500-1678 – Rear Ladder May Detach – 2024 East to West Tandara & Blackthorn Fifth Wheels

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September 22, 2023 NHTSA CAMPAIGN NUMBER: 23V648000

Rear Ladder May Detach

A ladder that detaches can increase the risk of injury.

 

NHTSA Campaign Number: 23V648

Manufacturer Forest River, Inc.

Components STRUCTURE

Potential Number of Units Affected 46

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2024 East to West Tandara and Blackthorn fifth wheels. The rear ladder may not be anchored properly in the rear wall, which can allow the ladder to detach.

 

Remedy

Dealers will install a new ladder that mounts to the roof, free of charge. All affected trailers are still within dealer inventory and therefore no owner notification letters will be mailed. Owners may contact Forest River Customer Service at 1-574-264-6664. Forest River’s number for this recall is 500-1678.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RECALL 23V648 REMEDY INSTRUCTIONS

Make(s): Blackthorn & Tandara
Model(s): MANY, SEE BELOW
Model Year(s): 2024
Repair Code: RC-076-01-00-004421
Allotted Time: 1.50 HRS AS NEEDED
Inspection Code: N/A
Allotted Time: N/A
Concern:
The rear ladders’ fasteners may not be anchored into any backer material inside the rear wall.
Photo(s) Required: YES, POST REMEDY
Prior Authorization Required: YES
Part(s) Kit Number: SEE BELOW
Part(s) Return: NO, DESTROY/DISCARD

 

Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

CERTAIN: 2024 BLACKTHORN: BTF3100RL, BTF3101RLOK, BTF3300RD, BTF3700BHOK, BTF3800MB & BTF3801MBOK
CERTAIN: 2024 TANDARA: TDF320RL, TDF321RLOK, TDF340RD, TDF375BHOK & TDF386MBOK

 

REMEDY KIT NUMBER:

F375BHOK = F100462805
ALL OTHERS = F100462806

 

STEP 1: REMOVE ALUMINIM REAR LADDER FROM VEHICLE AND DISCARD;

  • REMOVE ALL FASTENERS, INCLUDING FROM THE ROOF, REAR WALL AND LOWER SKIRT METAL;

 

STEP 2: REMOVE REAR SKIRT METAL AND DISCARD;

 

STEP 3: REPLACE REAR SKIRT METAL WITH NEW FROM KIT;

 

STEP 4: REPAIR SCREW HOLES IN BODY AS NEEDED;

 

STEP 5: INSTALL ROOF HOOP;

  • BE SURE TO APPLY BYUTL TAPE TO FEET;
  • ENSURE TO COVER HOLES WHERE ROOF LADDER MOUNTED TO ROOF;
  • SECURE TO THE ROOF DECK;

 

STEP 6: INSTALL LADDER BLOCK TO REAR WALL;

  • MEASURE 6” FROM THE DOOR SIDE EXTRUSION TOWARDS THE CENTER OF THE REAR WALL AND MARK;
  • MEASURE 7” FROM THE ROOF EXTRUSION DOWN, MARK THE LOCATION ON THE REAR WALL;
  • THIS NOW GIVES YOU THE RIGHT-HAND EDGE LOCATION WHERE TO MOUNT THE LADDER BLOCK USING THE FASTENERS INCLUDED;

 

STEP 7: ENSURE LADDER HOOKS ONTO LADDER MOUNT;

 

STEP 8: DEMONSTRATE USE OF THE LADDER AND HOW TO HOOK LADDER TO LADDER BLOCK FOR THE CUSTOMER;

 

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Chronology :

On September 19, 2023, Forest River’s Office of Corporate Compliance (“OCC”) received notice from the manufacturing plant that they had installed rear wall mounted ladders on certain vehicles without backers in the rear wall.

On September 20, 2023, OCC opened a research item. Working with the manufacturing plant, OCC was able to identify the vehicles. All vehicles are located at Dealers, none are retail sold. Therefore, there will not be an owner notification for this recall.

On September 22, 2023, Forest River’s Corporate Recall Committee voted to recall.

A-1 – On October 11, 2023, during our recall notification process to Dealers, it was found that 2 units were retail sold. Therefore, we will be sending owner notification letters.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
EAST TO WEST BLACKTHORN 2024
EAST TO WEST TANDARA 2024

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V648-9845.PDF 216.074KB

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Recall Acknowledgement

RCAK-23V648-9515.pdf 651.879KB

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Recall 573 Report – 10/11/2023

RCLRPT-23V648-4140.PDF 216.286KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V648-4256.pdf 204.481KB

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Remedy Instructions and TSB

RCRIT-23V648-7782.pdf 125.79KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V648&docType=RCL

 


 

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