SC0456 – Hendrickson Aux Lift Axle – 2024 Mack Granite

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December 22, 2023 NHTSA CAMPAIGN NUMBER: 23V887000

Axle Spindles May Fracture

An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.

 

NHTSA Campaign Number: 23V887

Manufacturer Mack Trucks, Inc.

Components STEERING

Potential Number of Units Affected 5

 

Summary

Mack Trucks, Inc (Mack) is recalling certain 2024 Granite vehicles. The bearing journals may not be fully seated in the steering knuckle assembly, preventing the proper installation of the wheel end hub assembly.

 

Remedy

Dealers will inspect and replace the steering knuckle assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 8, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack’s number for this recall is SC0456.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Description

Vehicles may be equipped with Hendrickson Composilite EXS20 and SC 20 steerable auxiliary lift axle suspension assemblies with bearing journals not fully seated to the backbones of the left and right-side steering knuckle assembly in order for the wheel end hub assemblies to be properly installed. This can result in foreign object debris on the roadway, increasing the risk of a crash and/or injury.

There have been no field reports, warranty claims or customer complaints associated with this issue.

Vehicles will be inspected to identify suspect Hendrickson Composolite EXS20 and SC 20 steerable auxiliary lift axle suspension assemblies, those which are suspect will be repaired following Hendrickson’s Instructions.

 

Model and Model Years Affected

  • Certain 2024 Granite model vehicles manufactured September 27, 2023, through November 28, 2023.

 

Vehicle Quantities

  • 5 vehicles (all 5 US)

 

Dealer Responsibilities

  • The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act require dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
  • Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Notification Release Schedule

  • Vehicle list will be posted on the Trucks Dealer Portal on December 22, 2023.
  • Owner notification letters will be released on or before February 08, 2024.
  • Repair Instruction will be released once they are available.

 

Contact

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 


Chronology :

November 17, 2023, Volvo Product Safety Office receives a report of a potential issue with Hendrickson Auxiliary axles where the bearing journal is not fully installed, and a formal investigation is opened.

November 27, 2023, after review by Product Safety Evaluation Committee a request is made to Hendrickson to provide their safety inputs to their product issue.

December 18, 2023, Hendrickson provides formal notification that they have filed an equipment recall Composilite EXS20 and SC20 steerable auxiliary lift axle suspension assemblies and individual steering knuckle assembly components equipped with bearing journals that may not have been seated correctly to the backbones of the left and right-side steering knuckle assembly components during manufacture.

December 18, 2023, Volvo Product Safety Committee meets and reviews Hendrickson’s filing and impacts on our product and decides that a product safety defect exists.

December 22, 2023, DIR 573 Report filed with NHTSA.

There have been no accidents or injuries related to this issue, there have been no warranty claims, field reports or customer complaints associated with this issue.

 


23E095 – HAUX 2023-01 – Axle Spindles May Fracture – Hendrickson COMPOSILITE EXS20 & SC20 Lift Axles

 

23E095 – HAUX 2023-01 – Axle Spindles May Fracture – Hendrickson COMPOSILITE EXS20 & SC20 Lift Axles

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
MACK GRANITE (GR) 2024

 


3 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-23V887-6377.pdf 87.476KB

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Defect Notice 573 Report

RCLRPT-23V887-5704.PDF 216.254KB

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Recall Acknowledgement

RCAK-23V887-6414.pdf 645.415KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V887&docType=RCL

 


 

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Last update on 2024-06-08 / Affiliate links / Images from Amazon Product Advertising API

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