19-359 - Missing Warning Label - 2019-2020 Keystone Hideout Toy Hauler

August 21, 2019 NHTSA CAMPAIGN NUMBER: 19V611000

Missing Warning Label

If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

 

NHTSA Campaign Number: 19V611

Manufacturer Keystone RV Company

Components EQUIPMENT

Potential Number of Units Affected 67

 

Summary

Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.

 

Remedy

Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


RECREATIONAL VEHICLE
SAFETY RECALL NOTICE
Safety Recall: 19V-611
Transport Canada: 2019-418
Safety Advisory: 19-359
September 3, 2019

 

Recall Population

2019-2020 Hideout Travel Trailers Model: 25TH

 

Serial Number Ranges:

2019 K7245684 - K7248408
2020  L7241080 - L7241299

 

Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in the vehicles listed above. As a result, Keystone RV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Reason for this recall It has been decided that the vehicles in the recall population are missing the Special Transportation Provision warning label (AD-96) in the garage area as outlined in 6.4.6.9 of the 2018 NFPA 1192 code book. Vehicles and equipment powered by internal combustion engines and placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
What we will do We have enclosed the label to remedy the situation. The remedy is to to affix the label in the garage area. If you require assistance installing the label, please make an appointment with your dealer and bring the unit to the dealership and they will install the label at no cost to you.
What we need you to do Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. Please contact Keystone Customer service if your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you. You may be eligible to receive reimbursement if you paid to have the defect resolved prior to receiving this correspondence. Keystone Customer Service is available toll-free at 1-866-425-4369.

If after contacting Keystone Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle

Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to http://www.safercar.gov.)

 

PO Box 2000 – Goshen, IN  46527-2000
Phone: (574) 535-2100 – Fax: (574) 535-2199
www.keystonerv.com


RECREATIONAL VEHICLE
SAFETY RECALL NOTICE
Safety Recall: 19V-611
Safety Advisory: 19-359
September 3, 2019

 

IMPORTANT SAFETY RECALL

«OWNER_NAME»
«STREET»
«CITY», «State»  «Zip»

 

This notice applies to your vehicle:  «VIN»

Dear «OWNER_NAME»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2019-2020 Keystone Hideout Travel Trailers. As a result, Keystone RV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Reason for this recall It has been decided that the vehicles in the recall population are missing the Special Transportation Provision warning label (AD-96) in the garage area as outlined in 6.4.6.9 of the 2018 NFPA 1192 code book. Vehicles and equipment powered by internal combustion engines and placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
What we will do We have enclosed the label to remedy the situation. The remedy is to to affix the label in the garage area. If you require assistance installing the label, please make an appointment with your dealer and bring the unit to the dealership and they will install the label at no cost to you.
What we need you to do Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. Please contact Keystone Customer service if your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you. You may be eligible to receive reimbursement if you paid to have the defect resolved prior to receiving this correspondence. Keystone Customer Service is available toll-free at 1-866-425-4369.

If after contacting Keystone Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY:  1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Thank you for your attention and cooperation in this matter.

Sincerely,

KEYSTONE RV COMPANY

Rick Deisler
Vice President Service Operations
cc:  National Highway Traffic Safety Administration (NHTSA)

PO Box 2000 – Goshen, IN  46527-2000
Phone: (574) 535-2100 – Fax: (574) 535-2199
www.keystonerv.com


2 Affected Products

Vehicle

MAKE MODEL YEAR
KEYSTONE HIDEOUT 2019-2020

6 Associated Documents

Recall Acknowledgement

RCAK-19V611-7999.pdf 244.826KB

Download (PDF, 239KB)


Defect Notice 573 Report

RCLRPT-19V611-9596.PDF 214.581KB

Download (PDF, 210KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V611-7796.pdf 98.722KB

Download (PDF, 96KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V611-7597.pdf 98.064KB

Download (PDF, 96KB)


Remedy Instructions and TSB

RCRIT-19V611-3137.pdf 98.722KB

Download (PDF, 96KB)


Miscellaneous Document - 19-359 Hideout 25TH Garage Warning Label - Web

RMISC-19V611-0126.pdf 63.337KB

Download (PDF, 62KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V611&docType=RCL


 

SaleBestseller No. 1
Kidde 900-0076-01 KN-COPP-3 Nighthawk Plug in Carbon Monoxide Detector Alarm
  • Peak Level Button - Displays the peak CO level recorded by the alarm since it was last reset or unplugged
  • Test Button Functions - Tests the unit for proper operation and resets the Carbon Monoxide alarm
  • LED Operation - Blinking dot in lower right corner of display denotes normal operation
  • Ten years after the initial power up, this alarm will "beep" two times every 30 seconds to indicate that it is time to replace the alarm.
  • NOTE: This CO alarm is not battery operated. However, these alarms are equipped with 9 volt battery backup - the 9 volt battery is to supply short term back-up during a power outage.
Bestseller No. 2
First Alert CO605 Plug-In Battery Backup CO Alarm, 1 pack, White
  • Keep your family safe with this easy to use plug in carbon monoxide alarm; it works with any standard outlet and also has a battery backup for continuous monitoring of Carbon Monoxide levels, even if there's a power failure
  • Features an advanced electrochemical carbon monoxide sensor that accurately detects carbon monoxide levels, no matter where the detector is placed in the room
  • Simple to use, with a single test/silence button; a loud 85 decibel alarm sounds when Carbon Monoxide levels reach dangerous levels. Low battery signal mute, quiets low battery signal for up to 8 hours
  • To ensure complete protection make sure to place one on each level of your home and in each bedroom
  • 7 year limited warranty; equipped with end of life signal chirp, so you know when it's time to replace the unit for safety
SaleBestseller No. 3
First Alert Carbon Monoxide Detector| No Outlet Required, Battery Operated, CO400
  • Keep your family safe with this easy to use, battery operated carbon monoxide alarm; battery powered alarms provide continuous monitoring of CO levels, even if there's a power failure
  • Features an advanced electrochemical carbon monoxide sensor that accurately detects carbon monoxide levels, no matter where the detector is placed in the room
  • A loud 85 decibel alarm sounds when CO levels reach dangerous levels
  • To ensure complete protection make sure to place one on each level of your home and in each bedroom
  • 5 year limited warranty; equipped with end of life signal chirp, so you know when it's time to replace the unit for safety
SaleBestseller No. 4
Kidde Battery Operated Carbon Monoxide Alarm with Digital Display KN-Copp-B-LPM
  • Digital Display - Displays the level of carbon monoxide the unit is sensing. Shows CO level in PPM (parts per million). Updates digital reading every 15 seconds allowing you to see if levels change. Peak Level Memory displays the highest CO concentration measured since the last reset
  • Battery Operated - Provides best protection during power outages. Battery Safeguard makes it difficult to close the cover without batteries in the unit. Low Battery Signal alerts user when the batteries need to be replaced. Slide-Out Battery Door Cover gives immediate access to batteries
  • Test/Reset Button - Tests unit's electronic circuitry & horn and resets the unit during alarm. Tests CO alarm circuit operation and allows you to immediately silence the alarm
  • LED's - Green LED for normal operation, Red LED for alarm. Temperature range 40˚F (4.4˚C) to 100˚F (37.8˚C)
  • Provides peace of mind against the silent killer and a digital display
Bestseller No. 5
Bestseller No. 6
First Alert Smoke Detector and Carbon Monoxide Detector Alarm | Battery Operated, SCO5CN
  • Keep your family safe with this battery operated smoke and carbon monoxide alarm; battery powered alarms provide continuous monitoring of CO levels, even if there's a power failure
  • Features an electrochemical Carbon Monoxide sensing technology as well as a photoelectric sensor that detects the larger particles of a smoldering fire
  • Indicator lights on the face of the unit display the presence of smoke or carbon monoxide, while an 85 decibel siren provides a clear, loud warning upon detection
  • Battery operated unit installs quickly and easily without an electrician. Low battery signal mute, quiets low battery signal for up to 8 hours
  • Simple to use, with a single test/silence button; EZ access battery drawer allows you to change battery without removing alarm from ceiling
SaleBestseller No. 7
First Alert Dual-Power Carbon Monoxide Detector Alarm | Plug-In with Battery Backup and Digital Display, CO615
  • Keep your family safe with this digital display, plug in carbon monoxide alarm; it works with any standard outlet and also has a battery backup for continuous monitoring of Carbon Monoxide levels, even if there's a power failure
  • Features an advanced electrochemical carbon monoxide sensor; Peak Level feature displays the highest concentration of carbon monoxide measured
  • A loud 85 decibel alarm sounds when Carbon Monoxide levels reach dangerous levels
  • To ensure complete protection make sure to place one on each level of your home and in each bedroom
  • 7 year limited warranty; equipped with end of life signal chirp, so you know when it's time to replace the unit for safety
SaleBestseller No. 8
Kidde Nighthawk Plug-in Carbon Monoxide & Explosive Gas Detector Alarm with Digital Display | Model KN-COEG-3
  • Protects you and your family from two deadly threats: carbon monoxide and explosive gas.
  • Sounder Alarm - The KN-COEG-3 offers a loud 85-decibel pulsing alarm that will sound to alert you to a potential problem.
  • Digital Display - Displays the level of carbon monoxide the unit is sensing.
  • Peak Level Memory - Recalls the highest CO concentration detected
  • Test/Reset Button - Tests unit's electronic circuitry operation and allows you to immediately silence the alarm
SaleBestseller No. 9
Kidde 21026043 Battery-Operated(Not Hardwired) Combination Smoke/Carbon Monoxide Alarm with Voice Warning KN-COSM-BA
  • Voice Alarm -Announces the hazard type detected thereby helping to speed up the correct reaction to the hazard detected. Alarm announces "Fire!" when a smoke or fire hazard is detected and announces "Warning Carbon Monoxide" when a CO hazard is detected
  • Combined Carbon Monoxide and Smoke Alarm - A single unit can be installed where previously, two were needed. Reduces installation time and helps to keep home décor attractive.
  • Audio alarm: 85 dB at 10 feet. Test/Reset Button and LEDs - Tests alarm circuitry and triggers the voice announcement. Flashing green for normal operation and flashing red for alarm condition. Humidity Range: 10 percent to 95 percent relative humidity non-condensing
  • Battery - Provides protection even during power outages when many fire and carbon monoxide incidents occur. The unit warns of a low battery condition by announcing "low battery" and by initiating an alarm chirp and activating a flashing red LED. The battery door will not close unless the batteries are properly installed. Note : The date printed on the item is manufacturing date,not the expiration date. Refer to the PDF attached below in Technical Specification for Manual.
  • Voice Announcements - Hush Feature temporarily silences nuisance alarms with "HUSH MODE ACTIVATED" and "HUSH MODE CANCELLED" voice announcement. If the alarm had detected a CO level of 100ppm or higher, the unit will announce "CARBON MONOXIDE PREVIOUSLY DETECTED" to warn of the CO incident, when the Test/ Reset button is pressed.Temperature Range:40˚F (4.4˚C) to 100˚F (37.8˚C).Voltage (volts):4.5
Bestseller No. 10
First Alert BRK SC9120B-6 Hardwired Smoke and Carbon Monoxide (CO) Detector with Battery Backup, 6 Pack
  • Keep your family safe with this 6-pack of hardwired smoke and carbon monoxide alarms; the battery backup means constant monitoring, even if there's a power failure
  • Features an electrochemical Carbon Monoxide sensing technology as well as an ionization sensor that detects the fine particles of a fast-burning fire
  • Indicator lights on the face of the unit display the presence of smoke or carbon monoxide, while an 85-decibel siren provides a clear, loud warning upon detection
  • Can connect to other compatible BRK or First Alert detectors, to ensure all alarms will sound when threat is detected
  • Simple to use, with a single test/silence button, and side-load battery compartment; tamper-resistant locking brackets and universal mounting brackets make installation easy

Last update on 2019-10-12 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-12 / Affiliate links / Images from Amazon Product Advertising API

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