| “This site contains affiliate links for which OEMDTC may be compensated” |
March 24, 2023 NHTSA CAMPAIGN NUMBER: 23V202000
A pinched brake wire may cause the brakes to fail, increasing the risk of a crash.
NHTSA Campaign Number: 23V202
Manufacturer Forest River, Inc.
Components EQUIPMENT, SERVICE BRAKES
Potential Number of Units Affected 19
Summary
Forest River, Inc. (Forest River) is recalling certain 2023 Puma Pause travel trailers. The brake wire was routed incorrectly through the suspension, which may result in a pinched wire.
Remedy
Dealers will inspect the wire, and rewire or reroute as necessary, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Forest River Customer Service at 1-574-327-2681. Forest River’s number for this recall is 426-1615.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
PUMA PAUSE TRAILER
BRAKE WIRING INSPECTION PROCEDURE
INTRODUCTION
The Puma Pause (20.2 & 20.3) Independent Suspension System has four (4) individual hubs/axles attached to four (4) independent swing-arms. The inspection interest can be found at the point where each electric brake wire exits from each swing-arm.
| FLOORPLAN | ITEM TO BE INSPECTED | ITEM LOCATION | NUMBER OF LOCATIONS |
| Puma Pause Trailer
20.2 & 20.3 |
Brake Wire | Independent Suspension
Point of brake wire exit from each swing-arm |
Per trailer – four (4) |
Step 1
On each of the four (4) swing-arms, locate the exit point for the electric brake wire.
Once located, forward of the wire (butt) connectors, firmly grasp the wire with two or three fingers; push the wire in (toward the front of the trailer) and pull the wire back (toward the rear of the trailer) with enough force to determine whether or not the wire is able to freely move forward and rearward in the swing-arm. Note the while the length of movement may vary, the inspection interest is specific to free range of non-forced movement.
Step 2
IF free (non-forced) fore and aft (longitudinal) motion is present – no further action is required.
IF free (non-forced) fore and aft (longitudinal) motion is NOT present OR brake wire is severed/pulls out of swing-arm – Contact Forest River Puma Pause Customer Service.
Questions
MORryde Parts Department | 574-293-1581 or parts@morryde.com
Forest River Puma Pause | 574-825-7000 or ownerrelations@forestriverinc.com
At MORryde, we have a passion for solving problems. Whether we’re fabricating custom solutions, modifying a commercial chassis, or creating our innovative products, we answer to a wide range of markets and deliver on a variety of needs. At MORryde, it’s simply about doing MORE for our customers, and it doesn’t stop at the sale. We stand behind our products, believing in quality first, service always. No matter the issue, we’ll be the first to respond and the last to be satisfied. In short, we build better — together.
Loading...
Reload document 
Open in new tab
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
INTRODUCTION
The Puma Pause (20.2 & 20.3) Independent Suspension System has four (4) individual hubs/axles attached to four (4) independent swing-arms. The inspection interest can be found at the point where each electric brake wire exits from each swing-arm.
Kit Includes:
| Item | Qty | Part |
| 1 | 4 | U-Bolts |
| 2 | 8 | Lock Nuts |
| 3 | 1 | 3′ length Brake Wire |
| 4 | 2 | Gel Cap Wire Splice Connector |
| 5 | 2 | Heat Shrink Waterproof Butt Splice Connectors (yellow) |
Tools Required:
- (2) Floor Jacks
- (1) Jack Stand
- 3/4″ Socket (Lug Nuts)
- 7/8″ Socket (U-Bolts)
- Torque Wrench
- Wheel Chocks
- Wire Strippers and Crimping Tool(s)
INSTRUCTIONS
Step 1
Using the Garmin Tablet:
a. Select the suspension icon on the lower right corner of the tablet – highlighted blue in the picture.
b. Select the camping icon on the left side of the screen – highlighted orange in the picture.
c. Select the “KNEEL” option to lower the trailer.
Step 2
Ensure that the wheels on the non-affected side of the trailer have been chocked.
Step 3
Ensure that the wheels on the non-affected side of the trailer have been chocked.
Step 4
On the affected side of the trailer, lift the frame slightly then support with a jack stand.
Step 5
Use a floor jack to support the swing-arm of the affected axle.
Step 6
With the affected wheel off the ground, spin the tire, then engage the brake to determine whether or not the brake is functioning properly.
Step 7
Remove both forward and rear wheel from the affected side.
Step 8
If in Step 6 the brake IS functioning properly, DO NOT cut/ sever the brake wire yet. If the brake IS NOT functioning properly, cut/sever (at the butt connector) the affected brake wire.
Step 9
Remove affected axle from the swing-arm by removing 8 lock nuts and 4 U-Bolts that secure the axle.
If the brake IS functioning properly, lift the axle and inspect the wire. If there is no damage to the wire, proceed to Step 16 for reassembly. If the brake is NOT functioning properly, or upon inspection it is determined that the wire is damaged in any
If in Step 6 the brake IS functioning properly, DO NOT cut/ sever the brake wire yet. If the brake IS NOT functioning properly, cut/sever (at the butt connector) the affected brake wire.
way, cut/sever (at the butt connector) the affected brake wire and proceed to Step 10.
Step 10
Locate and remove access cover located near the front of the swing-arm on the road-side of the coach.
Step 11
Pull/free excess brake wire free of spray foam from the belly pan.
Step 12
Pull affected brake wire through/out of it’s entrance point located at the front of the swing-arm.
Step 13
If you are replacing the wire on the curb-side of the trailer, you will need to use the damaged wire to pull the new wire through the crossmember to the wire access on the road-side of the coach. Then you can feed the wire through the grommet and the swing-arm. It is easier to feed the wire through the grommet with the grommet loose from the swing-arm, then once the wire is all the way through the swing-arm, use a screwdriver to insert the grommet into the hole in the swing-arm.
Step 14
Cut/sever affected brake wire at the gel cap connection and splice in new/replacement wire with the gel cap connectors supplied in the kit.
Step 15
Replace access cover.
Step 16
Prior to re-seating axle, ensure that the brake wire rests against the swing-arm tube wall out of the way/free of the axle locator.
Step 17
Ensuring that the replacement brake wire is free of the axle locator, position the axle back into the swing-arm – ensuring that the locator is appropriately seated on/ around the locator bolt.
Step 18
Using four (4) U-Bolts and eight (8) Lock Nuts provided in the kit, secure the axle to the swing-arm and torque lock nuts to 80ft lbs, consistent with the diagram provided at the end of this instruction.
NOTE: As U-Bolts are being tightened, ensure that the brake wire remains clear of the axle locator/seat.
Ensure that the new brake wire has free fore-aft movement in the swing-arm.
Step 20
Using the supplied butt connectors, splice connect the brake wires to the hub – once crimped, apply heat to the connectors to activate the heat-shrink.
Step 21
Reattach the wheels on affected side and tighten (not torque) the lug nuts.
Step 22
Remove jacks/support from each swing-arm.
Step 23
Remove jack/support from frame, then torque lug nuts to 100ft lbs, consistent with the diagram provided below at the end of this instruction.
Step 24
Restore power to suspension system by reinserting fuse.
Step 25
Test brakes.
A 6 Lug Nut Torque pattern
At MORryde, we have a passion for solving problems. Whether we’re fabricating custom solutions, modifying a commercial chassis, or creating our innovative products, we answer to a wide range of markets and deliver on a variety of needs. At MORryde, it’s simply about doing MORE for our customers, and it doesn’t stop at the sale. We stand behind our products, believing in quality first, service always. No matter the issue, we’ll be the first to respond and the last to be satisfied. In short, we build better — together.
Loading...
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Pause Travel Trailer Recreational Vehicles, This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The brake wire was routed by the component supplier through a pinch-point in the suspension.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the brake wire becomes pinched in the suspension, it may damage or break the brake wire. The trailer brakes will not activate which may lead to property damage, crash, injury and/or death.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. An inspection will be performed to determine if the wire is affected by the pinch point. If the wire is affected by the pinch point, the rewiring and rerouting procedure supplied by MORryde will be performed. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
Chronology :
On March 22, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was notified by the plant of one consumer complaint regarding the brake wire routed through a pinch point in the suspension. Upon review with the plant it was determined that all vehicles since inception of these models could be affected.
On March 24, 2023, Forest Rivers Corporate Recall Committee voted to recall.
On April 4, 2023, Pause Manufacturing plants’ manager contacted OCC stating that the Puma name is incorrectly stated. The vehicle is a Forest River Inc. Pause travel trailer. Amending to remove the “Puma” from the 573 report.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| PALOMINO | PUMA PAUSE | 2023 |
11 Associated Documents
Defect Notice 573 Report
RCLRPT-23V202-7130.PDF 214.637KB
Remedy Instructions and TSB
RCRIT-23V202-6540.pdf 10985.006KB
Loading...
Remedy Instructions and TSB
RCRIT-23V202-3424.pdf 5355.789KB
Loading...
Recall Acknowledgement
Recall 573 Report – 4/3/2023
RCLRPT-23V202-2802.PDF 214.779KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V202-4588.pdf 172.324KB
Loading...
Manufacturer Notices(to Dealers,etc)
RCMN-23V202-2365.pdf 210.295KB
Loading...
Recall Quarterly Report #1, 2023-2
RCLQRT-23V202-8492.PDF 211.121KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V202-2738.PDF 211.36KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V202-0393.PDF 211.444KB
Recall Quarterly Report #4, 2024-1
RCLQRT-23V202-8251.PDF 211.548KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V202&docType=RCL
- Digital display output setting, sync setting, brake overload or short connection
- Small compact design, mounts in any direction and no leveling is required
- Can operate up to an 8 braking system
- Advanced internal circuit protection
- Utilizes Plug-N-Play port for 2-plug adapters.Fit Type: Universal Fit
- Self-diagnostics features will illuminate LED readout when issues occur
- Requires T-connector to connect to vehicle (sold separately)
- Works proportionally in reverse
- Snap-in dash mounting clip and hardware included
- ELECTRONIC BRAKE CONTROLLER KIT: Provides automatic braking in any braking situation based on the intensity and rate at which you apply your tow vehicle’s brakes, thanks to an internal inertia sensor.
- EASILY INSTALL PLUG & PLAY: The Brake-EVN electric brake controller for trailer has a Plug & Play port for two plug adapters and a removeable electrical connector so the unit can be easily unplugged.
- EASY-TO-READ LED DISPLAY: The brake control for trailer features a digital LED display to show settings, real-time diagnostics, and alerts.
- MANUAL BRAKING AVAILABLE: If you ever need to manually apply the brakes, simply move the manual control lever to the left. The Brake-EVN will apply power to your trailer’s brakes up to the amount of power previously set.
- VEHICLE FIT: Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). Vehicle-specific Tekonsha Plug & Play brake controller wiring harness sold separately.
- PORTABLE. The Echo trailer brake controller has a non-invasive install and is easily transferrable from one vehicle to another. It plugs into any 7-way connector, wirelessly links to your smartphone using Bluetooth
- SMARTPHONE-READY. The Echo brake controller wirelessly syncs with your Apple or Android phone, turning it into a brake controller interface with the Smart Control app (Warning: Avoid distracted driving. Only make adjustments when vehicle is stationary). Note: If Bluetooth connection is lost, the brake controller will continue to function safely, using the most recently programmed settings
- ZERO-TOOL INSTALL. Installing this trailer brake controller is as easy as plugging in a 7-way trailer wiring connector. It requires no tools, no extra wires and no hardware. A locking tab and strap keep it firmly connected. NOTE: Strap stored inside cap
- HIGHLY RESPONSIVE. Echo uses a triple-axis accelerometer to provide smooth, safe braking. It maintains responsive braking, even when your phone screen is locked, receives incoming calls or if the Bluetooth connection is lost
- VERSATILE. This electronic trailer brake controller easily transfers between vehicles and trailers and works on virtually any trailer with 1 to 2 axles (2 to 4 brakes). It is also fully compatible with cruise control, anti-lock brakes, low-voltage systems
- Rugged reliability meets everyday ease-of-use
- Perfect factory look with no more knee knocking
- Take full control when hauling
- Easy to install brake controller
- Time-based braking
- Mounts at any angle
- Percentage of braking power shown
- Plug-In Simple! wiring kit
- Intuitive vertical manual slide
- PROFESSIONAL TRAILER BRAKE CONTROLLER: We all know that brake controller is important for safe towing. The Briidea professional-grade brake controller provides you with the peace of mind to safely tow your trailer, without any concerns about braking. This greatly reduces the risk of accidents and damage to your vehicle
- TIME-DELAY TRAILER BRAKE CONTROLLER: Our time delay brake controller can activate the trailer brake by applying varying power within a set period of time, when the brake is activated, the LED display shows the gain setting at a glance to ensure your driving safety
- SAFETY PROTECTION & EASY TO USE: Our trailer brake controllers has advanced overcurrent protection, short circuit protection and fault detection for your road safety. With LED display, real-time display of your current Settings, output voltage and fault diagnosis, so that you can solve problems in a timely manner. Simple operation, just by adjusting the button or toggle the emergency manual switch can meet your traction needs
- EASY INSTALLATION: Including a mounting bracket and other accessories that can be installed in any position at any angle. Warm tips: it is recommended to place it under the dashboard to avoid the brake controller blocking your view while driving, allowing you to operate and monitor the activity of the trailer brake from the cab
- COMPATIBILITY: The trailer brake controller kit is compatible with any vehicle now your driving, designed to operate 1 to 4 braked axles (2- 8 brakes), ideal for light duty towing and Occasional towing, etc
- PROFESSIONAL TRAILER BRAKE CONTROLLER: We all know that brake controller is important for safe towing. The Briidea professional proportional brake controller kit provides you with the peace of mind to safely tow your trailer, without any concerns about braking. This greatly reduces the risk of accidents and damage to your vehicle
- PROPORTIONAL TRAILER BRAKE CONTROLLER: The Briidea proportional brake controller utilizes high-precision motion sensors to precisely adjust the trailer brakes based on the deceleration of your towing vehicle. Its boost function fine-tunes the braking force according to the weight distribution between your vehicle and trailer, ensuring a smoother and safer braking experience. Also, it reduces wear on both the trailer and the vehicle's braking system, promoting your safer driving
- SAFETY PROTECTION & EASY TO USE: Our electric trailer brake controller has advanced overcurrent protection, short circuit protection and fault detection for your road safety. With LED display, real-time display of your current settings, output voltage and boost display, so that you can solve problems in a timely manner. Simple operation, just by adjusting the button or toggle the emergency manual switch can meet your traction needs
- EASY INSTALLATION: Including a mounting bracket and other accessories that can be installed in any position at any angle. Warm tips: it is recommended to place it under the dashboard to avoid the brake controller blocking your view while driving, allowing you to operate and monitor the activity of the trailer brake from the cab
- COMPATIBILITY: The electric brake controller kit is compatible with any vehicle now your driving, designed to operate 1 to 4 braked axles (2- 8 brakes), it is especially suitable for heavy-duty towing and frequent trailer usage, including commercial trailers, travel trailers, cargo trailers, boat trailers, and more
- TIME-DELAYED DIGITAL BRAKE CONTROLLER: Applies braking power that ramps up, or increases over a period of time, at a fixed rate. This makes the Tekonsha Brakeman IV brake controller ideal for basic, light-duty towing needs
- EASILY INSTALL: The Brakeman IV trailer brake controller has a Plug & Play port for easy installation. As a time-based controller with a compact design, the unit can be installed above or below the dash, in any direction, as it is within reach of the driver
- EASY-TO-READ INDICATOR: Digital display shows settings, real-time comprehensive diagnostics, and short circuit protection. Red light means power increase to trailer brakes. Green light means secure connection with trailer "
- MANUAL BRAKING AVAILABLE: If you ever need to manually apply the brakes, simply move the manual control lever to the left. The Brakeman IV will apply power to your trailer’s brakes up to the amount of power previously set
- VERSATILE: The Brakeman IV digital brake controller is compatible with a wide range of vehicles including Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). Vehicle-specific Tekonsha Plug & Play brake controller wiring harness sold separately
Last update on 2024-06-13 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
574.293.1581 • MORryde.com
PUMA PAUSE
TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
The Puma Pause (20.2 & 20.3) Independent Suspension System has four (4) individual hubs/axles
attached to four (4) independent swing-arms. The inspection interest can be found at the point
where each electric brake wire exits from each swing-arm.
INTRODUCTION
INSTRUCTIONS
Step 1
Using the Garmin Tablet:
Select the suspension icon on the lower
right corner of the tablet – highlighted blue
in the picture.
Select the camping icon on the left side
of the screen – highlighted orange in the
picture.
Select the “KNEEL” option to lower the
trailer.
a.
b.
c.
Tools Required:
• (2) Floor Jacks
• (1) Jack Stand
• 3/4″ Socket (Lug Nuts)
• 7/8″ Socket (U-Bolts)
• Torque Wrench
• Wheel Chocks
• Wire Strippers and Crimping Tool(s)
U-Bolts
Lock Nuts
3′ length Brake Wire
Gel Cap Wire Splice Connector
Heat Shrink Waterproof Butt Splice Connectors (yellow)
Item Qty Part
1
2
3
4
5
4
8
1
2
2
Kit Includes:
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
INSTRUCTIONS CONTINUED
Step 2
Once Kneeled, disable power/communication to the
suspension system by removing the 30amp Compressor fuse.
Step 3
Ensure that the wheels on the non-affected side of the trailer
have been chocked.
Step 4
On the affected side of the trailer, lift the frame slightly then
support with a jack stand.
Step 5
Use a floor jack to support the swing-arm of the affected axle.
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
INSTRUCTIONS CONTINUED
Step 6
With the affected wheel off the ground, spin the tire, then
engage the brake to determine whether or not the brake is
functioning properly.
Step 7
Remove both forward and rear wheel from the affected side.
Step 9
Remove affected axle from the swing-arm by removing 8 lock
nuts and 4 U-Bolts that secure the axle.
If the brake IS functioning properly, lift the axle and inspect the
wire. If there is no damage to the wire, proceed to Step 16 for
reassembly. If the brake is NOT functioning properly, or upon
inspection it is determined that the wire is damaged in any
way, cut/sever (at the butt connector) the affected brake wire
and proceed to Step 10.
Step 8
If in Step 6 the brake IS functioning properly, DO NOT cut/
sever the brake wire yet. If the brake IS NOT functioning
properly, cut/sever (at the butt connector) the affected brake
wire.
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
INSTRUCTIONS CONTINUED
Step 10
Locate and remove access cover located near the front of the
swing-arm on the road-side of the coach.
Step 11
Pull/free excess brake wire free of spray foam from the belly pan.
Step 12
Pull affected brake wire through/out of it’s entrance point
located at the front of the swing-arm.
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
INSTRUCTIONS CONTINUED
Step 13
If you are replacing the wire on the curb-side of the trailer,
you will need to use the damaged wire to pull the new
wire through the crossmember to the wire access on the
road-side of the coach. Then you can feed the wire through
the grommet and the swing-arm. It is easier to feed the
wire through the grommet with the grommet loose from the
swing-arm, then once the wire is all the way through the
swing-arm, use a screwdriver to insert the grommet into the
hole in the swing-arm.
Step 14
Cut/sever affected brake wire at the gel cap connection and
splice in new/replacement wire with the gel cap connectors
supplied in the kit.
Step 15
Replace access cover.
Step 16
Prior to re-seating axle, ensure that the brake wire rests
against the swing-arm tube wall out of the way/free of
the axle locator.
Step 17
Ensuring that the replacement brake wire is free of the
axle locator, position the axle back into the swing-arm
– ensuring that the locator is appropriately seated on/
around the locator bolt.
Locater Bolt
PUMA PAUSE TRAILER
I.S. BRAKE WIRE REPAIR INSTRUCTIONS
574.293.1581 • MORryde.com
INSTRUCTIONS CONTINUED
Step 18
Using four (4) U-Bolts and eight (8) Lock Nuts provided
in the kit, secure the axle to the swing-arm and torque
lock nuts to 80ft lbs, consistent with the diagram
provided at the end of this instruction.
NOTE: As U-Bolts are being tightened, ensure that the
brake wire remains clear of the axle locator/seat.
Step 19
Ensure that the new brake wire has free fore-aft
movement in the swing-arm.
Step 20
Using the supplied butt connectors, splice connect the
brake wires to the hub – once crimped, apply heat to
the connectors to activate the heat-shrink.
Step 21
Reattach the wheels on affected side and tighten (not
torque) the lug nuts.
Step 22
Remove jacks/support from each swing-arm.
Step 23
Remove jack/support from frame, then torque lug nuts
to 100ft lbs, consistent with the diagram provided
below at the end of this instruction.
Step 24
Restore power to suspension system by reinserting fuse.
Step 25
Test brakes.
A 6 Lug Nut Torque pattern
574.293.1581 • MORryde.com
At MORryde, we have a passion for solving problems. Whether we’re fabricating custom
solutions, modifying a commercial chassis, or creating our innovative products, we answer
to a wide range of markets and deliver on a variety of needs. At MORryde, it’s simply
about doing MORE for our customers, and it doesn’t stop at the sale. We stand behind our
products, believing in quality first, service always. No matter the issue, we’ll be the first to
respond and the last to be satisfied. In short, we build better — together.
| VERSION 1
Questions?
MORryde Parts Department | 574-293-1581 or parts@morryde.com
Forest River Puma Pause | 574-825-7000 or ownerrelations@forestriverinc.com
**************************************************************************************************************
PUMA PAUSE
TRAILER
BRAKE WIRING INSPECTION PROCEDURE
574.293.1581 • MORryde.com
PUMA PAUSE TRAILER
BRAKE WIRING INSPECTION PROCEDURE
574.293.1581 • MORryde.com
The Puma Pause (20.2 & 20.3) Independent Suspension System has four (4) individual hubs/axles
attached to four (4) independent swing-arms. The inspection interest can be found at the point
where each electric brake wire exits from each swing-arm.
INTRODUCTION
INSPECTION
Step 1
On each of the four (4) swing-arms, locate the exit point for the electric brake wire.
FLOORPLAN ITEM TO BE INSPECTED ITEM LOCATION
Brake Wire Independent Suspension
Point of brake wire exit from
each swing-arm
Puma Pause Trailer
20.2 & 20.3
NUMBER OF LOCATIONS
Per trailer – four (4)
PUMA PAUSE TRAILER
BRAKE WIRING INSPECTION PROCEDURE
574.293.1581 • MORryde.com
INSPECTION CONTINUED
Step 2
IF free (non-forced) fore and aft (longitudinal) motion is present – no further action is required.
IF free (non-forced) fore and aft (longitudinal) motion is NOT present OR brake wire is severed/pulls
out of swing-arm – Contact Forest River Puma Pause Customer Service.
Once located, forward of the wire (butt) connectors, firmly grasp the wire with two or three fingers;
push the wire in (toward the front of the trailer) and pull the wire back (toward the rear of the
trailer) with enough force to determine whether or not the wire is able to freely move forward and
rearward in the swing-arm. Note the while the length of movement may vary, the inspection interest
is specific to free range of non-forced movement.
Questions?
MORryde Parts Department | 574-293-1581 or parts@morryde.com
Forest River Puma Pause | 574-825-7000 or ownerrelations@forestriverinc.com
| VERSION 1
574.293.1581 • MORryde.com
| VERSION 1
At MORryde, we have a passion for solving problems. Whether we’re fabricating custom
solutions, modifying a commercial chassis, or creating our innovative products, we answer
to a wide range of markets and deliver on a variety of needs. At MORryde, it’s simply
about doing MORE for our customers, and it doesn’t stop at the sale. We stand behind our
products, believing in quality first, service always. No matter the issue, we’ll be the first to
respond and the last to be satisfied. In short, we build better — together.
**************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Pause Travel Trailer Recreational Vehicles, This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The brake wire was routed by the component supplier through a pinch-point in the suspension.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the brake wire becomes pinched in the suspension, it may damage or break the brake wire. The trailer brakes will not activate which may lead to property damage, crash, injury and/or death.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. An inspection will be performed to determine if the wire is affected by the pinch point. If the wire is affected by the pinch point, the rewiring and rerouting procedure supplied by MORryde will be performed. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V202
CANADA RECALL: N/A
FR ID:426-1615
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
PAUSE CUSTOMER SERVICE
(574) 327-2681
MORryde CUSTOMER SERVICE
(574) 293-1581
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V202
Sincerely,
Forest River Inc.
Office of Corporate Compliance
**************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023 Pause Travel Trailer Recreational Vehicles, Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 12/28/2022 through 03/07/2023.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The brake wire was routed by the component supplier through a pinch-point in the suspension.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the brake wire becomes pinched in the suspension, it may damage or break the brake wire. The trailer brakes will not activate which may lead to property damage, crash, injury and/or death.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
• ONLY CLAIM ONE REPAIR CODE. NOT BOTH. PERFORM THE INSPECTION AS SPECIFIED IN THE DOCUMENTS. IF THE VEHICLE PASSES THE INSPECTION CLAIM THE “INSPECTION ONLY CODE” IF THE VEHICLE FAILS THE INSPECTION MOVE ON TO THE NEXT STEPS AND PERFORM THE REMEDY AND CLAIM THE “INSPECTION AND REMEDY REPAIR CODE”
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
23V202
N/A
RC-036-05-00-004312
INSPECTION ONLY / PER VEHICLE
.30 HRS
23V202
N/A
RC-036-18-00-004313
INSPECTION AND REMEDY / PER VEHICLE
2.0 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
PUMA PAUSE CUSTOMER SERVICE
(574) 327-2681
MORryde CUSTOMER SERVICE
(574) 293-1581
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V202
CANADA RECALL: N/A
FR ID:426-1615
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2023 Pause Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023 Pause Travel Trailer listed under this Recall.
If your dealership has already performed the remedy to 2023 Pause Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023 Pause Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-202
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 24, 2023 NHTSA Recall No. : 23V-202 Manufacturer Recall No. : 426-1615
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 19 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2023 Forest River Inc. Puma Pause Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : All Puma Pause Travel Trailers, since inception, are potentially affected.
2023 PAUSE PETXC20.2 10
2023 PAUSE PETXC20.3 9
Grand Total 19 Production Dates : DEC 28, 2022 – MAR 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The brake wire was routed by the component supplier through a pinch-point in the suspension.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the brake wire becomes pinched in the suspension, it may damage or break the brake wire. The trailer brakes will not activate which may lead to property damage, injury and/or death.
Description of the Cause : The brake wire was routed by the component supplier through a pinch-point in the suspension. Identification of Any Warning
that can Occur : None
Involved Components : Part 573 Safety Recall Report 23V-202 Page 2 Component Name 1 : Independent Suspension Axles Component Description : Independent Suspension Axles Front Component Part Number : IAS22-007F Component Name 2 : Independent Suspension Axles Component Description : Independent Suspension Axles Rear Component Part Number : IAS22-007R Supplier Identification : Component Manufacturer
Name : MORryde International, Inc.
Address : 1966 Sterling Ave.
Elkhart Indiana 46516 Country : United States Chronology :
On March 22, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was notified by the plant of one consumer complaint regarding the brake wire routed through a pinch point in the suspension. Upon review with the plant it was determined that all vehicles since inception of these models could be affected. On March 24, 2023, Forest Rivers Corporate Recall Committee voted to recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-202 Page 3 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River dealer will need to perform the remedy. An inspection will be performed to determine if the wire is affected by the pinch point. If the wire is affected by the pinch point, the rewiring and rerouting procedure supplied by MORryde will be performed. What is the Forest River Customer Service Phone Number? (574) 327-2681
What is the MORryde Customer Service Phone Number? (574) 293-1581 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767 How Remedy Component Differs from Recalled Component : MORryde International, Inc. – (574) 293-1581
1966 Sterling Ave.
Elkhart, IN 46516
Affected Component – Independent Suspension Axles Front Part Number – IAS22-007F Affected Component – Independent Suspension Axles Rear Part Number – IAS22-007R The brake wires will not longer be routed within the pinch point range of the axles. Identify How/When Recall Condition was Corrected in Production : The wire was corrected by the component supplier on units built on March 22, 2023. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-202
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : MAY 03, 2023 – MAY 03, 2023 Planned Owner Notification Date : MAY 03, 2023 – MAY 03, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-202
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. APR 03, 2023 NHTSA Recall No. : 23V-202 Manufacturer Recall No. : 426-1615
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 19 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2023 Forest River Inc. Pause Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : All Puma Pause Travel Trailers, since inception, are potentially affected.
2023 PAUSE PETXC20.2 10
2023 PAUSE PETXC20.3 9
Grand Total 19 Production Dates : DEC 28, 2022 – MAR 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The brake wire was routed by the component supplier through a pinch-point in the suspension.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the brake wire becomes pinched in the suspension, it may damage or break the brake wire. The trailer brakes will not activate which may lead to property damage, injury and/or death.
Description of the Cause : The brake wire was routed by the component supplier through a pinch-point in the suspension. Identification of Any Warning
that can Occur : None
Involved Components : Part 573 Safety Recall Report 23V-202 Page 2 Component Name 1 : Independent Suspension Axles Component Description : Independent Suspension Axles Front Component Part Number : IAS22-007F Component Name 2 : Independent Suspension Axles Component Description : Independent Suspension Axles Rear Component Part Number : IAS22-007R Supplier Identification : Component Manufacturer
Name : MORryde International, Inc.
Address : 1966 Sterling Ave.
Elkhart Indiana 46516 Country : United States Chronology :
On March 22, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was advised that on certain models built at one manufacturing plant, the breakaway switch was not wired correctly. The concern was discovered during a routine Standards Audit of the manufacturing process. The same day, OCC and the manufacturing plant was able to determine all vehicles affected. On March 24, 2023, Forest Rivers Corporate Recall Committee voted to recall. On April 4, 2023, Pause Manufacturing plants’ manager contacted OCC stating that the Puma name is incorrectly stated. The vehicle is a Forest River Inc. Pause travel trailer. Amending to remove the “Puma” from the 573 report. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-202 Page 3 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River dealer will need to perform the remedy. An inspection will be performed to determine if the wire is affected by the pinch point. If the wire is affected by the pinch point, the rewiring and rerouting procedure supplied by MORryde will be performed. What is the Forest River Customer Service Phone Number? (574) 327-2681
What is the MORryde Customer Service Phone Number? (574) 293-1581 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767 How Remedy Component Differs from Recalled Component : MORryde International, Inc. – (574) 293-1581
1966 Sterling Ave.
Elkhart, IN 46516
Affected Component – Independent Suspension Axles Front Part Number – IAS22-007F Affected Component – Independent Suspension Axles Rear Part Number – IAS22-007R The brake wires will not longer be routed within the pinch point range of the axles. Identify How/When Recall Condition was Corrected in Production : The wire was corrected by the component supplier on units built on March 22, 2023. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-202
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : MAY 03, 2023 – MAY 03, 2023 Planned Owner Notification Date : MAY 03, 2023 – MAY 03, 2023
* NR – Not Reported