CSN821 – Tie-Down Chains May Break – 2014-2021 Altec TDA-58 Aerial Devices

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May 12, 2021 NHTSA CAMPAIGN NUMBER: 21V337000

Tie-Down Chains May Break

A broken tie-down chain may allow the TDA-58 to shift during transport, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V337

Manufacturer Altec Industries, Inc.

Components EQUIPMENT

Potential Number of Units Affected 314

 

Summary

Altec Industries, Inc. (Altec) is recalling certain 2014-2021 TDA-58 aerial devices. The chains used to tie down the TDA-58 for transport may break.

 

Remedy

Altetc will install new tie-down points, D-rings, and provide revised loading instructions, free of charge. Owner notification letters were mailed on July 7, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec’s number for this recall is CSN 821.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL
This notice applies to your vehicle. See attached serial number list.

NHTSA Safety Recall
No. 21V-337

July 9, 2021

 

Dear Altec Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act, and Canada Motor Vehicle Safety Act.

Altec Industries, Inc. has decided that a defect which relates to motor vehicle safety exists in certain TDA58 aerial devices built from September 2014 to May 2021. Incidents of damage and failure have been reported on the tie down components used on the unit and trailer. A failed tie down point on the unit or trailer can cause the unit to become unstable in transit with the potential to move from the trailer. Death or serious injury can result from an unsecured unit.

Refer to CSN 821 for the items covered under the warranty policy. Altec will supply the necessary parts to correct this condition free of charge. Parts may not be immediately available due to supplier backorder.
In order to determine if your unit is affected by CSN 821, compare the serial number of your unit with the list of affected units attached to the CSN. The repair can be performed by the customer or you may contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance. The repair requires a welder having the AWS D1.1 3G qualification and is expected to take 3.75 hours to complete.

At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to determine if there are any other outstanding notices.

For US owners: after contacting Altec, if you are still not able to have the safety condition remedied without charge and within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call toll-free 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.

For Canadian Owners: if you are still not able to have the safety condition remedied by your dealer within a reasonable time, please contact Altec Customer Service at 1-877-GO-ALTEC (1-877-462-5832).

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.

If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

We are sorry to cause this inconvenience; however we are taking this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.

 



8 Affected Products

Vehicle

MAKE MODEL YEAR
ALTEC TDA58 2014-2021

 


7 Associated Documents

Recall 573 Report

RCLRPT-21V337-7959.PDF 213.644KB

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Recall 573 Report- Amendment 1

RCLRPT-21V337-8424.PDF 213.832KB

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Recall 573 Report- Amendment 2

RCLRPT-21V337-5928.PDF 213.943KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V337-2531.pdf 2121.993KB

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Recall Acknowledgement

RCAK-21V337-4294.pdf 645.944KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V337-3333.PDF 211.228KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V337-1053.PDF 211.129KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V337&docType=RCL

 


 

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