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April 4, 2023 NHTSA CAMPAIGN NUMBER: 23V238000
Loss of Steering from Missing Tie Rod Fastener
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
NHTSA Campaign Number: 23V238000
Manufacturer Daimler Trucks North America, LLC
Components STEERING
Potential Number of Units Affected 306
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC MT45G, S2C 106, 2022-2023 FCCC MT50E, MT55, S2RV Chassis, 2023 Freightliner 108 SD, 114 SD, Cascadia, M2 106, FCCC XCM Chassis, XCR Chassis, XCS Chassis, Thomas Built Bus SAF-T-LINER C2, and Western Star 4700, 47X, 4900, 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Remedy
The remedy is currently under development. Owner notification letters are expected to be mailed June 4, 2023. Owner notification letters were mailed June 6, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL970.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
Chronology :
Mid-February 2023, DTNA received a report on an incident involving failed tie rod assembly and opened a preliminary investigation. Upon returned failed part analysis, it was determined that the driver’s side tie rod disengaged from the steering arm during low speed maneuvering. Around late February 2023 through early March 2023, DTNA identified that the subject vehicle experiencing the failure, was re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points.
In about mid-March 2023, DTNA identified a population of certain axles, that were manufactured at a rework station. DTNA opened an official investigation immediately following receiving this notice of a possible presence of a defect, and on March 29, 2023, out of an abundance of caution, DTNA decided to initiate a new voluntary safety recall to campaign all the listed vehicles. As of March 31st 2023, DTNA is aware of 1 field report and 0 warranty claims related to missing front steer axle tie rod castle nut cotter pin. DTNA is not aware of any accidents or injuries due to this defect condition. On April 7 2023, DTNA finalized the affected population after further determining precise vocational application of the vehicles.
20 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FCCC | MT45G | 2022 |
FCCC | MT50E | 2022-2023 |
FCCC | MT55 | 2022-2023 |
FCCC | S2C | 2022 |
FCCC | S2RV | 2022-2023 |
FCCC | XCM | 2023 |
FCCC | XCR | 2023 |
FCCC | XCS | 2023 |
FREIGHTLINER | 108SD | 2023 |
FREIGHTLINER | 114SD | 2023 |
FREIGHTLINER | CASCADIA | 2023 |
FREIGHTLINER | M2 | 2023 |
THOMAS BUILT BUSES | SAF-T-LINER C2 | 2023 |
WESTERN STAR | 4700 | 2023 |
WESTERN STAR | 47X | 2023 |
WESTERN STAR | 4900 | 2023 |
WESTERN STAR | 49X | 2023 |
6 Associated Documents
Amended Defect Information Report
RMISC-23V238-3664.pdf 756.283KB
Defect Notice 573 Report
RCLRPT-23V238-4104.PDF 219.843KB
Recall 573 Report – April 7, 2023
RCLRPT-23V238-1694.PDF 221.911KB
Recall 573 Report – April 7, 2023
RCLRPT-23V238-8120.PDF 221.911KB
Recall Acknowledgement
RCAK-23V238-7045.pdf 645.674KB
Recall 573 Report – April 20, 2023
RCLRPT-23V238-1713.PDF 221.984KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V238&docType=RCL
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Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
DAIMLER TRUCK NORTH AMERICA | 4555 N CHANNEL AVE, PORTLAND, OR 97217 | 503.745.8000 | WWW.DAIMLERTRUCKNORTHAMERICA.COM Amended Defect Information Report (Section 573.6) FL970 Date of Submission: April 7, 2023 (April 03, 2023) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Make Model Model Yr. Start Model Yr. End Prod. Begin Date Prod. End Date Freightliner 108SD 2023 2023 02/22/2022 04/12/2022 114SD 2023 2023 01/26/2022 09/15/2022 M2 106 2023 2023 01/26/2022 09/27/2022 Cascadia 2023 2023 01/31/2022 08/01/2022 Western Star 4700 2023 2023 01/26/2022 04/28/2022 4900 2023 2023 03/11/2022 05/16/2022 47X 2023 2023 02/10/2022 09/14/2022 49X 2023 2023 02/01/2022 07/13/2022 Freightliner Custom Chassis MT45G 2022 2022 01/13/2022 10/14/2022 MT50E 2022 2023 04/27/2022 05/31/2022 MT55 2022 2023 01/13/2022 08/17/2022 S2RV Chassis 2022 2023 01/27/2022 08/03/2022 S2C 106 2022 2022 02/04/2022 02/04/2022 XCM Chassis 2023 2023 02/03/2022 08/22/2022 XCR Chassis 2023 2023 02/25/2022 05/23/2022 XCS Chassis 2023 2023 01/22/2022 03/09/2022 Thomas Built Buses (Non-School Bus) C2 2023 2023 04/04/2022 04/04/2022 Descriptive Information: Front steering axles potentially missing tie rod castle nut cotter-pin. Basis for Determination of the Recall Population: Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. DAIMLER TRUCK NORTH AMERICA | 4555 N CHANNEL AVE, PORTLAND, OR 97217 | 503.745.8000 | WWW.DAIMLERTRUCKNORTHAMERICA.COM Number potentially involved: 306 Estimated percentage of involved with defect: 1% Defect Description For this Defect: On the affected vehicles, front steer axle tie rod castle nut cotter pin may be missing from the assembly. Describe the safety risk: On the affected vehicles, the steer axle tie rod castle nut cotter-pin may be missing. This may result in the castle nut backing off and displacement of the taper-end from the steering arm. This may result in a loss of steering response and lack of direction control increasing the risk of crash. Identify any warning which can precede or occur: Driver may experience some additional free-play in the steering and/or feel an improper steering alignment. If applicable, identify the manufacture of the defective or noncompliant component: Daimler Truck AG Detroit Diesel Corporation Involved Components Component Name: Front Steer Axle Component Description: Tie rod castle nut cotter-pin Component Part Number: F2-Model 2, F3-Model 3 and F5-Model 5 front steer axles Component’s country of origin: US Business address: 13400 Outer Dr W, Detroit, MI 48239 Business Contact Information: First / Last Name: Alayna Bissett Position: Compliance Email: alayna.bissett@daimlertruck.com Phone: (313) 333-3056 DAIMLER TRUCK NORTH AMERICA | 4555 N CHANNEL AVE, PORTLAND, OR 97217 | 503.745.8000 | WWW.DAIMLERTRUCKNORTHAMERICA.COM Chronology of Defect / Noncompliance Determination Mid-February 2023, DTNA received a report on an incident involving failed tie rod assembly and opened a preliminary investigation. Upon returned failed part analysis, it was determined that the driver’s side tie rod disengaged from the steering arm during low speed maneuvering. Around late February 2023 through early March 2023, DTNA identified that the subject vehicle experiencing the failure, was re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. In about mid-March 2023, DTNA identified a population of certain axles, that were manufactured at a rework station. DTNA opened an official investigation immediately following receiving this notice of a possible presence of a defect, and on March 29, 2023, out of an abundance of caution, DTNA decided to initiate a new voluntary safety recall to campaign all the listed vehicles. As of March 31st 2023, DTNA is aware of 1 field report and 0 warranty claims related to missing front steer axle tie rod castle nut cotter pin. DTNA is not aware of any accidents or injuries due to this defect condition. On April 7 2023, DTNA finalized the affected population after further determining precise vocational application of the vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. DTNA is preparing remedy and is currently under development. Repairs will be performed free of charge by Daimler Truck North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Owners are directed to seek reimbursement through authorized deal. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. DAIMLER TRUCK NORTH AMERICA | 4555 N CHANNEL AVE, PORTLAND, OR 97217 | 503.745.8000 | WWW.DAIMLERTRUCKNORTHAMERICA.COM Planned Dealer Notification Begin Date: 06/04/2023 Planned Dealer Notification End Date: 06/04/2023 Planned Owner Notification Begin Date: 06/04/2023 Planned Owner Notification End Date: 06/04/2023 Does DTNA plan to file inconsequentiality petition? ⃝ Yes x No Manufacturer’s identification code for this recall (if applicable): FL970 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-238 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : APR 07, 2023 NHTSA Recall No. : 23V-238 Manufacturer Recall No. : FL970 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 306 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – SEP 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner M2 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – SEP 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Freightliner Cascadia Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 31, 2022 – AUG 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Western Star 4700 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – APR 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Western Star 4900 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : MAR 11, 2022 – MAY 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 10, 2022 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 Western Star 49X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 01, 2022 – JUL 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2022-2022 Freightliner Custom Chass MT45G Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 13, 2022 – OCT 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2022-2023 Freightliner Custom Chass MT50E Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : HYBRID ELECTRIC Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : APR 27, 2022 – MAY 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2022-2023 Freightliner Custom Chass S2RV Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 27, 2022 – AUG 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 11 : 2022-2022 Freightliner Custom Chass S2c 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 04, 2022 – FEB 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Thomas Built Bus SAF-T-LINER C2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : APR 04, 2022 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 Freightliner 108SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 22, 2022 – APR 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2022-2023 Freightliner Custom Chass MT55 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 13, 2022 – AUG 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2023-2023 Freightliner Custom Chass XCM Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 02, 2022 – AUG 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2023-2023 Freightliner Custom Chass XCR Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 25, 2022 – MAY 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2023-2023 Freightliner Custom Chass XCS Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 22, 2022 – MAR 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On the affected vehicles, front steer axle tie rod castle nut cotter pin may be missing from the assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On the affected vehicles, the steer axle tie rod castle nut cotter-pin may be missing. This may result in the castle nut backing off and displacement of the taper-end from the steering arm. This may result in a loss of steering response and lack of direction control increasing the risk of crash. Description of the Cause : Re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. Part 573 Safety Recall Report 23V-238 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Driver may experience some additional free-play in the steering and/or feel an improper steering alignment. Involved Components : Component Name 1 : Front Steer Axle Component Description : Tie rod castle nut cotter-pin Component Part Number : F2-Model 2, F3-Model 3 and F5-Model 5 front steer axles Supplier Identification : Component Manufacturer Name : Detroit Diesel Corp Address : 13400 Outer Dr W Detroit Michigan 48239 Country : United States Chronology : Mid-February 2023, DTNA received a report on an incident involving failed tie rod assembly and opened a preliminary investigation. Upon returned failed part analysis, it was determined that the driver’s side tie rod disengaged from the steering arm during low speed maneuvering. Around late February 2023 through early March 2023, DTNA identified that the subject vehicle experiencing the failure, was re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. In about mid-March 2023, DTNA identified a population of certain axles, that were manufactured at a rework station. DTNA opened an official investigation immediately following receiving this notice of a possible presence of a defect, and on March 29, 2023, out of an abundance of caution, DTNA decided to initiate a new voluntary safety recall to campaign all the listed vehicles. As of March 31st 2023, DTNA is aware of 1 field report and 0 warranty claims related to missing front steer axle tie rod castle nut cotter pin. DTNA is not aware of any accidents or injuries due to this defect condition. On April 7 2023, DTNA finalized the affected population after further determining precise vocational application of the vehicles. Part 573 Safety Recall Report 23V-238 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DTNA is preparing remedy and is currently under development. Repairs will be performed free of charge by Daimler Truck North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Owners are directed to seek reimbursement through authorized dealer. How Remedy Component Differs from Recalled Component : Presence of required cotter-pin Identify How/When Recall Condition was Corrected in Production : 2/23/2023: 2 Quality Alerts Posted: Red Tag required 100% at first station on production line with NOK (Not Okay) operations, and Rework Alert. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : JUN 04, 2023 – JUN 04, 2023 Planned Owner Notification Date : JUN 04, 2023 – JUN 04, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-238 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : APR 04, 2023 NHTSA Recall No. : 23V-238 Manufacturer Recall No. : FL970 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 354 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – SEP 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner M2 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 20, 2022 – SEP 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Freightliner Cascadia Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 31, 2022 – AUG 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Western Star 4700 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – APR 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Western Star 4900 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 24, 2022 – MAY 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 10, 2022 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 Western Star 49X Vehicle Type : Body Style : Power Train : NR Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 01, 2022 – SEP 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2022-2022 Freightliner Custom Chass MT45G Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 13, 2022 – OCT 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2022-2023 Freightliner Custom Chass MT50E Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : HYBRID ELECTRIC Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : APR 13, 2022 – AUG 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2022-2023 Freightliner Custom Chass S2RV Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 21, 2022 – AUG 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 11 : 2022-2022 Freightliner Custom Chass S2c 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 04, 2022 – FEB 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2024 Thomas Built Bus B2 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 19, 2022 – OCT 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 Thomas Built Bus SAF-T-LINER C2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : MAR 02, 2022 – OCT 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On the affected vehicles, front steer axle tie rod castle nut cotter pin may be missing from the assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The steer axle tie rod castle nut cotter-pin on the affected vehicles may be missing. This may cause the castle nut to back off, which might allow taperend to displace from the steering arm. This could lead to a loss of steering response and a lack of direction control, potentially increasing the risk of a crash. Part 573 Safety Recall Report 23V-238 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : Re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. Identification of Any Warning that can Occur : Driver may experience some additional free-play in the steering and/or feel an improper steering alignment Involved Components : Component Name 1 : Front Steer Axle Component Description : Tie rod castle nut cotter-pin Component Part Number : F2-Model 2, F3-Model 3 and F5-Model 5 front steer axles Supplier Identification : Component Manufacturer Name : Detroit Diesel Corp Address : 13400 Outer Dr W Detroit Michigan 48239 Country : United States Chronology : Mid-February 2023, DTNA received a report on an incident involving failed tie rod assembly and opened a preliminary investigation. Upon returned failed part analysis, it was determined that the driver’s side tie rod disengaged from the steering arm during low speed maneuvering. Around late February 2023 through early March 2023, DTNA identified that the subject vehicle experiencing the failure, was re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. In about mid-March 2023, DTNA identified a population of certain axles, that were manufactured at a rework station. DTNA opened an official investigation immediately following receiving this notice of a possible presence of a defect, and on March 29, 2023, out of an abundance of caution, DTNA decided to initiate a new voluntary safety recall to campaign all the listed vehicles. As of March 31st 2023, DTNA is aware of 1 field report and 0 warranty claims related to missing front steer axle tie rod castle nut cotter pin. DTNA is not aware of any accidents or injuries due to this defect condition. Part 573 Safety Recall Report 23V-238 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DTNA is preparing remedy and is currently under development. Repairs will be performed free of charge by Daimler Truck North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Owners are directed to seek reimbursement through authorized dealer. How Remedy Component Differs from Recalled Component : Presence of required cotter-pin Identify How/When Recall Condition was Corrected in Production : 2/23/2023: 2 Quality Alerts Posted: Red Tag required 100% at first station on production line with NOK (Not Okay) operations, and Rework Alert. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAY 23, 2023 – MAY 23, 2023 Planned Owner Notification Date : MAY 23, 2023 – MAY 23, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-238 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : APR 20, 2023 NHTSA Recall No. : 23V-238 Manufacturer Recall No. : FL970 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 306 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Freightliner 114SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – SEP 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Freightliner M2 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – SEP 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Thomas Built Bus SAF-T-LINER C2 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : APR 04, 2022 – APR 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Freightliner Custom Chass S2c 106 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 04, 2022 – FEB 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2023 Freightliner Custom Chass S2RV Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 27, 2022 – AUG 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2022-2023 Freightliner Custom Chass MT50E Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : HYBRID ELECTRIC Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : APR 27, 2022 – MAY 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 Freightliner Cascadia Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 31, 2022 – AUG 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2023 Western Star 4700 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 26, 2022 – APR 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2023 Western Star 4900 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : MAR 11, 2022 – MAY 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 10, 2022 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 11 : 2023-2023 Western Star 49X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 01, 2022 – JUL 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2022-2022 Freightliner Custom Chass MT45G Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 13, 2022 – OCT 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 Freightliner 108SD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 22, 2022 – APR 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2022-2023 Freightliner Custom Chass MT55 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 13, 2022 – AUG 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-238 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2023-2023 Freightliner Custom Chass XCM Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 02, 2022 – AUG 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2023-2023 Freightliner Custom Chass XCR Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : FEB 25, 2022 – MAY 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2023-2023 Freightliner Custom Chass XCS Chassis Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Suspect population of front steering axles without production torque data and photo evidence of cotter pin in-place following rework operations, suspect vehicles built within the listed production date ranges. Production Dates : JAN 22, 2022 – MAR 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On the affected vehicles, front steer axle tie rod castle nut cotter pin may be missing from the assembly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On the affected vehicles, the steer axle tie rod castle nut cotter-pin may be missing. This may result in the castle nut backing off and displacement of the taper-end from the steering arm. This may result in a loss of steering response and lack of direction control increasing the risk of crash. Description of the Cause : Re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. Part 573 Safety Recall Report 23V-238 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Driver may experience some additional free-play in the steering and/or feel an improper steering alignment. Involved Components : Component Name 1 : Front Steer Axle Component Description : Tie rod castle nut cotter-pin Component Part Number : F2-Model 2, F3-Model 3 and F5-Model 5 front steer axles Supplier Identification : Component Manufacturer Name : Detroit Diesel Corp Address : 13400 Outer Dr W Detroit Michigan 48239 Country : United States Chronology : Mid-February 2023, DTNA received a report on an incident involving failed tie rod assembly and opened a preliminary investigation. Upon returned failed part analysis, it was determined that the driver’s side tie rod disengaged from the steering arm during low speed maneuvering. Around late February 2023 through early March 2023, DTNA identified that the subject vehicle experiencing the failure, was re-worked at a different station due to certain requirements, and was not manufactured through standard process involving multiple inspection points. In about mid-March 2023, DTNA identified a population of certain axles, that were manufactured at a rework station. DTNA opened an official investigation immediately following receiving this notice of a possible presence of a defect, and on March 29, 2023, out of an abundance of caution, DTNA decided to initiate a new voluntary safety recall to campaign all the listed vehicles. As of March 31st 2023, DTNA is aware of 1 field report and 0 warranty claims related to missing front steer axle tie rod castle nut cotter pin. DTNA is not aware of any accidents or injuries due to this defect condition. On April 7 2023, DTNA finalized the affected population after further determining precise vocational application of the vehicles. Part 573 Safety Recall Report 23V-238 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : DTNA is preparing remedy and is currently under development. Repairs will be performed free of charge by Daimler Truck North America authorized service facilities. Details of the reimbursement plan will be included in the owner’s notification letter. Owners are directed to seek reimbursement through authorized dealer. How Remedy Component Differs from Recalled Component : Presence of required cotter-pin Identify How/When Recall Condition was Corrected in Production : 2/23/2023: 2 Quality Alerts Posted: Red Tag required 100% at first station on production line with NOK (Not Okay) operations, and Rework Alert. Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JUN 04, 2023 – JUN 04, 2023 Planned Owner Notification Date : JUN 04, 2023 – JUN 04, 2023 * NR – Not Reported
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