2020G27 – Rear Swing Arm Spare Tire Carrier Bracket May Fail – 2019-2020 High Altitude Trailer XT50 Trailers

July 28, 2020 NHTSA CAMPAIGN NUMBER: 20V432000

Rear Swing Arm Spare Tire Carrier Bracket May Fail

If the rear swing arm spare tire carrier bracket weld fails, the spare tire may separate from the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V432

Manufacturer High Altitude Trailer Co LLC

Components STRUCTURE

Potential Number of Units Affected 6

 

Summary

High Altitude Trailer Co, LLC (HATC) is recalling certain 2019-2020 XT50 trailers retrofitted with a black rear swing arm spare tire carrier. The weld on the retrofitted rear swing arm bracket may fail causing the rear swing arm, spare tire, and any other attached items to break away from the trailer frame.

 

Remedy

HATC has notified owners, and dealers will add reinforcing welds along the top seam of the swing arm bracket and trailer frame, free of charge. For customers not in the immediate region, the manufacturer will coordinate with a local welding repair shop to add the welds and reimburse the shop directly. The recall began July 28, 2020. Owners may contact HATC customer service at 1-720-391-6685. HATC’s number for this recall is 2020G27.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 2020G27

<<VIN>>
<<Owner name/Dealer name>>
<<Address>>
<<CitY>>, <<ST>> <<Zip>>

 

7/28/2020

This notice applies to your vehicle VIN listed above.

Dear High Altitude Trailer Co Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. High Altitude Trailer Co (HAT Co) has decide that a defect, which relates to the motor vehicle safety, exists in certain 2019 / 2020 model year XT50 trailers. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

IS THE DEFECT/NONCOMPLIANCE?

The weld on the retrofitted rear swing arm bracket may fail causing the rear swing arm, spare tire, and any other attached items to break away from the trailer frame.

 

EVALUATION OF RICK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The rear swing arm may break away from the trailer frame which may increase the risk of personal injury, property damage, or death.

 

WHAT IS HAT CO AND OUR DEALERSHIPS GOING TO DO?

HAT Co is notifying dealerships of the recall. You may have the recall corrected at the HAT Co manufacturing facility located in Sedalia, CO. HAT Co completely covers your cost for the remedy. If you live outside of the manufacturing facility’s region, you may have the work completed at an approved local repair facility.

 

WHAT SHOULD YOU DO?

Please contact your dealer and the manufacturing facility without delay and request a service appointment to schedule the recall remedy. The vehicle Owner is responsible for coordinating to have the work completed. Please state you have notified by High Altitude of having a recall in process for your trailer and provide the recall number. It is also helpful to the manufacturer to have a copy of this letter when you take your vehicle in for the recall remedy.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 2.00 hours. However, the manufacturer may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT TO DO IF YOU NO LONGER OWN THIS VEHICLE?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate you are the current owner.

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY HIGH ALTITUDE ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your High Altitude Representative listed below:

CONTACT	PHONE NUMBER
Customer Service	720-391-6685

 

If you are still having difficulty getting your vehicle/trailer repaired in a reasonable amount of time or without charge, you may write to the following address:

For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, DC 20590

 

Sincerely,

High Altitude Trailer Co
President

 

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
HIGH ALTITUDE TRAILER	XT50	2019-2020

 

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9 Associated Documents

Recall Quarterly Report #5, 2021-3

RCLQRT-20V432-1163.PDF 211.533KB

 

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Defect Notice 573 Report

RCLRPT-20V432-5766.PDF 213.449KB

 

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Owner Notification Letter(Part 577)

RCONL-20V432-9064.pdf 661.051KB

 

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Recall Acknowledgement

RCAK-20V432-6065.pdf 245.011KB

 

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Recall Quarterly Report #4, 2021-2

RCLQRT-20V432-0681.PDF 211.423KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V432-2050.PDF 211.423KB

 

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Recall Quarterly Report #3, 2021-1

RCLQRT-20V432-6277.PDF 211.423KB

 

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Recall 573 Report- Amendment 2

RCLRPT-20V432-9165.PDF 213.577KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V432-5773.PDF 211.149KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V432&docType=RCL

 

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Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API

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