November 7, 2019 NHTSA CAMPAIGN NUMBER: 19V799000
Incorrectly Positioned Rear Reflectors/FMVSS 108
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
NHTSA Campaign Number: 19V799
Manufacturer Thor Motor Coach
Components EXTERIOR LIGHTING
Potential Number of Units Affected 1,785
Summary
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Thor Motor Coach
Recall Repair Instructions
| Recall # | 19V-799 2019-560 | ||
| Description/Title: | Diesel Rear Reflector | ||
| Affected Product Line(s): | Certain model 2013 through 2018 Tuscany, 2014 through 2017 Tuscany XTE and 2016 through 2020 Venetian motorhomes | ||
| Service Campaign # : | RC000180 | Released Date: | 12/16/2019 |
| Repair Code: | TMCRC80487V | Document Date: | 12/16/2019 |
| Time Allowed: | 0.10 | Document Revision: | A |
Issue:
On certain model 2013 through 2018 Tuscany, 2014 through 2017 Tuscany XTE and 2016 through 2020 Venetian motorhomes, the rear reflectors are not in the proper position per FMVSS 108.
Without the reflectors in the required position, the motorhome may be less visible to other drivers, increasing the risk of an accident and/or property damage.
Parts Required:
Four (4) Self-Adhesive Reflector Stickers (Supplied in recall notification mailing)
If you are in need of a replacement mailing of reflectors, please contact our Recalls Dept. at [email protected].
Instructions:
- Clean area of rear cap so it is free of dirt and debris.
- On the rear of the coach, measure 30” up from the bottom of the rear cap as depicted in Figure 1 on both sides of the rear cap.
- After measuring, place one adhesive reflector on each side of the rear cap which should be just under the taillight lens as depicted in Figure 2.
- On the side, from the bottom of the rear cap, measure up 6” and place one adhesive reflector on each side of the rear cap and align it with the trim molding as depicted in Figure 2.
1-877-500-1020
NHTSA Recall # 19V-799
Transport Canada Recall # 2019-560
RECREATIONAL VEHICLE
SAFETY RECALL NOTICE
Safety Recall: 19V-799
Safety Advisory: RC000180
January 2020
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that certain 2013 through 2018 Tuscany, 2014 through 2017 Tuscany XTE and 2016 through 2020 Venetian motorhomes fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, " Lamps, reflective devices, and associated equipment”. As a result, TMC is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.
| Reason for this recall | It has been decided that on certain 2013 through 2018 Tuscany, 2014 through 2017 Tuscany XTE and 2016 through 2020 Venetian motorhomes, the rear reflectors are not in the right location which is a noncompliance of FMVSS 108. Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash and/or property damage. |
| What we will do | TMC has enclosed four (4) adhesive reflectors to remedy the non-compliance. |
| What we need you to do | At your earliest convenience, apply the adhesive reflectors as outlined in the attached instructions. This remedy will take approximately 5 minutes. If you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or by email at [email protected]. |
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department.
If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Thank you for your attention and cooperation in this matter.
Sincerely,
Celina Tyler
Consumer Affairs Manager
cc: National Highway Traffic Safety Administration (NHTSA)
RC000180
IMPORTANT SAFETY RECALL
«Dealer_name»
«Street»
«City», «State» «Zip»
Dear Dealer:
This Safety Recall Notice is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act and The Canadian Motor Vehicle Safety Act and is important for your safety.
Thor Motor Coach (TMC) decided that a non-compliance which relates to motor vehicle safety exists in certain motor homes.
It has been decided that on certain 2013 through 2018 Tuscany, 2014 through 2017 Tuscany XTE and 2016 through 2020 Venetian motorhomes, the rear reflectors are not in the right position which is a non-compliance of FMVSS 108. Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of an accident and/or property damage.
Affected 2014 through 2020 motorhomes include certain models of Tuscany, Tuscany XTE and Venetian.
The required action is to install the four (4) adhesive reflectors provided in this mailing.
Dealers that have stock units impacted by this recall can access the full list of affected VINs sold to their dealership by accessing the “Service Campaign” portion of the TMC Advantage Web Portal. If any unit on this list has been retail sold you are asked to notify the retail owner as soon as possible of this recall because their vehicle was not registered at the time the retail notice was mailed. Please immediately register any retail sold units on this list. As a reminder, you are required by law to complete this recall on any stock units in inventory prior to retail sale. Any vehicle lessor receiving this notice must forward a copy to the lessee within 10 days.
Please find attached a copy of the notification letter. If you have questions concerning this recall, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, or by phone at 877-500-1020.
We apologize for this inconvenience; however, we have taken this action in the interest of customer safety and continued satisfaction with our products.
Sincerely,
Celina Tyler
Consumer Affairs Manager
Re: NHTSA Recall No. 19V-799
Transport Canada No. 2019-560
14 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| THOR MOTOR COACH | TUSCANY | 2013-2018 |
| THOR MOTOR COACH | TUSCANY XTE | 2014-2017 |
| THOR MOTOR COACH | VENETIAN | 2016-2019 |
9 Associated Documents
Recall Quarterly Report #1, 2020-1
RCLQRT-19V799-7261.PDF 211.136KB
Loading...
Reload document
Open in new tab Remedy Instructions and TSB
RCRIT-19V799-9383.pdf 632.655KB
Loading...Defect Notice 573 Report
RCLRPT-19V799-2881.PDF 215.844KB
Loading...ISSUED Owner Notification Letter(Part 577)
RCONL-19V799-9186.pdf 146.638KB
Loading...Remedy Instructions and TSB
RCRIT-19V799-8101.pdf 634.275KB
Loading...Manufacturer Notices(to Dealers,etc)
RCMN-19V799-8712.pdf 188.574KB
Loading...Recall Acknowledgement
RCAK-19V799-9076.pdf 245.537KB
Loading...Recall Quarterly Report #3, 2020-3
RCLQRT-19V799-2895.PDF 211.324KB
Loading...Recall Quarterly Report #2, 2020-2
RCLQRT-19V799-1129.PDF 211.239KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V799&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- DOT approved! Effective REFLECTIVE!
- 17-inch folding triangle, 3pcs per pack
- Meets DOT standard FMVSS 571.125 specifications
- Non-skid base withstands up to 40 meters per hour winds
- Brilliant red reflectors on both sides of triangle for nighttime safety
- Misc. Auto Parts
- Misc. Auto Parts
- Misc. Auto Parts
- Misc. Auto Parts
- Misc. Auto Parts
- Used for utility trailer bumper, fender kit, truck accessories, automotive, driveway-property marker posts, mailbox, recreational vehicles, car, auto, bike, boat, marine, farm machinery, dolly, camper, bicycle, moped, motorcycle, hard-hat and snow-machine.
- High reflective prismatic lenses with durable protective transparent layer. Durable reflective markers used along with lights and conspicuity tape to add safety and visibility on the road.
- Please pick the color and quantity needed. Available in Red or Amber: 4 Pack, 24 Pack, and 100 Pack
- Outdoor rated aggressive permanent adhesive with an easy to remove liner. Waterproof and submersible for marine applications.
- Meets DOT-C2/SAE/FMVSS Requirements. Add safety around the home or work place with super bright reflectors. Garage back up parking assistant reflected light source, reflects headlight back to driver, add to fiberglass driveway marking post where people should be led to turn.
- 2 RED AND 2 AMBER(YELLOW) REFLECTORS TOTAL OF FOUR (4) REFLECTORS IN THIS COMBO PACK
- ADHESIVE BACKING (SUPER STRONG STICK ON)
- 2.0 INCH (2" DIAMETER) ROUND
- For use on Bicycles, Semi Trucks & Trailers, Bikes, Mailboxes, Warehousing, Commercial application, Boats, Service Trucks, Buses, Service Vans, Utility Trucks, Parade Floats, Horse Trailers, Utility Trailers, Pick Up Trucks, and Much More.
- Meets DOT FMVSS 108/SAE and ECE requirements (E-Mark certified)
- 【Generous Size】Federal mandate requires all new trailers to be equipped with 2" wide reflective tape, and you’re in luck, because our conspicuity reflective tape roll is 2" wide x 142 feet long,has a alternating 6 inch red and 6 inch white reflective color blocks, along with an additional layer of rhombus patterned prisms for added visibility.You can run this tape along both sides and rear of the trailer with easy application and durable hold
- 【Standard DOT-C2 Reflective Adhesive Tape】DOT-C2 Approved: You won’t have to worry about safety and regulations,”DOT-C2” is printed on every white and red reflective rectangle all along its length so you know that it is approved and exceeds specification.Can be sticked on any surface, metal, wood, plastic and nylon.Most people use it for vehicles, road markings, transport facilities, home safety, ships, fairways, and mechanical equipment
- 【High Strength Polymer Adhesive】This reflective tape is UV stable with a strong industrial strength polymer adhesive hold.It is resistant to solvents such as kerosene, gasoline, diesel, toluene, and turpentine.Single layer design allows for flexible application while still adhering to any surface,can withstand extreme temperatures and will not damage in the elements
- 【Ultra Reflective】Our DOT C2 reflective tape surface is equipped with a highly visible rhombus patterned prisms with smooth and glossy surface that reflects light in any situation.With alternating birght red and white,the high reflective tape gives you extra security while driving at night,when you stick it to your trailer, truck or car, it can be seen more conspicuous to other drivers to raise awareness on the roads and reduce unnecessary accidents
- 【Water-proof】Our reflective safety sticker is water-proof,weather-proof and pesist,strong self-adhesive backing that is weather and water resistant for a long lasting hold in even the harshest elements.The longer you use our tape the more sticky it gets to vehicle's surface.So feel free to wash your vehicle and don't worry about fading or peeling off,our high quality reflector tape will last for years!
- [Ultra Reflective:] Specializing in the production of reflective tape for over 10 years, and providing brighter and more durable reflector tape for customers. Honeycomb pattern design DOT tape and made of PET material. Highly visible rhombus patterned prisms (Red 6" and White 6") color gives ultra reflective effect. It is mountable at any position to reflect light back from far away and from all directions.
- [Generous Size:] 2 Inch Width X 164 Feet Length. High strength polymer adhesive ensures that this safety tape will last for years. This reflective tape can be stuck on any surfaces e. g. metal, wood, plastic and nylon. It is conformable to uneven surfaces so it will mold and conform better than other films.
- [Wide Usage:] DOT-C2 Approved, Alternating Red & White Pattern. The dot reflective tape it can be widely used in trailers, commercial vehicles, automobiles, ships, agricultnral equipment, campers，RV's, motorcycle, cars, tricycles, trucks, helmet，raincoat, boats, Fence, Mailboxes, or even Hiker's Backpack, Clothing etc.
- [Weather Resistance:] Weatherproof & Resists Solvents Like Kerosene, Gasoline & Diesel. It can resist various weather conditions, keep good reflection in the bad weather e. g. raining day, foggy or dark condition, won’t fade away under the sun.
- [Durable] Super bright reflects light in any situation, keep you safe during road travels. Single layer design allows for flexible application while still adhering to any surface and can withstand extreme condition.
- Package includes 2 Pieces BRIGHT Amber 18 LED Surface Mount Mid Turn Signal and Marker Light, Hardwired with 3 wires, Mounting Screws are included;
- comes with three wires and give you high low brightness; white for ground, red for high brightness and black for low brightness
- 18 Amber LED Side Mount P/T/C Light with Reflector; For Installation on the Side of Freightliner Sleepers; These Lights are impact resistant and less susceptible to shock damage. Each LED Light is water-tight sealed. These LED's draw less current, generate less heat and are brighter and light faster than an incandescent bulb;
- The light measures 6" Long by 2 2/5" Wide and 2 2/5" High; comes with 3 wires for Ground, Running and Turn Signal Functions
- Warranty: We truly offer 1 year warranty! If have any questions or issues about our led mid turn marker lights, Please feel free to us and we will reply in 24 hours;
![[ALL STAR TRUCK PARTS] Class A 3-3/16' Round Red Reflector with Center Mounting Hole - 2 Pack for Trailers, Trucks, Automobiles, Mail Boxes, Boats, SUV's, RV's, Industrial Applications (Red, 10)](https://m.media-amazon.com/images/I/51HGVU469HL._SL160_.jpg)
- Universal Class A round reflector, Pack of 10 Reflectors
- Hermetically sealed to prevent moisture entry which can cloud or damage the reflector
- Designed with a center hole for screw mounting (screws not included) ensures permanent installation and easy removal if desired
- Large 3-3/16 inch size provides extra visibility vs smaller sizes but is still small enough to fit in most locations
- Meets DOT-C2 Requirements
- HIGH VISIBILITY - Our reflective tape adopts prism reflection technology, when light enters from any angle, it will reflect 3 times on our tape along the original incident direction, which greatly improves the visibility at night and effectively prevents the car from rear-end.
- HIGH QUALITY - Made of high quality PET composite material and with industrial strength polymer adhesive hold, waterproof, high temperature resistance, our warning sticker can meet any bad outdoor environments without falling off, rainy, snowy, UV stable, super durable
- each roll with 30 pieces of safety reflective tape in size 2”x11” (2x28cm), alternating red and white reflective color blocks help to keep nigh driving safer, and the reflective tape also can be cut to any shape as required.
- WIDELY APPLICATION - Experiments show that red and white can cause visual shock and provide warning awareness quickly, which can greatly prevent traffic accident than other colors, widely used for cars, RVs, SUV, boat, road signs, mail boxes, trucks, trailers, fence, cycling.
Last update on 2021-09-27 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-09-27 / Affiliate links / Images from Amazon Product Advertising API
