May 26, 2021 NHTSA CAMPAIGN NUMBER: 21V392000
A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.
NHTSA Campaign Number: 21V392000
Manufacturer Daimler Trucks North America, LLC
Components POWER TRAIN, ELECTRICAL SYSTEM
Potential Number of Units Affected 8
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner eBusiness Class M2 vehicles equipped with 14Xe ePowertrains. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.
Dealers will replace the motor stator, free of charge. Owner notification letters are expected to be mailed July 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Defect Information Report
Date of Submission: May 26, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect ⃝ Non-Compliance
Model Yr. Start: 2019 Model Yr. End: 2019
Model: eBusiness Class M2
Production Dates: Begin: 09/08/2018 End: 11/05/2018
Descriptive Information: Certain Freightliner eBusiness Class M2 vehicles equipped with a Meritor
14Xe ePowertrain and certain motor stators that Meritor, Inc. has identified per equipment recall 21E-
Number potentially involved: 8 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Meritor states per NHTSA 21E-028, “The stator lug
terminations were insufficiently crimped creating high resistance and ultimately excessive heat. “The
operator may experience loss of power due to the accessory systems. The loss of power may lead to
failure to propel and failure to energize the system.”
Describe the safety risk: Meritor states per NHTSA 21E-028, “The operator may experience a loss of
power to the accessory systems that can increase the risk of crash.”
Identify any warning which can precede or occur: Meritor states per NHTSA 21E-028, “The
operator can experience a warning from the supervisory controller preceding a loss of power.”
If applicable, identify the manufacture of the defective or noncompliant component.:
2135 West Maple Road
Troy MI 48084
Component Name: ePowertrain
Component Description: 14Xe
Component Part Number: A-3200A2653-657 or A-3200D2656-478
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.: On May 17, 2021, DTNA was notified of an equipment recall (21E-028) by
its supplier, Meritor Inc. DTNA opened an investigation to determine the scope of the issue and to
reconcile the list of vehicles that Meritor has provided with DTNA records. On May 21, 2021, DTNA made
a determination to conduct a voluntary safety companion recall of the affected vehicles identified in
Meritor’s equipment recall 21E-028.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement. Inspections and repairs will be performed by Meritor for heat damage on the carrier
terminal block. Vehicles with heat damage will be taken out of service and have the motor stators
replaced. If no signs of heat damage are found, the vehicle will stay in service and the motor stator
replacement will be scheduled as a preventive measure. Customers will be reimbursed for inspection
process and defective parts by Meritor. Details of the reimbursement plan will be included in the
owner’s notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail
using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 07/19/2021
Planned Dealer Notification End Date: 07/19/2021
Planned Owner Notification Begin Date: 07/19/2021
Planned Owner Notification End Date: 07/19/2021
Manufacture’s identification code for this recall (if applicable): FL-889
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
1 Affected Product
|FREIGHTLINER||M2 BUSINESS CLASS||2019|
3 Associated Documents
Miscellaneous Document- Defect Information Report
Defect Notice 573 Report
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2021-06-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-06-14 / Affiliate links / Images from Amazon Product Advertising API