The screws could fail, causing the supporting bracket and the awning to fall and potentially injure a person beneath it.
Highland Ridge RV (Highland) is recalling certain model year 3x recreational trailers manufactured August 5, 2014, to November 17, 2014 equipped with recalling Latitude Awnings styles GX and G manufactured April 10, 2014, to November 4, 2014 manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.
Highland will notify owners, and dealers will replace the defective screws, free of charge. The recall began February 2015. Owners may contact Highland customer service at 1-260-768-7771, or Carefree customer service at 1-800-621-2617.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The Home of Open Range Products
IMPORTANT SAFETY RECALL
Dear Highland Dealer:
This notice is sent to you in accordance with the National Highway Traffic Motor Vehicle Safety Act.
Carefree of Colorado has decided that a defect which relates to motor vehicle safety exists with certain Carefree of Colorado Latitude Awning mounting screws. Latitude Awnings manufactured between April 10, 2014 and November 4, 2014 have mounting screws that may not meet specifications and may therefore be more likely to break off. If the screws break, it could affect a support arm for the awning, increasing the risk of injury.
Highland Dealers will check the serial number of the awnings and verify if the Carefree Latitude Awning installed is included in the recall. If so, Highland Dealers will replace the mounting screws with new parts provided at no charge. The actual repair work should take an hour to complete
Dealer Campaign Responsibility
Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall. In addition, please register the unit by submitting the Warranty Registration information .
If you have any questions, please contact Highland Customer Service 260-768-7771 for further instructions.
Thank you for your prompt attention to this important matter.
Carefree of Colorado