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September 6, 2019 NHTSA CAMPAIGN NUMBER: 19V646000
Inadequate Emergency Exit Instruction Labels/FMVSS
Delays in opening emergency exits can increase the risk of an injury in the event of an emergency.
NHTSA Campaign Number: 19V646
Manufacturer Temsa
Components EQUIPMENT
Potential Number of Units Affected 711
Summary
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling 2013-2020 certain TS35C, TS35E and TS45 buses. The instruction label of the emergency exit windows may be inadequate to clearly describe how to open the push out windows quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”
Remedy
Temsa will notify owners, and dealers will inspect and replace the labels, as necessary, free of charge. The recall began October 16, 2019. Owners may contact Temsa customer service at 1-407-271-8935.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SERVICE BULLETIN
Subject: Replacement of the Side Windows Emergency Exit Labels on TS35 Vehicles | Bulletin Type: Service Campaign Recall |
Bulletin No: TS35-SR-1901 | PQR No: |
Rev No: | Ref. No: 700003687 |
Vehicle Model: TS35 | Flat Rate Time / Code: 15 min |
Date of issue: 10.10.2019 | Modify Before: 10.10.2020 |
What to do with off coming parts:
☒Scrap ☐Return ☐Use with additional parts ☐On consignment ☐No off coming parts |
What to do with outstanding parts of previous revision:
☐Scrap ☐Return ☐Use with additional parts ☐On consignment ☒No outstanding parts |
Description of the modification:
This bulletin explains the steps of replacement of emergency exit window instruction labels. |
Bulletin Responsible: Turan Diril
Published & Approved By: Sibel Perçin
SAFETY INSTRUCTIONS
- Mechanical Requested Dress Code
WARNING:
|
|
- Protect Seats when Mechanic Starts Working
|
- Welding on the Chassis
- Always disconnect the batteries (starting with the negative lead).
- Disconnect the connectors of electrical and electronic equipment (electronic control units, sensors and actuators) if they are less than 2 meters away from the chassis part to be welded or the earth terminal of the welding equipment.
- The earth terminal should never be attached to vehicle components such as engine, axles and springs. Arcing on these parts is not permitted, because of the risk of damage to bearings, springs, etc.
- The earth terminal must make good contact and be placed as close as possible to the part to be welded.
- Plastic pipes, rubber parts and parabolic springs should be well protected against welding spatter and temperatures higher than 70°.
- The contact switch must not be in the accessory or contact position. The contact key should be removed.
- Reconnect in reversed order of disconnecting. Ensure that a good earth connection is made between chassis, engine and cab.
INCLUDED PARTS LIST
No | Part No | Part Name | Picture | Qty | Unit of Measure |
1 | 9050-706Y | LABEL, EMERGENCY EXIT WINDOW (ENG-ISP) | 6 | Pieces |
EXCLUDED PARTS LIST
No | Part No | Part Name | Picture | Qty | Unit of Measure |
1 | RP350191Y | LABEL, EMERGENCY EXIT | 6 | Pieces |
TECHNICAL INSTRUCTIONS
- There are 3 emergency exit windows on each side of the vehicle and each emergency exit has one handle to open the window. The label must be changed which is located by the window as shown in the below picture (See Figure-1)
- Remove all labels and stick new labels by means of the given dimensions in the picture below (See Figure-2)
LABOUR RATE BREAKDOWN
Application | Time |
Tool preparations | 5 min |
Removing and Sticking Process of the Label | 10 min |
Total | 15 min |
SERVICE BULLETIN
Subject: Replacement of the Side Windows Emergency Exit Labels on TS45 Vehicles | Bulletin Type: Service Campaign Recall |
Bulletin No: TS45-SR-1903 | PQR No: |
Rev No: | Ref. No: 700003687 |
Vehicle Model: TS45 | Flat Rate Time / Code: 15 min |
Date of issue: 10.10.2019 | Modify Before: 10.10.2020 |
What to do with off coming parts:
☒Scrap ☐Return ☐Use with additional parts ☐On consignment ☐No off coming parts |
What to do with outstanding parts of previous revision:
☐Scrap ☐Return ☐Use with additional parts ☐On consignment ☒No outstanding parts |
Description of the modification:
This bulletin explains the steps of replacement of emergency exit window instruction labels. |
Bulletin Responsible: Turan Diril
Published & Approved By: Sibel Perçin
SAFETY INSTRUCTIONS
- Mechanical Requested Dress Code
WARNING:
|
|
- Protect Seats when Mechanic Starts Working
|
- Welding on the Chassis
- Always disconnect the batteries (starting with the negative lead).
- Disconnect the connectors of electrical and electronic equipment (electronic control units, sensors and actuators) if they are less than 2 meters away from the chassis part to be welded or the earth terminal of the welding equipment.
- The earth terminal should never be attached to vehicle components such as engine, axles and springs. Arcing on these parts is not permitted, because of the risk of damage to bearings, springs, etc.
- The earth terminal must make good contact and be placed as close as possible to the part to be welded.
- Plastic pipes, rubber parts and parabolic springs should be well protected against welding spatter and temperatures higher than 70°.
- The contact switch must not be in the accessory or contact position. The contact key should be removed.
- Reconnect in reversed order of disconnecting. Ensure that a good earth connection is made between chassis, engine and cab.
INCLUDED PARTS LIST
No | Part No | Part Name | Picture | Qty | Unit of Measure |
1 | 9050-706Y | LABEL, EMERGENCY EXIT WINDOW (ENG-ISP) | 8 | Pieces |
EXCLUDED PARTS LIST
No | Part No | Part Name | Picture | Qty | Unit of Measure |
1 | RP350191Y | LABEL, EMERGENCY EXIT | 8 | Pieces |
TECHNICAL INSTRUCTIONS
- There are 4 emergency exit windows on each side of the vehicle and each emergency exit has one handle to open the window. The label must be changed which is located by the window as shown in the below picture (See Figure-1)
- Remove all labels and stick new labels by means of the given dimensions in the picture below (See Figure-2)
LABOUR RATE BREAKDOWN
Application | Time |
Tool preparations | 5 min |
Removing and Sticking Process of the Label | 10 min |
Total | 15 min |
October 16th, 2019
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s) [«VIN»]
>>Customer Name<<
>>Date<<
>>Adress<<
>>Country<<
SUBJECT: Inadequate Emergency Exit Instruction Labels
Ref: NHTSA 19V646
Attention Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Temsa Ulasim Araclari Sanayi ve Ticaret A.S. (Temsa) is recalling certain model year 2013-2014-2015-2016-2017-2018-2019-2020 TS35C, TS35E & TS45 motorcoaches manufactured between May 2013, to July 2019. On the recalled vehicles, operating instructions of the push out windows labels may be inadequate to open the emergency exit rapidly. Delays in opening emergency exits can increase the risk of an injury in the event of an emergency.
Temsa is conducting a recall with a service bulletin; the instruction labels of emergency exit windows will be checked and replaced with new ones. The recall work will be provided at no cost to you. Temsa estimates that it will take 15 minutes to inspect and repair each affected vehicle. Temsa records indicate that you are the owner or operator of the following vehicle(s) included in this recall:
>>Units_Number<<
Temsa strongly urges you to have the recall work performed on your vehicle(s) as quickly as possible. You may contact Temsa North America, Inc. at +1 833 628 36 72 if you have any questions about this recall campaign.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Temsa North America, Inc. at +1 833 628 36 72.
If you have sold or otherwise transferred the vehicle(s) identified above, please contact Temsa North America, Inc. at +1 833 628 36 72 with all of the information you have regarding the current owner/operator of the vehicle(s).
Federal law requires any lessor who receives a notification of a determination of a safety related defect or noncompliance pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days.
After contacting Temsa North America,Inc., if you are still not able to have the noncompliance remedied without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington DC. 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to HTTP://WWW.SAFERCAR.GOV.
We regret the inconvenience this may cause you, but urge you to implement the recall procedures with respect to your vehicle(s) as soon as possible for your added safety and satisfaction.
Sincerely,
İbrahim Eserce
Chief Technology Officer
Osman Dundar
R&D Manager
24 Affected Products
Vehicles
MAKE | MODEL | YEAR |
TEMSA | TS35C | 2013-2020 |
TEMSA | TS35E | 2013-2020 |
TEMSA | TS45 | 2013-2020 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-19V646-7413.PDF 214.442KB
Recall Acknowledgement
RCAK-19V646-5482.pdf 244.847KB
Recall 573 Report- Amendment 1
RCLRPT-19V646-4301.PDF 214.435KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19V646-9590.PDF 211.123KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V646-3055.PDF 211.224KB
Safety Bulletin
RCSB-19V646-9159.pdf 806.861KB
Safety Bulletin
RCSB-19V646-8450.pdf 825.399KB
Recall 573 Report- Amendment 2
RCLRPT-19V646-4331.PDF 214.442KB
Owner Notification Letter(Part 577)
RCONL-19V646-2034.doc 1253.376KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V646-5710.PDF 211.313KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V646&docType=RCL
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