model year 2021 Sea-Doo MOVE trailers.
What will BRP do?
BRP intends to repair involved trailers, free of charge for the customer. BRP will also cover the cost of transportation for units that need to be brought to the dealers.
For customers:
Information for all customers will be posted on its public website (www.sea-doo.com).
BRP will send a Safety Recall letter to all known registered owners. This letter urges owners to perform an inspection before use and, if necessary, contact their authorized BRP dealer in order to schedule an appointment to have their trailer repaired if needed.
For dealers:
BRP is publishing a Safety Campaign Bulletin.
BRP is posting this notice and attached Safety Campaign Bulletin on BOSSWeb’s Knowledge Center (www.bossweb.brp.com).
IMPORTANT SAFETY RECALL NOTICE
Page 2
What should you do?
• Do not deliver any involved trailer that you have in stock as federal law requires you to complete the recall service on these trailers before retail delivery.
• Contact all your customers who have purchased an affected unit. You must:
o Inform them of this recall.
o Explain the required inspection to identify the batch number on the axle and ask them to make an appointment to get their trailer repaired if needed.
o Request that they do not use the trailer until the inspection and until the corrective action is performed, if needed.
• Follow all instructions provided in the attached Safety Campaign.
Please note that the National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. The owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products.
We apologize for any inconvenience this may have caused you or your customers.
Sincerely,
BRP Customer Services Department
If you have questions about this notice, please communicate with us:
● By submitting a Technical Support Request/Report incident in BOSSWeb. A service representative will communicate with you.
OR
● 1-800-361-9980
Eastern time Monday to Friday from 10:00 AM to 5:00 PM

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