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November 13, 2019 NHTSA CAMPAIGN NUMBER: 19V810000
VCU May Activate Anti-roll Back
Unexpected vehicle movement can increase the risk of a crash.
NHTSA Campaign Number: 19V810
Manufacturer Daimler Trucks North America LLC
Components POWER TRAIN, HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 5
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner Business Class M2 vehicles equipped with a certain PowerDrive EV electric drivetrain. Due to a software error, the VCU may activate the anti-roll back feature during slow moving or stop and go conditions, which can cause unexpected vehicle movement.
Remedy
DTNA will notify owners, and Cummins dealers will update the VCU software, free of charge. The recall began November 25, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-838.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
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Defect Information Report
(Section 573.6)
FL-838
Date of Submission: November 12, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect
Vehicle Information
Model Yr. Start:
Make: Freightliner
Production Dates:
2019
Begin: 08/27 /18
0 Non-Compliance
ModelYr.End: 2019
Model: Business Class M2
End: 10/30/18
Descriptive Information: Freightliner Business Class M2 vehicles equipped with a PowerDrive EV
electric drivetrain with a certain Vehicle Control Unit (VCU) that Cummins Inc. has identified per
equipment recall 19E-070.
Number potentially involved: 5 Estimated percentage of involve with defect: 100%
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Cummins states per NHTSA 19£-070, “The VCU may activate
the anti-roll back feature during slow moving stop-and-go conditions. If this occurs, the vehicle may
experience a brief unexpected motion. 11
Describe the safety risk: Cummins states per NHTSA 19£-070, “If the vehicle experiences brief
unexpected motion, there may be an increased risk of a vehicle crash or injury to passengers or
pedestrians.”
If applicable, identify the manufacture of the defective or noncompliant component.
Cummins Inc.
Box 3005, Mail Code 41303
Columbus IN 47202-3005
Chronology of Defect/ Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.: October 24 2019, DTNA was notified of an equipment recall (19E-070} by its
supplier, Cummins Inc. DTNA opened an investigation to determine the scope of the issue. Cummins has
provided a list of DTNA vehicles that are affected, and DTNA found five vehicles operating in the field
with the suspect VCU. DTNA has not received any reports related to unintended vehicle motion in DTNA
vehicles. November 5, 2019, DTNA decided to conduct a voluntary safety recall of the affected vehicles.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement.: Cummins Inc. is currently working on the VCU software update for the remedy. DTNA
will work with Cummins for the repair procedure in the field. Copies of the reimbursement plan will be
submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail
using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
01/06/2020
01/06/2020
01/06/2020
01/06/2020
Manufacture’s identification code for this recall (if applicable): FL-838
DTNA Representative;
Andy Jones
Manager
Compliance and Regulatory Affairs
************************************************************************************
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December 19, 2019
Michelle Rice
Recall Analyst
Department of Transportation
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE., Washington, DC 20590
Office: 202-366-1060
Subject: Cummins VCUS Electrical Vehicles
NHTSA NS No. – 19V-810
Manufacture number: FL-838
Ms. Michelle,
There will be no publications for safety recall for 19V-810.
Daimler Trucks North America
Andy Jones
Manager
Compliance and Regulatory Affairs
All vehicles within this recall campaign have been repaired by Cummins with the updated software on
November 25, 2019 prior to any publications of a Dealer’s Bulletin or Owner Notification.
Please contact me if you have any questions.
Sincerely yours,
Andy Jones
Manager
Compliance and Regulatory Affairs
Daimler Trucks Nonh America, LLC
4747 N. Channel Avenue
Ponland OR 972 17-7699
Phone: 503-745-8000
**************************************************************************************
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Amended Defect Information Report
(Section 573.6)
FL-838
Date of Submission: December 19, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect
Vehicle Information
Model Yr. Start:
Make: Freightliner
Production Dates:
2019
Begin: 08/27/18
0 Non-Compliance
Model Yr. End: 2019
Model: Business Class M2
End: 10/30/18
Descriptive Information: Freightliner Business Class M2 vehicles equipped with a PowerDrive EV
electric drivetrain with a certain Vehicle Control Unit (VCU} that Cummins Inc. has identified per
equipment reca/119£-070.
Number potentially involved: 5 Estimated percentage of involve with defect: 100%
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Cummins states per NHTSA 19£-070, “The VCU may activate
the anti-roll back feature during slow moving stop-and-go conditions. if this occurs, the vehicle may
experience a brief unexpected motion. ”
Describe the safety risk: Cummins states per NHTSA 19£-070, “If the vehicle experiences brief
unexpected motion, there may be an increased risk of a vehicle crash or injury to passengers or
pedestrians.”
If applicable, identify the manufacture of the defective or noncom pliant component.
Cummins Inc.
Box 3005, Mail Code 41303
Columbus IN 47202-3005
. —~ – –
DAIMLER -~,:-: ·”·:;~;· –·
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– _–: – :
Chronology of Defect/ Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.: October 24 2019, DTNA was notified of an equipment recall (19£-070) by its
supplier, Cummins Inc. DTNA opened an investigation to determine the scope of the issue. Cummins has
provided a list of DTNA vehicles that are affected, and DTNA found five vehicles operating in the field
with the suspect VCU. DTNA has not received any reports related to unintended vehicle motion in DTNA
vehicles. November 5, 2019, DTNA decided to conduct a voluntary safety recall of the affected vehicles.
December 18, 2019 Cummins notified all DTNA vehicles associated with this recall have been repaired
with the updated software on November 25, 2019 prior to any publications. Therefore, DTNA will not be
providing notifications related to this recall.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement.: Cummins Inc. is currently working on the VCU software update for the remedy. DTNA
will work with Cummins for the repair procedure in the field. Copies of the reimbursement plan will be
submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.: All the vehicles in the population have been repaired.
DTNA will not be notifying customers.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
N/A
N/A
N/A
N/A
Manufacture’s identification code for this recall (if applicable): FL-838
DTNA Representative;
Andy Jones
Manager
Compliance and Regulatory Affairs
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FREIGHTLINER | BUSINESS CLASS M2 | 2019 |
10 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V810-6656.PDF 211.136KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V810-0216.PDF 211.231KB
Recall 573 Report- Amendment 1
RCLRPT-19V810-6364.PDF 212.82KB
Defect Notice 573 Report
RCLRPT-19V810-8492.PDF 212.75KB
Miscellaneous Document- 573 Defect Information Report
RMISC-19V810-8317.pdf 413.75KB
Recall Acknowledgement
RCAK-19V810-8329.pdf 272.805KB
Miscellaneous Document- 573 Defect Information Report
RMISC-19V810-2123.pdf 434.512KB
Miscellaneous Document- All Vehicles Remedied
RMISC-19V810-6153.pdf 141.433KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V810-5910.PDF 211.408KB
Recall Quarterly Report #4, 2020-3
RCLQRT-19V810-4782.PDF 211.408KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V810&docType=RCL
Heavy Duty Truck Reprogramming
Description:
Designed for flexibility, the USB-Link 3 Wired Edition connects to your PC, tablet, or smartphone with a USB cable, allowing techs to directly connect to a device when working in the field or during signal interruptions.
Built to support the latest protocols (CAN FD, DoIP) and compatible with a wide range of OEM diagnostics software, the USB-Link 3 is our most advanced VCI to date, with the performance and technology you can rely on well into the future.
The USB-Link™ 3 comes with the following:
- Latching USB Cable (PN 404032)
- 9-Pin Deutsch Adapter, 1 Meter (PN 493128)
- J1962 Adapter (16-Pin OBD II, 1 Meter (PN 491113)
The USB-Link™ 3: Wireless is also available (PN 121052).
Specifications
Vehicle Network Protocol Support
CAN FD / J1939 FD / ISO15765 FD - 250K, 500K, 1M b/s with auto baud detection
Single wire CAN (SWCAN)
ISO 11898-3 Fault Tolerant CAN (FTCAN)
Diagnostics Over Internet Protocol (DoIP)
J1708
J1850 VPW (Class 2)
ISO PWM (SCP)
ISO 9141 / KWP2000 (ISO 14230) K/L line
ALDL 9600 and 8192 baud
ATEC 160 baud
Windows® Vehicle Communication API
Windows® Vehicle Communication API
RP1210 a/b/c
J2534 (2004 draft)
J2534-1 partial implementation (commercial vehicle focused)
Operating System Compatibility
iOS
Android™
Windows® 10, 11
Interfaces to Computing Platforms
USB 2.0 (vehicle-to-PC connectivity)
Bluetooth® 2.1 + EDR
Wi-Fi (dual band)
Compatible Software
Detroit Diesel Diagnostic Link
CAT Electronic Technician (On-Highway only)
Cummins Insite
International - ServiceMAXX Fleet Pro
Hino eXplorer
Volvo PTT
VCAD Elite Mack/Volvo
V-MAC Service Tools
Allison DOC® For PC-Service Tool - Protocols Supported: J1939, J1708/J1587, and J1850
Allison DOC® For Fleets (1000/2000) - Protocols Supported: J1939, J1850
Allison DOC® For Fleets (3000/4000) - Protocols Supported: J1939, J1708/J1587
Eaton ServiceRanger
Bendix ACom
WABCO Toolbox
Freightliner ServiceLink
International ABS
International DLB
International Intune
International IPC v2.02
PACCAR DAVIE4
Diesel Laptops Nexiq USB Link 3 Wireless Edition with Repair Information & Diagnostic Software | |
Diesel Laptops Nexiq USB Link 3 Wired Edition with Repair Information & Diagnostic Software |
Nexiq Blue-Link Mini Product Number NQ126015 Nexiq Blue Link Mini™ Vehicle Communication Interface |
NEXIQ Technologies 124032 USB-Link 2 Connector | |
Dearborn DPA5 Pro Universal RP1210 Protocol Adapter |
Daimler Truck
DiagnosticLink Order Site:
DiagnosticLink Direct Link:
https://diagnosticlink.nexiq.com/DTNA/Default.aspx
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