19519 – Incorrect Brake Modulator Valve Installed – 2020 International HV 6X4

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November 21, 2019 NHTSA CAMPAIGN NUMBER: 19V838000

Incorrect Brake Modulator Valve Installed

A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.

 

NHTSA Campaign Number: 19V838

Manufacturer Navistar, Inc.

Components SERVICE BRAKES, AIR

Potential Number of Units Affected 3

 

Summary

Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, “Air Brake Systems.”

 

Remedy

Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar’s number for this recall is 19519.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


SERVICE PROCEDURE

19519

JANUARY 2020

SUBJECT:

SAFETY RECALL

Rear Axle Brake Modulator Valves on certain International® HV™ Series trucks built 02 May 2019 thru 18 July 2019 with 6×4 vehicle configuration, 6 channel ABS, non-air suspension and certain wheelbases.

 

DEFECT DESCRIPTION 

The drive axle brake modulator valves may not meet the requirements for FMVSS 121 S5.3.4 Brake release time. Each service brake system shall meet the requirements of S5.3.4.1 (a) and (b). This condition has no impact on normal brake operation. However, an increase in the time required to exhaust the brake chambers, could in rare conditions cause brake drag, which could cause a brake or tire fire, resulting in possible property damage.

 

MODELS INVOLVED 

This recall involves certain International® HV™ Series trucks built 02 May 2019 thru 18 July 2019 and built with 6×4 vehicle configuration, 6-channel ABS, non-air suspension and certain wheelbases.

 

ELIGIBILITY 

This procedure applies ONLY to vehicles marked in the lnternationalf) Service Portal•M with Safety Recall 19519. Also complete any other open campaigns listed on the Service Portal at this time.

 

PARTS INFORMATION 

Part Number Part Description Quantity
BXK079670X Antitock Modulator 4

 

SERVICE PROCEDURE

GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable State and Federal regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable State and Federal regulations.

 

WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction.

 

WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over.

 

WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance.

 

WARNING! To prevent personal injury and / or death, or damage to property, keep flames, sparks or other heat sources away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel gases which may cause an explosion resulting in personal injury and / or death, or damage to property, avoid contact with any heat sources.

 

  1. Park vehicle on flat surface.

 

  1. Shift transmission to Park or Neutral and set parking brake.

 

  1. Turn vehicle ignition to Key OFF position.

 

  1. Install wheel chocks.

 

NOTE: Two forward air brake modulator valves are located either on frame rail above rear axle, or on crossmember.

 

NOTE: Two rear air brake modulator valves are located on each frame rail above rear axle.

 

  1. Locate four air brake modulator valves (two forward/ two rear).

 

  1. Starting at left-side rear modulator valve (Figure 1, Item 4), remove air lines (Figure 1, Item 1) and electrical connector (Figure 1, Item 2) from valve.

 

NOTE: Save bolts for reuse.

 

  1. Remove bolts (Figure 1, Item 3) holding valve to frame/ crossmember.

 

NOTE: Record locations of air line fittings and their angles.

 

  1. Remove air line fittings (Figure 1, Item 5) from old valve.

 

  1. Apply pipe sealant to air line fittings.

 

  1. Install previously removed air line fittings to new valve in their proper locations and

 

  1. Using previously-removed bolts and torque wrench, install new Tighten bolts to 11 lb-ft (15 N•m).

 

  1. Install air lines and electrical connector to valve.

 

  1. Repeat Steps 6-12 for each remaining valve.

 

  1. Remove wheel chocks.

 

END OF SERVICE PROCEDURE

 

 

LABOR INFORMATION 

Operation Number Description Time
A40-19519-1 Replace Rear Axle Brake Modulator Valves 1.0 hr

 

 

CAMPAIGN IDENTIFICATION LABEL 

Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label.

Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate.

 

ADMINISTRATIVE/ DEALER RESPONSIBILITIES 

WARRANTY CLAIMS 

Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 19515.

Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims.

As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair.

 

UNITED STATES AND POSSESSIONS 

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

CANADA 

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

EXPORT 

Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location.

Export Distributors are to submit warranty claims in the usual manner making reference to this recall number.

Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office.

 

NAVISTAR, INC.

 


JANUARY 2020

IMPORTANT SAFETY RECALL 19519 NHTSA RECALL NO. 19V-838

This notice applies to your vehicle identified on the enclosed card.

 

Dear INTERNATIONAL® Customer,

This notice applies to your vehicle identified on the enclosed card. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Navistar has decided that a noncompliance exists in certain 2020 HV® series trucks built 05/02/2019 thru 07/18/2019 with  6X4  vehicle  configuration, 6  channel  ABS, non-air suspension and certain wheelbases.

 

REASON FOR THIS RECALL

The drive axle brake modulator valves may not meet the requirements for FMVSS 121 S5.3.4 Brake release time. Each service brake system shall meet the requirements of S5.3.4.1 (a) and (b).

 

RISK TO MOTOR VEHICLE SAFETY

This condition has no effect on normal brake operation. However, an increase in the time required to exhaust the brake chambers, could in rare conditions cause brake drag, which could cause a brake or tire fire, resulting in possible property damage.

 

DEFECT REMEDY

The repair will involve replacing four rear axle brake modulator valves with quick release modulator valves. Dealers have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 1hour and 20 minutes to complete.

 

ACTIONS YOU SHOULD TAKE

If you own this vehicle, please schedule an appointment with any INTERNATIONAL® dealer to have your vehicle repaired. You can find your nearest dealer by calling 1-800-448-7825 or by using the dealer locator at https://www.internationaltrucks.com.

If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 11/21/2018 thru 01/20/2019 Present your original repair paperwork and proof of payment to any INTERNATIONAL8 dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall.

 

IF YOU NEED FURTHER ASSISTANCE 

If you believe that Navistar has failed to remedy the noncompliance without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to https://www.safercar.gov.

Navistar requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you.

 

Navistar, Inc.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
INTERNATIONAL HV 2020

 


7 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V838-0453.pdf 38.511KB

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Remedy Instructions and TSB

RCRIT-19V838-6663.pdf 171.643KB

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Recall Quarterly Report #1, 2020-1

RCLQRT-19V838-6976.PDF 211.126KB

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Recall Quarterly Report #2, 2020-2

RCLQRT-19V838-3958.PDF 211.221KB

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Recall 573 Report- Amendment 1

RCLRPT-19V838-2645.PDF 213.897KB

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Recall Acknowledgement

RCAK-19V838-8838.pdf 244.711KB

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Non-Compliance Notice 573 Report

RCLRPT-19V838-1812.PDF 213.837KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V838&docType=RCL

 


 

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