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May 12, 2023 NHTSA CAMPAIGN NUMBER: 23V343000
Corrosion on Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V343
Manufacturer Fox Factory, Inc.
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 1,578
Summary
Fox Factory, Inc. (Fox Factory) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, GM, RAM, 1500, 2500, Ford F-250, F-150, and F-350 vehicles equipped with Warn winches and wireless/handheld remotes. Water may enter the handheld remote control for the winch and corrode the circuit board, which can allow the winch to operate unintentionally.
Remedy
Fox Factory will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack, owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Fox Factory customer service at 1-831-274-6500 or Warn customer service at 1-800-543-9276.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components.
Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep, and Ford vehicles were upfitted by Fox Factory with the affected Warn Industries winches.
As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles.
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FOX FACTORY | FORD PICKUP | 2021-2023 |
FOX FACTORY | GM PICKUP | 2021-2023 |
FOX FACTORY | JEEP | 2021-2023 |
FOX FACTORY | RAM PICKUP | 2021-2023 |
2 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-23V343-1064.PDF 215.125KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V343&docType=RCL
- [ NEW DESIGN]The newly designed model allows you to be the focus of your exploration of the world.The black frosted spray paint with new material will not rust.And it improves the model's thermal insulation and model's durability.The all-steel shell can protect the winch well.The new design is more conducive to the heat dissipation of the gearbox to ensure the long operation of the winch.
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- 【Quality and Service Assured】Choose OPENROAD for Excellence and Peace of Mind. With a one-year warranty and lifetime technical support, we've got your investment protected. Reach out to us during your purchase – we guarantee professional, quick service within 12 hours. Open the door to confidence with OPENROAD.
- Improved Material: Black frosted spray paint reduces external damage and does not rust. The insulation performance and durability of the winch are greatly improved. The all-steel housing protects the winch well, and the orange and black color can be the cool style
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- VEVOR 4500 lbs Electric Winch is powered by the 3-stage Planetary Motor that performs 2.2HP and a Gear Ratio of 128.2:1, and pulling speeds from 23.7 ft/min (Free Load) ~ 6.2 ft/min (Full Load).
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- Premium Cable: With the large diameter, there is no need to worry about the long cable breaking. Moreover, it has red markings as the safety warning on the last 5 circles of the cable, which can be easily identified from a long distance.
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- Waterproof powder coated surface, resistant to corrosion. Durable 3/16" x 32' synthetic winch rope with high tensile properties is sufficient for any outdoor traction operation.
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- Strong Cable: 12-STRAND 4MM*15M steel cable High strength steel cable is made of 12 fine stranded rope, falling to the ground quickly when the rope snapping.
- 3-Stage Planetary Gear: This 3-Stage Planetary can decelerate or grow, reverse, and more. The combination of multiple planetary wheel systems can achieve a very large speed ratio, which enables coaxial deceleration or growth.
- Safety guarantee: XPV will offer efficient, timely and friendly customer service. In addition, we will provide return or replacement of accessories within one year.
- Standard duty winch with a steel cable and an 10, 000 lb. capacity; Ideal for 1/2-ton pickup trucks, jeeps, and larger SUVs
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- Designed, engineered, and tested in the USA; Limited lifetime for mechanical parts and 7 years on electrical
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- 【POWERFUL FUNCTION】This model is specially designed for ATV/UTV. 3500 lbs weight capacity is also a good option. Our kit contains a wealth of accessories to meet your needs, you do not need to buy additional tools.In addition, we have a 4500 lbs upgrade to add additional capacity to meet more needs, not only for ATV & UTV, but also for other car models.
- 【NEW UPGRADE】The waterproof construction will allow you to use it in any extreme weather conditions,matte black textured finish and sealed engine guarantee resistance against rain and moisture and ensures trust-worthiness and long last functionality. You can see more details of this electric Winchwinch in our video. What you see is what you get.
- 【SAFETY & EFFICIENCY】1.3HP efficient motor is installed in the unit that doesn’t overeat the battery power, a full metal permanent magnet motor which will generate good power and the 3-stage planetary gear train will provide you with a smooth pulling experience.Built-in breaker is there to protect the unit from overload and short circuit.
- 【100% WARRANTY】All winches are provided with lifetime technical support and one-year limited warranty. After use, please oil the winch screw, so as to better protect the winch. If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-343 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Fox Factory, Inc. Submission Date : MAY 12, 2023 NHTSA Recall No. : 23V-343 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Fox Factory, Inc. Address : 915 Disc Drive Scotts Valley CA 95066 Company phone : 1-831-274-6500 Population : Number of potentially involved : 1,578 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Jeep, GM, RAM, FORD Wrangler, Gladiator, 1500, 2500, F250, F150, F350 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Wireless/Handheld Remote Nos. VR EVO 8, VR EVO 8-S, VR EVO 10-S, VR EVO 12, VR EVO 12-S sold and installed into by Fox into certain vehicle models by General Motors, Jeep, and Ford contain WARN VR EVO winches with wireless/corded remote for which Warn Industries has declared a safety recall (22E-101). The vehicle recall population has been determined based on comparison of part numbers from Warn Industries with Fox Factory’s vehicle installation and VIN information. Production Dates : SEP 08, 2020 – JAN 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : As reported by Warn Industries, exposure of the handheld remote control to moisture could result in water ingress and corrosion. Such water or corrosion in the remote’s circuit board can result in unintended activation of the winch or cause the winch to not turn off when the switch button is released. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Inadvertent activation of the winch while a vehicle is in motion could increase the risk of a crash Description of the Cause : WARN remotes with wireless capability can experience accelerated corrosion and water ingress because they are not waterproof. Part 573 Safety Recall Report 23V-343 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The vehicle operator or driver may hear the winch motor running when not intended. Involved Components : Component Name 1 : WINCH WARN VR EVO 10-S (103253) Component Description : winch Component Part Number : 103253 Component Name 2 : WINCH WARN VR EVO 12 STD 12000LBS W/ CAB Component Description : Winch Component Part Number : 103254 Component Name 3 : WINCH VR EVO WARN 12-S 12,000LBS W Component Description : Winch Component Part Number : 103255 Supplier Identification : Component Manufacturer Name : Warn Industries, Inc. Address : 12900 SE Capps Road Clackamas Oregon 97015 Country : United States Chronology : Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components. Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep, and Ford Part 573 Safety Recall Report 23V-343 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 vehicles were upfitted by Fox Factory with the affected Warn Industries winches. As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles. Description of Remedy : Description of Remedy Program : Owners and Dealers that have the affected Warn Winches should contact Warn Industries pursuant to the recall statements in 22E101 to have their winch remote controls remedied. A-1 As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery pack. Warn Customer Service (800) 543-9276 cs@warn.com http://www.warn.com/vr-evo-remote-info A-1 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Warn Industries 12900 SE Capps Road Clackamas, Oregon 97015 How Remedy Component Differs from Recalled Component : N/A. See Warn Industries recall 22E101. Identify How/When Recall Condition was Corrected in Production : N/A. See Warn Industries recall 22E101. Recall Schedule : Description of Recall Schedule : Recall Schedule: Fox Factory will notify owners on/before June 30th, 2023 by letter sent by US mail, informing them of this campaign and how to inspect their vehicles and obtain the remedy free of charge. Part 573 Safety Recall Report 23V-343 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date: June 30th, 2023 Planned Owner Notification Date: June 30th, 2023 Planned Dealer Notification Date : JUN 30, 2023 – NR Planned Owner Notification Date : JUN 30, 2023 – NR * NR – Not Reported
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