Home
RC000191 - Front Brake Hoses May Contact Fender Liners - 2020 Thor Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, & Synergy Motorhomes
Recalls

RC000191 - Front Brake Hoses May Contact Fender Liners - 2020 Thor Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, & Synergy Motorhomes

June 6, 2020 No Comments

May 28, 2020 NHTSA CAMPAIGN NUMBER: 20V312000

Front Brake Hoses May Contact Fender Liners

If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V312

Manufacturer Thor Motor Coach

Components SERVICE BRAKES, HYDRAULIC, STRUCTURE

Potential Number of Units Affected 566

 

Summary

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

 

Remedy

TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

RECREATIONAL VEHICLE
SAFETY RECALL NOTICESafety Recall: 20V-312
Safety Advisory: RC000191
June 2020

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle:  «VIN»

«Owner_name»
«Street»
«City», «State»  «Zip»

 

Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a safety defect exists in certain TMC motorhomes based upon notification by Mercedes-Benz USA, LLC that a defect which relates to motor vehicle safety exists in certain MB chassis that were used to manufacture your TMC motorhome. MB was issued recall 20V-181 by the National Highway and Safety Administration (NHTSA) to remedy this defect. MB’s recall number is 2020040023. To assist MB and NHTSA in identifying the final vehicles manufactured, TMC is also conducting a safety recall.  We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Reason for this recallIt has been decided that on certain TMC motorhomes subject to this recall campaign, the rear part of the fender liner on the front axle could contact and chafe the brake hose. If the distance between the fender liner and the brake hose is not sufficient, the front wheel suspension could contact and chafe the brake hose, which could lead to the loss of brake fluid. Over time, if the operator ignores the brake fluid warning indicator and continues to operate the vehicle until the brake fluid empties, this may increase the stopping distance and increase the risk of a crash.
What we will doTMC has included in this mailing the recall notification letter from MB. MB will be handling the repair of your vehicle at an authorized dealer. The dealer will check the condition and clearance of the brake hoses and, if necessary, to replace them. Additionally, the corresponding fender liner will be modified accordingly on the respective side. This service will be provided free of charge. Minimum repair time can be up to approximately 4 hours.
What we need you to do Please review the included MB recall notification letter for further instructions.  If you have questions about this Recall, please contact MB directly at 1-800(FOR)-MERCEDES. For other concerns, you may contact the TMC Warranty/Service Department at (877) 855-2867 or [email protected].

If after contacting MB or TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Thank you for your attention and cooperation in this matter.

 

Sincerely,

Thor Motor Coach

 

Hanah Klodzinski
Recall Compliance Coordinator
cc:  National Highway Traffic Safety Administration (NHTSA)

 

IMPORTANT SAFETY RECALL
TMC# RC000191
VIN:

 

«Dealer_name»
«Street»
«City», «State»  «Zip»

 

Dear Dealer:

 

This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety.  

 

Thor Motor Coach (TMC) has decided that a safety defect exists in certain TMC motorhomes based upon notification by Mercedes-Benz USA, LLC that a defect which relates to motor vehicle safety exists in certain MB chassis that were used to manufacture your TMC motorhome. MB’s recall number is 2020040023. To assist MB in identifying the final vehicles manufactured, TMC is also conducting a safety recall.  We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

 

It has been decided that on certain TMC motorhomes subject to this recall campaign, the rear part of the fender liner on the front axle could contact and chafe the brake hose. If the distance between the fender liner and the brake hose is not sufficient, the front wheel suspension could contact and chafe the brake hose, which could lead to the loss of brake fluid. Over time, if the operator ignores the brake fluid warning indicator and continues to operate the vehicle until the brake fluid empties, this may increase the stopping distance and increase the risk of a crash.

 

TMC has included in this mailing the recall notification letter from MB. MB will be handling the repair of your vehicle at an authorized dealer. The dealer will check the condition and clearance of the brake hoses and, if necessary, to replace them. Additionally, the corresponding fender liner will be modified accordingly on the respective side. This service will be provided free of charge. Minimum repair time can be up to approximately 4 hours.

 

If the referenced unit on this letter has been retail sold, you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed.  Please immediately register any retail sold units on this list.  As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale.  Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.    

 

If you have questions about this Recall, please contact MB directly at 1-800(FOR)-MERCEDES. For other concerns, you may contact the TMC Warranty/Service Department at (877) 855-2867 or [email protected].

 

We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.

 

Sincerely,

 

Hanah Klodzinski
Recall Compliance Coordinator

Re: NHTSA Recall No. 20V-312
TC Recall No. 2020-235

 

IMPORTANT SAFETY RECALL
TMC# RC000191
VIN:

 

«Dealer_name»
«Street»
«City», «State»  «Zip»

 

Dear Dealer:

 

This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety.  

 

Thor Motor Coach (TMC) has decided that a safety defect exists in certain TMC motorhomes based upon notification by Mercedes-Benz USA, LLC that a defect which relates to motor vehicle safety exists in certain MB chassis that were used to manufacture your TMC motorhome. MB’s recall number is 2020040023. To assist MB in identifying the final vehicles manufactured, TMC is also conducting a safety recall.  We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

 

It has been decided that on certain TMC motorhomes subject to this recall campaign, the rear part of the fender liner on the front axle could contact and chafe the brake hose. If the distance between the fender liner and the brake hose is not sufficient, the front wheel suspension could contact and chafe the brake hose, which could lead to the loss of brake fluid. Over time, if the operator ignores the brake fluid warning indicator and continues to operate the vehicle until the brake fluid empties, this may increase the stopping distance and increase the risk of a crash.

 

Mercedes-Benz will be handling the repair of your vehicle at an authorized dealer. The dealer will check the condition and clearance of the brake hoses and, if necessary, to replace them. Additionally, the corresponding fender liner will be modified accordingly on the respective side. This service will be provided free of charge. Minimum repair time can be up to approximately 4 hours.

 

If the referenced unit on this letter has been retail sold, you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed.  Please immediately register any retail sold units on this list.  As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale.  Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.    

 

For additional information and to schedule an appointment, please contact your preffered authorized MB dealer at your earliest convenience. To locate authorized dealers, visit www.mbvans.com/sprinter/shopping-tools/find-a-dealer. Please mention you are scheduling an appointment to check the brake line hoses under Recall Campaign #2020040023. If you have questions about this Recall, please contact MB directly at 1-800(FOR)-MERCEDES. For other concerns, you may contact the TMC Warranty/Service Department at (877) 855-2867 or [email protected].

 

We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.

 

Sincerely,

 

Hanah Klodzinski
Recall Compliance Coordinator

Re: NHTSA Recall No. 20V-312
TC Recall No. 2020-235

 

IMPORTANT SAFETY RECALL #2020040023
This notice applies to your vehicle, VIN:
Front Axle Brake Hose
NHTSA Recall #20V181

  • A remedy is available for your vehicle.
  • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
  • This repair will be provided free of charge.

2020040023

Dear Mercedes-Benz Sprinter Owner or Lessee,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 Sprinter vehicles.  Our records indicate that your vehicle is included in the affected population of vehicles.

What is the CONCERN?MBAG determined that on certain Mercedes-Benz Sprinter vehicles, the rear part of the fender liner on the front axle could contact and chafe the brake hose. If the distance between the fender liner and the brake hose is not sufficient, the front wheel suspension could contact and chafe the brake hose, which could lead to the loss of brake fluid. Over time, if the operator ignores the brake fluid warning indicator and continues to operate the vehicle until the brake fluid empties, this may increase the stopping distance and increase the risk of a crash.
What will your DEALER DO?An authorized Mercedes-Benz Sprinter dealer will check the condition and clearance of the brake hoses and, if necessary, to replace them. Additionally, the corresponding fender liner will be modified accordingly on the respective side. This service will be provided free of charge.  We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to approximately 4 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz Sprinter dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time.
What should YOU DO?For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see

www.mbvans.com/sprinter/shopping-tools/find-a-dealer. Please mention you are scheduling an appointment to check the brake hoses under Recall Campaign # 2020040023.

You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.

Information for OwnersIn the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.

If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

 

To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.

A VIN-based recall lookup tool on our MBVans.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbvans.com/sprinter/owners-resources/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).

If an authorized Mercedes-Benz Sprinter dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience this situation may cause you.

Sincerely,

Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA  30328
Phone (770) 705-0600

IMPORTANT VIN:

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. 

 

12 Affected Products

Vehicles

MAKEMODELYEAR
THOR MOTOR COACHCHATEAU CITATION2020
THOR MOTOR COACHCOMPASS2020
THOR MOTOR COACHDAYBREAK2020
THOR MOTOR COACHDELANO2020
THOR MOTOR COACHGEMINI2020
THOR MOTOR COACHTIBURON2020
THORCHATEAU2020
THORFOUR WINDS2020
THORFREEDOM ELITE2020
THORQUANTUM2020
THORSIESTA2020
THORSYNERGY2020

6 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-20V312-8604.pdf 420.326KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [410.47 KB]

Recall Acknowledgement

RCAK-20V312-8055.pdf 245.106KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.36 KB]

Defect Notice 573 Report

RCLRPT-20V312-2751.PDF 225.102KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [219.83 KB]

Manufacturer Notices(to Dealers,etc)

RCMN-20V312-0029.pdf 422.258KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [412.36 KB]

ISSUED Owner Notification Letter(Part 577)

RCONL-20V312-6240.pdf 147.181KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [143.73 KB]

Miscellaneous Document - MB 2020040023 (20v-181).

RMISC-20V312-1517.pdf 164.157KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [160.31 KB]

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V312&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

 

Bestseller No. 1
A-Partrix 2X Brake Hydraulic Hose Rear For Mercedes-Benz Sprinter 3500
A-Partrix 2X Brake Hydraulic Hose Rear For Mercedes-Benz Sprinter 3500
  • For transfer the brake fluid from the master cylinder to the slave cylinder for braking
  • Provide an excellent hydraulic seal
  • Our product is extensively tested to ensure you are receiving a high-quality and reliable product
  • We offer a 372 days return policy starting the day buyer receives the item(s). Item(s) being returned must be in brand new condition as its originally came with the original box(s), hardware, manuals, accessories, etc. A-partrix is not responsible for any return shipping expenses including duty and/or custom fees.
  • Brake parts are shipped within 24-72 hrs when payment is received before 6 pm PST Monday- Friday (excludes Holidays). We do not process orders or ship on the weekends. Payments received after 5 pm PST, on the weekends or holidays will be processed on the following business day and will be shipped within 24-214 hours.
$41.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 2
SWAG Front Axle Brake Hose compatible with Mercedes Sprinter W906 W203 906 Bus 2044280435
SWAG Front Axle Brake Hose compatible with Mercedes Sprinter W906 W203 906 Bus 2044280435
  • A brand-new SWAG part
  • 10911736
$15.53
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 3
BOSCH Brake Hose compatible with Mercedes Sprinter W903 906 903 VW Crafter 30-50 1995-
BOSCH Brake Hose compatible with Mercedes Sprinter W903 906 903 VW Crafter 30-50 1995-
  • A brand-new Bosch OEM part
  • 1987476294
$18.31
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 4
BOSCH Brake Hose compatible with Mercedes Sprinter W903 903 VW Lt 28-35 II 28-46 1995-
BOSCH Brake Hose compatible with Mercedes Sprinter W903 903 VW Lt 28-35 II 28-46 1995-
  • A brand-new Bosch OEM part
  • 1987476295
$14.65
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
TRISCAN Brake Hose compatible with Mercedes VW Sprinter Crafter 30-35 30-50 903 2E0611807B
TRISCAN Brake Hose compatible with Mercedes VW Sprinter Crafter 30-35 30-50 903 2E0611807B
  • A brand-new Triscan part
  • 815010219
$37.54
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
TRISCAN Brake Hose compatible with Mercedes VW Sprinter Lt 28-35 II 28-46 Mk Box 2D0611701
TRISCAN Brake Hose compatible with Mercedes VW Sprinter Lt 28-35 II 28-46 Mk Box 2D0611701
  • A brand-new Triscan part
  • 815010016
$23.66
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 7
Brake Hose Kit For Mercedes W906 Sprinter 2500
Brake Hose Kit For Mercedes W906 Sprinter 2500
$73.95
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
EWK Clic-R Hose Clamp Pliers Remove Install Clips for Mercedes Benz BMW Audi VW
EWK Clic-R Hose Clamp Pliers Remove Install Clips for Mercedes Benz BMW Audi VW
  • 1. Designed for quick and easy removes and installs clic and clic R hose clips. Special jaw allows the change from fit to remove simply by turning the pliers over.
  • 2. Open max. dia. 0.14 inch. For type clic and clic-R
  • 3. Application : VW , AUDI , BMW , MERCEDES BENZ (Fuel /EVAP hose)
  • 4. Material : Chrome-Vanadium, PVC
  • 5. ISO and TUV qualified manufacturing process. We provide well made tools with 1 year warranty, quality and safety guaranteed. Please refer to the owner's manual before using.
$10.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 9
iCarsoft Professional Multi-System Auto Diagnostic Tool MB V2.0 Compatible for Mercedes-Benz/Sprinter/Smart, ABS SRS Oil BLD INJ
iCarsoft Professional Multi-System Auto Diagnostic Tool MB V2.0 Compatible for Mercedes-Benz/Sprinter/Smart, ABS SRS Oil BLD INJ
  • iCarsoft MB V2.0 scanners mainly works on OBD II Mercedes. MB V2.0 can work on engine system for chassis 202, 210, 140, 208, 170, 129; and you need to purchase iCarsoft 38 pin black adapter for conversion. MB V2.0 can work on multi-system for chassis 202, 210, 140, 208, 170, 129; and you need to purchase iCarsoft 38 pin red adapter for conversion.
  • iCarsoft MB V2.0 can do it all-reads and clears trouble codes on all the systems such as engine, transmission, ABS and airbag etc. Support OBD II/EOBD ten modes of operation full ecu diagnosis The print data function allows you printing out diagnostic data recorded by the scan tool or customized test reports
  • Oil light/service reset,Electronic Parking Brake (EPB) system maintenance,Steering Angle Sensor (SAS) Calibration,Diesel Particulate Filter (DPF) Regeneration Control System, Electronic Throttle Control system (ETC) reset
  • NEW FUNCTIONS: ABS Bleeding and Injector coding (some vehicle models do not enjoy the two functions) ABS Bleeding, release the air to restore ABS Brake sensitivity, or relearn while ABS replaced. Injector coding, relearn the injector control parameter while the injector renewed or replaced
$145.90
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 10
BlueDriver Bluetooth Pro OBDII Scan Tool for iPhone & Android
BlueDriver Bluetooth Pro OBDII Scan Tool for iPhone & Android
  • Read and clear your Check Engine Light and all other vehicle systems. Get your unlimited free vehicle specific Repair Reports, generated from our database of millions of fixes verified by Professional Automotive Technicians
  • As easy to use as a code reader with all the capabilities of an expensive handheld scan tool, plus the benefits of your smartphone or tablet (free app updates, portability, saving data, interactive graphing of live data)
  • Officially licensed and certified for Apple and Android devices
  • The BlueDriver App and BlueDriver Sensor work exclusively with each other to ensure quality
  • BlueDriver is the Professional OBD2 Diagnostic Scan Tool trusted by mechanics and developed by Professional Engineers in North America
$99.95
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2021-03-01 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2021-03-01 / Affiliate links / Images from Amazon Product Advertising API

Related Articles

About The Author

oemdtc

Tags:

Leave a Reply

CAPTCHA

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.