LED Backlight Circuit Board Failure May Cause Fire – 2022-2024 Outdoors RV Titanium Trailers

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-268
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Outdoors RV Manufacturing APR 12, 2024 NHTSA Recall No. : 24V-268 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Outdoors RV Manufacturing Address : 62582 Pierce Road
La Grande OR 97850
Company phone : 99999
Population :
Number of potentially involved : 1,032 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2024 Outdoors RV Titanium Vehicle Type : TRAILERS Body Style : ALL Power Train : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 10, 2022 – MAR 31, 2024 VIN Range 1 : Begin : 51W123128P1025775 End : 51W573326R1029181 ✔ Not sequential Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at random.
Involved Components : Part 573 Safety Recall Report 24V-268 Page 2 Component Name 1 : Suburban 22″ Range Component Description : Elite Series Deluxe Component Part Number : 3635D Component Name 2 : Suburban 22″ Range Component Description : Elite Series Deluxe Component Part Number : 3636D Component Name 3 : Suburban 22″ Range Component Description : Elite Series Deluxe Component Part Number : 3665D Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Co.
Address : 676 Broadway
Dayton Tennessee 37321 Country : United States Chronology :
4/3/2024- Suburban Notifies Outdoors RV of filed Recall with NHTSA 4/12/2024- Suburban Supplies Outdoors with affected serial numbers of ranges Description of Remedy :
Description of Remedy Program : There are two remedies for this issue. The LED Backlights can be removed
from the range or the circuit powering the LED backlights can be cut and properly terminated. The remedy will be done at no cost to the owner.
With proper documentation, Suburban will reimburse owners per their general reimbursement policy. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-268
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedied range will have the LED backlights removed or the circuit for the Red LED lights terminated.
The lights were removed from production starting April 4, 2024.
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024
* NR – Not Reported

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MOUNTAIN TOUGH FOUR SEASONS CAMPING
Safety Recall Letter of Completion
NTHSA 24V-268
To Outdoors RV Manufacturing,
This letter is confirming that I have received the recall notification and the needed Recall repair has been completed by my Dealer or Approved Service Center.
*Please fill out the customer info below:
Customer Name (please print): _____________________________
Address: ________________________________________________
Phone Number:___________________________________________
Make: ___________________________________________________
Model: __________________________________________________
Year: ___________________________________________________
VIN # ___________________________________________________
Range Model #___________________ Serial #__________________
*This portion to be filled out by the servicing Dealer or Approved Repair Center:
Dealer or Approved Service Center: __________________________
Technician Name (please print): _____________________________
Technician Signature: ______________________________________
By singing this document I am confirming that the recall repair has been completed and my Suburban range has the LED circuit parentally disabled.
Signature: ___________________________________ Date: ___________________________

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206346 Range and Slide-in Deactivate Lights Instructions
PN: 206346
4-2-2024
WARNING
This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure they can use the appliance safely.
To prevent electrical shock and/or equipment damage, disconnect electrical power to the system at the main fuse or circuit breaker until installation is complete.
CAUTION
This electrical work must be performed by trained technicians only. Adhere to all local and national codes and ordinances. Take care when securing and routing wires so they do not short. Personal injury and/or property damage may occur.
This electrical work will disable the function of the red, white and oven lights.
1.
Disconnect 12VDC power to the range.
2.
Remove the range main top by firmly pulling up at the front. Lift the main top free of the burner box clips and set aside.
3.
Locate the red and black wires that connect to the coach wiring (Coach wiring color may vary). Cut this wire directly behind the connector using a pair of electrical cutters.
4.
Crimp the Crimp Caps(233759) to incoming 12V positive and negative to prevent lights from being reattached.
5.
Locate and unplug the wires from the light switch on the front of the unit, Then remove the light switch by squeezing the locking tabs and replace with the plug provided in the kit (233754).
6.
Replace the main top by engaging rear clips and pressing firmly on the front latch.
7.
Close the glass cover (if equipped).
8.
Reconnect 12VDC power.
Service
For any questions, please reach out to the Suburban service department using the contact information below.
Suburban, An Airxcel Brand
Service Department
676 Broadway Street
Dayton, TN 37321
(574) 247-9235 Option 5

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IMPORTANT SAFETY RECALL
This notice applies to your Vehicle Identification Number: *****
May 17, 2024
Subject: Outdoors RV Safety Recall 2024-01; NHTSA Recall No 24V-268
Dear Customer:
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Outdoors RV Manufacturing (ORV) has decided to recall certain Titanium model trailers built from 2022 to 2024 with Suburban ranges that have Red LED backlit knobs. The Suburban stove LED backlight printed circuit boards (PCB) are not fully coated. The lack of adequate coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in failure of the PCB.
The remedy for this defect is to disable the lights, contact your Dealer to make arrangements to have your unit repaired. The manufacturer of the range has set up a kit to safely disable the lights as well as a service bulletin explaining the repair. This Recall will be repaired by your Dealer at no cost to you. The remedy will take .03 hour to complete. Outdoors RV has sent letters to all of our Dealers, explaining the recall and how they can help our customers get their range repaired.
You may be eligible to receive a reimbursement for the cost of the repairs made prior to receiving this notice. Contact Outdoors RV Service Department at 541-962-1866 for information on how to file a claim.
You may contact the ORV Warranty and Service Department by email at Todd.Morton@outdoorsrvmfg.com, by fax at 541-962-1894 or by phone at 541-962-1866
Please have this letter and your VIN # available for prompt service.
If, after contacting Outdoors RV Manufacturing, you are still having problems getting your vehicle remedied or there has been an unreasonable delay in securing repairs, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, SW, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If this letter finds you and you have sold the unit in question, please respond by notifying Outdoors RV of who the buyer was along with any and all contact information for the buyer.
Once your unit has been successfully repaired, please fill out the included confirmation sheet and return or mail it back to Outdoors RV Manufacturing in the supplied Self Addressed Stamped Envelope.
Your safety and satisfaction are important to us and we regret any inconvenience this may cause you.
Respectfully,
Todd Morton
Outdoors RV Manufacturing
62582 Pierce Road * PO Box 1047 * La Grande OR 97850
541-962-1866 * Fax: 541-962-1894 www.outdoorsrvmfg.com

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MOUNTAIN TOUGH FOUR SEASONS CAMPING
Important Safety Recall
NHTSA 24V-268
Titanium Option Trailers built between 2022 and 2024 with 22” Suburban Ranges
Attention Service Department:
It has come to our attention that certain 22” ranges used in our Titanium Option trailers built between 2022 and 2024 may have a faulty LED printed circuit boards. The Suburban stove LED backlight printed circuit boards (PCB) are not fully coated. The lack of adequate coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in failure of the PCB. These ranges have red backlit LED lights behind the knobs; blue LED lighted ranges are not affected. These lights will be permanently disabled and the circuit properly terminated. Letters have been sent out to all of our customers with a Titanium trailer built in this time frame and they will be contacting you for the repair. If you have an unsold, stock unit on your lot please perform the Recall repair as soon as possible.
What you need to do:
Follow the instructions from Suburban in their service instruction sheet by using their part kit. You can order the kit by calling Suburban at 423-775-2131 or emailing at Orders@suburban.com . The attached letters and instruction sheet will provide further information.
Part numbers:
Instruction sheet (206346) Repair kit (233759).
Warranty reimbursement:
Use Flat Rate Code 0615-07 for a .3 and file a warranty claim with Outdoors RV using the standard claim form. Please complete and sign, along with the customer signature, the proof of completion letter and send back to Outdoors RV using the postage paid envelope included with the recall notice.
Thank you for your attention to this matter and for your continued support of our customers.
Todd Morton
Assistant Service Manager
Outdoors RV Manufacturing – todd.morton@outdoorsrvmfg.com – Phone 541-962-1866 ex.285 5/17/24

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