Slide-Room May Partially Detach while Moving – 2021 Coachmen Catalina Travel Trailer Recreational Vehicles

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March 2, 2021 NHTSA CAMPAIGN NUMBER: 21V128000

Slide-Room May Partially Detach while Moving

Slide-room detachment while the vehicle is moving can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 21V128

Manufacturer Forest River, Inc.

Components STRUCTURE

Potential Number of Units Affected 261

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2021 Catalina 184BHS and 184 BHS-W travel trailer recreational vehicles. The interior plates that clamp the slide-mechanism to the interior wall were installed incorrectly, which may cause the slide-room to partially detach during transit.

 

Remedy

Forest River will notify owners, and dealers will relocate the interior plates for the slide-room, and replace the exterior column screws, free of charge. The recall began March 11, 2021. Owners may contact Catalina customer service at 1-574-825-4995. Forest River’s number for this recall is 203-1300.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


 

This Notice applies to your vehicle VIN listed above.

 

Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Catalina 184BHS and 184BHS-W travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

Interior plates to clamp the slide-mechanism to the interior wall are not installed correctly.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

This condition may leaded to the slide-room partially detaching from vehicle sidewall during transit, which could cause a crash, or personal injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy.  The vehicle Owner is responsible for arranging to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

 

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .5 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

 

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

 

Please send the service invoice to the following address:

Catalina
Forest River, Inc.
Attn: WARRANTY MANAGER
423 N. Main St.
Middlebury, IN 46540

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
COACHMEN CATALINA 2021

 


11 Associated Documents

Recall Quarterly Report #2, 2021-2

RCLQRT-21V128-8816.PDF 211.24KB

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Defect Notice 573 Report

RCLRPT-21V128-8814.PDF 213.962KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V128-2461.pdf 208.53KB

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Recall 573 Report – Amendment 1

RCLRPT-21V128-9643.PDF 214.09KB

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Recall Acknowledgement

RCAK-21V128-6221.pdf 646.043KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V128-3964.pdf 209.345KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V128-5703.pdf 218.263KB

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Recall 573 Report – Amendment 2

RCLRPT-21V128-6013.PDF 214.124KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-21V128-1438.PDF 211.141KB

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Recall Quarterly Report #3, 2021-3

RCLQRT-21V128-3920.PDF 211.324KB

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Recall Quarterly Report #4, 2021-4

RCLQRT-21V128-7795.PDF 211.434KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V128&docType=RCL

 


 

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