D24R6 – Loss of Steering from Tie Rod Separation – 2024-2025 Thomas Built Buses Saf-T-Liner C2 School Buses

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June 4, 2024 NHTSA CAMPAIGN NUMBER: 24V401000

Loss of Steering from Tie Rod Separation

Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

 

NHTSA Campaign Number: 24V401

Manufacturer Daimler Trucks North America, LLC

Components STEERING

Potential Number of Units Affected 25

 

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

 

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed August 3, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA’s number for this recall is D24R6.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Chronology :

On May 7, 2024, a tie rod failed on a vehicle during the manufacturing process while located at a Detroit Diesel Corporation (DDC) facility. DDC, in conjunction with DTNA, began an investigation into the occurrence including communicating with the supplier of the broken part and a metallurgical analysis. On May 20, 2024, DTNA received information from the supplier that it had identified a quality spill affecting the tie rod end manufacturing. On May 22, 2024, the metallurgical analysis confirmed that the parts had not been properly heat treated and the supplier advised that a particular batch of parts that had undergone an experimental heat treatment process had been mixed in with other parts when the tie rod assembly was being produced. On May 28, 2024, DTNA determined that a risk to motor vehicle safety exists and decided to conduct a voluntary recall. DTNA is not aware of any warranty claims, field service reports, deaths, injuries or property damage claims related to this issue.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
THOMAS BUILT BUSES SAF-T-LINER C2 2024-2025

 


2 Associated Documents

Recall 573 Report

RCLRPT-24V401-4310.PDF 215.011KB

 


Recall Acknowledgement

RCAK-24V401-6328.pdf 645.76KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V401&docType=RCL

 


 

SaleBestseller No. 1
VEVOR Inner Tie Rod Tool Kit, 13 Pcs Tie Rod Removal Tool, 13 Pcs Crowfoot Adapters Inner Tie Rod Tool Set, 1/2 Inch Drive Tube Tie Rods Tool, Heavy-Duty Steel Inner Tie Rod Removal Tool for Vehicle
  • Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
  • 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
  • Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
  • Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
  • Effortless Organization: The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
SaleBestseller No. 2
Orion Motor Tech Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool for Tie Rod Removal and Installation, Master Inner Tie Rod Tool Set with 12 Crowfoot Adapters 1/2 Inch Drive Tube
  • INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
  • 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
  • UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
  • SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
  • HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
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OEMTOOLS 27178 Master Inner Tie Rod Tool Set, Remove & Install Tie Rods in Cars, Pickups, and SUVs, Includes 12 Crowfoot Adapters & 1/2 Inch Drive Tube
  • Inner Tie Rod Removal Set: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm; Easily remove most inner tie rod ends
  • Ultra Durable: Tie rod puller tool's crowfoot adapters are nickel plated for durability; Work the inner tie rod tool kit on your tierod end with the confidence that your tie rod set won't bend or break during use; Get the most from our tie rods tool
  • Widely Useful Inner Tie Rod Tool: Be sure you have an inner tie rod kit that can easily reach your inner tie rod without removing the rack and pinion; Tube handle inner diameter is 2.125 in. to service small cars, pick-ups, and SUVs
  • Use A Ratchet Or Breaker Bar: Properly torque the inner tie rod remover on the tie rod end without hassle; Tie rod end puller's 1/2 Inch drive tube handle makes it easy to remove and re-install tie rod ends; Tie rod puller kit gives you proper reach
  • Effortless Organization: OEM Tools inner tie rod tool can be taken anywhere easily; Tie rod end removal tool comes in a blow mold case for easy organization; The inner tie rod end tool is portable for use on tie rod inner ends on your family's fleet
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OTC (6275) Tie Rod/Pitman Arm Adjusting Set
Bestseller No. 5
DPTOOL Inner Tie Rod Removal Tool Kit, Automotive Inner Tie Rod Tool Set with 12 Crowfoot Adapters, 1/2 Inch Drive Tube Tie Rods Tool, Suitable for Domestic & Import Cars
  • Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
  • 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
  • 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
  • Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
  • A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
Bestseller No. 6
Lisle 58100 Inner Tie Rod Tool Set, 12 Pc
  • The long socket slips over tie rod end and crows footengages on socket for easy removal and installation of tierods with inaccessible wrench flats.
  • Includes 12 crowsfeet, sizes 1-3/16", 1-1/4", 1-3/8", 1-1/2", 1-5/16", 1-7/16", 29mm,32.5mm, 33.6mm, 38.4mm, 40mm and 42mm
  • fits many cars, trucks and SUVs.
  • fit type: Vehicle Specific
Bestseller No. 7
Orion Motor Tech 5pc Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (BL06)
  • 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
  • 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
  • 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
  • 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
  • 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Bestseller No. 8
FEXON - 13 Piece Master Inner Tie Rod Tool Set, Remove & Install Tie Rods in Cars, Pickups, and SUVs, Includes 12 Crowfoot Adapters & 1/2 Inch Drive Tube Includes Storage Case
  • 13-PIECE TIE ROD SET:FEXON Master Inner Tie Rod Tool Set Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles.
  • 1/2-INCH DRIVE:This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
  • SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are made of durable, all-steel forging that ensures long-lasting use. The flexible sliding collar on the sleeve's top securely holds the crowd feet adapters in place, while its compatibility with 1/2" drive wrenches allows you to install parts that ordinary wrenches cannot handle. Additionally, the knurled handle provides a firm grip for optimal control at all times.
  • EASY TO OPERATE: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
  • QUICK ORGANIZATION:The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
Bestseller No. 9
CXPRO Tie Rod and Pitman Arm Adjusting Tool Set, 360-degree Rotation Tie Rod Adjusting Tool, Compatible with 1/2-inch Drive Ratchet
  • 【Flexibility】—— Its ability to rotate the sleeve 360 degrees enables it to perform adjustments even in tight and confined areas. This flexibility allows for greater accessibility and ease of use in challenging repair scenarios.
  • 【Compatibility】—— The set is designed to be compatible with a 1/2-inch drive ratchet or flex bar, which adds to its convenience. And also is compatible with a wide range of vehicle makes and models, offering versatility.
  • 【Durability and Reliability】—— The Tie Rod/Pitman Arm Adjusting Set is made of high-performance Chromium Vanadium steel for strength and durability. Providing long-lasting performance.
  • 【Easy Storage】—— The product comes with a convenient carrying case, designed to protect and organize all the components. The organized layout allows for quick and easy access to the required tools.
  • 【Application】—— The tie rod adjusting tool kit is designed to provide accurate adjustments to varying sizes of split tie rod sleeves on most compact to full-size cars and trucks.
Bestseller No. 10
Orion Motor Tech OMT 5-in-1 Ball Joint Separator, Pitman Arm Puller, Tie Rod End Tool Set for Front End Service, Splitter Removal Kit (RD06)
  • ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
  • HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
  • UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
  • PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
  • ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.

Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API

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