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June 2, 2021 NHTSA CAMPAIGN NUMBER: 21V410000
Front Seat Wiring Harnesses Routed Incorrectly
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
NHTSA Campaign Number: 21V410
Manufacturer Daimler Vans USA, LLC
Components ELECTRICAL SYSTEM, AIR BAGS
Potential Number of Units Affected 4,078
Summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3DREHSEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
TO: Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Anthony Washington, Department Manager, Regulations and Certifications |
Re: Recall Campaign Launch Notification Model 907 (Sprinter) Model Years 2020 Inspect Swivel Seat Wiring Harness Routing |
DATE: August, 2021 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
Campaign No. : | Campaign Desc. : | Inspect Swivel Seat Wiring Harness Routing | |
2021070031 | VS3DREHSEL | ||
This is to notify you of a Recall Campaign to inspect the swivel seat wiring harness routing on approximately 21 MY20 Freightliner Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “OPEN” in VMI and cannot be sold until remedied. | |||
Background | |||
Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner vans, has determined that on certain Freightliner Sprinter vehicles of Platform 907 (VS30) that are equipped with electrically adjustable front swivel-seats, the seat wiring harness might be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the seat position. If the wiring harness were to become pinched and damaged during adjustment of the swivel seat, in a worst case scenario, the operation of the seat-mounted side airbag might not operate properly, and the side airbag could either deploy inadvertently or not deploy as designed in the event of a crash, which could increase the risk of injury in the event of a crash. | ||
What We’re Doing | DVUSA is conducting a voluntary recall. An authorized Freightliner dealer will inspect the installation of the front seats seat wiring harnesses (left/right) and will attach the mounting clip to the intended position, to ensure that the harness routing is according to specification. | ||
Remedy | Part is available | ||
Vehicles Affected | |||
Vehicle Model Year(s) | Model Year 2020 | ||
Vehicle Model | Sprinter VS30, Platform 907 | ||
Vehicle Populations | |||
Total Recall | 21 | ||
Dealer Inventory | 0 | ||
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired.
|
|||
Next Steps/Notes | |||
Customer Notification Timeline | An owner notification letter to be mailed in August, 2021. | ||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | ||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective DVUSA fleet representative for further information and next steps. For repairs, please contact your preferred DVUSA dealer. | ||
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction. |
Campaign No. 2021070031, August, 2021
TO: | ALL MERCEDES-BENZ & FREIGHTLINER CENTERS |
SUBJECT: | Model 907 Sprinter, Model Year 2019-2021 Inspect Swivel Seat Wiring Harness Routing |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Mercedes-Benz Sprinter vehicles of Platform 907 (VS30) equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the seat position. If the wiring harness becomes pinched and damaged during adjustment of the swivel seat, in a worst case scenario the operation of the seat-mounted side airbag may not operate properly and the side airbag may either deploy inadvertently or may not deploy as designed in the event of a crash. This condition could increase the risk of injury in the event of a crash.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 3,868 vehicles are involved.
Order No. V-RC-2021070031
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Daimler Vans USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
IMPORTANT SAFETY RECALL NOTICE 2021070031
This notice applies to your vehicle
VIN:
Inspect Swivel Seat Wiring Harness Routing
NHTSA Recall ID: 21V410
August, 2021
Dear Valued Freightliner Sprinter Owner:
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019-2021 Freightliner Sprinter vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
What is the issue?
MBAG has determined that on certain Freightliner Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the seat position. If the wiring harness were to become pinched and damaged during adjustment of the swivel seat, in a worst case scenario, the operation of the seat-mounted side airbag might not operate properly and the side airbag could either deploy inadvertently or not deploy as designed in the event of a crash. This condition could increase the risk of injury in the event of a crash.
What will your Freightliner Dealer do?
An authorized Freightliner dealer will inspect the routing of the front swivel seat(left/right) wiring harnesses and will repair as necessary.
Steps to take.
For additional information and to schedule an appointment, please contact your preferred Freightliner Sprinter dealer at your earliest convenience.
To locate authorized Freightliner dealers, please visit https://www.freightlinersprinterusa.com/freightliner/shopping-tools/find-a-dealer or call 1-877-762-8267
Please mention you are scheduling an appointment to inspect swivel seat wiring harness routing under
Recall Campaign # 2021070031.
This could take approximately 30 minutes. This service will be provided free of charge. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.
Please visit www.freightlinersprinterusa.com/freightliner/owners-resources/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Freightliner dealer. A VIN-based recall lookup tool on our website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed.
Sincerely,
Daimler Vans USA
• A remedy is available for your vehicle.
• Schedule an appointment with your authorized Freightliner dealer as soon as possible.
• This repair will be provided free of charge.
IMPORTANT SAFETY RECALL
Daimler Vans USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Additional Information for Owners:
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
IMPORTANT
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
❑ EXPORTED
❑ LEASE, VEHICLE RETURNED
❑ SCRAPPED
❑ SOLD
❑ STOLEN
❑ OTHER _________________________
❑ NEW OWNER INFORMATION
OR
❑ MY NEW NAME OR ADDRESS IS:
Last Name, First Name
Street Apt
City State ZIP
Email Address
Phone (numbers only) Mobile (numbers only)
———————————————– ———————————————————————————-
Date Signature
VIN:
***************************************************************************************************************
Model 907
with code SF1 (Driver’s seat electrically adjustable)
with code SR8 (Swivel base for driver’ seat)
Model 907
with code SF2 (Electrically adjustable co-driver’s seat)
with code SR9 (Swivel base for co-driver’ seat)
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Damage Code Code
L 02 1395 Operations: Subsequently modify line installation
for front seat
0.2hrs 54 918 87 VS3DREHS
EL
L 02 1396 Operations: Subsequently modify line installation
for 2 front seats
0.2hrs 54 918 87 VS3DREHS
EL
Shown on driver’s seat with code
SF1 (Electrically adjustable
driver’s seat) and code SR8
(Driver’s seat rotating frame)
1 Wiring harness
2 Cable tie with retaining clip
D91.10-A026-76
V-RC-2021070031 1
Shown on driver’s seat with code SF2 (Electrically
adjustable front passenger seat) and code SR9 (Front
passenger seat rotating frame)
1 Wiring harness
2 Cable tie with retaining clip
D91.10-A027-82
If rotating seats are installed on the driver and passenger side, then the line installation of both
rotating seats must be checked and adapted, if necessary.
aWarning Risk of injury during testing and
repair operations related to
pyrotechnical components
Do not expose pyrotechnical
component parts to temperatures
above 100 ℃ or 212 °F.
Disconnect current supply when
working on such component parts.
AS91.00-Z-0008-01A
Notice Information on preventing damage
to electronic components due to
electrostatic discharge
AH54.00-P-0001-01A
Notice Notes on carrying out repair work
in the vehicle interior
AH68.00-N-0001-01S
Information, assessment and legal
requirements when working with,
handling and storing pyrotechnical
components
AH91.00-Z-0000-10A
2 V-RC-2021070031
g Check
1 Check whether vehicle is affected
by measure
Affected vehicles: Subsequently
modify line installation of rotating
seats (code: VS3DREHSEL, acc.
no.: 54 918 87)
Model 907.### #P as of 189698 to
232559, Model 907.### #T as of
021617 to 046148
SM91.10-D-0039-01AAA
i
For authorized Mercedes‑Benz
service partners, only the entry in
the “Extended VEGA Application”
(EVA) system, in the “Current” tab,
is decisive. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.
Adapt line installation
2 Adjust respective rotating seat
until wiring harness (1) is
accessible.
i
If rotating seats are installed on the
driver and passenger side, then
the line installation of both rotating
seats must be checked and
adapted, if necessary.
V-RC-2021070031 3
3 Subsequently adapt line
installation and attachment of
wiring harness (1) to respective
rotating seat.
i
To do so, check if the wiring
harness (1) is correctly fastened to
the respective rotating seat frame
using a cable tie with retaining clip
(2).
The wiring harness (1) must be
positioned in the corner (arrow) of
the rotating seat frame, as shown
in the picture, and fixed in place
using a cable tie with retaining clip
(2).
If cable tie with retaining clip (2) is
not present,
↓
subsequently fasten wiring
harness (1) to rotating seat frame
using retaining clip (2). To do so,
position wiring harness (1) along
cable tie with retaining clip (2) in
corner (arrow) of rotating seat
frame. See figure.
If cable tie with retaining clip (2) is
present,
↓
position wiring harness (1)
correctly on rotating seat frame.
To do so, position wiring harness
(1) along cable tie with retaining
clip (2) in corner (arrow) of rotating
seat frame. See figure.
Parts ordering note
Part no. Designation Quantity
A 005 997 62 90 Cable tie with retaining clip n. B.
4 V-RC-2021070031
SEOCONTENT-END
24 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FREIGHTLINER | SPRINTER 1500 | 2019-2021 |
FREIGHTLINER | SPRINTER 2500 | 2019-2021 |
FREIGHTLINER | SPRINTER 3500 | 2019-2021 |
FREIGHTLINER | SPRINTER 4500 | 2019-2021 |
MERCEDES-BENZ | SPRINTER 1500 | 2019-2021 |
MERCEDES-BENZ | SPRINTER 2500 | 2019-2021 |
MERCEDES-BENZ | SPRINTER 3500 | 2019-2021 |
MERCEDES-BENZ | SPRINTER 4500 | 2019-2021 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-21V410-9180.PDF 214.338KB
Recall Acknowledgement
RCAK-21V410-6873.pdf 645.311KB
Owner Notification Letter(Part 577)
RCONL-21V410-4989.pdf 202.31KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V410-7622.pdf 1562.669KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V410-0871.pdf 1360.934KB
Owner Notification Letter(Part 577)
RCONL-21V410-4380.pdf 190.912KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V410-3685.PDF 211.25KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V410-1742.PDF 211.144KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V410&docType=RCL
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