23T002 Insufficient Traction for Snow Tires – Michelin Agilis CrossClimate C-Metric Tires

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April 13, 2023 NHTSA CAMPAIGN NUMBER: 23T002000

Insufficient Traction for Snow Tires/FMVSS 139

Tires that do not provide sufficient traction as expected can increase the risk of a crash.

 

NHTSA Campaign Number: 23T002

Manufacturer Michelin North America, Inc.

Components TIRES

Potential Number of Units Affected 542,110

 

Summary

Michelin North America, Inc. (Michelin) is recalling certain Agilis CrossClimate C-Metric tires with DOT codes 0117 through 1423. Please see the attached tire chart for a list of all affected sizes. The tires are labeled as snow tires, but do not have sufficient traction to perform in all snow weather conditions. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, “New Pneumatic Radial Tires for Light Vehicles.”

 

Remedy

Dealers will replace the tires, free of charge. Interim owner notification letters informing owners of the safety risk will be mailed June 12, 2023. Owners will receive a second notice once the remedy becomes available. Owners may contact Michelin’s customer service at 1-866-324-2835.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


NHTSA Recall Number: 23T-002

Transport Canada Recall Number: 2023-222

 

April 20, 2023

 

Subject:    VOLUNTARY RECALL NOTICE

 

Dear Michelin Dealer,

 

Michelin North America, Inc. and Michelin North America (Canada), Inc. are voluntarily recalling MICHELIN® Agilis® CrossClimate® C-Metric tires, in sizes 185/60R15C, 195/75R16C, 205/65R15C, 205/75R16C, 225/75R16C, 235/65R16C. These tires are marked with the Alpine Symbol[1], but do not meet the traction requirements for snow tires. As such, these tires fail to comply with the requirements of U.S. CFR Federal Motor Vehicle Safety Standard (FMVSS) number 139, “New Pneumatic Radial Tires for Light Vehicles” and Canadian Technical Standards Document (TSD) 139.

 

Agilis CrossClimate C-Metric sizes are commercial service heavy duty light truck tires, with a design that differs from the Agilis CrossClimate LT-Metric design. The LT-Metric tire design meets the requirement for the Alpine Symbol and all LT-Metric sizes are qualified for severe snow service. Additionally, the CrossClimate and CrossClimate 2 passenger and SUV tire lines are not affected by this recall.

You are receiving this letter because our records indicate that you may have purchased one or more of the recalled tires.

 

The following chart provides the Tire Dimension, TIN sequence identifier and TIN production periods of the manufacturing populations which contain the recalled tires. The TIN information is molded into the sidewall of each tire: the TIN sequence number and the TIN date code, which is a 2-digit week and a 2-digit year of production, which are given in the TIN production period information.  For example, “1423” refers to the 14th week of the year 2023.  See Appendix A.

 

Only tires matching all four elements – MSPN, Tire Dimension, TIN Sequence (Plant + ID sequence), and TIN Production (DOT date range) – are part of this recall. To determine if you have received tires that are included in this recall, please check the TIN information found on the sidewall of the tire as explained in Appendix A.

 

As a result of this recall, you are required to take the following Dealer action to immediately provide Michelin Consumer Care with a list of Tire Owners to whom you sold the tires that have been recalled.

 

Please send the following information:

 

First Name (Business), Last name (Attn. To:), Address1, Address2, City, State, Zip Code, Phone Number

 

Michelin Consumer Care will contact known Tire Owners by letter to notify them of this voluntary recall and the replacement process.

 

Please send the Consumer Information to:

 

Email to:  Shirley.Perry@michelin.com (Preferred Method)

Email Subject Line: Agilis Cross Climate Consumer Contact Information

 

Or Mail to:  Michelin North America, Attention:  Shirley Perry HNA-3C, Consumer Care Dept., One Parkway South, Greenville, SC 29615  

 

You will receive additional communication with specific instructions on next steps as soon as that information has been finalized.

 

Click the appropriate link below to visit our Frequently Asked Questions site:

U.S. Dealers

Canadian Dealers

 

Commitment to safety, quality and respect for the customer are our highest priorities. Please accept our sincerest apologies for any inconvenience these actions may cause. Thank you for your support in helping us to implement a successful recall.

 

Sincerely,

 

Nate Kirian
Vice President, B2B Sales
Michelin North America

 

Andrew Meurer
Vice President, B2C Sales
Michelin North America

 

Appendix A:

READING TIN MARKINGS

TIN markings serve as the tire’s fingerprint and signify compliance with Transport Canada and U.S. Department of Transportation Minimum Performance Standards.  The TIN markings can be found on the sidewall directly above the bead.

 

To find out if a tire is affected by the recall:  

 

  1. Determine if the tire is the following product:

 

  1. If it is not the product noted above, the tire is not part of this recall. If it is this product, check the TIN sequence to determine if the tire is affected by the recall.  Only tires matching all four elements – MSPN, Tire Dimension, TIN Sequence (Plant + ID sequence), and TIN Production (DOT date range) – are part of this recall.

 

  1. The following illustration shows an example of how to identify the TIN sequence for all affected tires noted above. If you have any questions concerning the tire’s TIN identification numbers, please contact Michelin Consumer Care at 1-888-971-3801.

 

SAMPLE FOR READING TIN (Tire Identification Number)

 

MICHELIN® AGILIS® CROSSCLIMATE™ 235/65R16C   MSPN  09118

 

TIN Sequence in this example begins with H1 Week/Year 1918

 

[1] The Alpine Symbol is defined in NHTSA safety regulation FMVSS 139, S3 and S5.5(i). It is depicted by a snowflake inside a three peaked mountain outline, often referred to as the “Three Peak Mountain Snowflake” or “3PMSF”.

 


Chronology :

2/16/2017 – During the development of the tire line in Europe, testing to qualify the tire for the Alpine Symbol for Europe, the United States, and Canada was performed and certified.

October/November 2018; March 2021 – Prior to sale of the tire in the United States and Canada, MNA reviewed and accepted this certification.

11/14/2022 – As part of transferring production of selected C-Metric tires into the US and Canada, MNA decided to perform regulatory snow testing at two locations. At or around this same date, MNA also discovered that the initial certification from Europe was performed at an improper tire pressure.

On or around 11/17/2022 – MNA further became aware of additional, inconclusive snow testing data previously requested by Europe in 2019, 2020, and 2021, as well as an inconclusive competitor study completed by MNA in 2020, which suggested some dimensions may not qualify for the Alpine Symbol.

1/24 2023, 1/27/2023 and 1/28/2023 – The previously scheduled snow testing occurred at one of two locations.

2/8/2023 – Initial test results were received from one location.

2/13/2023 – MNA reviewed the test results from the one location and determined that the incorrect test method was performed using the LT-Metric Option 1 load (ASTM F1805).

2/16/2023 – Retesting at Eurometric C (Commercial LT) Option 2 load (ASTM F1805) were scheduled and given high priority.

3/8/2023 – Retest results were received.

3/9/2023 – Test results from the second location were received.

3/10/2023 – Snow test results for both locations were reviewed.

3/13/2023-4/5/2023 – MNA initiated a comprehensive review of all existing FMVSS test results to establish a validated data set and to evaluate the scope of potentially impacted tires.

4/6/2023 – A determination meeting occurred and a formal decision of non-compliance was made.

 


6 Affected Products

Tires

BRAND TIRE LINE/SIZE PRODUCTION DATES
MICHELIN AGILIS CROSSCLIMATE C-METRIC/225/75 R16C
MICHELIN AGILIS CROSSCLIMATE C-METRIC/235/65 R16C
MICHELIN AGILIS CROSSCLIMATE C-METRIC/205/75 R16C
MICHELIN AGILIS CROSSCLIMATE C-METRIC/205/65 R15C
MICHELIN AGILIS CROSSCLIMATE C-METRIC/185/60 R15C
MICHELIN AGILIS CROSSCLIMATE C-METRIC/195/75 R16C

 


5 Associated Documents

Michelin – Affected Product List – April 2023

RMISC-23T002-8710.pdf 60.182KB

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Recall Acknowledgement

RCAK-23T002-5200.pdf 680.044KB

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Noncompliance Notice 573 Report

RCLRPT-23T002-1656.PDF 214.717KB

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Michelin – C-Metric Announcement Email – April 2023

RCMN-23T002-2580.pdf 314.077KB

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Michelin – C-Metric Announcement Email (Spanish) – April 2023

RCMN-23T002-3767.pdf 329.577KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23T002&docType=RCL

 


 

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