May 19, 2023 NHTSA CAMPAIGN NUMBER: 23V359000
Missing Thread Sealant on Furnace Pipe Fitting
Missing thread sealant can cause a propane gas leak, increasing the risk of a fire.
NHTSA Campaign Number: 23V359
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 6
Summary
Forest River, Inc. (Forest River) is recalling certain 2023 Salem, and Wildwood Travel Trailers. The brass fitting connected to the furnace pipe may have been manufactured without thread sealant.
Remedy
Dealers will inspect the brass elbow and apply thread sealant as necessary, free of charge. All affected trailers are still within dealer inventory and therefore no owner notification letters will be mailed. Owners may contact Forest River customer service at 1-574-534-3167. Forest River’s number for this recall is 69-1642.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 23V359 REMEDY INSTRUCTIONS
Make(s): SALEM / WILDWOOD Model(s): MANY, SEE BELOW Model Year(s): 2023 |
Repair Code: RC-026-03-00-004355 Allotted Time: .50 HRS. Inspection Code: RC-026-05-00-004354 Allotted Time: .10 HRS. |
Concern: The manufacturing plant may have failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe. Without thread sealant, LP may leak. This condition may lead to a fire causing personal injury. |
Photo(s) Required: YES, POST REMEDY Prior Authorization Required: NO Part(s) Kit Number: N/A Part(s) Return: N/A |
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN – 2023 – SALEM: SBF369BL, SBF36FL & SBF356QB
CERTAIN – 2023 – WILDWOOD: WBF356QB
LOCATE THE FURNACE AND ACCESS THE LPG LINE
INSPECTION:
STEP 1: INSPECT THE BRASS 90° ELBOW THAT CONNECTS THE RUBBER LP GAS LINE TO THE FURNACE;
- IF IT DOES NOT HAVE ANY THREAD SEALANT ON THE FURNACE SIDE AS DEPICTED IN FIGURE 1, MOVE ON TO REMEDY;
- IF IT DOES HAVE TREAD SEALANT ON THE FURNACE SIDE AS DEPICTED IN FIGURE 2, CLAIM THE INSPECTION CODE. NO FURTHER ACTION IS NEEDED.
REMEDY:
STEP 1: DISCONNECT LPG LINE AT THE BRASS 90° FITTING;
STEP 2: DISCONNECT BRASS 90° FITTING AT FURNACE;
STEP 3: APPLY THREAD SEALANT TO THE SIDE OF THE 90° FITTING THAT GOES INTO THE STEEL TUBE ON THE FURNACE;
STEP 4: TIGHTEN UNTIL FITTING IS SEATED;
STEP 5: CONNECT THE LPG LINE BACK TO THE BRASS 90° FITTING;
STEP 6: PERFORM LPG DROP TEST, ENSURE LPG SYSTEM PASSES;
STEP 7: ENSURE FURNACE IS OPERATIONAL;
STEP 8: CLAIM REPAIR CODE.
Chronology :
On May 12, 2023, during a routine Corporate Standards Inspection, it was found that the manufacturing plant failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe.
On May 16, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was notified and opened a research item into the concern.
On May 19, 2023, Forest Rivers Corporate Recall Committee voted to recall.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FOREST RIVER | SALEM | 2023 |
FOREST RIVER | WILDWOOD | 2023 |
4 Associated Documents
Defect Notice 573 Report
RCLRPT-23V359-1363.PDF 214.667KB
Recall Acknowledgement
RCAK-23V359-8739.pdf 645.919KB
RCAK-23V359-8739
Remedy Instructions and TSB
RCRIT-23V359-9025.pdf 221.778KB
RCRIT-23V359-9025
Manufacturer Notices(to Dealers,etc)
RCMN-23V359-6508.pdf 205.874KB
RCMN-23V359-6508
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V359&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-359 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : MAY 19, 2023 NHTSA Recall No. : 23V-359 Manufacturer Recall No. : 69-1642 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Forest River Inc. Salem Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing records, including employment records, the manufacturing plant was able to determine the scope. 2023 SALEM SBF356QB 1 SBF369BL 3 SBF36FL 1 Grand Total – 5 Production Dates : MAY 08, 2023 – MAY 11, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Forest River Inc. Wildwood Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing records, including employment records, the manufacturing plant was able to determine the scope. 2023 WILDWOOD WBF356QB 1 Production Dates : MAY 08, 2023 – MAY 11, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-359 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The manufacturing plant may have failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Without thread sealant, LP may leak. This condition may lead to a fire causing personal injury. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : An operator(s) may notice the smell of LP Gas and/or the LP Gas alarm may alert the operator(s). Involved Components : Component Name 1 : Thread Sealant Component Description : Thread Sealant Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On May 12, 2023, during a routine Corporate Standards Inspection, it was found that the manufacturing plant failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe. On May 16, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was notified and opened a research item into the concern. On May 19, 2023, Forest Rivers Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 23V-359 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 All vehicles are located on Dealer premises, and none are retail sold. No Owner letter will be issued. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to inspect the brass 90° elbow that connects the rubber LPG gas line to the furnace. If it does not have any thread sealant on the furnace side apply thread sealant to the side of the 90° fitting that goes into the steel tube on the furnace. What is the Forest River Customer Service Phone Number? (574) 534-3167 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Salem/Wildwood Forest River, Inc. Attn: WARRANTY MANAGER 1803 Century Dr. Goshen, IN 46528 How Remedy Component Differs from Recalled Component : Thread Sealant N/A The fitting will now be sealed properly with thread sealant. Identify How/When Recall Condition was Corrected in Production : The condition was remedied in the plant the week of May 15, 2023. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUN 28, 2023 – JUN 28, 2023 Planned Owner Notification Date : JUN 28, 2023 – JUN 28, 2023 Part 573 Safety Recall Report 23V-359 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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Page 1 of 1 RECALL 23V359 REMEDY INSTRUCTIONS Make(s): SALEM / WILDWOOD Model(s): MANY, SEE BELOW Model Year(s): 2023 Concern: The manufacturing plant may have failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe. Without thread sealant, LP may leak. This condition may lead to a fire causing personal injury. Repair Code: RC-026-03-00-004355 Allotted Time: .50 HRS. Inspection Code: RC-026-05-00-004354 Allotted Time: .10 HRS. Photo(s) Required: YES, POST REMEDY Prior Authorization Required: NO Part(s) Kit Number: N/A Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN – 2023 – SALEM: SBF369BL, SBF36FL & SBF356QB CERTAIN – 2023 – WILDWOOD: WBF356QB LOCATE THE FURNACE AND ACCESS THE LPG LINE INSPECTION: STEP 1: INSPECT THE BRASS 90° ELBOW THAT CONNECTS THE RUBBER LP GAS LINE TO THE FURNACE; • IF IT DOES NOT HAVE ANY THREAD SEALANT ON THE FURNACE SIDE AS DEPICTED IN FIGURE 1, MOVE ON TO REMEDY; • IF IT DOES HAVE TREAD SEALANT ON THE FURNACE SIDE AS DEPICTED IN FIGURE 2, CLAIM THE INSPECTION CODE. NO FURTHER ACTION IS NEEDED. FIGURE 1 FIGURE 2 REMEDY: STEP 1: DISCONNECT LPG LINE AT THE BRASS 90° FITTING; STEP 2: DISCONNECT BRASS 90° FITTING AT FURNACE; STEP 3: APPLY THREAD SEALANT TO THE SIDE OF THE 90° FITTING THAT GOES INTO THE STEEL TUBE ON THE FURNACE; STEP 4: TIGHTEN UNTIL FITTING IS SEATED; STEP 5: CONNECT THE LPG LINE BACK TO THE BRASS 90° FITTING; STEP 6: PERFORM LPG DROP TEST, ENSURE LPG SYSTEM PASSES; STEP 7: ENSURE FURNACE IS OPERATIONAL; STEP 8: CLAIM REPAIR CODE. MISSING THREAD SEALANT THREAD SEALANT PRESENT
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IMPORTANT SAFETY RECALL Page 1 of 2 May 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2023 Salem 356QB, 369BL, 36FL and Wildwood 356QB Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 05/08/2023 through 05/11/2023. DEFECT/NONCOMPLIANCE: The manufacturing plant may have failed to apply thread sealant on the brass 90° fitting that is used to connect to the furnaces’ LPG steel pipe. EVALUATION OF RISK: Without thread sealant, LP may leak. This condition may lead to a fire causing personal injury. SERVICE PROCEDURE: Dealership Service Department procedures can be found on Dealer Connect. Pictures are required for the remedy after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V359 N/A RC-026-05-00-004354 INSPECTION ONLY .10 HRS 23V359 N/A RC-026-03-00-004355 INSPECTION AND REMEDY .50 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 534-3167 The Recall shall be considered the utmost priority to remedy the 2023 Salem and Wildwood Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023 Salem and Wildwood Travel Trailer listed under this Recall. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V359 CANADA RECALL: N/A FR ID: 69-1642 <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 If your dealership has already performed the remedy to 2023 Salem and Wildwood Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023 Salem and Wildwood Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance****************************************************************************************************************************************************************************************************************************
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