Suspension Arm Cracks – 2017-2018 MaxxD A3X, A5X, & A6X Trailers

“This site contains affiliate links for which OEMDTC may be compensated”

March 21, 2018 NHTSA CAMPAIGN NUMBER: 18V184000

Suspension Arm Cracks

If the suspension arm cracks, the trailer will not be able to handle the load, making the trailer inoperable. Additionally, the axle may come loose during travel, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V184

Manufacturer MAXEY TRAILERS MFG, INC.

Components SUSPENSION

Potential Number of Units Affected 251

 

Summary

Maxey Trailers Mfg, Inc. (MaxxD) is recalling certain 2017-2018 A3X, A5X, and A6X trailers. The suspension arms on these vehicles may crack if they were installed without additional supporting welds around the suspension arm.

 

Remedy

MaxxD will notify owners, and dealers will inspect the suspension arm and either add additional welds, or replace the suspension arm, free of charge. The recall began on May 4, 2018. Owners may contact MaxxD customer service at 1-903-784-8059.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL NOTICE

 

This notice applies to your vehicle, 5R8A62

Recall No.:18V-184

 

Dear

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Maxey Trailers Mfg, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2017 and 2018 MAXXD A3X, A5X, and A6X model Drop-N-Load trailers.

 

Why is a recall being conducted?

The suspension arms in these models were designed in such a way that they may begin to crack. If the suspension arm begins to crack, the trailer may not be able to handle the load, rendering the trailer inoperable. Additionally, if complete failure of the suspension arm occurs, the axle could come loose while traveling down the road, increasing the risk of a crash.

 

What will we do?

Maxey Trailers or one of its dealers will conduct a visual inspection of the trailer at one of their locations (alternatively, you may send pictures of the relevant section(s) of the trailer directly to Maxey Trailers for visual inspection) to determine the appropriate remedy. Maxey Trailers or one of its dealers will then apply additional welds to the unit or, if necessary, replace the suspension arm. This remedy will be provided free of charge. The estimated time to remedy the defect is 2 hours if additional welds are to be applied, and 8 hours if replacement of the suspension arm is required.

 

What should you do?

Please contact the Maxey Trailers dealer from which you purchased you trailer (or Maxey Trailers directly or any other Maxey Trailers dealer, if nearer or more convenient to you) as soon as possible to request and schedule a service appointment to have your trailer inspected and remedied. Provide the dealer with you VIN, which is identified near your name at the beginning of this letter. To allow us to inspect and determine the appropriate remedy more quickly, you may take pictures of the suspension arm under and behind the axle mounts and email them to us (please include in the email your name and the VIN of the trailer) at warranty@maxxdtrailers.com.

 

If you are the lessor of this trailer, please forward a copy of this notice to the lessee within ten days as required by federal law.

 

What if you no longer own this trailer?

If you no longer own this trailer and have the address for the current owner, please forward this letter to the new owner (or communicate the name and address of the current owner to us via email, at warranty@maxxdtrailers.com, or via phone at 903-784-8059). You received this notice because government regulations require that notification be sent to the last known owner of record, and our records indicate that you are the current owner.

 

What if you have previously paid for repairs to your vehicle for this particular condition?

If you have already paid to have your trailer repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement, as applicable. To learn more about what you need to do to obtain reimbursement, call 877-416-2993.

 

Who should you contact if you have further questions or concerns?

If you experience any difficulties getting your trailer inspected and remedied promptly and without charge, please contact us directly at: kendallk@maxxdtrailers.com or 903-306-2928. If you are still having difficulty getting your trailer repaired within a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1–888–327–4236 (TTY: 1–800–424–9153), or go to https://www.safercar.gov.

 

We’re sorry for any inconvenience this recall may cause you; your safety is our first concern.

 

Sincerely,

Kendall Kornelsen
– Head of Product Design
– Maxey Trailers Mfg., Inc.


6 Affected Products

Vehicles

MAKE MODEL YEAR
MAXXD A3X 2017-2018
MAXXD A5X 2017-2018
MAXXD A6X 2017-2018

 


6 Associated Documents

Recall Acknowledgement

RCAK-18V184-7896.pdf 246.004KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [240.24 KB]

 


Defect Notice 573 Report

RCLRPT-18V184-1978.pdf 217.545KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.45 KB]

 


Recall Quarterly Report #1, 2018-2

RCLQRT-18V184-9021.PDF 214.5KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.47 KB]

 


Owner Notification Letter(Part 577)

RCONL-18V184-9187.pdf 214.963KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.92 KB]

 


Recall Quarterly Report #4, 2019-1

RCLQRT-18V184-3691.PDF 211.413KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.46 KB]

 


Recall Quarterly Report #3, 2018-4

RCLQRT-18V184-4627.PDF 211.309KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.36 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V184&docType=RCL


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
The Trailer Parts Outlet - 2k TK Trailer Axle - 2000 lb Idler, 61/46 Hubface/Spring Center - (4'0) Frame Width / 4x4 Bolt Pattern
  • EZ Lube Design Removable rubber plug on the hub cap with easy access to a grease-able zerk fitting Grease your axle without pulling off your whole entire hub
  • Internal Wiring System To ensure seamless design Protect brake wires from wear and tear
  • High Strength Straight Steel Axle Tube Construction to ensure Even Tire Wear A better highway experience
  • Underslung - Axle is welded with spring seats on the bottom Allows for lower ride height For optimal usage, use with double eye springs
Bestseller No. 2
The Trailer Parts Outlet - 3.5k TK Trailer Axle - 3500 lb Idler 5 Lug - Dexter Compatible, 61/46 Hubface/Spring Center - (4'0) Frame Width / 5x4.5 Bolt Pattern
  • Specs: 3,500 lbs Idler Trailer Axle (Capacity 3.5K), 5 Lug, Tube: 2 3/8"
  • High Strength Straight Steel Axle Tube
  • Axle comes fully assembled, so all you'll have to do is attach the springs, the U-bolt kits, and the tire and wheel assemblies.
  • Underslung - Spring seats are welded to the bottom of the axle, which allows for a lower ride height.
  • Trailer Axle Design for use on Light Duty Trailers
Bestseller No. 3
Ultra-Tow 2000-lb Capacity Spring Trailer Axle w/Adjustable Spring Mounts
  • Adjustable spring mounts offer a variety of mounting positions
  • Fast Lube spindles allow you to re-grease the bearings without removing the hubs
  • Stainless steel wear sleeves prevent rust from wearing on the rubber oil seal
  • 1.5in. square tube steel axle is hot dip galvanized with adjustable spring centers
  • Can be under or over slung
Bestseller No. 4
Lippert LCI 2000# Straight Idler Trailer Axle 5 on 4.5 Inch Bolt Pattern, Ready to Mount, Underslung, Easy Lube Spindle (60 Hubface 46 Spring Center, 5 on 4.5" Bolt Pattern)
  • Heavy-Duty Construction: Crafted from robust materials and engineered to meet strict quality standards, the Lippert 2000# Idler Axle is built to withstand the rigors of long-haul towing.
  • 2000-Pound Capacity: With a 2000-pound weight rating, this axle provides ample support for a wide range of trailer types, making it suitable for both commercial and recreational use.
  • Smooth and Stable Ride: Equipped with precision-made components, the idler axle ensures a smooth and stable ride, reducing vibration and ensuring your cargo remains secure during transport.
  • Easy Installation: Designed for hassle-free installation, this axle comes with all the necessary hardware and clear instructions, making it accessible for both DIY enthusiasts and professional mechanics.
  • Lippert Quality Assurance: As a trusted name in the industry, Lippert stands behind the quality of its products. The Lippert 2000# Idler Axle is backed by their reputation for excellence and a commitment to customer satisfaction.
Bestseller No. 5
The Trailer Parts Outlet 3500 lb Light Duty Single Trailer Axle Kit with Suspension - Leaf Springs, Hanger & U-Bolt kit (89" Hubface - 74" Spring Center (6'4 Frame), 5x4.5 Bolt Pattern)
  • All-in-One Bundle: This 3.5K LD Single Axle trailer kit includes everything you need for a quick and easy installation, such as a 3.5k Idler Axle, double eye hanger kit, 4-Leaf Double Eye Springs, and 2 1.75k U-Bolt Kits
  • High Strength Construction - The high strength steel axle tube construction ensures a durable and long-lasting performance for small utility trailers, cargo trailers, ATV trailers, and more
  • High-Quality Parts - Made with OEM grade trailer axles and suspension, this kit is packed with high-temp axle grease for reliable performance
  • Low Ride Height - With an underslung design, the axle is welded with spring seats on the bottom, allowing for a lower ride height and improved stability
  • EZ Lube Design - Removable rubber plug allows for easy access to a grease-able zerk fitting, allowing you to grease your axle without having to remove the entire hub
Bestseller No. 6
LCI Lippert 3,500LB Straight Idler Trailer Axle 72HF 58SC
  • 72" from Hubface to Hubface and 58" Spring Center to Spring Center.
  • Springs are 25 1/4" long and 1 3/4" wide
  • 4 Leaf Springs
  • 2-3/8" Main Tube
  • 5 Lug with a 4 1/2" bolt pattern. 1/2 lug studs.
SaleBestseller No. 7
VIRTIONZ Trailer Axle Kits with 4 on 4" Bolt Idler Hub & 1" Round BT8 Spindle -2pack
  • Trailer Axle Kits with 4 on 4" Bolt Idler Hub & 1"
  • 1,250 lb Hub Capacity, Used On 2,000 lb Axle Shaft 1 Diameter: 1 1/4" Shaft 2 Diameter: 1" Shaft Length: 8 3/4" (4" Long Stub) Hub A Diameter.: 2 1/2" Hub B Diameter: 5 1/2" Bolt Pattern: 4"
  • 2) Idler Hub with Lug Nuts, (2) 1" BT8 Round Spindle with Castle Nut, Pin & Washer, (4) Inner/Outer Bearings, (2) Double-lip Grease Seal (1 1/4" I.D. / 2" O.D.), (2) 2" Grease/Dust Cap
  • Assembly with 4 on 4" bolt idler hub & 1" round BT8 spindle. Rated to 1,250 lbs. each or 2,000 lbs. for the pair
Bestseller No. 8
Ultra-Tow 2000-Lb. Capacity Spring Trailer Axle with Adjustable Spring Mounts - 71in. Hubface, 55in.-61in. Spring Center, 76in.L, Straight
  • Adjustable spring mounts offer a variety of mounting positions
  • Fast Lube spindles allow you to re-grease the bearings without removing the hubs
  • Stainless steel wear sleeves prevent rust from wearing on the rubber oil seal
  • 1.5in. square tube steel axle is hot dip galvanized with adjustable spring centers
  • Can be under or over slung
Bestseller No. 9
Ultra-Tow 2000-Lb. Capacity Complete Axle Kit - 60in. Hubface, 48in. Spring Center, 5-Stud Pattern, 4.5in. Hubs
  • Durable welded spring seats with double-eye springs for smooth-riding performance
  • Axle tube has hard shell powder-coat finish
  • Axle tube has hard shell powder-coat finish
  • Axle tube has hard shell powder-coat finish
  • Straight axle
Bestseller No. 10
The Trailer Parts Outlet - 3.5k TK Trailer Axle - 3500 lb Idler 5 Lug - Dexter Compatible, 89/74 Hubface/Spring Center - (6'4) Frame Width / 5x5 Bolt Pattern
  • Specs: 3,500 lbs Idler Trailer Axle (Capacity 3.5K), 5 Lug, Tube: 2 3/8"
  • High Strength Straight Steel Axle Tube
  • Axle comes fully assembled, so all you'll have to do is attach the springs, the U-bolt kits, and the tire and wheel assemblies.
  • Underslung - Spring seats are welded to the bottom of the axle, which allows for a lower ride height.
  • Trailer Axle Design for use on Light Duty Trailers

Last update on 2024-03-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...