October 4, 2019 NHTSA CAMPAIGN NUMBER: 19V712000
The lack of impact absorption increases the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V712
Manufacturer Daimler Trucks North America LLC
Potential Number of Units Affected 53,528
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. The recall is expected to begin December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Defect Information Report
Date of Submission: October 4th, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: 0 Safety Defect X Non-Compliance
Model Yr. Start: With S3B seat: 2015 and with S3C RTR seat: 2014 Model Yr. End: 2020
Make: Thomas Built Buses
Model: Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotaur
Production Dates: Begin: With S3B seat: 08/18/2014 and with 53C RTR seat: 7/5/2013
End: With 538 seat: 08/15/2019 and with S3C RTR seat: 8/15/2019
Certain Thomas Built School Buses equipped with SynTec 538 and 53C seats.
Number potentially involved: 53,528
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Estimated percentage of involve with defect: 50%
Per SynTec 573 filing "In the relevant population, certain specific areas of the seat back may not meet
the requirements of S5.3.2 Federal Motor Vehicle Safety Standard (FMVSS) 222."
Describe the defect or noncompliance:
Per SynTec 573 filing "The suspect population of seats were made with styrene blocks that have the
potential to not meet the requirement of S5.3.2 Federal Motor Vehicle Safety Standard (FMVSS} 222".
If a noncompliance, provide the applicable FMVSS:
FMVSS 222 S5.3.2
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Q Check if this recall only affects products in certain geographic regions.
Describe the safety risk:
Per Syn Tee 573 filing "The suspect population of seats were made with styrene blocks that have the
potential to not meet the requirement of 55.3.2 Federal Motor Vehicle Safety Standard (FMVSS} 222,
which may increase the risk of injury to the occupants in a crash. There have been NO reported injuries or
accidents related to this defect."
If applicable, identify the manufacture of the defective or noncompliant component.
Syn Tee Seating Solutions, LLC
. Chronology of Defect/ Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
March 2019, DTNA received report from Transport Canada of non-complying test results on 2 of 4 seats
tested for knee foam impact. DTNA contacted its supplier, Syn Tee, and Syn Tee launched investigation,
including review of design history, validation and conformance testing, product changes, testing history,
changes in test methodology, test equipment, manufacturing changes and variability, sub-suppl,er issues
and other matters potentially contributing to the reported test result. June 2019, DTNA and Syn Tee
representatives visited Transport Canada to review tested seats. Teardown of the seats indicated
variation of the position of the knee styrene block to the seat frame. July-August 2019, Syn Tee initiates
various impact tests in an effort to duplicate failure mode. This includes process trials, gluing methods,
styrene positioning, and density studies to recreate field issue. August 2019, Syn Tee initiates design
change to styrene block to improve resisting force as an improvement measure while investigation
continues. September 2019, as a result of internal seat and component level testing, combined with
difficulties in visually identifying manufacturing variation in the positioning of the styrene block, Syn Tee
concludes that a non-compliance could potentially exist on any 538 and S3C seat in the subject
population. September 30th
, 2019 DTNA with an abundance of caution, decided to conduct a voluntary
recall campaign on certain school buses equipped with Syn Tee 538 and S3C seats. October 2019, Syn Tee
officially notifies DTNA of their 573 filing.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacturer's plan for
Seats will be augmented by installation of an additional impact material between the re-bond back and
the vinyl back cover to assure compliance with pertinent requirements. The impact material can be
installed in the vehicle without taking the bus out of service. Repairs will be performed by Daimler Trucks
North America authorized service facilities. Copies of the reimbursement plan will be submitted as a
supplemental report when available.
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Identify the Recall Schedule
Describe the recall schedule for notifications.:
Customer notification wifl be made by first class mail using Daimler Trucks North America records to
determine the customers affected.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
Manufacture's identification code for this recall (if applicable): FL-832
Compliance and Regulatory Affairs
28 Affected Products
|THOMAS BUILT BUSES||MINOTOUR||2014-2020|
|THOMAS BUILT BUSES||SAF-T-LINER C2||2014-2020|
|THOMAS BUILT BUSES||SAF-T-LINER EFX||2014-2020|
|THOMAS BUILT BUSES||SAF-T-LINER HDX||2014-2020|
3 Associated Documents
Miscellaneous Document- 573 Defect Information Report
Non-Compliance Notice 573 Report
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Last update on 2020-01-24 / Affiliate links / Images from Amazon Product Advertising API