Wheelchair Lift may Raise too High/FMVSS 403 – 2014-2016 Supreme Classic American Trolley

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March 1, 2019

Wheelchair Lift may Raise too High/FMVSS 403

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing the risk of injury.

 

NHTSA Campaign Number: 19V160

Manufacturer Supreme Corporation

Components EQUIPMENT ADAPTIVE

Potential Number of Units Affected 20

 

Summary

Supreme Corporation (Supreme) is recalling certain 2014-2016 Classic American Trolley vehicles equipped with Ricon K-series or S-Series Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle’s floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, “Platform Lift Systems.”

 

Remedy

Supreme will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began May 3, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL
NHTSA Recall No. 19V160

This notice applies to your vehicle:
Your Vehicle Identification Number (VIN):
Supreme Serial Number:

 

Dear Supreme Truck Body Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Supreme Corporation has decided that a defect exists which relates to motor vehicle safety in certain model year 2014-2016 Supreme Classic American Trolleys. Our records indicate that your vehicle(s) identified above may be affected. Supreme is conducting a safety recall to address this condition.

 

What is the Issue?

Certain Supreme trolleys were equipped with Ricon Corporation S or K Series Wheelchair Lifts that are subject of a recall being conducted by Ricon Corporation (NHTSA Recall No. 18E-044). According to Ricon, the lift position input cam may fail while in use. If the position input cam fails and the lift operator continues to press the “up” button on the operating pedant while the lift is occupied, the lift platform could tilt inward toward the vehicle, causing risk of injury.

 

What Should You Do?

Please contact your local Ricon dealer for a field modification instruction and all material required to mitigate this recall at no charge.

If you have any questions, you may contact Ricon customer service at (800) 322-2884 or Admin 18E044@wabtec.com

If you no longer own the vehicle(s) listed above, please contact Supreme’s Warranty Department at (844) 352-4921 or recall@supremecorp.com and provide any information you can furnish that will assist us in locating the current owner.

Note: Federal law prohibits the delivety ofaffected vehicles under a sale or lease until this issue has been corrected. Federal law also requires that any vehicle lessor receiving this recall notice forward a copy ofthe notice to the lessee within 10 days.

If you previously paid to have this condition remedied, you may be eligible for reimbursement. Please contact your Supreme representative for more information.

 

Questions or Concerns?

If you have any questions about this recall, please contact Supreme’s Warranty Department at (844) 352-4921 or by e-mail at recall@supremecorp.com.

If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590 or call the free Vehicle safety Hotline at 1-888-327-4236 (TYY: 1-800-424-9153) or go to www.safercar.gov (reference NHTSA Safety Recall No. 16V296).

We apologize for the inconvenience, but are taking this step in the interest of your personal safety and satisfaction with our vehicles. Thank you for your attention to this important matter.

Sincerely,

Supreme Corporation

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
SUPREME CLASSIC AMERICAN TROLLEY 2014-2016

 


2 Associated Documents

Recall Acknowledgement

RCAK-19V160-3145.pdf 245.038KB

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Defect Notice 573 Report

RCLRPT-19V160-4644.PDF 213.374KB

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Owner Notification Letter(Part 577)

RCONL-19V160-0327.pdf 133.836KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V160-8504.PDF 211.126KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V160-7395.PDF 211.221KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V160&docType=RCL


 

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