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October 4, 2023 NHTSA CAMPAIGN NUMBER: 23E075000
Ball Stud May Separate Causing Loss of Control
A loss of steering can result in a loss of vehicle control and increases the risk of a crash.
NHTSA Campaign Number: 23E075
Manufacturer Dorman Products, Inc.
Components SUSPENSION
Potential Number of Units Affected 24,288
Summary
Dorman Products, Inc. (Dorman) is recalling certain Suspension Ball Joints, with part number BJ50075. The ball stud may separate from the lower control arm which can lead to loss of steering control.
Remedy
Dorman will provide a replacement ball joint nut, free of charge. Owner notification letters are expected to be mailed December 1, 2023. Owners may contact Dorman customer service at 1-800-523-2492. Dorman’s number for this recall is BJ1023XXXXX.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
25 April 2023, received a claim related to subject part resulting in vehicle damage. No reported associated injuries on this claim; no other similar claims. 26 April 2023, all inventory of affected part numbers blocked from additional sales. May 2023 – July 2023, dynamic testing of balljoint and interfaces to salvage and new OEM parts for application vehicle. June 2023, issue return request of customer inventory for rework with new fastener. September is first receipt of replacement fastener with larger diameter flange. 27 September, 2023, Material Review Board meeting to review collected data. The Board determined the potential for a defect and safety risks were present. These ball joints have only been sold to distributors/retailers.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
DORMAN | BALL JOINT |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-23E075-8840.PDF 214.19KB
Recall Acknowledgement
RCAK-23E075-2896.pdf 782.189KB
Recall 573 Report – 10/10/2023
RCLRPT-23E075-1004.PDF 214.283KB
Manufacturer Notices(to Dealers,etc)
RCMN-23E075-4140.pdf 109.739KB
Manufacturer Notices(to Dealers,etc)
RCMN-23E075-0216.pdf 109.095KB
Recall 573 Report – 10/18/2023
RCLRPT-23E075-7390.PDF 214.753KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E075&docType=RCL
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Last update on 2024-04-14 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-075 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Dorman Products, Inc. Submission Date : OCT 04, 2023 NHTSA Recall No. : 23E-075 Manufacturer Recall No. : BJ1023XXXXX Manufacturer Information : Manufacturer Name : Dorman Products, Inc. Address : 3400 East Walnut Street Colmar PA 18915 Company phone : 215-712-5222 Population : Number of potentially involved : 24,288 Estimated percentage with defect : 35 % Equipment Information : Brand / Trade 1 : Dorman Model : Suspension Ball Joint Part No. : BJ50075 Size : NR Function : NR Descriptive Information : Product was sold as BJ50075 with labeling varieties BJ50075-AZUS, BJ50075- DURA, BJ50075-ORLY, BJ50075-PRNT. All production of the subject part is included in the number potentially involved total of 24,288. This includes quantities sold to customers and retained within our inventory. Estimate of 35% is reflective of material manufactured for Acura TL applications based on ratio of vehicles in operation (VIO). Honda Accord applications are excluded. Production Dates : SEP 14, 2020 – MAY 11, 2023 Description of Defect : Description of the Defect : The ball stud may separate from the lower control arm. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the ball stud were to separate from the lower control arm, a partial loss of steering may result. A loss of steering could lead to loss of control of the vehicle and an increased risk of occupant injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 23E-075 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 25 April 2023, received a claim related to subject part resulting in vehicle damage. No reported associated injuries on this claim; no other similar claims. 26 April 2023, all inventory of affected part numbers blocked from additional sales. May 2023 – July 2023, dynamic testing of balljoint and interfaces to salvage and new OEM parts for application vehicle. June 2023, issue return request of customer inventory for rework with new fastener. September is first receipt of replacement fastener with larger diameter flange. 27 September, 2023, Material Review Board meeting to review collected data. The Board determined the potential for a defect and safety risks were present. Description of Remedy : Description of Remedy Program : Dorman will notify owners, a simple diagnostic can be performed to determine if they are impacted by this recall. Dorman will provide a replacement OEM-spec ball joint nut, free of charge. The replacement should take 15 minutes, by a skilled service technician. A requested labor refund check will be processed and mailed to the consumer upon reciept of proof of payment. How Remedy Component Differs from Recalled Component : The remedy nut will feature a wide flange which is similar to OEM fastener to extend beyond the insert sleeve of control arm assembly on Acura TL applications. (No sleeve in control arm on Honda applications) Identify How/When Recall Condition was Corrected in Production : All corrected product and new production with revised fastener have been made available under part number BJ59115 since June 2023. Part 573 Safety Recall Report 23E-075 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : The planned notification date for the distribution of the dealer notice is 27OCT23, followed by the Consumer notice to begin on 01DEC23. Planned Dealer Notification Date : OCT 27, 2023 – DEC 01, 2023 Planned Owner Notification Date : DEC 01, 2023 – DEC 18, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
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Dorman Products-Direct Customer Notice – 23E-075 October 18, 2023 Product Category: Suspension Ball Joint Part Number(s): BJ50075 BJ50075-ORLY BJ50075-PRNT BJ50075-DURA BJ50075-AZUS 2601797 Destroy in Field: No Return Authorization: Yes Return Location: Dorman Products, Inc. 3400 East Walnut Street Colmar, PA 18915 Issue Credit: Yes, upon receipt of returned parts, follow instructions below. Defect: Due to an incorrect castle nut, these ball joints may have a ball stud that can separate from the lower control arm, potentially causing a partial loss of steering. A loss of steering could lead to loss of control of the vehicle and an increased risk of occupant injury. Remedy: Dorman Products wishes to recover as many of these parts as possible. Dorman initiated a NHTSA recall campaign 23E-075 of this product and will work with you to identify potentially affected end users/consumers. They will be notified by mail and will be instructed to call our toll-free hotline at 1-800-523-2492 press 5. INSTRUCTIONS: 1. Please check your inventory and return any of the above-noted part numbers on a separate return marked: Dorman RGA# XXXXXXXXX-ZQ – to be obtained by calling Dorman Customer Service Ball Joint – 23E-075 Deadline for return of this recalled product is December 15, 2023. 2. Please provide a list of names, addresses, phone #’s, emails of customers/end users that may have potentially purchased the above part numbers as soon as possible. 3. Please post the Consumer Notice in your facilities/stores. (Consumer Notice is a separate document from this notice). 4. The part numbers are being discontinued to facilitate this process: Dorman Part # Replaced with Alternate Part # Replaced with BJ50075 BJ59115 BJ50075 – AZUS BJ59115 – AZUS BJ50075 – DURA BJ59115 – DURA BJ50075 – ORLY BJ59115 – ORLY BJ50075 – PRNT BJ59115 – PRNT 2601797 4601797 Important Note: It is a violation of Federal law to sell or lease any new or used item of motor vehicle equipment covered by a recall until the defect is remedied. We regret this issue and remain committed to providing you with quality products and services. Thank you for your continued interest in and support of Dorman Products.
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Dorman Products-Direct Customer Notice (Jobbers) – 23E-075 October 18, 2023 Product Category: Suspension Ball Joint Part Number(s): BJ50075 BJ50075-ORLY BJ50075-PRNT BJ50075-DURA BJ50075-AZUS 2601797 Destroy in Field: No Return Authorization: Yes Return Location: Dorman Products, Inc. 3400 East Walnut Street Colmar, PA 18915 Issue Credit: Yes, upon receipt of returned parts, follow instructions below. Defect: Due to an incorrect castle nut, these ball joints may have a ball stud that can separate from the lower control arm, potentially causing a partial loss of steering. A loss of steering could lead to loss of control of the vehicle and an increased risk of occupant injury. Remedy: Dorman Products wishes to recover as many of these parts as possible. Dorman initiated a NHTSA recall campaign 23E-075 of this product and will work with you to identify potentially affected end users/consumers. They will be notified by mail and will be instructed to call our toll-free hotline at 1-800-523-2492 press 5. INSTRUCTIONS: 1. Please check your inventory and return any of the above-noted part numbers to your servicing warehouse, on a separate return marked: Ball Joint – 23E-075 Deadline for return of this recalled product is December 15, 2023. The servicing warehouse will then send the product back to Dorman. 2. Please provide a list of names, addresses, phone #’s, emails of customers/end users that may have potentially purchased the above part numbers as soon as possible. 3. Please post the Consumer Notice in your facilities/stores. (Consumer Notice is a separate document from this notice). 4. The part numbers are being discontinued to facilitate this process: Dorman Part # Replaced with Alternate Part # Replaced with BJ50075 BJ59115 BJ50075 – AZUS BJ59115 – AZUS BJ50075 – DURA BJ59115 – DURA BJ50075 – ORLY BJ59115 – ORLY BJ50075 – PRNT BJ59115 – PRNT 2601797 4601797 Important Note: It is a violation of Federal law to sell or lease any new or used item of motor vehicle equipment covered by a recall until the defect is remedied. We regret this issue and remain committed to providing you with quality products and services. Thank you for your continued interest in and support of Dorman Products.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-075 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Dorman Products, Inc. Submission Date : OCT 10, 2023 NHTSA Recall No. : 23E-075 Manufacturer Recall No. : BJ1023XXXXX Manufacturer Information : Manufacturer Name : Dorman Products, Inc. Address : 3400 East Walnut Street Colmar PA 18915 Company phone : 215-712-5222 Population : Number of potentially involved : 24,288 Estimated percentage with defect : 35 % Equipment Information : Brand / Trade 1 : Dorman Model : Suspension Ball Joint Part No. : BJ50075 Size : NR Function : NR Descriptive Information : Product was sold as BJ50075 with labeling varieties BJ50075-AZUS, BJ50075- DURA, BJ50075-ORLY, BJ50075-PRNT. All production of the subject part is included in the number potentially involved total of 24,288. This includes quantities sold to customers and retained within our inventory. Estimate of 35% is reflective of material manufactured for Acura TL applications based on ratio of vehicles in operation (VIO). Honda Accord applications are excluded. Production Dates : SEP 14, 2020 – MAY 11, 2023 Description of Defect : Description of the Defect : The ball stud may separate from the lower control arm. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the ball stud were to separate from the lower control arm, a partial loss of steering may result. A loss of steering could lead to loss of control of the vehicle and an increased risk of occupant injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 23E-075 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Suspension Ball Joint Component Description : Balljoint between front lower control arm and steering knuckle Component Part Number : BJ50075 Supplier Identification : Component Manufacturer Name : Dorman Products Address : NR NR Country : NR Chronology : 25 April 2023, received a claim related to subject part resulting in vehicle damage. No reported associated injuries on this claim; no other similar claims. 26 April 2023, all inventory of affected part numbers blocked from additional sales. May 2023 – July 2023, dynamic testing of balljoint and interfaces to salvage and new OEM parts for application vehicle. June 2023, issue return request of customer inventory for rework with new fastener. September is first receipt of replacement fastener with larger diameter flange. 27 September, 2023, Material Review Board meeting to review collected data. The Board determined the potential for a defect and safety risks were present. These ball joints have only been sold to distributors/retailers. Description of Remedy : Description of Remedy Program : Dorman will notify owners, a simple diagnostic can be performed to determine if they are impacted by this recall. Dorman will provide a replacement OEM-spec ball joint nut, free of charge. The replacement should take 15 minutes, by a skilled service technician. A requested labor refund check will be processed and mailed to the consumer upon reciept of proof of payment. How Remedy Component Differs from Recalled Component : The remedy nut will feature a wide flange which is similar to OEM fastener to extend beyond the insert sleeve of control arm assembly on Acura TL applications. (No sleeve in control arm on Honda applications) Identify How/When Recall Condition was Corrected in Production : All corrected product and new production with revised fastener have been made available under part number BJ59115 since June 2023. Part 573 Safety Recall Report 23E-075 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : The planned notification date for the distribution of the dealer notice is 27OCT23, followed by the Consumer notice to begin on 01DEC23. Planned Dealer Notification Date : OCT 27, 2023 – DEC 01, 2023 Planned Owner Notification Date : DEC 01, 2023 – DEC 18, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-075 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Dorman Products, Inc. Submission Date : OCT 18, 2023 NHTSA Recall No. : 23E-075 Manufacturer Recall No. : BJ1023XXXXX Manufacturer Information : Manufacturer Name : Dorman Products, Inc. Address : 3400 East Walnut Street Colmar PA 18915 Company phone : 215-712-5222 Population : Number of potentially involved : 27,528 Estimated percentage with defect : 35 % Equipment Information : Brand / Trade 1 : Dorman Model : Suspension Ball Joint Part No. : BJ50075 Size : NR Function : NR Descriptive Information : Product was sold as BJ50075 with labeling varieties BJ50075-AZUS, BJ50075- DURA, BJ50075-ORLY, BJ50075-PRNT. All production of the subject part is included in the number potentially involved total of 27,528. This includes quantities sold to customers and retained within our inventory. Estimate of 35% is reflective of material manufactured for Acura TL applications based on ratio of vehicles in operation (VIO). Honda Accord applications are excluded. Production Dates : SEP 14, 2020 – MAY 11, 2023 Brand / Trade 2 : Dorman Model : Suspension Ball Joint Part No. : 2601797 Size : NR Function : NR Descriptive Information : Product was sold as 2601797 with not labeling varieties. All production of the subject part is included in the number potentially involved total of 27,528. This includes quantities sold to customers and retained within Dorman inventory. Estimate of 35% is reflective of material manufactured and used for Acura TL applications based on ratio of vehicles in operation (VIO). Acura TSX, Acura RL, and Honda Accord applications are excluded Production Dates : FEB 03, 2020 – OCT 16, 2023 Part 573 Safety Recall Report 23E-075 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The ball stud may separate from the lower control arm. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the ball stud were to separate from the lower control arm, a partial loss of steering may result. A loss of steering could lead to loss of control of the vehicle and an increased risk of occupant injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name : Suspension Ball Joint Component Description : Balljoint between front lower control arm and steering knuckle Component Part Number : BJ50075 Component Name : Suspension Ball Joint Component Description : Balljoint between front lower control arm and steering knuckle Component Part Number : 2601797 Supplier Identification : Component Manufacturer Name : Dorman Products Address : NR NR Country : NR Chronology : 25 April 2023, received a claim related to subject part resulting in vehicle damage. No reported associated injuries on this claim; no other similar claims. 26 April 2023, all inventory of affected part numbers blocked from additional sales. May 2023 – July 2023, dynamic testing of balljoint and interfaces to salvage and new OEM Part 573 Safety Recall Report 23E-075 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 parts for application vehicle. June 2023, issue return request of customer inventory for rework with new fastener. September is first receipt of replacement fastener with larger diameter flange. 27 September, 2023, Material Review Board meeting to review collected data. The Board determined the potential for a defect and safety risks were present. 18 October, 2023, the SKU 2601797 was added to this campaign as a result of proactive review of ball joints used for Acura TL applications. These ball joints have only been sold to distributors/ retailers. Description of Remedy : Description of Remedy Program : Dorman will notify owners, a simple diagnostic can be performed to determine if they are impacted by this recall. Dorman will provide a replacement OEM-spec ball joint nut, free of charge. The replacement should take 15 minutes, by a skilled service technician. A requested labor refund check will be processed and mailed to the consumer upon reciept of proof of payment. How Remedy Component Differs from Recalled Component : The remedy nut will feature a wide flange which is similar to OEM fastener to extend beyond the insert sleeve of control arm assembly on Acura TL applications. (No sleeve in control arm on Honda applications) Identify How/When Recall Condition was Corrected in Production : All corrected product and new production with revised fastener have been made available under part numbers BJ59115 and 4601797. Recall Schedule : Description of Recall Schedule : The planned notification date for the distribution of the dealer notice is 27OCT23, followed by the Consumer notice to begin on 01DEC23. Planned Dealer Notification Date : OCT 27, 2023 – DEC 01, 2023 Planned Owner Notification Date : DEC 01, 2023 – DEC 18, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR * NR – Not Reported
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