Recall 51-1608 Corrosion on Remote Control Circuit Board – 2019-2023 Forest River Continental Cargo, 2019-2022 Cargo Mate, & 2020 Cross Bow Cargo Trailers

SEOCONTENT-START

IMPORTANT SAFETY RECALL
Page 1 of 2
November 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 – 2023 Continental Cargo – 2019 – 2022 Cargo Mate 2020 – Cross Bow Cargo trailers. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The remote control for the winch could get wet and result in water ingress and corrosion inside the remote control. This condition could lead to inadvertent activation and unexpected movement of the winch. It was determined that this condition only affects remote controls with wireless capability that are not waterproof.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the winch operates unexpectedly, it would increase the risk of injury.
WHAT IS WARN INDUSTRIES GOING TO DO?
Forest River is notifying dealerships and Owners of the recall. Warn Industries, Inc. will provide, at no cost to you, the remedy as outlined in included Warn Recall Notification. As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery pack.
WHAT SHOULD YOU DO?
Forest River has included a replacement remote from Warn Industries in this package. Please discard the current wireless remote and replace it with the corded remote in the package.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Warn Industries, Inc.
12900 SE Capps Road
Clackamas, Oregon 97015
(833) 727-8784
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V182
CANADA RECALL: 2023-153
FR ID: 51-1608
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O Integrity
O Safety
O Quality
O Customer Service
FOLLOW-UP NOTICE
OF SAFETY DEFECT
Our records indicate your vehicle has not been remedied; for your Safety and the Safety of others, please have your vehicles’ recall remedied as soon as possible.
IMPORTANT SAFETY RECALL
Page 2 of 2
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
EMAIL
WARN INDUSTRIES CUSTOMER SERVICE
(800) 543-9276
cs@warn.com
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2023-153
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V182
Sincerely,
Forest River Inc.
Office of Corporate Compliance

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January 10, 2023
WARN INDUSTRIES, INC.
12900 SE Capps Road Clackamas, Oregon 97015
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall No. 22E101
Re:
WARN® Handheld Wireless/Corded Remote Control for VR EVO Winches
To:
WARN Dealers and Retailers
Dear Valued Customers,
Warn Industries has decided that a defect which relates to motor vehicle safety exists in the handheld remote-
control device that was sold with WARN VR EVO winches. A small number of remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation. Only the remote is subject to this recall notice, the winch is not affected.
This notice only applies to product sold and used in the USA.
Products affected: Remotes shipped with all EVO winch models manufactured between June 3, 2019 to
November 29, 2022.
PN 103250 – VR EVO 8
PN 103251 – VR EVO 8-S PN 103252 – VR EVO 10 PN 103253 – VR EVO 10-S
PN 103254 – VR EVO 12
PN 103255 – VR EVO 12-S
PN 104218 – S/P Remote & Control Module
Product Identification:
VR EVO Winch Serial numbers Affected: 03062019XXXX – 29112022xxxx
(June 3, 2019 to November 30, 2022)
Serial numbers can be found on the back side of the winch drum support.
AND, with this Remote Switch Face Configuration
(all components on the switch face are black in color)
What should you do?
This defect relates only to the handheld remote-control device sold with the winches listed above.
We previously sent a “Stop Ship” notice to our direct distributors which you may have received a copy of. At this time, we ask that you please take the following actions regarding the items listed above.
1.
2.
Stop any further sales if you have not already done so.
We want to take care of you. Please contact us on this website www.warn.com/remote-recall-info- customers which we have set up for use by Dealers and Resellers. Let us know how many winches you have in stock, and we will contact you with details about the rework.
Hold your inventory pending further information from Warn Industries regarding when new remotes will be available and how we will arrange to rework your unsold inventory with new remotes and related consumer information.
3.
4. Distribute the attached Consumer Safety Recall Notice, (RDCONL-22E101-3032), to any of your
customers who have purchased the affected items and inform them to contact Warn directly on www.warn.com/vr-evo-remote-info.
What are we doing?
Warn Industries is taking the following steps regarding the affected products:
1.
All unsold products will need to be reworked by replacing the existing remote with a new water-
resistant “corded-only” remote, applying a label to the product informing the consumer that the wireless function is not included, and inserting instructions notifying the consumer how they can obtain a $100 coupon valid toward the purchase of a new wireless remote product when available on www.warn.com.
Affected items are removed from Warn’s UMP pricing policy.
Consumer inquiries will be addressed directly by Warn according to the process outlined in the Consumer Safety Recall Notice. We encourage you to direct consumers and winch owners to go to www.warn.com/vr-evo-remote-info where they can also find a copy of the attached Consumer Safety Recall Notice for instructions regarding their current remote, replacement product, and a redeemable coupon directly from Warn.
2.
3.
The safety of our customers is paramount to Warn Industries. Since 1948, Warn has put the customer first by
offering the highest quality products and by doing the right thing. These core values will continue on into our 75th year of business.
Sincerely,
Kyle Shiminski
VP & General Manager Warn Industries

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IMPORTANT SAFETY RECALL
Page 1 of 2
April 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 – 2023 Continental Cargo – GAAMG8.532TA4, GAAPG8.542TTA4, TXAM8.532TA5, GAAMA8.532TTA5, OSAM8.528TA4, OSVHW8.522TA2, TXAMG8.540TTA4, TXAMG8.544TTA4, OSVHW8.524TA3. Certain 2019 – 2022 Cargo Mate – QF8.526TA3, OREL8.526TA3, ORELF8.548TTA4, TXEL8.528TA5, EL8.534TTA6, GAELA8.530TTA5, GAEL8.534TTA5, OSELA8.520TA5, TXEHW8.530TA4 and TXEL8.524TA3. Certain 2020 – Cross Bow – OSCRA8.524TA3. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The remote control for the winch could get wet and result in water ingress and corrosion inside the remote control. This condition could lead to inadvertent activation and unexpected movement of the winch. It was determined that this condition only affects remote controls with wireless capability that are not waterproof.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the winch operates unexpectedly, it would increase the risk of injury.
WHAT IS WARN INDUSTRIES GOING TO DO?
Forest River is notifying dealerships and Owners of the recall. Warn Industries, Inc. will provide, at no cost to you, the remedy as outlined in included Warn Recall Notification. As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery pack.
WHAT SHOULD YOU DO?
Please contact Warn Industries at (800) 543-9276. Or log into www.warn.com/vr-evo-remote-info in order to obtain a replacement remote.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Warn Industries, Inc.
12900 SE Capps Road
Clackamas, Oregon 97015
(833) 727-8784
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V182
CANADA RECALL: 2023-153
FR ID: 51-1608
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