Recall 23507 Grille Surround May Detach From Vehicle – 2020-2024 International HX

March 16, 2023 NHTSA CAMPAIGN NUMBER: 23V170000

Grille Surround May Detach From Vehicle

A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.


NHTSA Campaign Number: 23V170

Manufacturer Navistar, Inc.

Components STRUCTURE

Potential Number of Units Affected 5,808



Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.



Dealers will replace the grille surround, free of charge. Interim owner notification letters instructing owners to inspect their grille surround before driving their vehicle are expected to be mailed May 15, 2023. Owners will receive a second notice once remedy parts become available. Owners may contact Navistar’s customer service at 1-800-448-7825. Navistar’s number for this recall is 23507.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Chronology :

  • 01/15/2023 – Navistar Engineering received communication of this issue from Service Engineering.
  • 01/15/2013 – Navistar Engineering initiates an investigation into grille surround supplier.
  • 01/26/2023 – Navistar Engineering and supplier reviews the validation results from when the
    attachment methods of the mounting brackets to the surround changed from spot welding to adhesive.
  • 02/13/2023 – An analysis of a loose grille surround was completed and determined to have insufficient plating of all eight mounting brackets.
  • 02/14/2023 – Navistar Engineering and Product Compliance meet to review the issue and determine the possible vehicle level impact to the HX series trucks.
  • 2/24/2023 – Navistar finishes a study of warranty claims to determine how widespread this issue may be.
  • 03/08/2023 – Engineering and Product Compliance finalize the suspect population.
  • 03/09/2023 – Navistar declares a Safety Recall.
  • 03/24/2023 – Navistar removes vehicles quarantined at the plants from the suspect population.


Warranty Claim Summary

VINs Vehicle Prod Date Warranty Claim Date
LN305983 05/07/2019 05/26/2021
LN146563 09/03/2019 12/20/2021
MN632819 09/08/2020 02/24/2022
LN317203 06/24/2019 05/27/2022
NN303289 11/17/2021 08/19/2022
NN609502 03/09/2021 09/29/2022
MN548866 01/30/2020 02/01/2023


5 Affected Products




3 Associated Documents

Defect Notice 573 Report

RCLRPT-23V170-3411.PDF 214.347KB



Recall Acknowledgement

RCAK-23V170-2212.pdf 646.169KB



Recall 573 Report – March 24, 2023

RCLRPT-23V170-1273.PDF 214.815KB



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