24E002 – Incorrect Weld May Cause Seat Failure – Villa International Seat Pedestal

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January 11, 2024 NHTSA CAMPAIGN NUMBER: 24E002000

Incorrect Weld May Cause Seat Failure/FMVSS 207

A loose or detached seat assembly increases the risk of injury.

 

NHTSA Campaign Number: 24E002

Manufacturer Villa International

Components SEATS

Potential Number of Units Affected 35

 

Summary

Villa International is recalling certain seat pedestals, with part number 400029. The pedestal mounting plate may be improperly welded, which can cause the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” and number 210, “Seat belt assembly anchorages.”

 

Remedy

Villa International will work with the affected vehicle manufacturers to inspect for a missing weld and replace the pedestal, as necessary, free of charge. Owner notification letters are expected to be mailed January 15, 2024. Owners may contact Villa International customer service at 1-888-707-7272.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

NHTSA RECALL NO. 24E002

DATE;

Dear

This letter was sent to you in accordance with the National  Traffic and Motor Vehicle Safety Act.

Villa International has decided that certain Jayco  motor-homes equipped with Villa driver and passenger seating fail to conform to Federal Motor Vehicle Safety Standard NO. 207, “seating systems”.

According to our vehicle information, your motor-home has been identified as being on the affected vehicle recall list. The Villa seats affected were fabricated and delivered to Jayco from 12. 27.21 through  3.27.22. These seats were installed into Jayco, Anthem, Aspire, and Cornerstone vehicles.

The defect concerns the seat pedestal that mounts to the vehicle floor. The attached drawing #100025 shows the defective pedestal without the weld bead and the correct pedestal with the weld bead. The pedestal incorrectly welded could fail in the event of a crash increasing the risk of injury.

The recall remedy is to inspect for the incorrect pedestal weld of the can to the mounting plate among the vehicles determined to be affected. The repair of vehicle seats found to have the defective pedestal will be to replace the defective pedestal with a new one.

Please contact your Jayco dealer as soon as possible to arrange an inspection date for your vehicle. Inspection photos of the pedestal weld areas per the attached drawings can also be sent to Villa to determine if the recall repair will be required. The pedestal inspection photos can be sent to jim@villainternational,com.

The instructions for the correction have been sent to your dealer and the proper replacement parts will be available.

The necessary time to inspect for the defective pedestal would be less than 5 minutes. Replacement of the pedestal will take approximately one hour. The inspection and replacement pedestal will be done free of charge.

Your dealer is best equipped to provide the service and ensure that your vehicle is corrected properly. If your dealer fails to correct the defect on the agreed service date and or within seven (7) days of the service date, please contact Villa International at the phone numbers listed below or Jayco customer service.

The enclosed form identifies your motor-home on the affected vehicle list. Present this form to your motor-home dealer as it will serve as the authorization and claim form to have the correction made. If the affected vehicle has been traded or sold or cannot have the inspection /repair service performed, please notify Villa International by completing the enclosed reply form and returning it promptly. (Federal law requires that any vehicle lesser receiving this recall notice must forward a copy to the lessee within ten days.)

In the event that after contacting the dealer, Villa International, and vehicle manufacturer and you are unable to have this safety defect corrected within a reasonable time and without charge, please contact by writing the Administer, National Highway Traffic Safety Administration, 400 Seventh street , SW, Washington, DC 20590 or call 1-888-327-4236.

The enclosed owner reply form identifies the affected vehicle for this recall.

Presenting this form to your dealer will assist in completing the necessary correction in the shortest possible time. If you have traded or sold this vehicle please complete the reply form and return it to Villa International.

Please note that you may be entitled to reimbursement for pre-notification of issues if proper documentation can be produced. (reference 49 CFR part 577.13) Please contact Jayco customer service or Villa International to request reimbursement for any repairs performed on Villa seating on the affected vehicle prior to this notification.

We at Villa International are sorry to have caused this inconvenience at this time. We have taken this action to ensure your safety and for your continued satisfaction with our seating products.

 

Sincerely,

JG Mariel

Villa International

 

13760 Midway Street, Cerritos, CA 90703 Ph: 562-404-8111 Fx: 562-404-7499
4733 Eastland Drive, Elkhart, IN 46516 Ph: 574-389-8383 Fx: 574-389-9393

 


Chronology :

A defective pedestal discovered by a new vehicle inspection through a warranty inquiry, August 2023.

Determined seat shipping dates with pedestal 400029 from seat order date.

 


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
VILLA SEATING PEDESTAL

 


4 Associated Documents

Defect Notice 573 Report

RCLRPT-24E002-2182.PDF 213.641KB

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Recall Acknowledgement

RCAK-24E002-6551.pdf 646.485KB

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Recall 573 Report – 1/23/2024

RCLRPT-24E002-5851.PDF 213.678KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-24E002-6290.pdf 462.265KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E002&docType=RCL

 


 

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Last update on 2024-04-06 / Affiliate links / Images from Amazon Product Advertising API

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