9903592 – Window Shade Obstructs Emergency Exit – 2024 Jayco Precept & Entegra Coach Vision XL Motorhomes

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October 5, 2023 NHTSA CAMPAIGN NUMBER: 23V673000

Window Shade Obstructs Emergency Exit

An obstructed emergency exit window may prevent or delay occupants from exiting in an emergency, increasing the risk of injury.


NHTSA Campaign Number: 23V673

Manufacturer Jayco, Inc.

Components STRUCTURE

Potential Number of Units Affected 46



Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Precept and Entegra Coach Vision XL motorhomes. The window shade may obstruct the emergency exit window opening.



Dealer will inspect and replace the window shade, as necessary, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9903592.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2024 Jayco Precept and Entegra Coach Vision XL Class A motorhomes.


Reason for this recall

The window shade may obstruct the emergency exit window opening. An obstructed emergency exit window may prevent or delay occupants from exiting in an emergency, increasing the risk of injury.


Recall Remedy

Dealer will inspect and replace the window shade, as necessary. The remedy will be free of charge and will take approximately ½ hour to complete.


What we need you to do

Please contact a Jayco certified repair facility and schedule an appointment for this remedy.


Emergency Window Shade

Installed cassette window shade reduced opening of the window. The opening size was not large enough to meet egress requirements.

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Chronology :

September 18, 2023 an internal communication was received from our Engineering Motorized Division informing the Jayco compliance team that there were certain 2024 Jayco Precept and Entegra Coach vision XL Class A motorhomes built with a cassette window shade that obstructs the opening of the emergency egress window located at the passenger side rear of the motorhome.

September 18, 2023 Members of the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC).

September 20, 2023 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC).

September 27, 2023 SSC met and voted that a safety recall was appropriate for this incident.

Jayco Inc. has not received any warranty claims for this issue.


2 Affected Products




5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V673-2308.PDF 215.601KB

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Recall Acknowledgement

RCAK-23V673-1432.pdf 645.985KB

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Remedy Instructions and TSB

RCRIT-23V673-4802.pdf 1107.585KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V673-4858.pdf 256.509KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V673-4929.pdf 95.356KB

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Last update on 2024-05-18 / Affiliate links / Images from Amazon Product Advertising API

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