May 12, 2023 NHTSA CAMPAIGN NUMBER: 23V343000
Corrosion on Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V343
Manufacturer Fox Factory, Inc.
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 1,578
Summary
Fox Factory, Inc. (Fox Factory) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, GM, RAM, 1500, 2500, Ford F-250, F-150, and F-350 vehicles equipped with Warn winches and wireless/handheld remotes. Water may enter the handheld remote control for the winch and corrode the circuit board, which can allow the winch to operate unintentionally.
Remedy
Fox Factory will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack, owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Fox Factory customer service at 1-831-274-6500 or Warn customer service at 1-800-543-9276.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components.
Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep, and Ford vehicles were upfitted by Fox Factory with the affected Warn Industries winches.
As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles.
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FOX FACTORY | FORD PICKUP | 2021-2023 |
FOX FACTORY | GM PICKUP | 2021-2023 |
FOX FACTORY | JEEP | 2021-2023 |
FOX FACTORY | RAM PICKUP | 2021-2023 |
2 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-23V343-1064.PDF 215.125KB
RCLRPT-23V343-1064
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V343&docType=RCL
- [DIMENSION]:(L x W x H)20.8"X 5.9" X 9.6".Mounting bolt pattern :10" × 4.5".Synthetic rope:3/8’’ x 80 ft.Ideal for ATV,UTV,Car,Boat,Trucks,Jeeps,modified vehicles and multi-purpose trailers.
- [NEW DESIGNE] : New surface materials,the frosted fuselage can reduce damage from rain,snow and blowing dust.Waterproof IP67 rating and advanced 500 amps solenoid valve,provide you with a better visual and operational experience.
- [POWERFUL WINCH]:The REINDEER winch has a 265:1 reduction ratio and efficient and durable 3-stage planetary steel gear provides greater traction for the 6.4HP series motors. Fast line speeds,quiet and reliable pulling power,corrosion resistance,waterproof,tough,easy to grip and capable enough to tackle anything you will.
- [EFFORTLESS TO OPERATE]:Dependable and complete winch kits, all of the wires and connections are color-coded and can fit together,detailed instructions and with a wireless remotes control,we can operate the winch from anywhere within a 50-foot radius.
- [WARRANTY]:Lifetime technical support and one-year limited warranty.If there is any problem during the purchase period, please feel free to contact us, and we will provide the most professional and timely service.
- [Features] Our winch has a new generation of wireless remote control, with an IP67 waterproof grade, that can operate accurately from a distance regardless of terrain or weather. This versatile controller incorporates wired and wireless control (up to 35m)
- [Electric Winch] The 13500 lb. winch powered by a 4.5kw/6.0hp output permanent magnet DC 12V motor. The new solenoid successfully implements the principles of heat insulation, toughness, high stability, avoid the problem of capstan damage or motor burning caused by insufficient solenoid power. The connection between the clutch and the gear is strengthened by the new clutch system, making it more difficult to damage the clutch.
- [Safety] For positive load control, there is a Power in & Power out motor. The powerful current can not only support the motor's operation smoothly and work within its rated current without any current impact, but also ensure the electric winch safety and your safety at all times. A 3 stage, 6.0 HP series wound motor comes with a 265:1 planetary gear ratio.
- [Gear System] With its modern and effective 3 planetary gear system, free spooling clutch and ability to deliver strong traction under load and higher linear speed, this electric winch will prove to be an invaluable travel companion.
- [Installation Dimensions] (length X width X height) 20.8"X 6.5" X 10.2", mounting bolt type: 10.00 ± 0.015" × 4.50 ± 0.010". Synthetic rope: 3/8"x 80 feet.
- NEW DESIGN:JUNGLE-EX Series 13500lb. winch has a new generation of wireless remote control.This multifunctional controller combines wired and wireless control (Remote range up to 100m).Providing you with safer and more convenient rescue in off-road or extreme situations.
- Winch Size:21.6 x 7.2 x 10inches;Mounting Bolt Pattern Size:10 x4.5 inches;Winch Synthetic Rope Size:3/8 inch x 85 feet.This electric winch is perfect for your jeeps,suvs,trucks and trailers, making it more attractive and cool.
- POWERFUL PLANETARY GEAR:Gear Ratio is 216:1.Efficient three-stage planetary gear system with free spooling clutch to provide strong traction under load and faster linear speed.Our winch is an indispensable partner for your journey.
- SAFETY AND DURABLE:Painted with black frosted paint for a more beautiful and generous appearance and better durability. The waterproof grade of the winch reaches IP67, and has good insulation performance, which is more conducive to the heat dissipation of the transmission.
- WARRANTY:All winches come backed by a lifetime technical support and one-year limited warranty.If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service.
- Improved Material: Black frosted spray paint reduces external damage and does not rust. The insulation performance and durability of the winch are greatly improved. The all-steel housing protects the winch well, and the orange and black color can be the cool style
- Convenient Wireless Remotes: High quality wireless remote control allows operation of the winch from anywhere within a 50-foot radius. Besides, wired remote control can also meet your specific requirements
- Efficient Running: 12V DC 1.5HP permanent magnet, and motor has a line speed of 6.1 feet per minute with a full load, ensuring faster linear speed under load. The new solenoid truly achieves heat insulation, durability and high stability, avoiding the problem of winch damage or motor burnout caused by insufficient solenoid power. Meanwhile, the new clutch system strengthens the connection between the clutch and the gear, effectively protects the clutch.
- The 3-stage planetary is a combination of high strength, stronger, cold-extrusion features that can withstand intense pressures. In terms of power, differential, variable speed, reversal and other functions are realized. Combined use of 3-stage planetary gear system, can achieve maximum speed ratio and small size, and can achieve coaxial speed change
- Reliable Service: Zesuper support includes a 1-year limited warranty and lifetime free professional technical support. If you have any problem, please free contact us. Circuit breakers are not included.
- Your purchase includes: Smittybilt X20 Comp Synthetic Rope Winch, hawse fairlead with forged hook, All required power cables to hook up to your vehicle, Rope Sleeve and Wireless Remote
- Winch can be operated with the remote or manually
- Technical Specification: 6.6 HP Amphibious motor, 3-Stage Planetary Gear System, Stainless Steel Hardware, Dynamic Braking System, 2 Solenoid Mounting Options
- Overall Dimensions: 22.3"L x 5.4"W x 9.4" H. Mounting Bolt Pattern: 10” x 4.5”. Net weight: 67lbs.
- Completely Waterproof, state-of-the-art 500AMP Solenoid
- Series-wound motor and planetary gear train: 4.5KW series wound pure copper winch motor features high magnetic induction melting point, high temperature resistance, strong power, safety and high efficiency.
- Waterproof IP67 rating and state-of-the-art 500A solenoid.Please read the instructions carefully before installing and operating the winch.Using the snatch block to help your work more easily; Another safety tip: throw a blanket onto the cables to reduce whiplash if something breaks loose
- High-performance contactor: The combination of 3-stage planetary system can achieve a very large speed ratio, enables coaxial deceleration (growth) and provides stronger pulling power
- Efficient and accurate remote control: The XPV winch is equipped with high precision miniature digital wireless remote control, breaking through the limitation of terrain and weather, and is very convenient to use. The winch remote control range is greatly expanded from 50ft to 150ft.
- Winch Load Capacity: 10,000 Pounds; 5.6 Horsepower; Gear Ratio: 265:1; With a 3-stage planetary gear system for strong pulling; The unique design is very suitable for your Wrangler, SUVs, trucks and trailers, making it more attractive and cool .The winch comes with lifetime technical support and a one-year limited warranty.
- XPV AUTO 2500lbs Winch integrate the Remote Control and the Control Box into one, for quick & easy installation and use.
- Pure Copper Motor: 12V DC 1HP permanent magnet, and winch motor is made of pure copper wire, which has a line speed of 2.7 feet per minute with a full load, ensuring faster linear speed under load. NOTE: Do not maintain power to the winch if the motor stalls.
- Strong Cable: 12-STRAND 4MM*15M steel cable High strength steel cable is made of 12 fine stranded rope, falling to the ground quickly when the rope snapping.
- 3-Stage Planetary Gear: This 3-Stage Planetary can decelerate or grow, reverse, and more. The combination of multiple planetary wheel systems can achieve a very large speed ratio, which enables coaxial deceleration or growth.
- Safety guarantee: XPV will offer efficient, timely and friendly customer service. In addition, we will provide return or replacement of accessories within one year.
- Standard duty winch with a synthetic rope and an 8, 000 lb. capacity; Ideal for 2-door jeeps and lighter SUVs for everyday pulls
- Powerful series-wound motor and planetary gear train deliver faster line speed under load, with lower amp draw
- High-performance Albright contactor delivers maximum reliability; Control packs can be relocated for low-profile installations
- Features IP68-rated waterproof construction, two-in-one remote with wired and wireless options, and one-piece cast-aluminum tie-plate
- Designed, engineered, and tested in the USA; Limited lifetime for mechanical parts and 7 years on electrical

- NEW MODEL:New control box,the reception speed is 20% faster. frosted material gives you the enjoyment of quality
- Heavy duty sealed contactor with positive load control for power input and output.Powerful motor and three-stage planetary gear system provide faster linear speed and lower ampere traction under load.
- Please confirm whether the installation plate is suitable before purchase.Fixed bolt pattern :3.13 in. (79.5 mm). Winch special designed for car, boat, trucks, jeeps, modified vehicles and multi purpose utility trailers
- Installation bolt type :10.0 "x 4.50", winch total dimensions :(length x width x height)20.3 x 6.3 x 7.9(in), 5.5 HP 12v series winding motor and three-stage planetary gear system, free winding clutch, Synthetic rope 9mm*18m
- All winches are provided with lifetime technical support and one-year limited warranty. If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service
Last update on 2023-05-20 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-343 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Fox Factory, Inc. Submission Date : MAY 12, 2023 NHTSA Recall No. : 23V-343 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Fox Factory, Inc. Address : 915 Disc Drive Scotts Valley CA 95066 Company phone : 1-831-274-6500 Population : Number of potentially involved : 1,578 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Jeep, GM, RAM, FORD Wrangler, Gladiator, 1500, 2500, F250, F150, F350 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Wireless/Handheld Remote Nos. VR EVO 8, VR EVO 8-S, VR EVO 10-S, VR EVO 12, VR EVO 12-S sold and installed into by Fox into certain vehicle models by General Motors, Jeep, and Ford contain WARN VR EVO winches with wireless/corded remote for which Warn Industries has declared a safety recall (22E-101). The vehicle recall population has been determined based on comparison of part numbers from Warn Industries with Fox Factory’s vehicle installation and VIN information. Production Dates : SEP 08, 2020 – JAN 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : As reported by Warn Industries, exposure of the handheld remote control to moisture could result in water ingress and corrosion. Such water or corrosion in the remote’s circuit board can result in unintended activation of the winch or cause the winch to not turn off when the switch button is released. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Inadvertent activation of the winch while a vehicle is in motion could increase the risk of a crash Description of the Cause : WARN remotes with wireless capability can experience accelerated corrosion and water ingress because they are not waterproof. Part 573 Safety Recall Report 23V-343 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The vehicle operator or driver may hear the winch motor running when not intended. Involved Components : Component Name 1 : WINCH WARN VR EVO 10-S (103253) Component Description : winch Component Part Number : 103253 Component Name 2 : WINCH WARN VR EVO 12 STD 12000LBS W/ CAB Component Description : Winch Component Part Number : 103254 Component Name 3 : WINCH VR EVO WARN 12-S 12,000LBS W Component Description : Winch Component Part Number : 103255 Supplier Identification : Component Manufacturer Name : Warn Industries, Inc. Address : 12900 SE Capps Road Clackamas Oregon 97015 Country : United States Chronology : Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components. Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep, and Ford Part 573 Safety Recall Report 23V-343 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 vehicles were upfitted by Fox Factory with the affected Warn Industries winches. As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles. Description of Remedy : Description of Remedy Program : Owners and Dealers that have the affected Warn Winches should contact Warn Industries pursuant to the recall statements in 22E101 to have their winch remote controls remedied. A-1 As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery pack. Warn Customer Service (800) 543-9276 cs@warn.com http://www.warn.com/vr-evo-remote-info A-1 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Warn Industries 12900 SE Capps Road Clackamas, Oregon 97015 How Remedy Component Differs from Recalled Component : N/A. See Warn Industries recall 22E101. Identify How/When Recall Condition was Corrected in Production : N/A. See Warn Industries recall 22E101. Recall Schedule : Description of Recall Schedule : Recall Schedule: Fox Factory will notify owners on/before June 30th, 2023 by letter sent by US mail, informing them of this campaign and how to inspect their vehicles and obtain the remedy free of charge. Part 573 Safety Recall Report 23V-343 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date: June 30th, 2023 Planned Owner Notification Date: June 30th, 2023 Planned Dealer Notification Date : JUN 30, 2023 – NR Planned Owner Notification Date : JUN 30, 2023 – NR * NR – Not Reported
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