“This site contains affiliate links for which OEMDTC may be compensated” |
December 7, 2020 NHTSA CAMPAIGN NUMBER: 20V754000
Outdoor Grill Can be Stowed While Lit
A grill that is stowed with the propane hose attached and the burner on can increase the risk of a fire.
NHTSA Campaign Number: 20V754
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 115
Summary
Forest River, Inc. (Forest River) is recalling certain 2021 East to West Della Tera and Silver Lake recreational trailers. The outdoor grill may be able to be stowed away while the propane hose is still attached and while the burners are on.
Remedy
Forest River will notify owners, and to prevent the condition from occurring, dealers will move the propane hose connection to the edge of the drawer slide in the outside kitchen, free of charge. The recall began January 14, 2021. Owners may contact Forest River customer service at 1-574-264-6664. Forest River’s number for this recall is 500-1265.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The outdoor grill can be stowed away with the propane hose still attached, and the burner(s) on.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the outdoor grill is stowed away with the burner still on this can cause a risk of fire, property damage and/or injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy to relocate the propane fitting. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
East to West
Forest River, Inc.
Attn: WARRANTY MANAGER
3000 County Road 6 West
Elkhart, IN 46514
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Page 1 of 2
1/13/2021
This Notice applies to your vehicle VIN listed above.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V754
CANADA RECALL: 2020-598
FR ID: 500-1265
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 264-6664
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2020-598
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 20V754
*************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
1/13/2021
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 09/24/2020 through 11/23/2020
DEFECT/NONCOMPLIANCE:
The outdoor grill can be stowed away with the propane hose still attached, and the burner(s) on.
EVALUATION OF RISK:
If the outdoor grill is stowed away with the burner still on this can cause a risk of fire, property damage and/or injury.
SERVICE PROCEDURE:
Dealership Service Department Service procedures to install the outdoor grill propane bracket is located on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100241365
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
20V754
2020-598
RC-096-03-00-003949
INSTALL BRACKET ON OUTDOOR GRILL TRAY
.5 HRS
Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 264-6664
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V754
CANADA RECALL: 2020-598
FR ID: 500-1265
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles listed under this Recall.
If your dealership has already performed the remedy to 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021 East to West Della Terra and Silver Lake travel trailer recreational vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
SEOCONTENT-END
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
EAST TO WEST | DELLA TERRA | 2021 |
EAST TO WEST | SILVER LAKE | 2021 |
7 Associated Documents
Recall Quarterly Report #2, 2021-2
RCLQRT-20V754-4370.PDF 211.234KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V754-7472.pdf 209.704KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #1, 2021-1
RCLQRT-20V754-0596.PDF 211.136KB
Defect Notice 573 Report
RCLRPT-20V754-2524.PDF 213.714KB
Recall Acknowledgement
RCAK-20V754-8865.pdf 244.861KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V754-2857.PDF 211.317KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V754&docType=RCL
“This site contains affiliate links for which OEMDTC may be compensated” |
- ❤ STAINLESS STEEL BURNERS: This propane gas grill has 3 Stainless Steel burners, can put out 30,000 BTU-per-hour with integrated piezoelectric ignition system, quick start up with the push &turn of a control knob
- ❤ FEATURES: The whole Stainless steel control panel with chromium plating control knob makes this propane gas grill more study and delicate, a stainless steel handle and a built-in stainless steel thermometer on the cover lid, two foldable tables and two heavy duty wheel casters for storage and moving
- ❤ PORCELAIN-ENAMEL WIRE COOKING GRATES: The cooking area of our propane gas grill is 471.8 include 339 square inches for cooking and 132.8 square inches for warming
- ❤ ASSEMBLED DIMENSIONS: 46.46 L x 20.87 W x 41.14 H inch, and 29.5 inch Length when folding both of the side table of the propane gas grill
- ❤ MULTIFUNCTION AND PRACTICAL: This propane gas grill is perfect compliments any outdoor space like backyard, garden, courtyard, terrace and balcony of most family, alternative all season for outdoor cooking
- 627 Smoking Space: 443 sq. in. porcelain-enameled steel wire cooking grates with 184 sq. in. chrome-plated steel wire warming rack offer enough space to cook large cuts of meat at the same time.
- Heat Control: Close the side air vent completely that cuts off the oxygen flow to help extinguish coals and adjust the smoke stack for extra heat control.
- Adjustable Fire Grates: 2-level height-adjustable fire pan ensures more controlled cooking and holds up to 6 lbs. of coal.
- Ample Storage Space: The mesh bottom shelf holds up to 20 lb. accessories when they are evenly distributed. Three integrated extensions are used for hanging grilling tools and utensils.
- Easy Cleanup: Removable charcoal pan makes ash disposal easy and efficient every time.
- Ample Cooking Space: Total of 632 sq. in. cooking space, including 483 sq. in. porcelain-enameled cast iron cooking grates and 149 sq. in. chrome-plated steel warming rack provides ample cooking area for about 29 hamburgers at the same time.
- Sear Burner & Side Burner: Sear burner generates 14,000 BTU to provide strong performance for quick and even heat distribution; lidded side burner offering 10,000 BTU is ideal for cooking side dishes and sauces. Reliable electronic ignition system offers quick start-up with the simple push of a button and speeds up the inner heat delivering.
- Durable and Solid Construction: The stylish grill is made of heavy stainless steel, featuring durable control panel and double-layer lid with heat-resistant handle and built-in thermometer, which is built to longtime use. The built-in temperature gauge provides real-time and accurate heat monitoring and control to make your delicacies have best flavors.
- Hassle-free Cleanup: Equipped with removable grease tray and grease cup to help reduce the risk of flare-ups. It’s very easy to slide out and dump residues, thereby simplifying the cleanup procedure.
- High Performance: This propane gas grill has 4 main burners (10,000 BTU each), a sear burner (14,000 BTU) and a lidded side burner (10,000 BTU). 6 stainless steel burners offer a total of 64,000 BTU output for delivering even heat.
- Versatile Combo: Two individual cooking zones offer manifold possibilities. 3mm ceramic-coated griddle is designed for frying veggies, eggs or bacon; porcelain-enameled cast iron cooking grates are excellent for grilling steaks, ribs, and so on.
- High Performance: 4 separately controlled stainless steel burners generate 48,000 BTU (12,000 BTU each) of heat in total with high-to-low heat control. Push and turn the control knobs to the highest position, the automatic ignition system delivers a reliable and fast flame with every start.
- Ultimate Convenience: Paper towel holder and tool hooks allow maximum practical use for easy grilling. Detachable wind deflector shields the wind and oil splashes. Durable side tables offer more preparation space for seasonings and grilling tools to keep them within arm’s reach.
- Portability: With easy-to-fold legs, it’s portable enough to put it into your car trunk for outdoor cooking like camping, tailgating and more. Four lockable caster wheels rotate in any direction and provide maximum flexibility on any occasion.
- Hassle-free Cleanup: A full-width grease tray and grease cup facilitate easy cleanup to collect excess residues and drippings underneath.
- 811 Square Inches: Includes 443 sq. in. porcelain-enameled steel wire cooking grates, 184 sq. in. chrome-plated warming rack and 184 sq. in. offset smoker.
- Tasty Smoke Flavors: The offset smoker is firmly attached to grill to ensure good circulation of heat and smoke. Easy to open side door to add charcoal and remove ashes; air vent stokes fire instantly.
- Adjustable Pan: 2-level height-adjustable charcoal pan creates better heat control and holds up to 4.4 lbs. of coal.
- Temperature Monitor: Lid-mounted thermometer gauge helps check and monitor the cooking temperature and you can cook with great confidence.
- Grill Cover Included: Made of heavy-duty fabric, the cover protects your grill from elements and withstands the harshest weather.
- GAS GRILL: Powered by liquid propane gas, this grill runs on a 20-pound propane tank, not included. It reaches cooking temperatures quickly, delivers high temps and maintains even heat.
- COOKING AREA: Grill up to 24 burgers, 20 chicken breasts or 12 steaks on 475-square-inches of primary cooking space. Cook meats and larger items on the primary grates and use the 130-square inch warming rack to cook with indirect heat and keep food warm.
- BTU RATING: This grill has a 36,000 BTU rating.
- SIDE BURNER: A 10,000 BTU side burner lets you keep your sides and sauces warm while you grill. You can also use it to boil water, sauté vegetables or brew a pot of coffee. When not in use, flip the lid down and use the surface as an additional workspace.
- SIDE SHELF: A large side shelf provides ample space to set plates, tools, sauces and rubs while you grill.
- CHARCOAL GRILL - Barrel style BBQ Grill with heavy duty steel construction and powder coating finish, the perfect grilling solution for small decks, backyards, and patios
- LARGE COOKING AREA - 250 square inch total cooking area delivers exceptional taste and charcoal flavor
- BARBECUE GRILL FEATURES - Thick Cast Iron Cooking Grates, Bottom Storage Rack, Heavy-Duty Steel Construction, Side Air Vent, Stay Cool Wood Handle, Wheels for Easy Mobility, and Side Shelf Workstation with Barbecue Tool Storage Hooks
- EASY TO ASSEMBLE & CLEAN - Assembles easily and quickly cleans up after use with the Easy Dump Ash Pan
- DIMENSIONS - 21”L x 31”W x 44”H, 50 lbs (pairs with the Char-Griller 6060 Patio Pro Grill Cover, sold separately)
- Our propane gas grill has a cooking area of 352 square inches, with 232 square inches dedicated to cooking and 120 square inches for heating. The grill heats up quickly and is versatile, suitable for grilling, braising, frying, and more. It's perfect for most outdoor spaces like backyards, gardens, patios, terraces, and balconies.
- This propane gas grill features 2 stainless steel burners, each capable of outputting 20,000 BTU per hour. It comes with an integrated piezoelectric ignition system, and each burner can be independently lit through simple rotation of the control knobs. Each knob allows precise flame control, ensuring even heating, significantly reducing cooking time, minimizing wait times, and presenting delicious food.
- The gas grill features a thoughtful design with double-sided shelves for easy access to your essentials. It provides ample storage space for all your spices, seasonings, and plates. The unique design also includes a stainless steel temperature gauge built into the lid, offering more control over the cooking environment, maintaining the ideal temperature, and ensuring moist and flavorful ingredients throughout the cooking process.
- The grilling area utilizes a double-layer porcelain cooking grate that is removable and adjustable, environmentally friendly with no coating, and easy to clean. Even after high-temperature grilling, the residue is easily cleared. The lower grill area and upper rack provide insulation to prevent food from cooling and can also be used for thawing and reheating.
- The propane gas grill features meticulously designed stainless steel handles, adding aesthetic appeal and providing a comfortable grip for easy operation. Additionally, our gas grill is equipped with two flexible wheels, allowing easy movement in the yard or outdoor space, creating the perfect grilling spot anytime, anywhere.
- Spacious Cooking Space: 738 sq. in. cooking space in total, including 566 sq. in. porcelain-enameled cast iron cooking grates and 172 sq. in. porcelain-enameled steel wire warming rack that accommodate about 18 hamburgers simultaneously.
- Strong Performance: This stylish gas grill has 4 main burners (10,000 BTU each), a sear burner (14,000 BTU), an infrared rear burner (10,000 BTU) and a lidded side burner (10,000 BTU). 7 high power burners deliver a total of 74,000 BTU output.
- Rotisserie Kit with Motor: Slow-roast a crispy brown whole chicken but juicy and tender meat inside by the strong power of infrared rear burner for high-heat searing or slow spit roasting, which offers added and unparalleled versatility during cookouts.
- Precise Heat Control: Simply press the electronic ignitor button to spark up burners instantly while turning the control knobs to the highest position, adjust the grilling temperature to sear, roast or cook slowly with the monitor of integrated gauge.
- Hassle-free Cleanup: Removable grease tray and grease cup collect the excess grease and residues and help reduce the risk of flare-ups in the consistent grilling. ETL Certified
- 【Porcelain-Enameled Cast Iron Grill Grates】We have upgraded the main cooking area grates to porcelain-enameled cast iron, which combines the advantages of traditional cast iron and enamel grates. These grates are heavy-duty, non-stick, rust-resistant, and crack-resistant. They provide more even heat distribution when used with the four stainless steel burners and enameled flame tamers.
- 【Large Cooking Area】With a generous 545 sq.in cooking area, features 400 sq.in porcelain-enameled cast iron primary cooking area and 145 sq.in porcelain-enameled warm rack secondary cooking area. The large cooking area also allows you to cook different types of food at the same time, making it ideal for hosting BBQ parties with friends and families.
- 【Easy to Clean】The full-size pull-out oil drip tray design allows the grease and residue collected effectively during the cooking, keeping the grill clean. Moreover, the pull-out design makes the cleaning process easy and quick. Just pull the tray out gently, pour out the grease, clean and put it back in place. Not only convenient and practical, but also ensures the long-term use effect and maintenance of the appearance of the barbecue grill.
- 【Large Storage Cabinet】The bottom storage space offers a convenient storage solution. Whether you need to store grilling utensils, seasonings, or a propane tank, this spacious area can easily accommodate them. This storage space not only enhances your grilling experience but also keeps the entire grilling area neat and organized.
- 【Our Service】Captiva Desings provides you with professional customer service both before and after your purchase of propane grill. Please contact us if you have any problems , we will reponse you within 24 hours, you can rest assured that your investment will be protected.
Last update on 2024-04-20 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.