SV-ZMC-018-383 - Internal Cells in Battery may Short Causing Fire - 2012 Zero S, Zero DS, and Zero DSP (Police) Motorcycles

NHTSA Campaign Number: 18V215
Manufacturer Zero Motorcycles Inc.
Potential Number of Units Affected 218


Internal Cells in Battery may Short Causing Fire

An electrical short can increase the risk of a fire.



Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.



Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

Remedy Instructions and TSB
Date: Apr 30, 2018

Bulletin # SV-ZMC-018-383 v2

Download (PDF, 1.75MB)

Owner Notification Letter

Recall SV-ZMC-018-383 / NHTSA Recall #18V215

Download (PDF, 553KB)

Miscellaneous Document

Download (PDF, 86KB)

Recall Acknowledgement

April 10, 2018

Download (PDF, 240KB)

Recalls Documents


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