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July 31, 2023 NHTSA CAMPAIGN NUMBER: 23V536000
Corrosion on Winch Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V536000
Manufacturer Rosenbauer America
Components EQUIPMENT, ELECTRICAL SYSTEM
Potential Number of Units Affected 13
Summary
Rosenbauer America (Rosenbauer) is recalling certain 2020-2022 Commercial F-550, 2022 Commercial M2-106, M2-112, Commercial 567, 2021 Commander, and Avenger vehicles equipped with certain Warn Industries VR EVO winches with a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Remedy
Rosenbauer will notify owners and provide instructions for inspecting the remote for corrosion, disabling the wireless function, and ordering a new wired remote if necessary, free of charge. Owner notification letters are expected to be mailed August 29, 2023. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
3/13/2023: NHTSA contacted Rosenbauer to verify that we would submit a recall. Warn identified Rosenbauer as a buyer of the recalled winches but Rosenbauer was experiencing problems with their email server at that time and did not receive the email.
3/30/2023: NHTSA contacted Rosenbauer again to verify but our email was still down.
At this time nor before March 2023, we did not receive any notification from Warn either.
7/24/2023: NHTSA contacted Rosenbauer for an update and the email was received.
7/25/2023: Rosenbauer contacted Warn for PO information.
7/26/2023: Warn sent the list of recall winches with Rosenbauer’s PO number.
7/28/2023: Rosenbauer finalized the list by tying the recalled winches to a VIN.
7/31/2023: Recall was filed.
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ROSENBAUER | AVENGER | 2021 |
ROSENBAUER | COMMANDER | 2021 |
ROSENBAUER | COMMERCIAL 567 | 2022 |
ROSENBAUER | COMMERCIAL F-550 | 2020-2022 |
ROSENBAUER | COMMERCIAL M2-106 | 2022 |
ROSENBAUER | COMMERCIAL M2-112 | 2022 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V536-1867.pdf 694.735KB
Defect Notice 573 Report
RCLRPT-23V536-7515.PDF 220.661KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V536&docType=RCL
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Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-536 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Rosenbauer America Submission Date : JUL 31, 2023 NHTSA Recall No. : 23V-536 Manufacturer Recall No. : Warn Recall 22E101 Manufacturer Information : Manufacturer Name : Rosenbauer America Address : 5190 260th street Wyoming MN 55092 Company phone : 6514621000 Population : Number of potentially involved : 13 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Commercial F-550 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote. Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 1FD0W5HN8NEC00366 End : 1FD0X5HT5MED49490 ✔ Not sequential Vehicle 2 : 2022-2022 Commercial M2-106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote. Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 3ALACYFE0NDNL6012 End : 3ALDCYFE8PDNM9736 ✔ Not sequential Part 573 Safety Recall Report 23V-536 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Commercial M2-112 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote. Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 1FD0W5HN8NEC00366 End : 54F3GECX1MWM12982 ✔ Not sequential Vehicle 4 : 2022-2022 Commercial 567 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote. Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 1NPCHJ8X7PD805017 End : 1NPCHJ8X7PD805017 Not sequential Vehicle 5 : 2021-2021 Rosenbauer Commander Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote. Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 54F2FBCTXMWM12957 End : 54F3GECX1MWM12982 ✔ Not sequential Part 573 Safety Recall Report 23V-536 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2021-2021 Rosenbauer Avenger Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : After investigating field reports of inadvertent activation, Warn determined that getting the remote control wet could result in water ingress which leads to corrosion inside the remote control. This condition could lead to inadvertent activation. It was determined that this condition only affects remote controls with wireless capability that are not water proof. The population includes all Rosenbauer Fire Trucks with the recalled WARN VR EVO winches with wireless/corded remote Production Dates : DEC 01, 2020 – JUN 30, 2022 VIN Range 1 : Begin : 54F2FCAT1MWM13052 End : 54F2FCAT1MWM13052 Not sequential Description of Defect : Description of the Defect : Ingress of water into handheld remote control for the winch may result in corrosion on the circuit board. Water and/or corrosion on specific locations on the circuit board, may cause the winch to start operating when not intended. Or it may turn off when switch button is released. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is a safety risk of personal injury if the winch operates unexpectedly. No injuries have been reported to Warn or Rosenbauer associated with any product failures. No significant property damage other than the winch system, winch mounting brackets, and front bumpers have been reported as a result of the corrosion related issues. Description of the Cause : NR Identification of Any Warning that can Occur : The vehicle driver or winch operator may hear the winch motor running when not intended. Involved Components : Component Name 1 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 103250 Part 573 Safety Recall Report 23V-536 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 103251 Component Name 3 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 103252 Component Name 4 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 103253 Component Name 5 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 103254 Component Name 6 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 102355 Component Name 7 : Winch Remote Component Description : WARM VR EVO winches with wireless/corded remote Component Part Number : 104218 Supplier Identification : Component Manufacturer Name : WARN Industries, Inc. Address : 12900 SE Capps Road Clackamas Oregon 97015 Part 573 Safety Recall Report 23V-536 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Country : United States Chronology : 3/13/2023: NHTSA contacted Rosenbauer to verify that we would submit a recall. Warn identified Rosenbauer as a buyer of the recalled winches but Rosenbauer was experiencing problems with their email server at that time and did not receive the email. 3/30/2023: NHTSA contacted Rosenbauer again to verify but our email was still down. At this time nor before March 2023, we did not receive any notification from Warn either. 7/24/2023: NHTSA contacted Rosenbauer for an update and the email was received. 7/25/2023: Rosenbauer contacted Warn for PO information. 7/26/2023: Warn sent the list of recall winches with Rosenbauer’s PO number. 7/28/2023: Rosenbauer finalized the list by tying the recalled winches to a VIN. 7/31/2023: Recall was filed. Description of Remedy : Description of Remedy Program : Rosenbauer will notify customers of the hazard including instructions for inspecting for corrosion and disabling the wireless function to significantly mitigate the hazard. Then they will be directed to fill out a claim form on Warn’s website: https://www.warn.com/vr-evo-remote-info. This link will cover identification of impacted remotes, battery removal instructions, and the claim filing form. Some processes will need to be solidified with Warn for Rosenbauer’s owner notification letters. Warn will offer owners a $100 coupon as compensation for the lack of wireless function. Warn will also offer a new corded-only remote (no wireless function) to replace any remote that shows evidence of corrosion, unexpected operation of the winch, or for remotes that have been submerged or exposed to water. How Remedy Component Differs from Recalled Component : Per Warn: Removing the battery pack from the current remote control disables the wireless function controlling the winch, significantly mitigating the hazard. The remote remains fully usable in the corded configuration when physically plugged into the winch. Unplugging the remote from the winch when not in use eliminates the hazard. The new corded-only remote that will be used in reworked existing unsold inventory, will have a new switch face that is visually different from the current remote. It will not have wireless control functions, including wireless indicator light and mode switch. The internal circuit board will be fully conformal coated and use sealed switches. Warn is designing a new wireless/corded handheld remote is being designed for all new production winches. It is unknown if these will be Part 573 Safety Recall Report 23V-536 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 available for replacement on these winches or for purchase. Identify How/When Recall Condition was Corrected in Production : All trucks impacted by this recall were delivered by the time Rosenbauer was notified. There was no need to remedy anything in production at our plants. Recall Schedule : Description of Recall Schedule : Rosenbauer will comply with the notification requirements after confirming the process with Warn in the next few weeks. Planned Dealer Notification Date : AUG 29, 2023 – SEP 29, 2023 Planned Owner Notification Date : AUG 29, 2023 – SEP 29, 2023 * NR – Not Reported
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