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March 24, 2021 NHTSA CAMPAIGN NUMBER: 21V206000
Undersized Ground Wire May Cause Engine Stall
Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
NHTSA Campaign Number: 21V206
Manufacturer Daimler Trucks North America, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 5,111
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
Remedy
DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-880.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
Daimler Trucks
North America LLC
May 2021
FL880
Interim Recall Notice
NHTSA #21V-206
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: Western Star ACM Ground Splice Pack
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect, which relates to motor vehicle safety, exists on specific Model Year 2019-2022 Western Star 4700 and 5700 model vehicles manufactured October 24, 2018, through March 15, 2021.
On certain vehicles, the ground harness wiring might be undersized, which may result in a melted ground splice connector in the ground circuit harness. If the connector does become damaged, under certain circumstances, the engine may stall without the ability to restart, increasing the risk of a crash.
This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time.
The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks
North America LLC
Recall Campaign
July 2021
FL880A-E
NHTSA #21V-206
Transport Canada #2021-172
Subject: Western Star ACM Ground Splice Pack
Models Affected: Specific model year 2019-2022 Western Star 4700 and 5700 vehicles manufactured October 24, 2018, through March 15, 2021.
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above.
On certain vehicles, the ground harness wiring might be undersized, which may result in a melted ground splice connector in the ground circuit harness. If the connector does become damaged, under certain circumstances, the engine may stall without the ability to restart, increasing the risk of a crash.
The ground harness will be replaced. Repairs will be performed by Daimler Trucks North America authorized service facilities.
There are approximately 6,500 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL880, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.
Table 1 – Replacement Parts for FL880
| Campaign Number | Part Description | Part Number | Qty. |
| FL880A,C | HARN-GND_PWRTN,ENG,OL,1US | A66-13193-012 | 1 ea |
| FL880B | HARN-GND_PWRTN,ENG,OL,DT,HDEP | A66-13193-011 | 1 ea |
| HARN-GND_PWRTN,ENG,OL,1US | A66-13193-012 | 1 ea | |
| FL880D,E | HARN-GND_PWRTN,ENG,OL,1MC,2V2 | A66-13193-013 | 1 ea |
| FL880A-E | BLANK COMPLETION STICKER | WAR260 | 1 ea |
Table 1
Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.
Labor Allowance
Table 2 – Labor Allowance
| Campaign Number | Procedure | Time Allowed (hours) | SRT Code | Corrective Action |
| FL880A,C,D,E | HARNESS, GROUND, ATD ONLY | 2.5 | 996-R122B | 12-Repair Recall/Campaign |
| FL880B | HARNESSES, GROUND, BOTH DT12 & ATD | 3.3 | 996-R122A | 12-Repair Recall/Campaign |
Table 2
IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label.
Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL:
- Claim type is Recall Campaign.
- In the Campaign field, enter the campaign number and appropriate condition code (e.g. FL880-A, FL880B, etc.).
- In the Primary Failed Part Number field, enter 25-FL880-000.
- In the Parts field, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table.
- In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.3 hours for all vehicles.
- The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
- U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following:
- Accept the documentation of the previous repair. Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.)
- Submit an OWL Recall Pre-Approval Request for a decision.
- Include the approved amount on your claim in the Other Charges section.
- Attach the documentation to the pre-approval request.
- If approved, submit a based on claim for the pre-approval.
- Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days.
Copy of Notice to Owners
Subject: Western Star ACM Ground Splice Pack
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect, which relates to motor vehicle safety, exists on specific Model Year 2019-2022 Western Star 4700 and 5700 model vehicles manufactured October 24, 2018, through March 15, 2021.
On certain vehicles, the ground harness wiring might be undersized, which may result in a melted ground splice connector in the ground circuit harness. If the connector does become damaged, under certain circumstances, the engine may stall without the ability to restart, increasing the risk of a crash.
The ground harness will be replaced. Repairs will be performed by Daimler Trucks North America authorized service facilities.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, go to
Daimler-TrucksNorthAmerica.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. The Recall will take approximately three hours and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage .
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address
DTNA.Warranty.Campaigns@Daimler.com. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
- The name and address of the person who paid for the repair
- The Vehicle Identification Number (VIN) of the vehicle that was repaired
- What problem occurred, what repair was done, when the repair was done
- Who repaired the vehicle
- The total cost of the repair expense that is being claimed
- Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.
Work Instructions
Subject: Western Star ACM Ground Splice Pack
Models Affected: Specific model year 2019-2022 Western Star 4700 and 5700 vehicles manufactured October 24, 2018, through March 15, 2021.
See Table 3 for campaign number, scope of work, and work instruction page number.
| Campaign Number | Scope of Work | Page Number |
| FL880A, C | Step Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation | 11 |
| FL880B | DT12 Transmission Ground Circuit Overlay Harness Installation | 6 |
| Step Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation | 11 | |
| FL880D, E | Mid or Vertical Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation | 16 |
Table 3
FL880B – DT12 Transmission Ground Circuit Overlay Harness Installation
- Check the base label (Form WAR259) for a completion sticker for FL880 (Form WAR 260) indicating this work has been done. The base label is usually located on the passenger-side door about 12 inches (30cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, continue with the next step.
- Park the vehicle on a level surface, shut down the engine, and apply the parking brakes. Chock the tires.
- Disconnect negative battery cables at the batteries.
- Locate the transmission control unit (TCU) 21-pin connector TRANS_CTRL_D_ECU_TCU_DD_1A, and disconnect it. See Fig. 1.
Fig. 1, TCU 21-Pin Connector TRANS_CTRL_D_ECU_TCU_DD_1A Location
- Remove the 21-pin connector back shell cover, tie straps and harness wrap to access the terminals and wiring.
- Using tool DKIOCHA17002-1, or similar, release the yellow secondary lock by moving it away from the terminals until a slight click is heard or felt. See Fig. 2 and Fig. 3.
Fig. 2, TRANS_CTRL_D_ECU_TCU_DD_1A Connector
Fig. 3, Releasing the 21-Pin Connector Secondary Lock
- Using tool DKOCHA17002-8, extract the four GNDE wires from the TCU connector cavities 16, 19, 20, and 21. See Fig. 4 and Fig. 5.
Fig. 4, TRANS_CTRL_D_ECU_TCU_DD_1A Connector Pin Configuration
Fig. 5, TRANS_CTRL_D_ECU_TCU_DD_1A Connector Wiring
- Blunt cut the GNDE wires extracted from the TCU 21-pin connector TRANS_CTRL_D_ECU_TCU_DD_1A near the terminals. Apply shrink tube to the blunt cut wires, and secure them to the harness. See Fig. 6 and Fig. 7.
Fig. 6, Blunt Cut Wire at TCU 21-Pin Connector
Fig. 7, Shrink Tube Applied to the Blunt Cut Wires
- Remove the left-hand (LH) side cab mounted skirts for a better access to route the overlay harness. See Fig. 8.
Fig. 8, Cab Mounted Skirt Removal
NOTE: The DT12 TCU ground overlay harness A66-13193-011 has an additional circuit which is not required.
This circuit is typically routed to the PTPDM, and back to the LH side splice, and will not be used for this repair. A circuit is already incorporated into the existing wiring on the vehicle, to meet its purpose.
- Remove the circuit from the A66-13193-011 harness as shown in Fig. 9. Once removed, the harness will now have four terminals at the TCU side, and a striped wire at the other end.
A. Remove this circuit from the A66-13193-011 harness.
1. GND_PWRTN_ENG_O_S_GNDE_5A (four wires should be present at this end of harness A66-13193-011)
2. GND_PWRTN_ENG_O_S_GNDE_2A (one striped wire should be present at this end of harness A66-13193-011)
Fig. 9, Removing the Additional Circuit from A66-13193-011 Harness
- Wrap the new ground overlay harness A66-13193-011 with protective fiber wrap, to protect the wires from chafing.
- Install DT12 TCU ground overlay harness A66-13193-011 by inserting the four GNDE wires into the TCU21-pin connector cavities 16, 19, 20, and 21. See Fig. 4.
- Install the TCU 21-pin connector back shell cover and the yellow secondary lock.
- Secure, wrap, and seal the 21-pin connector to the overlay harnesses with electrical tape.
- Connect the 21-pin connector to the TCU.
- Route and secure the new overlay harness A66-13193-011 along the existing harness to the cab frontwall, to be spliced into the GNDE 6ga wire near the single wire bullet connector. See Fig. 10.
Fig. 10, Overlay Harness A66-13193-011 Splice Location
IMPORTANT: If the new overlay harness A66-13193-011 is not long enough, splice an additional wire of the same size and type, using a Sta-Dry® butt connector. Wrap the splice and additional wiring with protective fiber wrap.
The ground bullet connector wire, which is routed to the Mega Ground Junction Block (MGJB), must remain intact.
- Disconnect the ground bullet connector GND_PWRTN_ENG_O_FW_GNDE_1A located on the frontwall, near the bulkhead connector. See Fig. 10.
- As needed, remove the tie straps and the harness wrap to access the 6ga wire on the engine harness A6613193-000 side. Cut the 6ga wire approximately six inches from the bullet connector. See Fig. 10.
IMPORTANT: Crimping, soldering, shrink tube application and fiber wrapping at 6ga wire splice should be performed only after the ATD overlay harness is routed to the splice area.
- Strip the ends of the 6ga wire from the bullet connector, and the ends of the 12ga wire from the new overlay harness A66-13193-011. Install a barrel splice PHM 8 4920, and a dual wall shrink tube A23-13823-000 to seal the wiring after crimping and soldering. See Fig. 11.
Fig. 11, Overlay Harness A66-13193-011 Spliced
- Go to heading Step Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation
FL880A, B, C – Step Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation
- Check the base label (Form WAR259) for a completion sticker for FL880 (Form WAR 260) indicating this work has been done. The base label is usually located on the passenger-side door about 12 inches (30cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, continue with the next step.
- Park the vehicle on a level surface, shut down the engine, and apply the parking brakes. Chock the tires.
- Disconnect negative battery cables at the batteries.
- Locate the ATD 18-pin connector ENG_CTRL_ENG_O_ACM_ON_ATD_1A near the frame rail under the rear-right side of the cab, and disconnect it. See Fig. 12.
Fig. 12, ATD 21-Pin Connector ENG_CTRL_ENG_O_ACM_ON_ATD_1A Location
- Using tool DKIOCHA17002-1, or similar, release the green secondary lock. See Fig. 13.
Fig. 13, ATD 18-Pin Connector Green Secondary Lock
- Using tool DKOCHA17002-8, extract the five GNDE wires from the TCU connector cavities 13, 14, 15, 16, and 17. See Fig. 14. and Fig. 15.
Fig. 14, ATD 18-Pin Connector Pin Configuration
Fig. 15, ATD 18-Pin Connector Wiring
- Blunt cut the GNDE wires extracted from the ATD 18-pin connector ENG_CTRL_ENG_O_ACM_ON_ATD_1A near the terminals. Apply shrink tube to the blunt cut wires, and secure them to the harness.
- If not already removed, remove the LH and RH side cab mounted skirts for a better access to route the overlay harness. See Fig. 8.
- Wrap the new ground overlay harness A66-13193-012 with protective fiber wrap, to protect the wires from chafing.
- Install the step mounted ATD ground overlay harness A66-13193-012 by inserting the five GNDE wires into the ATD 18-pin connector cavities 13, 14, 15, 16, and 17. See Fig. 14.
- Install the ATD 18-pin connector green secondary lock. See Fig. 13.
- Connect the 18-pin ATD connector.
- Starting from the ATD 18-pin connector side, apply the heat protection wrap A66-03960-007 to harness A6613193-012 for about 12 inches (305 mm). See Fig. 16.
Fig. 16, Heat Protection Wrap A66-03960-007
- Route and secure the new overlay harness A66-13193-012 along with the existing harness to the cab frontwall, to be spliced into the GNDE 6ga wire near the single wire bullet connector. See Fig. 10.
IMPORTANT: If the new overlay harness A66-13193-012 is not long enough, splice an additional wire of the same size and type, using a Sta-Dry® butt connector. Wrap the splice and additional wiring with protective fiber wrap.
The ground Bullet connector wire, which is routed to the MGJB must remain intact.
- Disconnect the ground bullet connector GND_PWRTN_ENG_O_FW_GNDE_1A located on the frontwall, near the bulkhead connector. See Fig. 10.
- As needed, remove the tie straps and harness wrap to access the 6ga wire on the engine harness A66-13193-000 side. Cut the 6ga wire approximately eight inches from the bullet connector. See Fig. 10.
IMPORTANT: For campaign group FL880B; crimping, soldering, shrink tube application and fiber wrapping at 6ga wire splice should be performed only after the DT12 transmission overlay harness is routed to the splice area.
- Strip the ends of the 6ga wire from the bullet connector, and the ends of the 12ga wire from the new overlay harness A66-13193-012. Install a barrel splice PHM 8 4920, and a dual wall shrink tube A23-13823-000 to seal the wiring after crimping and soldering. See Fig. 11.
- Once all the wires are routed to the splice, crimp, solder, apply shrink tube, and then wrap the harness tocomplete the splice. See Fig. 17.
Fig. 17, Heat Shrink Applied to the Splice
- Connect the bullet connector.
- Wrap the exposed part of the installed overlay harness/harnesses with appropriate harness wrap and electrical tape. Route and secure the new overlay harness/harnesses along the applicable existing harness/ harnesses using tie straps and electrical tape. See Fig. 18.
Fig. 18, Completed Repair
- Ensure all the connectors, blunt cut wires, and overlay harness connectors are secured.
- If removed, install the LH and RH side cab mounted skirts.
- Connect the battery negative cable at the batteries.
- Start and run the vehicle for one minute to verify the repair.
- Clean a spot on the base label (Form WAR259). Write the recall number, FL880, on a blank red completion sticker (Form WAR260), and attach it to the base label to indicate this recall has been completed.
FL880D, E – Mid or Vertical Mounted Aftertreatment Device (ATD) Ground Overlay Harness Installation
- Check the base label (Form WAR259) for a completion sticker for FL880 (Form WAR 260) indicating this work has been done. The base label is usually located on the passenger-side door about 12 inches (30cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, continue with the next step.
- Park the vehicle on a level surface, shut down the engine, and apply the parking brakes. Chock the tires.
- Disconnect negative battery cables at the batteries.
- Locate the ATD 14-pin connector ATD_ENG_O_JMPR_ACM_4A within the after-treatment harness on or near the transmission. See Fig. 19.
Fig. 19, ATD 14-Pin Connector ATD_ENG_O_JMPR_ACM_4A Location
- To disconnect the ATD 14-pin connector, unlock it by sliding the red lock tab. Press the lock tab and gently pull the connector out. See Fig. 19.
- Using needle nose pliers, grab the blue secondary lock by the tab in the center, and pull it out from the connector.
- Using tool DKOCHA17002-8, extract the two GNDE wires from the TCU connector cavities 2 and 11. See Fig. 20.
- Blunt cut the GNDE wires extracted from the ATD 14-pin connector ATD_ENG_O_JMPR_ACM_4A near the terminals. Apply shrink tube to the blunt cut wires, and secure them to the harness.
- If not already removed, remove the LH and RH side cab mounted skirts for a better access to route the overlay harness. See Fig. 8.
- Wrap the new ground overlay harness A66-13193-013 with protective fiber wrap, to protect the wires from chafing.
- Install the mid/vertical mounted ATD ground overlay harness A66-13193-013 by inserting the two GNDE wires into the ATD 14-pin connector cavities 2 and 11. See Fig. 20.
- Install the ATD 14-pin connector blue secondary lock.
- Connect the 14-pin ATD connector.
- Route and secure the new overlay harness A66-13193-013 along the existing harness to the cab frontwall, to be spliced into the GNDE 6ga wire near the single wire bullet connector. See Fig. 10.
IMPORTANT: If the new overlay harness A66-13193-013 is not long enough, splice an additional wire of the same size and type, using a Sta-Dry® butt connector. Wrap the splice and additional wiring with protective fiber wrap.
The ground Bullet connector wire, which is routed to the MGJB, must remain intact.
- Disconnect the ground bullet connector GND_PWRTN_ENG_O_FW_GNDE_1A located on the frontwall, near the bulkhead connector. See Fig. 10.
- As needed, remove the tie straps and harness wrap to access the 6ga wire on the engine harness A66-13193-000 side. Cut the 6ga wire approximately eight inches from the bullet connector. See Fig. 10.
- Strip the ends of the 6ga wire from the bullet connector, and the ends of the 12ga wire from the new overlay harness A66-13193-013. Install a barrel splice PHM 8 4920, and a dual wall shrink tube A23-13823-000 to seal the wiring after crimping and soldering. See Fig. 11.
- Crimp, solder, apply shrink tube, and then wrap the harness to complete the splice. See Fig. 17.
- Connect the bullet connector.
- Wrap exposed part of the installed overlay harness with appropriate harness wrap and electrical tape. Route and secure the new overlay harness along the applicable existing harness using tie straps and electrical tape. See Fig. 18.
- Ensure all the connectors, blunt cut wires, and overlay harness connectors are secured.
- If removed, install the LH and RH side cab mounted skirts.
- Connect the battery negative cable at the batteries.
- Start and run the vehicle for one minute to verify the repair.
- Clean a spot on the base label (Form WAR259). Write the recall number, FL880, on a blank red completion sticker (Form WAR260), and attach it to the base label to indicate this recall has been completed.
SEOCONTENT-START
Defect Information Report
(Section 573.6)
FL-880
Date of Submission: March 24, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect ⃝ Non-Compliance
Vehicle Information
Model Yr. Start: 2019 Model Yr. End: 2021
Make: Western Star
Model: 4700 and 5700
Production Dates: Begin: 10/24/2018
End: 03/18/2021
Descriptive Information:
On the affected Western Star 4700 & 5700 trucks within the production dates noted above
Number potentially involved: 5111 Estimated percentage involved with defect: 8%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
On certain Western Star 4700 and 5700 vehicles, the ground harness wiring may be undersized resulting in a melted ground splice connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
If a noncompliance, provide the applicable FMVSS
Describe the safety risk: The high failure rate of an unexpected engine stall with the potential inability to pull over to the side of the road, may increase the risk of a crash.
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: Late January 2021, DTNA received a field report of a melted connector in the ground circuit causing a shut down on two trucks that had already had the previous recall FL-852 remedy performed. In February 2021, DTNA opened an investigation to determine the root cause and identify potential field exposure. Also in February 2021, as DTNA was investigating, additional field reports came in. March 2021, DTNA completed a review of warranty and field reports. The review revealed other reports of engine shutdowns from a melted ground connection at which point DTNA decided to initiate a subsequent voluntary safety recall on the affected population.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement.
Subject vehicles will receive a new ground harness. Copies of the reimbursement plan will be submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.:
Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 05/22/2021
Planned Dealer Notification End Date: 05/22/2021
Planned Owner Notification Begin Date: 05/22/2021
Planned Owner Notification End Date: 05/22/2021
Manufacture’s identification code for this recall (if applicable): FL-880
DTNA Representative;
Larissa Stoffels
Executive Manager
Compliance and Regulatory Affairs
*************************************************************************************************************
Defect Information Report
(Section 573.6)
FL-880
Date of Submission: May 4, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect ⃝ Non-Compliance
Vehicle Information
Model Yr. Start: 2019 Model Yr. End: 2022
Make: Western Star
Model: 4700 and 5700
Production Dates: Begin: 11/19/2018
End: 03/15/2021
Descriptive Information:
On the affected Western Star 4700 & 5700 trucks within the production dates noted above
Number potentially involved: 4919 Estimated percentage involved with defect: 8%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
On certain Western Star 4700 and 5700 vehicles, the ground harness wiring may be undersized resulting in a melted ground splice connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
If a noncompliance, provide the applicable FMVSS
Describe the safety risk: The high failure rate of an unexpected engine stall with the potential inability to pull over to the side of the road, may increase the risk of a crash.
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: Late January 2021, DTNA received a field report of a melted connector in the ground circuit causing a shut down on two trucks that had already had the previous recall FL-852 remedy performed. In February 2021, DTNA opened an investigation to determine the root cause and identify potential field exposure. Also in February 2021, as DTNA was investigating, additional field reports came in. March 2021, DTNA completed a review of warranty and field reports. The review revealed other reports of engine shutdowns from a melted ground connection at which point DTNA decided to initiate a subsequent voluntary safety recall on the affected population.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement.
Subject vehicles will receive a new ground harness. Copies of the reimbursement plan will be submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.:
Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 05/22/2021
Planned Dealer Notification End Date: 05/22/2021
Planned Owner Notification Begin Date: 05/22/2021
Planned Owner Notification End Date: 05/22/2021
Manufacture’s identification code for this recall (if applicable): FL-880
DTNA Representative;
Larissa Stoffels
Executive Manager
Compliance and Regulatory Affairs
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The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.
Page 1 of 1
Daimler Trucks North America LLC
REF #:
ICI21-013
Effective:
05/14/2021
Release:
05/14/2021
SUBJECT:
FL880 – Interim Recall Notice
This letter is to inform you that an interim recall notice is being sent to affected customers for recall FL880 ~ Western Star ACM Ground Splice Pack. The interim notices will be mailed 05/20/2021. A copy follows for your reference.
This notice is for your information only. There is no action for customers or dealers to take. If customers inquire, please refer them to the interim notice.
If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect.
WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090
ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager
Freightliner Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect
Daimler Trucks
North America LLC
May 2021
FL880
Interim Recall Notice
NHTSA #21V-206
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: Western Star ACM Ground Splice Pack
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect, which relates to motor vehicle safety, exists on specific Model Year 2019-2022 Western Star 4700 and 5700 model vehicles manufactured October 24, 2018, through March 15, 2021.
On certain vehicles, the ground harness wiring might be undersized, which may result in a melted ground splice connector in the ground circuit harness. If the connector does become damaged, under certain circumstances, the engine may stall without the ability to restart, increasing the risk of a crash.
This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time.
The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.
Page 1 of 1
Daimler Trucks North America LLC
REF #:
ICI21-013
Effective:
05/14/2021
Release:
05/14/2021
SUBJECT:
FL880 – Interim Recall Notice
Cette lettre a pour but de vous informer qu’un avis de rappel volontaire provisoire a été envoyé aux clients concernés par l’avis de rappel volontaire FL880 – Bloc de jonction de mise à la masse d’un module ACM Western Star. Les avis provisoires seront envoyés le 20 mai 2021. Une copie vous est fournie à titre de référence. Cet avis est uniquement destiné à votre information. Aucune action n’est requise des clients ni des concessionnaires. Si des clients posent des questions, veuillez leur demander de consulter l’avis provisoire. Si vous avez des questions ou avez besoin de plus de renseignements, veuillez communiquer avec le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect.
WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090
ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager
Freightliner Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect
Daimler Trucks
North America LLC
Mai 2021
FL880
Avis de rappel intermédiaire
Transports Canada nº 2021-172
Objet : Bloc de jonction de mise à la masse d’un module ACM Western Star
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine.
Au nom de sa filiale en propriété exclusive Western Star Trucks Sales Inc., Daimler Trucks North America LLC (DTNA), a déterminé qu’une défectuosité liée à la sécurité des véhicules à moteur existe sur certains véhicules Western Star 4700 et 5700 des années modèles 2019 à 2022 construits entre le 24 octobre 2018 et le 15 mars 2021.
Sur certains véhicules, le faisceau de câblage de mise à la masse peut être sous-dimensionné, ce qui peut entraîner la fusion d’un connecteur d’épissure de mise à la terre dans le faisceau de câblage du circuit de mise à la terre. Si le connecteur est endommagé, dans certaines circonstances, le moteur peut caler et ne jamais pouvoir redémarrer, ce qui augmente le risque de collision.
Ceci est le premier de deux avis que vous recevrez à ce sujet. Le but de cette lettre est de vous informer d’un rappel à venir pour corriger le problème mentionné ci-dessus. Daimler Trucks prépare actuellement la fourniture des pièces de remplacement. Aucune action n’est nécessaire pour l’instant.
Le deuxième avis vous informera quand la solution définitive pour y remédier sera disponible. Lorsque vous recevez le deuxième avis, veuillez contacter votre concessionnaire autorisé Daimler Trucks North America, afin de prendre les dispositions nécessaires pour le rappel de votre véhicule.
Si vous n’êtes pas le propriétaire du ou des véhicules dont les numéros d’identification apparaissent sur l’avis de rappel, veuillez retourner l’avis au Service des campagnes de garanties avec tous les renseignements dont vous disposez qui pourraient nous aider à identifier le propriétaire actuel. Le loueur est également tenu par la loi fédérale de faire parvenir cet avis au locataire dans les 10 jours. Si vous êtes un fabricant secondaire, la loi fédérale exige que vous fassiez suivre cet avis à vos distributeurs et détaillants dans les cinq jours ouvrables.
Si vous avez des questions sur cet avis de rappel, veuillez communiquer avec le Service des campagnes de garantie au 1-800-547-0712 de 7 h à 16 h, heure du Pacifique, du lundi au vendredi ou par courriel à DTNA.Warranty.Campaigns@Daimler.com. Pour toute autre question, vous pouvez communiquer avec le centre d’assistance à la clientèle en composant le 1-800-385-4357. Si vous avez une préoccupation en matière de sécurité concernant ce rappel, vous êtes invités à contacter Transports Canada – Sécurité routière au 80, rue Noël, Gatineau, Québec, J8Z 0A1 ou composer le 1-800-333-0510.
Nous sommes désolés pour tout inconvénient pouvant résulter de cette activité, mais nous sommes certains que vous comprenez notre intérêt dans la sécurité des véhicules motorisés.
SERVICE DES CAMPAGNES DE GARANTIE
Pièce jointe
Daimler Trucks North America LLC
Service des campagnes de garantie
P.O. Box 4090
Portland, OR 97208-4090
Téléphone : 1-800-547-0712
SEOCONTENT-END
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| WESTERN STAR | 4700 | 2019-2021 |
| WESTERN STAR | 5700 | 2019-2021 |
10 Associated Documents
Recall Acknowledgement
RCAK-21V206-6036.pdf 645.764KB
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Miscellaneous Document- Defect Information Report
RMISC-21V206-1838.pdf 758.061KB
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Defect Notice 573 Report
RCLRPT-21V206-1599.PDF 214.111KB
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Miscellaneous Document- Defect Information Report
RMISC-21V206-5446.pdf 759.03KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V206-7174.pdf 256.019KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V206-6455.pdf 138.367KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V206-3245.pdf 143.54KB
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Recall Quarterly Report #1, 2021-3
RCLQRT-21V206-0218.PDF 211.156KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V206-9392.pdf 1522.253KB
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Recall Quarterly Report #2, 2021-4
RCLQRT-21V206-9595.PDF 211.26KB
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For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V206&docType=RCL
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- 【Full Systems Heavy Duty Scanner Tool】：this heavy duty scanner tool supports Read DTC and Clear DTC, Live Data,Engine Check, Transmission, Drivetrain, Suspension, Cluster, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols,
- 【OBD2/HDOBD/EOBD All Diagnosis】: supports both all 12V and all 24V truck, with 6 pin and 9 pin adapters for different interfaces.It support reading code, earsing trouble codes, Live Data, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, O2 Sensor Test, On-board Monitor, Vehicle Identification Info.It can lookup DTC, translates the related code's meaning to help you know what's wrong with the car.
- 【Suitable for Most Trucks】：diesel diagnostic scanner support all truck standard protocols SAEJ1939/ J1587/ J1708,it work on heavy duty trucks/ light truck/ mini vans/ buses/ pickups from1996 to now.
- 【CANBUS System】：Detect the CANBUS node, and easily find out the wrong modoles and lines.
- 【Professional Automotive Scanner Diagnostic Tools】：Designed specifically for HDOBD/OBD2/EOBD.This HD10 covers all the functions of HDOBD,OBD2,and EOBD. What is more important is that it provide the results correctly and quickly, and you can read the results with graghs, which make you easier to read.
- 👍【2024 Newest wide Coverage for Heavy truck】: With support for standard HD OBD protocols and customized protocols, ANCEL HD3400 PRO provides 98% coverage for heavy truck models in the US market, including those with Cummins, Detroit, Caterpillar, Paccar engines,and trucks like Ford, Autocar, western star, Freightliner, Kenworth, Peterbilt, caterpillar,Terex, Thomas, Sany, Komatsu, Agrifac , Isuzu, Fuso, Hino,Volvo and more.
- 🚛【Available for Cummins 】ANCEL HD3400 Pro is specifically designed to support a wide range of Cummins engines found in trucks like Ford, Volvo, Freightliner, Kenworth, and more, as well as Sany machinery, Agrifac vehicles, RVs, and more. Compatible with ISX, ISM, ISN, QSB, X12, ISB, ISC, ISD, ISG, ISK, ISL, X15, B6.7, L9, L9N, QSM11, and other popular models.
- 🚒【Available for Caterpillar】exclusively designed for Caterpillar engines (C7, C9, C11, C13, C15, C32, and more), you can perform top-notch diagnostics to keep your trucks running reliably. Compatible with popular truck models like Kenworth, Peterbilt, Freightliner, International, Mack, and Volvo.
- 🚛【Available for Paccar＆Detroit】ANCEL HD3400 PRO is compatible with a wide range of engine types, including Detroit engines (Series 50, Series 55, Series 60, OM501, OM502, DD5, DD13, DD15, DD16,MBE 900, MBE 4000, DD8, DDDL 6, DDDL 7, CPC2, CPC02T, CPC04T, CPC302T and More) and Paccar engines(PX-7, PX-9, MX-11, MX-13 and more). like medium-duty or light-duty trucks, or even semi-trucks
- 🚒【Superb Lifetime Free Update,Best Bang For The Buck】ANCEL HD3400 PRO diesel code reader allow our customers get the latest version with free update via WIFI,With Lifetime Free Update,HD3400 PRO is way more valuable by comparing with the other OBD diagnosis，which can save hundreds of dollar for our customers！
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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