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November 22, 2023 NHTSA CAMPAIGN NUMBER: 23V788000
Reversed Plug Blades on Electrical Outlet
Electrical outlet failure can increase the risk of a fire.
NHTSA Campaign Number: 23V788
Manufacturer Grand Design RV, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,011
Summary
Grand Design RV, LLC (Grand Design) is recalling certain 2024 Reflection travel trailers. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.
Remedy
Dealers will replace the incorrect receptacles, free of charge. Owner notification letters are expected to be mailed January 5, 2024. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910041.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On or around 11/14/2023, Grand Design was made aware of the voluntary safety recall initiated by the product manufacturer. Grand Design with the assistance of Dave Carter & Associates representatives determined no affected parts are being used in active production and no affected products are present in our stock.
11/15/23, Grand Design determined scope of affected units and initiated process for field action.
Grand Design is not aware of any incidents or injuries as a result of this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
GRAND DESIGN | REFLECTION | 2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V788-1573.pdf 645.954KB
Defect Notice 573 Report
RCLRPT-23V788-2653.PDF 215.853KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V788&docType=RCL
- Continuously protects against electric shock & electrocution by interrupting power if a ground-fault is detected.
- Required by the NEC for areas around the home within a close proximity to a water source (kitchen, bathroom, laundry room, basement, garage/carport, pool area).
- Patented reset/lockout feature prevents reset if the GFCI is unable to respond to a ground-fault or if it isn't wired properly. Regularly conducts an automatic self-test to ensure safety.
- LED indicator provides simple, intuitive feedback on power and protection status.
- Tamper-resistant shutters prevent foreign objects, such as keys, from being inserted into the outlet.
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- GFCI Outlet - Constructed with premium high-impact resistant thermoplastic materials and rational structure design, ensures superior strength and durability. it a single gang GFCI electrical box that supports a standard duplex, grounded receptacle
- Safe electrical GFCI outlet tester with TEST and RESET buttons and LED Indicator is designed to meet local and national electrical codes.
- Safty - The ANKO GFCI USB Outlet meets UL-Listed YGB-094WR, 20 Amp, 125 Volt, 60HZ. Tamper Resistant Receptacle prevents young children from inserting unwanted objects into the outlets. For an added layer of protection, the GFCI regularly conducts an automatic internal test to confirm that it can respond to a ground fault, provides continuous ground fault protection.
- Weather Resistant - Constructed with advanced UV stabilized engineering to provide superior corrosion, temperature, and UV resistance, preventing discoloration and aging, ideal for outdoor & indoor use. Ground fault circuit interrupter GFCI outlets are required in kitchens and bathrooms and within 25 feet of heating, air conditioning and refrigeration equipment to prevent electrical shock in areas subject to moisture.
- 【20 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Automatic Self-Test】The red LED light blinks every 30 seconds indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant (TR) receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Wall plates, screws and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. UL Listed.
- 20 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 20A/125V/2500W. Wallplate Included, ETL Listed
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from electrocution by preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Weather Resistant Outdoor Outlet - Constructed with advanced Anti-UV radiation PC Material, it is capable to provent extreme corrosion and temperature. The UV resistance, proventing discoloration and aging, is ideal for outdoor & indoor use.
- Easy Installation - Back and side wiring, no extra wiring required. Unbreakable polycarbonate decorator wall plates, screws and complete installation instructions included.
- 【15 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Self-Test】The red LED light blinks indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Screwless Wallplate and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. ETL Listed. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Easy Installation - Back and side wiring, no extra wiring required. The package includes detailed instruction. Ideal for use in indoor occasions such as homes, offices, hospitals, schools.
- Certification and Warranty - UL certified for top quality standards and safe operation, 3GRACE Brand proudly provides warranty on all Outlet Receptacle products to ensure 100% satisfaction.
- Provides continuous ground fault protection – detects and trips on actual ground fault even when self-test is being conducted
- Periodically conducts an automatic internal test to confirm that it can respond to a ground fault
- Terminals allow for easy wiring options – back and side wire capable
- 15 Amp, 125 Volt Receptacle/Outlet
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-788
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Grand Design RV, LLC
Submission Date : NOV 22, 2023
NHTSA Recall No. : 23V-788
Manufacturer Recall No. : 910041
Manufacturer Information :
Manufacturer Name : Grand Design RV, LLC
Address : 11333 County Road 2
Middlebury IN 46540
Company phone : (574) 825-8000 x2015
Population :
Number of potentially involved : 1,011
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Grand Design Reflection
Vehicle Type : TRAILERS
Body Style :
Power Train : NR
Descriptive Information : The recall population was determined from purchase orders provided by Hubbell
Wirecon, the product supplier. Purchase orders were matched with production units
to accurately determine the population. The recalled product has a defect not present
in units outside of the population. There are 1012 affected, 2024 Grand Design,
Reflection travel trailers and fifth wheels.
Production Dates : SEP 06, 2023 – NOV 15, 2023
VIN Range 1 : Begin : 573FR3429R3348091 End : 573FR3129R3348689 ✔ Not sequential
VIN Range 2 : Begin : 573FR3822R9924948 End : 573TR3828R9925492 ✔ Not sequential
Description of Defect :
Description of the Defect : The hot and neutral plug blade opening on one of the two receptacle outlet
faces are reversed.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no
ground pin is inserted into the affected product, it may lead to an electrical
short, with the potential to cause product failure, property damage and an
increased risk of fire or injury. Grand Design has no damage, injuries or
deaths related to this concern.
Description of the Cause : Electrical receptacles produced by Hubbell Wirecon have the “HOT” and
“Neutral” plug blade openings on one of the two receptacle outlet faces,
reversed.
Part 573 Safety Recall Report 23V-788 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Identification of Any Warning
that can Occur :
Failure can be preceded by a loss of power, tripped safety breaker or strong
smell of melting wires.
Involved Components :
Component Name 1 : White Hubble Recept
Component Description : RECEPT WHITE HUBWIR WDRU15WT #71 15AMP WHT SCD DUPLEX
Component Part Number : WDRU15WT
Supplier Identification :
Component Manufacturer
Name : Dave Carter
Address : 2434 Century Drive
Goshen Indiana 46528
Country : United States
Chronology :
On or around 11/14/2023, Grand Design was made aware of the voluntary safety recall initiated by the
product manufacturer. Grand Design with the assistance of Dave Carter & Associates representatives
determined no affected parts are being used in active production and no affected products are present in our
stock.
11/15/23, Grand Design determined scope of affected units and initiated process for field action.
Grand Design is not aware of any incidents or injuries as a result of this issue.
Part 573 Safety Recall Report 23V-788 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Grand Design, as the Final Stage Manufacturer, will release a Recall Notice
(immediately following NHTSA assignment of a recall number) to all Grand
Design dealers and registered owners. Owners will be instructed to take
their vehicle to the nearest Grand Design dealer to have their receptacles
replaced at no charge. Owner’s that have paid to have this service
performed will be reimbursed by Grand Design for any expenses incurred
relating to the defect.
How Remedy Component Differs
from Recalled Component :
The hot and neutral blade on the replacement receptacles are located in
the correct orientation.
Identify How/When Recall Condition
was Corrected in Production :
Remaining faulty components were removed from production and
replaced with supplier corrected recepts.
Recall Schedule :
Description of Recall Schedule : Owners of affected vehicles will be notified by First Class mail that their
vehicle is affected by this recall. In addition we will post recall
information electrically for consumer access. Dealer will be notified of the
recall action (by First Class mail & electronically) and will be supplied
with repair information and vehicle identification information.
Planned Dealer Notification Date : JAN 03, 2024 – JAN 03, 2024
Planned Owner Notification Date : JAN 05, 2024 – JAN 05, 2024
* NR – Not Reported
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