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September 18, 2020 NHTSA CAMPAIGN NUMBER: 20V563000
Breakaway Switch Wired Incorrectly
If the brakes of the trailer do not engage, it can result in a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 20V563
Manufacturer Forest River, Inc.
Components TRAILER HITCHES, ELECTRICAL SYSTEM
Potential Number of Units Affected 4,397
Summary
Forest River, Inc. (Forest River) is recalling certain 2018-2021 Wildwood, Salem, and 2020 Sonoma travel trailers. The break-away safety switch may not be wired to constant power, which can cause the trailer brakes to not activate in the event of a trailer separation from the tow vehicle.
Remedy
Forest River will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began October 13, 2020. Owners may contact Forest customer service at 1-909-873-3777. Forest River’s number for this recall is 67A-1230.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
NHTSA RECALL: 20V563
CANADA RECALL: N/A
FR ID: 67A-1230
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
10/13/2020
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 20182021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The breakaway safety switch may not be wired to constant power; therefore, if the battery disconnect switch is in the “off” position, the breakaway switch will not activate when needed and consequently the trailer brakes will not engage.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the breakaway switch is not wired to constant power, the brakes of the trailer will not engage, increasing the risk of loss of vehicle control and a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .3 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for vehicles within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River, Inc.
Attn: WARRANTY MANAGER
255 South Pepper Ave
Rialto, CA 92376
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| CUSTOMER SERVICE | (909) 873-3777 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact: |
| Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 |
| Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). |
| Or visit www.safercar.gov and search; Recall ID: 20V563 |
Sincerely,
Forest River, Inc.
Office Manager
Office of Corporate Compliance
IMPORTANT SAFETY RECALL
NHTSA RECALL: 20V563
CANADA RECALL: N/A
FR ID: 67A-1230
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
10/13/2020
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2018-2021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 07/14/2017 through 08/24/2020.
DEFECT/NONCOMPLIANCE:
The breakaway safety switch may not be wired to constant power; therefore, if the battery disconnect switch is in the “off” position, the breakaway switch will not activate when needed and consequently the trailer brakes will not engage.
EVALUATION OF RISK:
If the breakaway switch is not wired to constant power, the brakes of the trailer will not engage, increasing the risk of loss of vehicle control and a crash.
SERVICE PROCEDURE:
Dealership Service Department Service procedures for addressing the incorrectly wired breakaway switch are located on Dealer Connect.
PARTS AND RETURN:
Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
DEALER REPAIR CODES: Dealer Connect
| UNITED STATES | CANADA | REPAIR CODE | DESCRIPTION | ALLOWABLE HOUR(S) |
| 20V563 | N/A | RC-036-22-00-003749 | REWIRE BREAKAWAY SWITCH | .30 |
HELPFUL CONTACT INFORMATION:
| CONTACT | PHONE |
| CUSTOMER SERVICE | (909) 873-3777 |
The Recall shall be considered the utmost priority to remedy the 2018-2021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their 2018-2021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles listed under this Recall.
If your dealership has already performed the remedy to 2018-2021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2018-2021 Forest River Wildwood, Salem and Sonoma travel trailer recreational vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office Manager
Office of Corporate Compliance
9 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FOREST RIVER | SALEM | 2018-2021 |
| FOREST RIVER | SONOMA | 2020 |
| FOREST RIVER | WILDWOOD | 2018-2021 |
8 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V563-3641.PDF 211.32KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V563-8543.pdf 217.817KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V563-4604.pdf 207.832KB
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Recall Quarterly Report #1, 2020-4
RCLQRT-20V563-1541.PDF 211.131KB
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Recall Acknowledgement
RCAK-20V563-8210.pdf 245.446KB
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Defect Notice 573 Report
RCLRPT-20V563-7383.PDF 218.116KB
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Recall Quarterly Report #2, 2021-1
RCLQRT-20V563-4499.PDF 211.235KB
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Recall Quarterly Report #4, 2021-3
RCLQRT-20V563-7919.PDF 211.422KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V563&docType=RCL
- RELIABLE SAFETY. This trailer breakaway switch offers safer towing by connecting your vehicle to your trailer's breakaway battery and trailer brakes. If the trailer becomes disconnected while towing, the cable is released and the brakes are engaged
- STRONG CONNECTION. To ensure a dependable electrical connection for the wires, this trailer breakaway switch is equipped with silver contact points
- EASY TO INSTALL. Mounting this trailer breakaway switch on your trailer is easy. It comes with a metal mounting tab with a pre-drilled hole to accept a screw or bolt
- SECURE ATTACHMENT. The included trailer breakaway cable features a nylon pull pin for easy release and a looped end to quickly and securely attach to your trailer hitch
- WEATHER-RESISTANT. To keep the breakaway switch well-protected from the outdoor elements, it comes with a nylon case that will not rust or corrode
- High-quality surface technology: This switch is made of ABS and stainless steel materials, metal surface treatment using the latest electrophoresis technology, smooth and flat surface, corrosion and rust resistance, ABS shell with high temperature resistance, impact resistance, even long-term exposure to the outdoor environment is undamaged;
- Coiled cable: The cable is made of 1.5mm thick braided steel with an external coating to eliminate wear and tear. And it can be used without breakage; the coiled cable design can effectively prevent cable tangling problems and avoid sagging or dragging caused by long cables when the vehicle is turning or braking to ensure driving safety;
- Simple installation steps: After you get the product, you only need to put the switch on the trailer, connect one of the wires to the positive terminal of the battery box and the other to the positive terminal of the trailer electric brake system, and finally snap the cable to the running car with a climbing buckle;
- Breakaway switch features: It is small in size, almost suitable for all types of trailers, no need to worry about unusable situations. The switch is 4.33 inches long, 1.7 inches wide, and 0.83 inches high with 1.8 feet of black wire. The red wire rope is 4 feet long. The base plate is made of stainless steel, and the surface treatment is black electrophoresis;
- Just the right amount of tightness: When the trailer is disengaged, the switch will not be unable to turn on due to the broken bolt, which will cause the trailer to continue driving, causing serious accidents. And it will not cause the bolt to pull out due to accidental touch, which will affect your driving.
- Country Of Origin: China
- Package Height Of The Item Is 15.0"
- Package Length Of The Item Is 20.0"
- Package Width Of The Item Is 15.0"
- Connects tow vehicle to trailer breakaway battery
- Actives trailer brakes when cable is released during a disconnect
- Silver contact points for a superior electrical connection
- Features a high-temp metal mounting tab and nylon pull pin
- Nylon case protects components from the elements
- 【Premium Materials】This breakaway switch is made of ABS plastic and stainless steel material, the metal surface is flat and smooth, corrosion-resistant, rust-resistant, and the ABS shell is heat-resistant and impact-resistant, which ensures that this trailer brake switch can be adapted to all kinds of outdoor weather.
- 【Safety & Reliability】Our breakaway switch for trailer brake 12v can ensure that when the trailer and tractor are separated, the trailer disconnect switch is automatically applied to prevent the trailer from skidding out of control.
- 【Coiled Breakaway Trailer Cable】 Risornda trailer brake away switch comes with a 4ft coiled cable made of braided steel with a coated exterior that eliminates abrasion while protecting fingers from loose, sharp wires. Also the trailer breakaway cable has good ductility to make it above the roadway allows for a more reliable trailer-to-trailer connection.
- 【Easy to Install】The switch box with coiled cable can be installed and used quickly and easily without complicated tools or specialized skills.
- 【Worry-Free Warranty】Risornda offers you two years warranty and 24/7 online service, if you have any problems with breakaway Switch with coiled cable, please tell us in time, we will provide you with satisfactory solutions.
- Completely sealed breakaway switch
- Automatically set trailer brakes in case of accidental trailer breakaway
- Required by law in some states
- Emergency use only, not to be used to lock brakes when parked or stored
- Reinforced nylon case, wieldable metal tab, nylon pin assembly, rust and corrosion free
- Connects tow vehicle to trailer breakaway switch
- Actives trailer brakes when cable is released during a disconnect
- 48-inch long cable
- High-temp nylon pull
- Trailer breakaway battery and system sold separately
- Material: Replace Your Trailer Splitter With This Durable Switch Kit, The switch body is made of 304 stainless steel. It is rust-proof, waterproof, corrosion-resistant, high-temperature resistant, etc. to make you and the trailer safer when towing, and provide a safer and more effective connection for the trailer.
- The 6ft cable extends well when towing, and the coil maintains enough tension to keep the cable position above the road for a more reliable connection from the tractor to the trailer.
- Protect your fingers from loose, sharp wires. Our 6ft cable has a finger protection coating
- PRODUCT INCLUDES: A complete set of detachable safety system replacement parts - including a switch box with coiled cable. Recommended for bumper tow trailers. Easy connection with included spring clips
- If there is any problem with this trailer disconnect switch, please contact customer service in time, you will get satisfactory results.
- RESISTANCE OF RUST AND CORROSION: Replace your trailer breakaway device with this durable switch kit that features a coiled cord. Provides a safer and more effective connection to your trailer, because it doesn't rust, fray or become damaged while towing which keeps you and your trailer safer when towing
- MAINTAIN THE CABLE POSITION WELL ABOVE THE ROAD SURFACE: The 4 ft cable extends nicely while you're towing, with the coils keeping enough tension to maintain the cable position well above the road surface, realizing more reliable connection from your tow vehicle to your trailer
- PROTECTS YOUR FINGERS: Coated cable wire eliminated fray and protects your fingers from loose, sharp wire
- WHAT YOU GET: An entire breakaway safety system replacement- include a switch box with the coiled cable. Recommended for bumper pull trailers. Meets or exceeds all dot requirements, easy attachment with included spring clip
- PRODUCT GUARANTEE: You can enjoy our first-class service with free refund without reason, 2-year warranty and 24-hour support for customer service. Please feel free to contact us if you have any questions.
- Verifies 12-volt power is being transferred to the trailer brakes with LED
- Weatherproof design
- Durable pin and vehicle hook-up cable
- 7" wires
- Includes a safety feature
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
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