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July 29, 2020 NHTSA CAMPAIGN NUMBER: 20V442000
Battery Hold Down Improperly Secured
If the bracket contacts the battery terminal it may short circuit, increasing the risk of a fire.
NHTSA Campaign Number: 20V442
Manufacturer REV Recreation Group
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 145
Summary
REV Recreation Group (REV) is recalling certain 2019-2020 Fleetwood Pace Arrow motorhomes, models 33D, 36U, 35QS, 35S, 35RB and 35E. The auxiliary batteries, located inside the interior step compartment, were secured in place with a metal hold-down bracket secured with carriage bolts and standard nuts. This hardware may loosen and allow the metal hold-down bracket to shift or move and make contact with the battery terminals.
Remedy
REV will notify owners, and dealers will install replacement battery hold-down mounting hardware, free of charge. The recall began September 17, 2020. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 200728REV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The purpose of this Recall Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, remove the metal hold-down brackets and fasteners securing the auxiliary batteries and replace them with non-metallic hold-down spacer brackets and different fasteners, on certain model year 2019-2020 Fleetwood Pace Arrow Class A diesel motorhomes manufactured January 11, 2019 – February 28, 2020. A list of affected motorhomes appears at the end of this Bulletin.
CONDITION:
On motorhomes affected by this recall, the auxiliary batteries, located inside the interior step compartment, were secured in place with metal hold-down brackets fastened with carriage bolts and standard nuts. The carriage bolt may fail to maintain proper torque over an extended time, allowing the nuts to loosen and creating the potential for the metal hold-down bracket to shift or move and make contact with the battery terminals.
If the battery hold-down metal brackets’ mounting hardware becomes loose, the bracket may contact the battery terminal, posing the risk of a fi re which could result in property damage, personal injury or death.
INSPECTION:
1. Park the motor home on a paved, level surface. Place the transmission into NEUTRAL and engage the parking brake. Retract the entry step.
2. Turn off the ignition and remove the ignition key. Maintain control of the ignition key until all repairs are completed. Attach a notice, “Do Not Use”, to the ignition switch in order to prevent activation of the systems.
3. Block wheels to prevent movement.
4. With the exterior entry step retracted and auxiliary battery disconnect off , open the entry door. Access the auxiliary battery compartment by removing the (4) screws from the second interior step’s riser and tread using a wide, flat blade screwdriver. Set all (4) screws aside for later reinstallation.
WARNING
BEFORE BEGINNING INSPECTION:
- UNPLUG THE MOTOR HOME FROM SHORE POWER.
- TURN OFF THE GENERATOR, DISABLE THE AUTO-GEN START SYSTEM (IF EQUIPPED) AND TURN OFF THE INVERTER/CHARGER.
- TURN OFF THE AUXILIARY BATTERY DISCONNECT.
- BATTERIES CONTAIN EXPLOSIVE GASES; USE EXTREME CARE WHEN WORKING NEAR BATTERIES. DO NOT SMOKE OR HAVE OPEN FLAMES. AVOID CREATING SPARKS AROUND WET CELL BATTERIES.
- ENSURE NO METAL TOUCHES THE BATTERY TERMINALS DURING THIS PROCEDURE.
5. Inspect the auxiliary batteries, wiring and mounting hardware for any signs of arcing or damage. Also inspect the hardware securing the battery hold-down brackets:
• If the battery hold-down mounting hardware consists of L-shaped bolts, rectangular plastic spacer brackets, washers, and locking nuts (as shown in Figure 2), the installation is correct and no further action is required.
• If metal battery hold-down mounting brackets are installed and/or carriage bolts or non-locking washers were used as fasteners to secure the battery hold-down hardware, the installation is defective and these components will need to be removed and replaced by a kit containing new plastic spacers, L-shaped bolts, flat washers, and locking nuts.
CORRECTION PROCEDURE:
WARNING
BEFORE BEGINNING REPAIRS:
- USE INSULATED TOOLS WHEN WORKING ON ELECTRICAL SYSTEMS.
- COVER THE BATTERIES TO PREVENT CONTACT.
- ENSURE ALL ADDITIONAL WARNINGS AND PRECAUTIONS IDENTIFIED ON PAGE 2 ARE ALSO FOLLOWED.
Note: The batteries do not have to be removed in order to complete repairs; however, cover the battery terminals prior to beginning work and use insulated tools and personal protective equipment (e.g., gloves) to prevent accidental contact with battery terminals or wiring.
6. Locate the battery hold-down hardware on top of the batteries. Carefully remove and discard the nuts and washers securing the bolts. Also remove and discard the metal spacers.
7. Upon removal of the fasteners in Step 6, the (3) battery hold-down hardware mounting bolts will have fallen down on onto the pavement under the battery compartment, or may be lodged in the mechanical entry step. Be certain to fi nd and discard all of them.
8. Locate the repair kit containing three (3) each: plastic spacer brackets, L-shaped bolts, flat washers and locking nuts. Refer to the photo of the repair kit parts adjacent to the Parts list on Page 5.
9. Carefully slide the batteries apart enough to insert the bolts from below the battery pan on the underside of the vehicle.
10. While kneeling at the entry step area, carefully insert the straight end of one of the new bolts through one of the openings (left by the discarded bolts) from the underside of the battery pan. Reach down from above with an insulated tool or a gloved hand and pull it up and align it in preparation for installation of the new spacer bracket and fasteners.
Note: As an alternative, you may insert the bolt from below the pan and use a piece of duct tape or electrical tape to hold it in position while you install the new plastic hold-down spacer bracket and fasteners.
11. Feed the straight end of the L-shaped bolt through the center hole in one of the new plastic spacers from the repair kit. Be sure to orient the longer (4”) side of the new plastic spacer bracket to span the gap between the batteries. Install the flat washer and locking nut. Initially hand-thread the bolt into the nut to prevent cross-threading.
Note: You will need to use a pair of vice grips or pliers to hold the bolt stationary from below while tightening the nut with a hand wrench or socket.
Snug but do not overtighten the fasteners.
Refer to the stacking order in Figure 3 and the photo in Figure 4 showing the orientation of the spacer(s).
IMPORTANT NOTE: DO NOT OVER-TIGHTEN THE FASTENERS.
12. Repeat Steps 9-12 to install the remaining repair kit components.
13. Clean up any shavings or debris in the entry step area.
14. Reinstall the entry step cover using the screws removed in Step #4.
15. Turn on the auxiliary battery disconnect so the exterior entry step may be extended.
SEOCONTENT-START
IMPORTANT SAFETY RECALL
RECALL 200728REV
NHTSA # 20V442
Second Notice February 2021
THIS NOTICE APPLIES TO YOUR VEHICLE
VIN: «VIN»
Model Year «DESCRIPTION»
REV RV Serial No: «UIN»
Dear Valued Fleetwood Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.
REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle
safety exists in certain model year 2019-2020 Fleetwood brand Pace Arrow Class A
diesel motorhomes, manufactured January 11, 2019 through February 28, 2020.
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the auxiliary batteries, located inside the interior
step compartment, were secured in place with a metal hold-down bracket fastened with
carriage bolts and standard nuts. The carriage bolt may fail to maintain proper torque
over an extended time, allowing the nuts to loosen and creating the potential for the
metal hold-down bracket to shift or move and make contact with the battery terminals.
If the battery hold-down metal bracket’s mounting hardware becomes loose, the bracket
may contact the battery terminal, posing the risk of a fire which could result in property
damage, personal injury or death.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by
contacting an authorized REV Recreation Group Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer,
please call REV Recreation Group Owner Relations toll-free at:
(800) 322-8216
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made
at your convenience with as little disruption as possible. Effective immediately, REV RV
dealers have been supplied with all of the information needed to enable them to inspect,
and if necessary, replace the battery hold-down fastening hardware with proper battery
hold-down bracket mounting fastener hardware, which will not become loose and allow
the battery hold-down bracket to shift or move and make contact with the batteries. This
service will be performed free of charge.
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 322-8216
The repair should take approximately one hour to complete; however, because of service
scheduling times, your dealer may need the vehicle for a longer period of time. This
service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair
Order. Upon completion of the repair, please sign the Repair Order and fill out the
enclosed self-addressed Vehicle/Owner Information Update Card and return it to
REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to
provide the name and address of the person or dealership you sold it to on the enclosed
Vehicle/Owner Information Update Card and return it to REV Recreation Group. This
will allow us to update our records and if necessary, notify the new owner using the
information you provide.
If you have paid to have this concern corrected previously, you may be eligible for
reimbursement of your cost for that repair. For more information, please contact REV
Recreation Group Owner Relations at (800) 322-8216.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #200728REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 322-8216
If you are unable to obtain the specified repair promptly and without charge, please
contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward
a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group Inc. have failed or have been
unable to remedy the defect without charge or within a reasonable period of time, you
may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov
REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret
any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP INC.
********************************************************************
IMPORTANT SAFETY RECALL
RECALL 200728REV
NHTSA # 20V442
Issued September 2020
THIS NOTICE APPLIES TO YOUR VEHICLE
VIN: «VIN»
Model Year: «YEAR» Fleetwood Pace Arrow Model «MODEL»
REV RV Serial No: «UIN»
Dear Valued Fleetwood Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.
REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle
safety exists in certain model year 2019-2020 Fleetwood brand Pace Arrow Class A
diesel motorhomes, manufactured January 11, 2019 through February 28, 2020.
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the auxiliary batteries, located inside the interior
step compartment, were secured in place with a metal hold-down bracket fastened with
carriage bolts and standard nuts. The carriage bolt may fail to maintain proper torque
over an extended time, allowing the nuts to loosen and creating the potential for the
metal hold-down bracket to shift or move and make contact with the battery terminals.
If the battery hold-down metal bracket’s mounting hardware becomes loose, the bracket
may contact the battery terminal, posing the risk of a fire which could result in property
damage, personal injury or death.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by
contacting an authorized REV Recreation Group Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer,
please call REV Recreation Group Owner Relations toll-free at:
(800) 322-8216
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made
at your convenience with as little disruption as possible. Effective immediately, REV RV
dealers have been supplied with all of the information needed to enable them to inspect,
and if necessary, replace the battery hold-down fastening hardware with proper battery
hold-down bracket mounting fastener hardware, which will not become loose and allow
the battery hold-down bracket to shift or move and make contact with the batteries. This
service will be performed free of charge.
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 322-8216
The repair should take approximately one hour to complete; however, because of service
scheduling times, your dealer may need the vehicle for a longer period of time. This
service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair
Order. Upon completion of the repair, please sign the Repair Order and fill out the
enclosed self-addressed Vehicle/Owner Information Update Card and return it to
REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to
provide the name and address of the person or dealership you sold it to on the enclosed
Vehicle/Owner Information Update Card and return it to REV Recreation Group. This
will allow us to update our records and if necessary, notify the new owner using the
information you provide.
If you have paid to have this concern corrected previously, you may be eligible for
reimbursement of your cost for that repair. For more information, please contact REV
Recreation Group Owner Relations at (800) 322-8216.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #200728REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 322-8216
If you are unable to obtain the specified repair promptly and without charge, please
contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward
a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group Inc. have failed or have been
unable to remedy the defect without charge or within a reasonable period of time, you
may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov
REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret
any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP INC.
**********************************************************************************
Recall Bulletin 200728REV September 2020 page 1
Federal law (section 154 of the national traffi c and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notifi cation, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
RECALL
BULLETIN:
200728REV
YEAR(S)
AFFECTED:
2019-2020
PRODUCT(S)
AFFECTED:
Pace Arrow
manufactured
January 11, 2019 –
February 28, 2020
MODEL(S)
AFFECTED:
All (See unit list)
SUBJECT:
Inspection /
Correction of
Battery Hold-
Down Mounting
Hardware
KEYWORDS:
Battery,
hold-down,
mounting,
hardware
ISSUE DATE:
September 2020
© 2020 REV Recreation Group, Inc.
Recall Bulletin 200728REV
The purpose of this Recall Service Bulletin is to inform all REV Recreation
Group dealers about the need to inspect, and if necessary, remove the metal
hold-down brackets and fasteners securing the auxiliary batteries and replace
them with non-metallic hold-down spacer brackets and diff erent fasteners,
on certain model year 2019-2020 Fleetwood Pace Arrow Class A diesel
motorhomes manufactured January 11, 2019 – February 28, 2020. A list of
aff ected motorhomes appears at the end of this Bulletin.
CONDITION:
On motorhomes aff ected by this recall, the auxiliary batteries, located inside the
interior step compartment, were secured in place with metal hold-down brackets
fastened with carriage bolts and standard nuts. The carriage bolt may fail to
maintain proper torque over an extended time, allowing the nuts to loosen and
creating the potential for the metal hold-down bracket to shift or move and make
contact with the battery terminals.
If the battery hold-down metal brackets’ mounting hardware becomes loose, the
bracket may contact the battery terminal, posing the risk of a fi re which could
result in property damage, personal injury or death.
INSTRUCTIONS:
Dealers are required to call REV Technical Support
before beginning any work and after the unit is in their
bay. Prior authorization is required to be submitted.
Failure to follow these instructions could result in a
denied claim.
• READ THIS ENTIRE BULLETIN CAREFULLY BEFORE PROCEEDING
AND FOLLOW ALL SAFETY PRECAUTIONS.
• Review the list of aff ected units at the end of this bulletin to ensure
the motorhome you are inspecting is part of this campaign.
• Take a copy of this bulletin with you when servicing the unit.
Fleetwood Dealer Technical Support: (800) 816-9825
• PHOTOS WILL BE REQUIRED FOR THE FOLLOWING
PROCEDURES. READ PHOTO REQUIREMENTS
CAREFULLY. INSUFFICIENT PHOTO DOCUMENTATION
MAY RESULT IN CLAIM DENIAL
• If there are any questions after reviewing the entire procedure,
contact REV Dealer Technical Support.
INSPECTION:
1. Park the motor home on a paved, level surface. Place the transmission
into NEUTRAL and engage the parking brake. Retract the entry step.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 200728REV September 2020 page 2
Federal law (section 154 of the national traffi c and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notifi cation, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
2. Turn off the ignition and remove the ignition
key. Maintain control of the ignition key until all
repairs are completed. Attach a notice, “Do Not
Use”, to the ignition switch in order to prevent
activation of the systems.
3. Block wheels to prevent movement.
4. With the exterior entry step retracted and
auxiliary battery disconnect off , open the entry
door. Access the auxiliary battery compartment
by removing the (4) screws from the second
interior step’s riser and tread using a wide, fl at
blade screwdriver. Set all (4) screws aside for
later reinstallation.
! WARNING
BEFORE BEGINNING INSPECTION:
• REMOVE JEWELRY BEFORE WORKING NEAR BATTERIES OR ELECTRICAL WIRES.
• UNPLUG THE MOTOR HOME FROM SHORE POWER.
• TURN OFF THE GENERATOR, DISABLE THE AUTO-GEN START SYSTEM (IF
EQUIPPED) AND TURN OFF THE INVERTER/CHARGER.
• TURN OFF THE AUXILIARY BATTERY DISCONNECT.
• BATTERIES CONTAIN EXPLOSIVE GASES; USE EXTREME CARE WHEN WORKING
NEAR BATTERIES. DO NOT SMOKE OR HAVE OPEN FLAMES. AVOID CREATING
SPARKS AROUND WET CELL BATTERIES.
• ENSURE NO METAL TOUCHES THE BATTERY TERMINALS DURING THIS
PROCEDURE.
5. Inspect the auxiliary batteries, wiring and mounting
hardware for any signs of arcing or damage. Also
inspect the hardware securing the battery hold-down
brackets:
• If the battery hold-down mounting hardware consists
of L-shaped bolts, rectangular plastic spacer
brackets, washers, and locking nuts (as shown in
Figure 2), the installation is correct and no further
action is required.
• If metal battery hold-down mounting brackets
are installed and/or carriage bolts or non-locking
washers were used as fasteners to secure the
battery hold-down hardware, the installation is
defective and these components will need to be
removed and replaced by a kit containing new plastic
spacers, L-shaped bolts, fl at washers, and locking
nuts.
Figure 2 – Correct Battery
Hold-Down Installation With Plastic
Spacer Brackets Shown
Figure 1
PHOTO REQUIREMENTS: See next page for
requirements.
Recall Bulletin 200728REV September 2020 page 3
Federal law (section 154 of the national traffi c and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notifi cation, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
PHOTO REQUIREMENTS (continued from previous page)
Inspected/Determined Defective Units (as described in Step 5): Take several photos of
the battery compartment area which clearly show that incorrect hardware (carriage bolts,
non-locking washers and/or a metal hold-down bracket) were used as battery hold-down
hardware. Also take photos of any arcing or damage. The photos MUST be attached to an
authorization Request (PAR); contact REV Dealer Technical Support for approval to proceed
with the Correction Procedure, beginning with Step 6, below.
For Inspected/Not Defective Units (Plastic spacer brackets, bolts, washers and locking
nuts used as mounting fasteners): Take several photos of the battery compartment area
which clearly show these components are installed and no arcing or damage to the batteries
or their wiring was found. The photos MUST be attached to the claim in A.D.N. Use the
Flat Rate code for “Inspected/Not Defective”, as listed on Page 4. No further work is required
if the unit was inspected and determined not defective.
CORRECTION PROCEDURE:
! WARNING
BEFORE BEGINNING REPAIRS:
• USE INSULATED TOOLS WHEN WORKING ON ELECTRICAL SYSTEMS.
• COVER THE BATTERIES TO PREVENT CONTACT.
• ENSURE ALL ADDITIONAL WARNINGS AND PRECAUTIONS IDENTIFIED ON
PAGE 2 ARE ALSO FOLLOWED.
Note: The batteries do not have to be removed in order to complete repairs; however,
cover the battery terminals prior to beginning work and use insulated tools and
personal protective equipment (e.g., gloves) to prevent accidental contact with battery
terminals or wiring.
6. Locate the battery hold-down hardware on top of the batteries. Carefully remove and
discard the nuts and washers securing the bolts. Also remove and discard the metal
spacers.
7. Upon removal of the fasteners in Step 6, the (3) battery hold-down hardware mounting
bolts will have fallen down on onto the pavement under the battery compartment, or
may be lodged in the mechanical entry step. Be certain to fi nd and discard all of them.
8. Locate the repair kit containing three (3) each: plastic spacer brackets, L-shaped bolts,
fl at washers and locking nuts. Refer to the photo of the repair kit parts adjacent to the
Parts list on Page 5.
9. Carefully slide the batteries apart enough to insert the bolts from below the battery pan
on the underside of the vehicle.
10. While kneeling at the entry step area, carefully insert the straight end of one of the new
bolts through one of the openings (left by the discarded bolts) from the underside of the
battery pan. Reach down from above with an insulated tool or a gloved hand and pull it
up and align it in preparation for installation of the new spacer bracket and fasteners.
Note: As an alternative, you may insert the bolt from below the pan and use a piece of
duct tape or electrical tape to hold it in position while you install the new plastic holddown
spacer bracket and fasteners.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 200728REV September 2020 page 4
Federal law (section 154 of the national traffi c and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notifi cation, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Photo Requirements: Take photos clearly showing the newly installed battery
hold-down hardware. The photos MUST be submitted with the warranty claim.
Refer to the stacking order in Figure 3
and the photo in Figure 4 showing the
orientation of the spacer(s).
IMPORTANT NOTE:
DO NOT OVER-TIGHTEN THE
FASTENERS.
12. Repeat Steps 9-12 to install the
remaining repair kit components.
Long (“4”)
side of
spacer
Figure 3
Short end
of battery
Figure 4 – The new plastic spacer brackets should be
oriented with the 4” side spanning the space between
the batteries.
4” (ref.) 4” (ref.) 4” (ref.)
11. Feed the straight end of the L-shaped bolt through the center hole in one of the new
plastic spacers from the repair kit. Be sure to orient the longer (4”) side of the new
plastic spacer bracket to span the gap between the batteries. Install the fl at washer
and locking nut. Initially hand-thread the bolt into the nut to prevent cross-threading.
Note: You will need to use a pair of vice grips or pliers to hold the bolt stationary from
below while tightening the nut with a hand wrench or socket.
Snug but do not overtighten the fasteners.
13. Clean up any shavings or debris in the entry step area.
14. Reinstall the entry step cover using the screws removed in Step #4.
15. Turn on the auxiliary battery disconnect so the exterior entry step may be extended.
Recall Bulletin 200728REV September 2020 page 5
Federal law (section 154 of the national traffi c and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notifi cation, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
TOOLS:
Wide, fl at blade screwdriver
Power driver (optional)
Duct tape or electrical tape (ref. Step 10)
Flashlight
Hand wrench, socket and ratchet, or socket bit
Pliers or vice grips
Wheel chocks
WARRANTY LABOR ALLOWANCE:
Recall 200728REV, Auxiliary Battery Hold-down Mounting Hardware
Use fl at rate codes:
6098 – 11 Inspected/Not Defective 0.2 hr. Prior Authorization Required
6098 – 12 Inspected/Defective/Repaired 0.6 hr. Prior Authorization Required
If you have any questions concerning this bulletin, contact REV Dealer Technical Support:
Fleetwood Dealer Technical Support: (800) 816-9825
Service Literature is available at: https://www.revrvdealers.com
PARTS:
Part Number Description Qty.
10824660 Kit, Battery Hold-Down Mounting Hardware 1
Kit Contents:
Bolt-3/8-16X12 Battery Hold-Down / L-Hook (qty. 3)
Nut-3/8-16 HH Locking Pltd (qty. 3)
Washer-3/8 USS Flat Pltd (qty. 3)
Battery Hold-Down Spacer 2” x 4” x 1/4” (qty. 3)
***************************************************************************************
Dealer Notification Letter
Recall Campaign #200728REV
NHTSA #20V-442
Transport Canada # 2020-355
IMPORTANT RECALL INFORMATION #200728REV
September 2020
TO: ALL REV RECREATION GROUP DEALER PRINCIPALS,
SERVICE MANAGERS AND PARTS MANAGERS
SUBJECT: RECALL CAMPAIGN #200728REV
Pace Arrow Battery Hold-Down Mounting Hardware
REV Recreation Group, Inc., on behalf of its manufacturing center located in Decatur,
Indiana, is requesting your assistance in conducting a voluntary recall notification
campaign in accordance with the United States National Traffic and Motor Vehicle Safety
Act and the Canada Motor Vehicle Safety Act.
REV Recreation Group, Inc. has decided that a safety defect relating to motor vehicle
safety exists in certain model year 2019-2020 Fleetwood Pace Arrow Class A diesel
motorhomes manufactured January 11, 2019 through February 28, 2020.
We are notifying the owners of the affected units in order to correct the problem. Copies
of the letters sent to owners of record are attached for your information.
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the auxiliary batteries, located inside the interior
step compartment, were secured in place with metal hold-down brackets fastened with
carriage bolts and standard nuts. The carriage bolt may fail to maintain proper torque
over an extended time, allowing the nuts to loosen and creating the potential for the
metal hold-down bracket to shift or move and make contact with the battery terminals.
If the battery hold-down metal brackets’ mounting hardware becomes loose, the bracket
may contact the battery terminal, posing the risk of a fire which could result in property
damage, personal injury or death.
WHAT SHOULD YOU DO?
Owners of the above mentioned motorhomes have been asked to contact an authorized
REV Recreation Group dealer to have the described defect remedied. In the event that
you are contacted by a customer, please verify eligibility by referring to the serial
number range listed in the attached Recall Service Bulletin #200728REV prior to
beginning repairs.
Once repairs have been completed according to Recall Service Bulletin #200728REV,
have the customer sign your dealership’s Internal Repair Order. Warranty labor claims
are to be submitted electronically to REV Recreation Group. Customers will not be
charged for these repairs.
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 322-8216
Dealer Notification Letter
Recall Campaign #200728REV
NHTSA #20V-442
Transport Canada # 2020-355
If you have one of these vehicles in your inventory, you will be mailed a Safety Recall
Notice for that specific motorhome. REV Recreation Group dealers are required to make
repairs to stock units on dealer lots prior to sale or lease.
Federal Law (Section 154 of the National Highway Traffic and Motor
Vehicle Safety Act) of 1966 requires that: If you have received a notice
of recall or failure to comply from REV Recreation Group, Inc. or any
component manufacturer, you must repair or otherwise correct the
defect on vehicles remaining in your inventory according to the notification
before selling or leasing the vehicles. Any vehicle lessor receiving this recall
notice must forward a copy of the notice to the lessee within ten days.
Please carefully review this entire package with your parts and service staff to familiarize
them with the step-by-step procedure and implement the Voluntary Recall Campaign.
Thank you for helping REV Recreation Group with its continuing efforts to maintain
customer satisfaction. If you have any questions, please contact your REV Recreation
Group Service Center.
Sincerely,
REV RECREATION GROUP, INC.
Attachments: Recall #200728REV US Customer Letter
Recall #200728REV Canadian Customer Letters
Recall #200728REV Service Bulletin
SEOCONTENT-END
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FLEETWOOD | PACE ARROW | 2019-2020 |
11 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-20V442-6316.pdf 1049.475KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V442-5857.pdf 147.431KB
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Recall Acknowledgement
RCAK-20V442-7036.pdf 244.881KB
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Defect Notice 573 Report
RCLRPT-20V442-1926.PDF 214.827KB
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ISSUED Renotification Notice
RCRN-20V442-0823.pdf 122.105KB
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Recall Quarterly Report #2, 2020-4
RCLQRT-20V442-9713.PDF 211.228KB
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Recall Quarterly Report #4, 2021-2
RCLQRT-20V442-3497.PDF 211.421KB
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Recall 573 Report- Amendment 1
RCLRPT-20V442-2959.PDF 214.827KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V442-3651.pdf 151.224KB
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Recall Quarterly Report #3, 2021-1
RCLQRT-20V442-3024.PDF 211.314KB
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Recall Quarterly Report #1, 2020-3
RCLQRT-20V442-7080.PDF 211.127KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V442&docType=RCL
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- THE AOERZN ADVANTAGE: Join our customer groups, and enjoy more excellent auto parts. Cooperate happily!
- WIDELY APPLICABLE: Our Adjustable crossbar, from 5.32 inch to 7.86 inch wide.11 inch length j bolts.
- HIGH-QUALITY: Aoerzn battery hold down is made of high quality iron and stainless steel. Excellent and effective. Long service life. Easy to install and uninstall. This quality battery hold down can save your knuckles and time！
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- Secure and Reliable: Our car battery hold down ensures a tight and secure fit, keeping your battery in place even during rough driving conditions, preventing any unwanted movement or damage.
- Adjustable: The adjustable crossbar can be adjusted to fit most batteries, battery width from 6.6'' to 9.4''. This makes it easy to get the perfect fit for your battery, even if you are not mechanically inclined.
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- Holds Batteries in Place: Safely holds group 24/24M automotive batteries to prevent movement during transportation
- Safe and Durable Construction: Constructed of heavy-duty, acid-resistant plastic with stainless steel hardware
- Fit: Fits batteries up to 11 1/8-inches (L) x 6 ¾-inches (W) x 8-inches (H)
- Overall Dimensions: 11 9/16-inches (L) x 8 ½-inches (W) x 9 5/8-inches (H)
- Includes: (1) tray, (2) rods, (1) cross bar and (1) knob
- Secure replacement - this battery hold down replaces a worn, stripped or missing original equipment hold down
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- Check fit - to see if you have correct hold down, check application fit, size or style
- Trustworthy quality - backed by team of engineers and inspectors in the United States
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- 【Why choose this product】When the original battery bracket of your car is aging or unstable, our high-quality battery holder can be a good replacement, keeping your battery in its original position under any driving conditions.
- 【High-quality Aluminum】The battery hold down bracket is made of high-quality aluminum alloy, which is robust, rust-free and oxidation-free. The thickened aluminum design on the side enhances the corrosion resistance and durability of the product. The surface of the holder is anodized for a long-lasting finish. Two vibrant colors add a nice attractive and clean look to your engine compartment.
- 【Wide Application】Hold down battery Suitable for Batteries 175mm (6.89") wide or narrower. Fits most groups 21, 21R, 22F, 22HF, 22R, 24, 24F, 24H, 24R, 24T, 25, 26, 26R, 26/70 27, 27F, 27H, 28, 29H, 13A, 30 , 33, 34, 34R, 34/78, 35, 40R, 41, 42, 43, 46, 47, H6(48), H8(49), 85, 86, 90, 91, 92, 93, 94R,95R, 96R, 97R, 98R, 99, 124 and 140R batteries. Please measure the diameter of the original battery before purchasing to avoid purchasing a product that is not the right size.
- 【Product Size】The total length of the battery tie down bracket is 218 mm (8.58"), the distance between the bolt centres 190 mm (7.48") and the length of the bolt is 250 mm (10"). For bolts that are too long, the hooks can be cut appropriately.
- 【Battery Hold Down Kit 】Includes 1x battery hold down bracket, 2x10in J-bolts, 2 sets of accessories (for different mounting styles) - 2x hex nuts and wing nuts, 2x rubber protective sleeves, 2x protective rubber washers, 2x spring lock washers, 2x flat washers. Easy to install and provides stable support for the battery.
- [Package Includes] The package includes 1 battery hold-down bracket, 2 10-inch J-shaped hooks, 2 sets of accessories (applicable to different installation types) - 2 hexagon nuts and wing nuts, 2 rubber protective sleeves, 2 protective rubber washers, 2 spring lock washers and 2 flat washers.
- [Size] The total length of the battery fastening bracket is 218 mm (8.58 "), the distance between the bolt centers is 190 mm (7.48"), and the bolt length is 250 mm (10 "). Please measure the diameter of the primary battery before purchasing to avoid purchasing products with incorrect size.
- [High Quality] The car battery holder is made of high-quality aluminum alloy, which is firm, rust-free and non-oxidizing. The thickened aluminum design on the side enhances the corrosion resistance and durability of the product. The surface of the bracket is anodized to obtain a lasting finish.
- [Function] Replace the old battery kit to provide stable support for the battery and more effectively protect the battery.
- [Applicable] This battery tie down applicable to most groups 21, 21R, 22F, 22HF, 22R, 24, 24F, 24H, 24R, 24T, 25, 26, 26R, 26/70 27, 27F, 27H, 28, 29H, 13A, 30, 33, 34, 34R, 34/78, 35, 40R, 41, 42, 43, 46, 47, H6 (48), H8 (49), 85, 86, 90, 91, 92, 93, 94R, 95R, 96R, 97R, 98R, 99, 124 and 140R batteries.
- [Quality Materials]: The battery hold down kit features 304 stainless steel mounting flange bolts and high-quality rubber base clamps. 304 stainless steel has excellent oxidation resistance, ensuring the long-term use of the kit in a variety of harsh environments. The rubber base fixture has good cushioning and shockproof effect, which can effectively reduce the vibration and collision of the battery during the driving process.
- [Function]: The main function of the automotive replacement battery trays is to ensure the stability and safety of the during driving. It can effectively secure the battery to prevent loosening or falling off during bumpy roads or sudden braking. The fixing kit also reduces friction and vibration between the battery and the body, extending the battery's service life.
- [OEM Number]: The OEM number of the battery bracket is 14005061. This number is a unique identifier that is used to ensure that the accessories you purchase are an exact match for your vehicle type. Before purchasing, be sure to check your model and the OEM number we provide to avoid unnecessary trouble and waste.
- [Wide Range of Applications]: Battery bracket hold down are available for Buick, Cadillac, Chevrolet, GMC, Hummer, Oldsmobile, Pontiac and Saturn models.
- [Package Contents]: With each purchase, you will receive a battery hold down kit. You can buy with confidence that we are committed to delivering exceptional quality and reliability to ensure that your car will work steadily for a long time to provide lasting protection for your vehicle.
- Battery fixing strap kit includes: 2pcs 1"x48"(4ft) (width ：1in/2.54cm, length:48"/1.2m) strap with stainless steel cam buckle, 4pcs 65mm stainless steel bracket, 8pcs stainless steel screw.
- The binding belt is made of nylon, which is strong. Compared with ordinary binding belts, it is denser and has strong wear resistance.
- The cam buckle adopts gear design, which can be quickly disassembled, fixed and adjusted, with good elasticity and easy storage.
- Used for fixing the battery box of ships, bundling luggage rack goods, trucks, RVs, trailers, etc.
- Our products are exquisite in workmanship. If you have any problems when using the products, please contact us in time, and we will deal with them as soon as possible.
- Heavy-duty, Non-corrosive black plastic. Inside Dimensions: 12-5/8 inch x 7-1/4 inch x 8-1/2 inch (WxDxH). Fits 27/27M Series Batteries
- Heavy-duty, non-corrosive black plastic
- Install with number 10 screwsMeets ABYC standard E-10 and U.S. coast guard requirements
- Includes adjustable-height crossbar and two retaining bolts
Last update on 2024-04-22 / Affiliate links / Images from Amazon Product Advertising API
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