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April 19, 2019 NHTSA CAMPAIGN NUMBER: 19V317000
If the wiring harness contacts the heat strip, the sheathing may melt, increasing the risk of fire.
NHTSA Campaign Number: 19V317
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 10
Summary
Forest River, Inc. (Forest River) is recalling certain 2019 Rockwood and Flagstaff recreational trailers. The wiring for the front bedroom air conditioning may have been improperly installed and may come in contact with the heat strip in the air conditioner.
Remedy
Forest River will notify owners, and dealers will secure the air conditioner wiring harness away from the heat strip, free of charge. The recall began on May 6, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River’s number for this recall is 10C-1001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
NHTSA RECALL: 19V317
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
05/06/2019
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US) and the Motor Vehicle Safety Act (Canada). Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 Rockwood RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel recreational vehicles.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The optionally installed bedroom/front A/C’s wiring was installed inconsistently. The wiring was not secured away from the air conditioners heat strip.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The wiring harness may come in contact with the heat strip in the air conditioner, potentially melting the sheathing, increasing the risk to an electrical fire and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall and providing them with the remedy for the wiring. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle
Owner is responsible for making arraignments to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Rockwood/Flagstaff Forest River, Inc.
Attn: WARRANTY MANAGER
201 W Elm St
Millersburg, IN 46543
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE/EMAIL |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | (574) 642-8943 |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | flagstaffcustomerservice@forestriverinc.com |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | rockwoodcustomerserviceforestriverinc.com |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 19V317
IMPORTANT SAFETY RECALL
NHTSA RECALL: 19V317
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
05/06/2019
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2019 Rockwood
RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production for Rockwood October 29th, 2018 through December 6th, 2018 The designated Date range of production for Flagstaff December 6th, 2018 through December 6th, 2018
DEFECT/NONCOMPLIANCE:
The optionally installed bedroom/front A/C’s wiring was installed inconsistently. The wiring was not secured away from the air conditioners heat strip.
EVALUATION OF RISK:
The wiring harness may come in contact with the heat strip in the air conditioner, potentially melting the sheathing,increasing the risk to an electrical fire and property damage.
SERVICE PROCEDURE:
Please review and follow the included remedy instructions.
AVAILABILITY OF REMEDY:
The remedy for this recall is available upon receipt of this notification.
PARTS AND RETURN:
Pictures are required for the remedy and/or inspection after installation.
Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
DEALER REPAIR CODES:
| UNITED STATES | REPAIR CODE | DESCRIPTION | ALLOWABLE HOUR(S) |
| 19V317 | 10-19V317 | INSTALL WIRE TIE TO KEEP WIRES AWAY FROM A/C HEAT COILS | .50 HRS |
HELPFUL CONTACT INFORMATION:
| CONTACT | PHONE/EMAIL |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | (574) 642-8943 |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | flagstaffcustomerservice@forestriverinc.com |
| FLAGSTAFF/ROCKWOOD CUSTOMER SERVICE | rockwoodcustomerserviceforestriverinc.com |
The Recall shall be considered the utmost priority to remedy the 2019 Rockwood RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel
recreational vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their 2019 Rockwood RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel recreational vehicles listed under this Recall.
If your dealership has already performed the remedy to 2019 Rockwood RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel recreational vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2019 Rockwood RLF2888WSC, RLF2892RBC, RLF2898KSC, RLT8324BS, RLT8328BS, RLT8335BSS and Flagstaff – FLF528RKSC, FLT832BHDS fifth wheel recreational vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee
within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FOREST RIVER | FLAGSTAFF | 2019 |
| FOREST RIVER | ROCKWOOD | 2019 |
7 Associated Documents
Recall Acknowledgement
RCAK-19V317-8241.pdf 245.793KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V317-0055.pdf 209.181KB
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Defect Notice 573 Report
RCLRPT-19V317-7024.PDF 213.703KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V317-4676.pdf 203.191KB
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Recall Quarterly Report #1, 2019-2
RCLQRT-19V317-7100.PDF 211.122KB
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Recall Quarterly Report #3, 2019-4
RCLQRT-19V317-6483.PDF 211.308KB
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Recall Quarterly Report #2, 2019-3
RCLQRT-19V317-7810.PDF 211.218KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V317&docType=RCL
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