Loss of Drive from Fractured Pressure Switch – Allison Transmission H 40 EP & H 50 EP

July 17, 2020 NHTSA CAMPAIGN NUMBER: 20E049000

Loss of Drive from Fractured Pressure Switch

A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.

 

NHTSA Campaign Number: 20E049

Manufacturer Allison Transmission, Inc.

Components POWER TRAIN

Potential Number of Units Affected 262

 

Summary

Allison Transmission, Inc. (ATI) is recalling certain Drive Units: H 50 EP (part numbers 29540673 and 29540900), H 40 EP (part numbers 29540697 and 29549708), H 50 EP Cert (part numbers 29556925 and 29556926), and H 40 EP Cert Drive (part numbers 29557038 and 29557036). The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

 

Remedy

ATI will notify the manufacturers that purchased the affected equipment, and ATI dealers will replace the C1 and C2 pressure switches in the affected drive units free of charge. The recall began August 10, 2020. Owners may contact ATI customer service at 1-317-242-5000.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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2018FA07,
Rev. C
July 17, 2020

Revisions to this document are noted by a stripe in the left-hand margin

 

SUBJECT: H 40/50 EP^TM Drive Unit C1/C2 Pressure Switch

MODELS AFFECTED: H 40/50 EP^TM Drive Unit

 

Introduction:

Allison Transmission, Inc. (ATI) has identified an issue with the pressure switch (P/N 29506484) used in a specific population of H 40/50 EP^TM Drive Units. The Drive Units, within the serial number range specified below, were built with pressure switches that can fail in an either open or closed state. The failure can cause diagnostic trouble codes (DTCs) to set which may disable the corresponding clutch, locking the Drive Unit into the unaffected range with reduced performance, or disable propulsion. Additionally, a subset population of Drive Units within the same serial number range may have debris in valve bodies or internal passages that could prevent proper valve operation. The purpose of this Field Action is to proactively replace the two (2) pressure switches used in each of the affected Drive Units, and inspect and remove debris in the subset population according to the procedure included in this Field Action.

Prior to working on vehicles, please read SIL 21-TR-18, Defective Normally Open Pressure Switch P/N 29506484, for parts information. All replacement pressure switches installed in the affected Drive Unit serial number ranges must be stamped with a date code of 1918 or later.

 

Serial Number Range:

The serial number range included in this Field Action is 7110008473 through 7110009446. All serial numbers in this range will require the two (2) pressure switches to be replaced.

The serial numbers of the subset population requiring the additional debris inspection and removal are 7110009294 through 7110009445.

 

Repair Process Overview:

All buses equipped with a Drive Unit serial number 7110008473 through 7110009446 will need to have the oil drained into a clean container for reuse. The oil pan will be removed and the two (2) pressure switches replaced. Refer to Allison Electric Drives Service Manual SM3602 Section 5-12 for pan removal and Section 6-15, C1/C2 Relay Valve Body, for switch replacement.

For buses equipped with a Drive Unit serial number 7110009293 through 7110009445, valve bodies will need removed, inspected for debris, and compressed air blown through the C1 and C2 pressure taps in the rear cover to remove any potential debris, followed by pressure switch replacement. Instructions for Drive Unit serial numbers

7110009293 through 7110009445 are provided at the end of this document. Refer to Allison Electric Drives Service Manual SM3602 Sections 5-13 through 5-17 for disassembly and Sections 6-13 through 6-15 for installation.

 

Table 1. ATI Required Service Parts

Part Description	Part Number	Quantity Per Bus
Pressure Switch, N/O	29506484	2
O-Ring, Switch	29501439	2
Gasket, Oil Pan	29538847	1
O-Ring, Drain Plug	23019664	1
O-Ring, Filter	23018950	1

 

Claim Submittal Information:

For all proactive repairs, refer to Table 2 and Table 3 below for claim submittal information.

For all claims made against repairs that are not proactive; where a pressure switch is already failed before it could be pro-actively replaced, refer to Table 4 and Table 5 below for claim submittal information.

NOTE: Drive unit serials 7110008473 through and including 7110008854 may already have a claim for non-proactive pressure switch replacement. Please ensure that any serial in this range with a non-proactive claim has had both C1 and C2 pressure switches replaced with new pressure switches.

 

Table 2. Proactive Repair Claim Information

Claim Type	04
Special Activity Indicator	2018FA07
Primary Failed Part	29506484
Complaint Code	AT02
Failure Code	CC03

 

Table 3. Proactive Repair Labor Codes

Labor Code	Labor Hours	Labor Operation
00094100	1.2	R&R Oil Pan and Fluid
00096100	0.2	Switch Replacement
00094700	2.8	Debris Inspection
00096400	0.5	Final Test Drive

 

Refer to Table 4 and Table 5 below for non-proacitve repair claims.

 

Table 4. Non-Proactive Repair Claim Information

Claim Type	01
Special Activity Indicator	2018FA07
Primary Failed Part	29506484
Complaint Code	EL02
Failure Code	AC00

 

Table 5. Non-Proactive Repair Labor Codes

Labor Code	Labor Hours	Labor Operation
00094100	1.2	R&R Oil Pan and Fluid
00096100	0.2	Switch Replacement
00094700	2.8	Debris Inspection
00096400	0.5	Final Test Drive
00096901	0.5	Troubleshooting and Diagnostics

 

Any additional parts, labor, net items, or travel costs deemed necessary to complete this Field Action must be described in detail in the claim narrative. Unexplained costs will be deducted from the claim.

Authorized Allison service outlets must follow the published Allison Transmission current labor time guide for work performed when adding any additional charges.

 

Procedure for Inspection and Removal of Debris:

1. With the Drive Unit installed, drain the fluid into a clean container for reuse, and drop the oil pan from the Drive Unit.

 

Figure 1.

 

2. suction filter and unplug all connectors on the internal harness.

 

Figure 2.

 

3. oil level sensor, C1/C2 valve body, shift relay valve body, control main valve body, and separator plate.

 

Figure 3.

 

4. C1 and C2 plugs (shown below) on the backside of the rear cover.

 

Figure 4.

 

5. Starting with the C2 pressure circuit, plug the 4mm orifice on the stator housing, as shown below. Pressurize the C2 pressure tap on the rear cover with air to blow out any debris. Check the previously plugged 4mm passage for loose debris and remove if any is found.

 

Figure 5.

 

6. To inspect the C1 pressure circuit, plug the 4mm orifice on the opposite side the stator housing, as shown below. Pressurize the C1 pressure tap on the rear cover with air to blow out any debris. Check the previously plugged 4mm passage for loose debris and remove if any is found.

 

Figure 6.

 

7. Inspect the removed valve bodies and the separator plate for any machine chips or debris. Verify proper valve movement. If any debris is found, additional valve body teardown should be performed. Replace any components that may have damage.
8. Reassemble the valve bodies and install two (2) new pressure switches (P/N 29506484) and O-rings (P/N 29501439). New switches must be stamped with date code 1918 or later on the metal retainer ring.

 

Figure 7. Date Code Format

 

9. Reassemble remaining parts, refill the Drive Unit, and test drive to verify proper operation.

 

Allison Transmission • One Allison Way, Indianapolis, Indiana 46222-3271 • (317) 242-5000 •
allisontransmission.com

 

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*** IMPORTANT SAFETY RECALL***
NHTSA Recall No. 20E049

 

This notice applies to your [ENTER NAME] set:

Drive Unit Serial Number	Bus Manufacturer	Bus Vehicle Identification Number (VIN)
XXXXXXXXX	XXXXXXXX	XXXXXXXXXXXXXX

 

August XX, 2020

Customer
XXXX CENTRAL AVE
ALBANY NY 12205-2457

 

Dear Allison Transmission Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Allison Transmission Inc. (ATI) has decided that a defect which relates to motor vehicle safety exists in certain H 40/50 EP Drive Units^TM manufactured between January 4, 2016 and December 22, 2016. Our records indicate that your Allison drive unit(s) listed above is (are) affected. This recall expands the scope of a previously announced campaign, NHTSA Recall No. 18E085, to address the same concern. The drive units listed above are in addition to units shipped to you that may have been covered by Recall No. 18E085.

 

WHY IS A RECALL BEING CONDUCTED?

Due to an out-of-specification material condition at the pressure switch supplier, the plastic molding used in the switch assembly may fracture. This condition may result in a failure of the pressure switch in either an open or closed state, triggering a diagnostic trouble code. In some circumstances, switch failures in the closed position can potentially disable propulsion at any time during a drive cycle without the ability to regain propulsion, presenting an increased risk of a vehicle crash and/or risk related to offloading passengers in the roadway.

 

WHAT ARE WE DOING ABOUT THE PROBLEM?

ATI’s authorized service network will be utilized to replace the C1 and C2 pressure switches used in each affected drive unit at no charge (parts and labor). ATI expects the repair time to range from 1.2 to 4.0 hours, excluding vehicle and shop logistics.

 

WHAT SHOULD YOU DO?

Contact the nearest authorized Allison service outlet to arrange to have this campaign performed on your drive unit. The service outlet will work with you to schedule the best date to complete this repair.

Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied.

 

QUESTIONS OR CONCERNS?

If you have questions or concerns about this recall, please contact your local Allison Authorized facility. You may also contact Allison’s TAC at (800) 252-5ATD (5283).

If you have a complaint relative to this recall, you may report it to the following:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

 

You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

 

If you are no longer the owner of the vehicle(s) listed above, please forward this notice to the new owner or provide the new owner’s contact information to Allison’s TAC at the number above so that we can notify the new owner of this recall.

 

Allison is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.

 

Sincerely,

 

Campaign Administrator
Allison Transmission Inc.

 

Allison Transmission Inc. | One Allison Way | Indianapolis, IN 46222-3271

 

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*** IMPORTANT SAFETY RECALL ***
NHTSA Recall No. (20E049)

 

July 31, 2020

 

Dear

We are writing to advise you that Allison Transmission Inc. (ATI) has initiated a new voluntary safety recall to expand the scope of a previously announced campaign, NHTSA Recall No. 18E085, to address an issue with the pressure switch (P/N 29506484) used in a specific population of H 40/50 EP Drive Units. The affected Drive Units that are being added to this campaign are within the serial number range 7110008473 through 7110008854.

 

Due to an out-of-specification material condition at the pressure switch supplier, the plastic molding used in the switch assembly may fracture. This condition may result in a failure of the pressure switch in either an open or closed state, triggering a diagnostic trouble code. In some circumstances, switch failures in the closed position can potentially disable propulsion at any time during a drive cycle without the ability to regain propulsion, presenting an increased risk of a vehicle accident and/or risk related to offloading passengers in the roadway.

 

Please refer to Field Action 2018FA07, Rev C. A 573 Defect Information Report was submitted to NHTSA on July 17, 2020. (Copy attached.)

 

Attached is a list of serial numbers shipped to Nova Bus within the affected range. (These are in addition to the units covered by Recall No. 18E085.) ATI’s authorized service network will be utilized to replace the C1 and C2 pressure switches used in each affected drive unit at no charge to the customer or to Nova Bus. ATI expects the repair time to range from 1.2 to 4.0 hours, excluding vehicle and shop logistics.

 

For drive units installed in vehicles that have left your control, we encourage you to make a safety defect determination in accordance with 49 U.S.C. 30118 et seq. and, as appropriate, to submit a Defect Notification to NHTSA in accordance with 49 CFR Part 573. At your option, ATI will conduct the recall, including notifying owners pursuant to 49 CFR Part 577 and performing the remedy.

 

If Nova Bus desires to conduct the owner notification, please advise your ATI OEM Account Manager. ATI would like to review the letter prior to customer distribution. Attached is a copy of ATI’s owner notification letter, which has been submitted to NHTSA. If Nova Bus would like

 

ATI to handle owner notification, we request the following information be provided no later than August 4, 2020:

• Customer Name
• Mailing Address
• Vehicle Identification Number
• Contact Information
  • First Name
  • Last Name
  • Position
  • Email
  • Phone

 

Please note that Federal law prohibits delivery of these drive units, or vehicles equipped with these drive units, under a sale or lease until this condition has been remedied.

 

Questions regarding this campaign may be directed to:

Larry Hansen
Director, Field Performance Evaluations
Larry.hansen@allisontransmission.com
(317) 242-3712

 

Please confirm receipt of this communication.

 

Sincerely,

 

Cameron White
Allison Transmission, Inc.
OEM Account Manager
Office: (317) 242-5592
Mobile: (317) 670-9635
cameron.white@allisontransmission.com

 

Enclosures:

1. ATI Part 573 Defect Notification
2. Owner Notification Letter
3. List of Affected Units

 

Allison Transmission Inc. | One Allison Way | Indianapolis, IN 46222-3271

 

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2 Affected Products

Equipments

BRAND	PART NO.	PRODUCTION DATES
ALLISON	H 40 EP TRANSMISSION
ALLISON	H 50 EP TRANSMISSION

 

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12 Associated Documents

Remedy Instructions and TSB

RCRIT-20E049-2637.pdf 1144.884KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20E049-9527.pdf 341.637KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20E049-6499.pdf 196.322KB

 

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Recall Quarterly Report #4, 2021-2

RCLQRT-20E049-2430.PDF 211.419KB

 

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Recall Quarterly Report #3, 2021-1

RCLQRT-20E049-8144.PDF 211.321KB

 

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Recall 573 Report- Amendment 1

RCLRPT-20E049-6746.PDF 218.294KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20E049-9932.PDF 211.239KB

 

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Defect Notice 573 Report

RCLRPT-20E049-5086.PDF 218.347KB

 

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Recall Acknowledgement

RCAK-20E049-2089.pdf 244.847KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20E049-5411.PDF 211.135KB

 

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Recall Quarterly Report #5, 2021-3

RCLQRT-20E049-5512.PDF 211.53KB

 

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Recall Quarterly Report #6, 2021-4

RCLQRT-20E049-4926.PDF 211.619KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20E049&docType=RCL

 

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