RC000198 – Dinette Seat Belts too Short/FMVSS 208, 209 – 2020-2021 Thor Motor Coach Sequence & Tellaro Motorhomes

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July 22, 2020 NHTSA CAMPAIGN NUMBER: 20V424000

Dinette Seat Belts too Short/FMVSS 208, 209

Inability to use the seat belt may increase the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 20V424

Manufacturer Thor Motor Coach

Components SEAT BELTS

Potential Number of Units Affected 49

 

Summary

Thor Motor Coach (TMC) is recalling certain 2020-2021 Sequence and Tellaro motorhomes. The dinette booth seat belts may be too short preventing them from being usable by some occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, “Occupant Crash Protection” and 209, “Seat Belt Assemblies.”

 

Remedy

TMC will notify owners, and dealers will replace the 18-inch seat belt tether with a 24-inch tether on both sides of the dinette booth, free of charge. This recall began September 16, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC’s number for this recall is RC000198.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Recall # 20V-424

2020-338

Description/Title: 20A/AT Dinette Seatbelt Length
Affected Product Line(s): Certain model year 2020/2021 

20A/AT Sequence and Tellaro motorhomes

Service Campaign # : RC000198 Released Date: 9/11/2020
Repair Code: Inspect Only: 

TMCRC80490Y

 

Inspect & Repair:

TMCRC80490V

Document Date: 9/11/2020
Time Allowed: Inspect Only: 0.1 Inspect & Repair: 0.3 Document Revision: A

 

Issue: 

It has been discovered that on Certain model year 2020/2021 20A/AT Sequence and Tellaro motorhomes, the dinette booth seatbelts may be too short and not fit up to a 95th percentile male. This is a noncompliance of FMVSS/CMVSS 208 & 209. If a person is unable to properly buckle themselves while the motorhome is in motion, in the event of a crash there is an increased risk of serious injury and death.

 

Parts Needed:

TMC Recall Kit #0480658

Kit Includes (2) 24” female tethers

 

Tools Needed:

Torque Wrench

¾” Socket and Ratchet

¾” Wrench

 

Instructions:

 

Inspect:

 

  1. Remove back and bottom cushions from velcro strips on dinette booth.

 

  1. Extend the seatbelt all the way out. Measure from the bracket flat along the seat base to end of extension.

 

If correct seatbelt is installed, this measurement should be at least 45” and no further repair will be needed.

 

If seatbelt measurement is less than 45”, continue to Step 3 for repair procedure.

 

Repair:

 

  1. Remove screws from base of seat. (Be sure to keep screws to re-install.)

 

  1. Remove wooden seat lid.

 

  1. Remove outside bolts from female tether portion of seatbelt and replace with a new 24” tether. Tighten to 30ft.-lbs. (Repeat on other side.)

 

  1. Be sure belts are sitting in slots at top of back prior to screwing base back on. Screw base back on into its position.

 

  1. Reinstall back and bottom cushions onto velcro strips.

 


RECREATIONAL VEHICLE

SAFETY RECALL NOTICE

Safety Recall:     20V-424

Safety Advisory: RC000198

September 2020

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle:  «VIN»

 

«Owner_name»
«Street»
«City», «State»  «Zip»

 

Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a non-compliance which relates to motor vehicle safety exists in certain model year 2020/2021 20A/AT Sequence & Tellaro motorhomes. As a result, TMC is conducting a safety recall.  We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

 

Reason for this recall

It has been discovered that on certain model year 2020/2021 20A/AT Sequence and Tellaro motorhomes, the dinette seatbelts may be too small and not fit up to a 95th percentile male, which is a non-compliance of FMVSS 208 & 209. If a person is unable to properly buckle themselves while the motorhome is in motion, in the event of a crash there is an increased risk of serious injury and death.

 

What we will do

TMC has contacted your selling dealer and has instructed them on how to inspect the installed seatbelt length and replace if necessary. This will be done at no cost to you the owner.  The remedy should take approximately up to fifteen (15) minutes to perform.

 

What we need you to do

At your earliest convenience, please contact your dealer and schedule an appointment to have this remedy completed. To locate the nearest authorized TMC service center, please visit https://www.thormotorcoach.com/locateaservicecenter/.  If you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or email at Recalls@TMCRV.com.

 

If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department.

 

If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Thank you for your attention and cooperation in this matter.

 

Sincerely,

Thor Motor Coach

 

Hanah Klodzinski
Recall Compliance Coordinator
cc:  National Highway Traffic Safety Administration (NHTSA)

 


IMPORTANT SAFETY RECALL 

RC000198

 

This notice applies to vehicle:  «VIN»

 

«Dealer_name»
«Street»
«City», «State»  «Zip»

 

Dear Dealer:

 

This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety.

 

Thor Motor Coach (TMC) decided that a non-compliance which relates to motor vehicle safety exists in certain models of the below listed motorhomes.

 

It has been discovered that on certain model year 2020/2021 20A/AT Sequence and Tellaro motorhomes, the dinette seatbelts may be too small and not fit up to a 95th percentile male, which is a non-compliance of FMVSS 208 & 209. If a person is unable to properly buckle themselves while the motorhome is in motion, in the event of a crash there is an increased risk of serious injury and death.

 

The required action is inspect the installed seatbelt length and replace if necessary. The remedy should take approximately up to fifteen (15) minutes to perform.

 

Dealers that have stock units impacted by this recall can access the full list of affected VINs sold to their dealership by accessing the “Service Campaign” portion of the TMC Advantage Web Portal.  If any unit on this list has been retail sold you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed.  Please immediately register any retail sold units on this list.  As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale.  Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.

 

If you have questions concerning this recall, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, or by phone at (877) 500-1020. 

 

We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.

 

Sincerely,

 

Hanah Klodzinski

Recall Compliance Coordinator

 

Re:
NHTSA Recall No. 20V-424
Transport Canada No. 2020-338

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
THOR MOTOR COACH SEQUENCE 2020-2021
THOR MOTOR COACH TELLARO 2020-2021

 


11 Associated Documents

Remedy Instructions and TSB

RCRIT-20V424-7854.pdf 885.182KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V424-3328.pdf 141.761KB

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V424-3021.PDF 211.232KB

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V424-7035.PDF 211.131KB

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Recall Quarterly Report #4, 2021-2

RCLQRT-20V424-6877.PDF 211.423KB

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Recall Quarterly Report #3, 2021-1

RCLQRT-20V424-2241.PDF 211.318KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V424-6576.pdf 141.761KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V424-6003.pdf 37.692KB

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Non Compliance Notice 573 Report

RCLRPT-20V424-2567.PDF 214.012KB

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Recall Acknowledgement

RCAK-20V424-9852.pdf 245.043KB

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Remedy Instructions and TSB

RCRIT-20V424-9813.pdf 885.085KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V424&docType=RCL

 


 

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  • [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
Engine/ABS/SRS/Transmission Car Diagnostic Tool ABS Code Reader SRS Scan Tool Check Engine Code Reader Lifetime Free Update Scan Tool"> SaleBestseller No. 10
LAUNCH CRP123 OBD2 Scanner 2024 Newest Elite Code Reader Engine/ABS/SRS/Transmission Car Diagnostic Tool, ABS Code Reader, SRS Scan Tool, Check Engine Code Reader, Lifetime Free Update Scan Tool
  • 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.Note:1. The product is a four-system tool, unable to scan the whole system, 2. The automatic scanning function is only for obd2 vehicles after 2006, not all vehicles, 3. If it cannot be charged, it may be a problem with the charging cable, you can reach us to resend a charging cable, or it may be a product problem, we can resend it soon. If the product loads slowly, it may be a network problem, try switching to a better network. If you encounter any problems, please rea-ch us, we will help you solve until you are satisfied, thank you.
  • [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
  • [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
  • [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
  • [Extensive Vehicle Coverage + 10 Languages]--The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes for Suzuki, for Honda, for Mitsubishi, for Nissan, for Toyota,for Mazda, for Hyundai,for Kia, for Subaru,for Infiniti, for Lexus, for Acura, for Isuzu, for Ford, for GM, for Chrysler, for Benz, for BMW, for VW, for Opel, for Volvo, for Fiat,for Land Rover, for Seat, for Skoda, for Audi,for Porsche, for Saab, for Jaguar and many others. Support 10 different languages.Note: Please rea-ch us your VIN to Check Compatibility before purchase.

Last update on 2024-05-11 / Affiliate links / Images from Amazon Product Advertising API

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