Recall 400-1605 – Missing Supports for Fresh Water Tank – 2020-2023 Palomino Solaire 320TSBH Travel Trailers

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-141 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : MAR 03, 2023 NHTSA Recall No. : 23V-141 Manufacturer Recall No. : 400-1605 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 272 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Forest River Inc. Palomino SolAire 320TSBH Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : All PAT320TSBH manufactured by the division are suspect and may potentially be affected. 2020 PALOMINO SOLAIRE PAT320TSBH 62 2021 PALOMINO SOLAIRE PAT320TSBH 92 2022 PALOMINO SOLAIRE PAT320TSBH 77 2023 PALOMINO SOLAIRE PAT320TSBH 41 Grand Total 272 Production Dates : AUG 29, 2019 – JAN 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Certain PAT320TSBH models may be missing rearward and forward support for the fresh water tank. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A tank dislodged while under towing conditions may increase the risk of a crash. Description of the Cause : Manufacturing may not have installed rearward and forward support for the fresh water tank. Part 573 Safety Recall Report 23V-141 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Floating Cross Member Component Description : Floating Cross Member Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On February 22, 2023, Forest River’s Office of Corporate Compliance (“OCC”) received a monthly General Managers Report (“GM”) which indicated that a the manufacturing plant received three complaints of the Fresh Water Tank dislodging from its in-chassis constraint system. On February 23, 2023, OCC opened a research item into the concern. OCC asked the manufacturing plant to contact the dealers with vehicle inventory to inspect the specific model. On February 24, 2023, OCC visited the manufacturing plant and found that certain PAT320TSBH models may be missing rearward and forward support of the fresh water tank. On March 3, 2023, Forest Rivers Corporate Recall Committee voted to recall the affected vehicles. Part 573 Safety Recall Report 23V-141 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy. Manufacturing may not have installed rearward and forward support for the fresh water tank. A rearward and forward support for the fresh water tank will be installed. What is the Forest River Customer Service Phone Number? (269) 432-3271 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Palomino Forest River, Inc. Attn: WARRANTY MANAGER 1047 E M-86 Colon, MI 49040-0802 How Remedy Component Differs from Recalled Component : Affected Component – Floating Cross Member Component Part Number N/A All fresh water tanks will now have a rearward and forward floating crossmember to secure the tank. Identify How/When Recall Condition was Corrected in Production : Manufacturing began installing the rearward and forward support for the fresh water tank the week of February 27, 2023. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : APR 12, 2023 – APR 12, 2023 Planned Owner Notification Date : APR 12, 2023 – APR 12, 2023 * NR – Not Reported

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Page 1 of 1 RECALL 23V141 / 2023-111 REMEDY INSTRUCTIONS Make(s): PALOMINO – SOLAIRE Model(s): PAT320TSBH Model Year(s): 2020 – 2023 Concern: Certain PAT320TSBH models may be missing rearward and forward support for the fresh water tank. Repair Code: RC-672-03-00-004306 Allotted Time: 2.00 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES, PRE & POST Prior Authorization Required: YES Part(s) Kit Number: F100393660 Part(s) Return: N/A Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. STEP 1: UNFASTEN THE FIRST EIGHT (8’) FEET OF UNDERBELLY MATERIAL, BEGINNING AT THE FRONT AND WORKING TOWARDS THE REAR ON THE CURBSIDE AND ROADSIDE. TAKE CARE TO NOT RIP OR TEAR. ROLL THE MATERIAL INTO ITSELF AS YOU WORK REARWARD; STEP 2: LOCATE THE FRESH WATER TANK, ROUGHLY BETWEEN FOURTY (40”) TO FOURTY SIX (46”) INCHES;  DO NOT REMOVE THE CURRENTLY INSTALLED TWO (2) FLOATING CROSS-MEMBERS – LEAVE THEM INSTALLED. STEP 3: INSTALL ONE OF THE FLOATING CROSS-MEMBERS FROM THE PARTS KIT UNDER THE TANK, ENSURE THIS CROSS-MEMBER IS FLUSH AGAINST THE WELDED IN CROSS-MEMBER. USE TWO SELF DRILLING LAGS PER SIDE ON THIS FLOATING CROSSMEMBER. SEE FIGURE 1;  PUSH FRESH WATER HOLDING TANK REARWARDS UNTIL IT CONTACTS THE REAR WELDED IN CROSS-MEMBER AND SITS ON TOP OF THE NEWLY INSTALLED FLOATING CROSS-MEMBER; FIGURE 1 STEP 4: LOCATE THE FRONT OF THE FRESH WATER HOLDING TANK AND INSTALL THE SECOND FLOATING CROSS-MEMBER;  CAPTURE THE FRESH WATER TANK WITH THE FLOATING CROSS-MEMBER, THE BOTTOM LEG OF THE ANGLE SHOULD BE UNDER THE FRESH WATER HOLDING TANK, HOLDING THE TANK UP. THE VERTICAL LEG OF THE ANGLE SHOULD BE FLUSH AGAINST THE FORWARD FACE OF THE FRESH WATER HOLDING TANK. SEE FIGURE 2; FIGURE 2 INSTALL FLOATING CROSS-MEMBER UNDER FRESH TANK AND FLUSH AGAINST WELDED IN CROSS-MEMBER CAPTURE THE FRONT EDGE OF THE FRESH WATER HOLDING TANK WITH THE SECOND FLOATING CROSS-MEMBER

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IMPORTANT SAFETY RECALL Page 1 of 2 March 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2020-2023 Palomino SolAire 320TSBH travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The rearward and forward support for the fresh water tank may be missing. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. A tank dislodged while under towing conditions may increase the risk of a crash. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. A rearward and forward support for the fresh water tank will be installed. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Palomino Forest River, Inc. Attn: WARRANTY MANAGER 1047 E M-86 Colon, MI 49040-0802 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V141 CANADA RECALL: 2023-111 FR ID: 400-1605 <> <> <