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NHTSA ID Number: 10161679
Manufacturer Communication Number: 19-353
Summary
This is the revised repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KEYSTONE | FUZION | 2019-2020 |
| KEYSTONE | IMPACT | 2019-2020 |
6/27/19
SERVICE ADVISORY # 19-353
Fuzion Skylights
It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
| Models Included: | 2019 – 2020 Fuzion Fifth Wheels: 410, 424, 373, 429, 427, 357, 419, 369
2019 – 2020 Impact Fifth Wheels/Travel Trailers: 29V, 359, 3219, 311, 28V, 367, 317, 3118, 415, 343, 330 |
| Serial Number Ranges: | 2019 Fuzion KF810917 – KF811019 2020 Fuzion LF810000 – LF810120
2019 Impact KF815488 – KF815520 2020 Impact LF815000 – LF815051 |
| Parts Required: | 1 – KRV # 237000- Skylight – 14″ x 22″ – Outer Dome – Raised – Single Pane – PAG (This part may be ordered in bulk without a VIN)
1 – KRV # 639155- Sealant – Self Leveling – 5121 Alphathane 100% – White – Tube (This part may be ordered in bulk without a VIN) 1 – KRV # 100292- Butyl – Tape – 1/8″ x 3/4″ x 30′ – White – #110 – 20/30 (This part may be ordered in bulk without a VIN) – Purchase locally #8 x 1” pan head screws |
| Tools Required: | – Screw gun – Caulk Gun – Plastic scraping tools |
This Service Advisory requires a Pre-Authorization & Photograph
Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone.
When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.
The remedy is to inspect the clear polycarbonate skylight on the new Alpha Flex Roof system. Inspect the clear skylight for cracks and replace if cracks are found. See Figure 1 as an example. A clear picture is required for authorization and the claim.
Please Note: The affected units have a new roof system that is different than what you may be accustomed to seeing. The membrane looks very similar to the old membrane and the only way you may be able to tell them apart is the sealants. The new self-leveling sealant is more like a rubber consistency and is more resilient to the elements. Alphathane 5121 self-leveling is the only type of self-leveling sealant that can be used on the Alpha Flex roofing system.
Step 1
Locate the trailer on a level, flat, hard surface. Chock the wheels.
Step 2
Locate the skylight on the exterior roof and inspect for cracks. If the skylight is cracked, take clear pictures for the authorization showing the defect. If no cracks are present, proceed to warranty reimbursement below and submit a claim for inspection. If the skylight is cracked, proceed to Step 3.
Step 3
If the skylight is cracked, remove the skylight using normal industry standards and replace with the new skylight (KRV # 237000) using butyl tape (KRV # 100292) under the skylight as a primary seal and Alphathane (KRV # 639155) as a self-leveling secondary seal, then proceed to warranty reimbursement.
INSPECTION ONLY
Submit a claim on Key Express using Flat Rate Code # 7135342F
In the Complaint section note: Service Advisory # 19-353
In the Cause section note: Inspected Skylight
In the Correction section note: No cracks in Skylight The amount of time authorized for this repair is .3 hour.
REPAIR
Submit a Pre-Authorization request then claim on Key Express using Flat Rate Code # 7135342B
In the Complaint section note: Service Advisory # 19-353
In the Cause section note: Skylight Cracked
In the Correction section note: Replace skylight with approved part# 237000 The amount of time authorized for this repair is 1.0 hour.
PARTS DISPOSITION
Pictures of the skylight must be submitted with an authorization for approval. After the claim has been processed, the part can be field scrapped.
Please call Keystone RV Customer Service at (866) 273-1452 if you have any questions.
SERVICE ADVISORY # 19-353
6/27/19
https://www.nhtsa.gov/recalls?nhtsaId=10161679
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161679-0001.pdf
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- 【Function】Replacing a worn out RV sunroof will not only give your RV a new look, but will also give you a comfortable RV life! You can enjoy the sunshine during the day and the beautiful night view at night, so it is recommended that you replace it in time.
- 【High Quality】Made of high quality polycarbonate material, high reliability and impact resistance, can cope with all kinds of bad weather, the sunroof surface is added with anti-UV coating to prevent UV rays from attacking.
- 【Compatible models】Fits all standard 14" x 22" skylight openings, Dome Dimension: 14" x 22" x 4",Flange Dimension: 18" x 26".Fits most RVs, campers, and travel trailers with standard sunroof openings.
- 【Easy Installation】Easy to install, you can watch YouTube videos to help you complete the installation and enjoy the fun of installation.
- 【Perfect service】2 Year Warranty.Friendly return policy and customer service. If you have any questions, please contact us by email, we will reply you within 24 hours.
- RV Skylight Replacement: RV Skylight dome opening dimension: 14" x 22" x 4", outer RV skylight cover dimension: 18" x 26", fits all standard 14" x 22" skylight openings of RVs, campers, travel trailers, motorhomes and 5th wheels. The roof flange is large enough to allow a good amount of surface to stands up the wind and storms.
- Strong Durable Construction: The RV skylight is constructed from super durable and thicker polycarbonate material which features impact resistance, high-temperature absorption and longer lifespan, rated for outdoor use to withstand extreme weather. The surface of camper skylight replacement is coated with UV protection cover to prevent UV rays from attacking RV interior.
- Brighten Up Your RV Life: XMK RV skylight replacement bring natural light into your RV and liven up RV interior such as RV shower, bathroom and living room. You can see through to the blue sky during the day and enjoy the beautiful starry sky through the RV sunroof skylight at night which help maintain a more comfortable, consistent indoor climate without wasting energy.
- Three Colors for Choice: Smoke RV skylight helps filters the harsh summer heat and UV rays yet let enough sun to make your living space bright. White and clear RV skylight cover let much more natural light into your RV.
- Easy Installation: The RV camper skylight come with pre drilled holes for easy mounting, there are proper space reserved so that you can drill the holes according to your needs. The RV shower skylight is much lighter than regular glass for safer and convenient installation. For best results, please use a skylight sealant during installation to stop leaking and air currents.
- The outer dome skylight allows a great amount of natural light to flow into your RV or camper; The natural light can help the interior of your rig feel much larger and more welcoming
- The outer dome skylight is created using acrylic plastic; This plastic material is very tough, offering resistance to impact, chemicals, and temperature
- Four color options are available for this outer dome skylight: Clear, White, Smoke, and Crackle
- Four color options are available for this outer dome skylight: Clear, White, Smoke, and le
- Dome Dimension: 14" x 22" x 4"
- Flange Dimension: 18" x 26"
- Made of Thick, Impact resistant Polycarbonate
- UV Resistant
- The outer dome skylight allows a great amount of natural light to flow into your RV or camper; The natural light can help the interior of your rig feel much larger and more welcoming
- The outer dome skylight is created using acrylic plastic; This plastic material is very tough, offering resistance to impact, chemicals, and temperature
- Four color options are available for this outer dome skylight: Clear, White, Smoke, and Crackle
- Four color options are available for this outer dome skylight: Clear, White, Smoke, and le
- Outer Dimension: 28" x 17-1/4", Dome Dimension: 24" x 14-1/4" x 7"
- Made of durable, impact resistant polycarbonate
- Industry leading quality skylight - Thicker and stronger than the original OEM skylight
- Take the dimensions of your skylight opening on your RV and compare them with this skylight to ensure a proper fit for your unit
- Use ICON Skylight Sealant for install
- fit type: Universal Fit.Fit Type: Universal Fit
- Skylight Color:
- Outer Dimension: 26" x 26"
- Dome Dimension: 22" x 22" x 4"
- The outer dome skylight allows a great amount of natural light to flow into your RV or camper. The natural light can help the interior of your rig feel much larger and more welcoming.
- The outer dome skylight is created using acrylic plastic. This plastic material is very tough, offering resistance to impact, chemicals, and temperature.
- Four color options are available for this outer dome skylight: Clear, White, Smoke, and Crackle.
- This outer dome skylight offers an optional inner dome and an optional trim ring for further customization.
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