500-1630 Incorrect Cargo Carrying Capacity – 2023 East to West Della Terra & Silver Lake Travel Trailers

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April 24, 2023 NHTSA CAMPAIGN NUMBER: 23V290000

Incorrect Cargo Carrying Capacity

Incorrect cargo carrying capacity information can result in the vehicle being overloaded, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V290

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 64

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2023 East to West Della Terra & Silver Lake travel trailers. The Federal Placard may have been printed with incorrect dry weight and cargo carrying capacity.

 

Remedy

Dealers will replace the federal placard, free of charge. Owner notification letters were mailed May 4, 2023. Owners may contact Forest River Customer Service at 1-574-264-6664. Forest River’s number for this recall is 500-1630.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 East to West Della Terra and Silver Lake Travel Trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

Certain Della Terra & Silver Lake Travel Trailers’ Federal Placard may have been erroneously printed with an inaccurate dry weight and cargo carrying capacity.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The vehicle may have an inaccurate Cargo Carrying Capacity. This condition may lead to an operator overloading the vehicle, possibly leading to a crash increasing the risk of injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

The remedy for this recall is included with this notification. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Federal Placard Installation:

  • The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;
  • Wipe off the labels with isopropyl alcohol;
  • Match the labels and carefully place the new labels directly on top of the old labels

If you are not comfortable with installing these labels:
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .10 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

East to West
Forest River, Inc.
Attn: WARRANTY MANAGER
3000 County Road 6 West
Elkhart, IN 46514

 


Chronology :

On April 14, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was contacted by the manufacturing plant concerning the scale weights may be printing inaccurately. OCC opened an investigation.

On April 17, 2023, and April 18, 2023, OCC reviewed the scale weight report of vehicles manufactured within the scope time frame versus vehicles manufactured prior to the scope time frame to a certain if there was any significant difference.

On April 21, 2023, OCC presented finding to the Corporate Recall Committee which voted to recall the vehicles.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
EAST TO WEST DELLA TERRA 2023
EAST TO WEST SILVER LAKE 2023

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V290-5172.PDF 215.441KB

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Recall Acknowledgement

RCAK-23V290-6488.pdf 645.884KB

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Remedy Instructions and TSB

RCRIT-23V290-4659.pdf 688.467KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V290-0600.pdf 210.113KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V290-1558.pdf 179.904KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V290&docType=RCL

 


 

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