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September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V729000
A tank falling to the ground while in transit can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 22V729
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 5,168
Summary
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem, Wildwood, and Ozark travel trailers. The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled.
Remedy
Dealers will inspect the fresh water tank for straps. and install straps as necessary, free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact at Forest River Customer Service at 1-574-534-3167. Forest River’s number for this recall is 72-1559.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Salem, Wildwood and Ozark Travel Trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A tank dislodged while under towing conditions may increase the risk of a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River Dealership or Service Center. Two straps will be installed around the chassis cross-members and the holding tank to keep the tank retained inside the chassis. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Salem/Wildwood
Forest River, Inc.
Attn: WARRANTY MANAGER
1803 Century Drive
Goshen, IN 46528
RECALL 22V729 / 2022-556 REMEDY INSTRUCTIONS
| Make(s): SALEM, WILDWOOD & OZARK Model(s): MANY, SEE BELOW Model Year(s): MANY, SEE BELOW |
Repair Code: RC-672-03-00-004252 Allotted Time: 2.00 HRS. Inspection Code: RC-672-05-00-004251 Allotted Time: .25 HRS |
| Concern: A secondary means of strapping to the fresh water tank to the chassis may not have been installed. |
Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100362078 Part(s) Return: N/A |
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN: 2021 – OZARK – ZKT2700TH, ZKT2700THX, ZKT1660FQ, ZKT1660FQX & ZKT1900THX
CERTAIN: 2021 – 2022 OZARK – ZKT2500TH, ZKT2500THX, ZKT1680BSK, ZKT1680BSKX, ZKT1650BHK, ZKT1650BHKX, ZKT1800QSX, ZKT1800QS &ZKT1900TH
CERTAIN 2021 – 2022 SALEM – SMT178BHSK, SMT178BHSKX, SMT170SSX, SMT170SS, SMT280RT & SMT280RTX
CERTAIN 2021 – 2022 WILDWOOD – WDT178BHSK, WDT178BHSKX, WDT170SSX, WDT170SS, WDT280RT & WDT280RTX
REMEDY PARTS KIT CONTAINS:
- 12 – 3/8” SELF-DRILLING SCREWS
- 3 – 3” X 48” – 14GA. FLAT STOCK
INSPECTION:
STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE;
- REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS;
- IF THE HOLDING TANK HAS STRAPS AROUND THE TANK AND CROSS-MEMBERS ( 1) TAKE PHOTOS;
- INSPECT THE FLOATING CROSS-MEMBER AND ENSURE IT HAS TWO FASTENERS ON EACH SIDE
(TOTAL OF 4) (FIG. 2);
- REASSEMBLE ANY REMOVED UNDERBELLY;
- SUBMIT PHOTOS WITH CLAIM INSPECTION CODE ONLY.
IF THE INSPECTION DOES NOT REVEAL ANY OF THE ABOVE, MOVE ON TO REMEDY.
REMEDY:
STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE;
- REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS;
- MEASURE AND MARK OUT THE FRESH WATER HOLDING TANK INTO THIRDS;
STEP 2: USE THE 3” X 48” – 14GA. FLAT STOCK FROM THE REMEDY KIT (FIG. 3);
- USE THE 3/8” SELF-TAPPING LAGS TO SECURE THE THREE – 3” X 48” – 14GA. FLAT STOCK TO THE BOTTOM OF THE FULL HEIGHT CROSS-MEMBERS, ONE IS BEHIND THE FRESH WATER TANK AND ONE IS IN FRONT OF THE FRESH WATER TANK;
- DO NOT LAG INTO THE FLOATING CROSS-MEMBER AS THE FASTER WILL PENETRATE THE FRESH TANK;
STEP 3: INSPECT AND ENSURE THE FLOATING CROSS-MEMBER HAS A MINIMUM OF TWO (2) 3/8” SELFTAPPING FASTENERS (FIG. 2), ADD IF MISSING;
STEP 4: RE-ASSEMBLE THE UNDERBELLY PANEL TO THE CHASSIS BEAMS;
STEP 5: CLAIM REPAIR CODE.
PHOTOS ON NEXT PAGE;
Chronology :
On August 22, 2022, Forest River’s Office of Corporate Compliance (“OCC) retrieved a Vehicle Owner Questionnaire (“VOQ”) #11480615 as part of the weekly VOQ review. According to the VOQ 11480615, it was claimed that the fresh water tank detached and fell from the vehicle.
On September 6, 2022, OCC began a warranty data review.
On September 23, 2022, the warranty data review was completed. The data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks.
On September 30, 2022, Forest Rivers’ Corporate Recall Committee voted to recall.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FOREST RIVER | OZARK | 2021-2022 |
| FOREST RIVER | SALEM | 2021-2022 |
| FOREST RIVER | WILDWOOD | 2021-2022 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-22V729-8376.PDF 215.807KB
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Recall Acknowledgement
RCAK-22V729-4611.pdf 646.285KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V729-8850.pdf 172.131KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V729-4094.pdf 203.839KB
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Remedy Instructions and TSB
RCRIT-22V729-2095.pdf 201.627KB
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Recall Quarterly Report #1, 2022-4
RCLQRT-22V729-5134.PDF 211.131KB
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Recall Quarterly Report #2, 2023-1
RCLQRT-22V729-8854.PDF 211.229KB
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Recall Quarterly Report #3, 2023-2
RCLQRT-22V729-9255.PDF 211.322KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V729&docType=RCL
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- Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
Last update on 2024-06-14 / Affiliate links / Images from Amazon Product Advertising API
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Page 1 of 2 RECALL 22V729 / 2022-556 REMEDY INSTRUCTIONS Make(s): SALEM, WILDWOOD & OZARK Model(s): MANY, SEE BELOW Model Year(s): MANY, SEE BELOW Concern: A secondary means of strapping to the fresh water tank to the chassis may not have been installed. Repair Code: RC-672-03-00-004252 Allotted Time: 2.00 HRS. Inspection Code: RC-672-05-00-004251 Allotted Time: .25 HRS. Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100362078 Part(s) Return: N/A Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN: 2021 – OZARK – ZKT2700TH, ZKT2700THX, ZKT1660FQ, ZKT1660FQX & ZKT1900THX CERTAIN: 2021 – 2022 OZARK – ZKT2500TH, ZKT2500THX, ZKT1680BSK, ZKT1680BSKX, ZKT1650BHK, ZKT1650BHKX, ZKT1800QSX, ZKT1800QS &ZKT1900TH CERTAIN 2021 – 2022 SALEM – SMT178BHSK, SMT178BHSKX, SMT170SSX, SMT170SS, SMT280RT & SMT280RTX CERTAIN 2021 – 2022 WILDWOOD – WDT178BHSK, WDT178BHSKX, WDT170SSX, WDT170SS, WDT280RT & WDT280RTX REMEDY PARTS KIT CONTAINS: 12 – 3/8” SELF-DRILLING SCREWS 3 – 3” X 48” – 14GA. FLAT STOCK INSPECTION: STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE; • REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS; • IF THE HOLDING TANK HAS STRAPS AROUND THE TANK AND CROSS-MEMBERS (FIG. 1) TAKE PHOTOS; • INSPECT THE FLOATING CROSS-MEMBER AND ENSURE IT HAS TWO FASTENERS ON EACH SIDE (TOTAL OF 4) (FIG. 2); • REASSEMBLE ANY REMOVED UNDERBELLY; • SUBMIT PHOTOS WITH CLAIM INSPECTION CODE ONLY. IF THE INSPECTION DOES NOT REVEAL ANY OF THE ABOVE, MOVE ON TO REMEDY. REMEDY: STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE; • REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS; • MEASURE AND MARK OUT THE FRESH WATER HOLDING TANK INTO THIRDS; STEP 2: USE THE 3” X 48” – 14GA. FLAT STOCK FROM THE REMEDY KIT (FIG. 3); • USE THE 3/8” SELF-TAPPING LAGS TO SECURE THE THREE – 3” X 48” – 14GA. FLAT STOCK TO THE BOTTOM OF THE FULL HEIGHT CROSS-MEMBERS, ONE IS BEHIND THE FRESH WATER TANK AND ONE IS IN FRONT OF THE FRESH WATER TANK; • DO NOT LAG INTO THE FLOATING CROSS-MEMBER AS THE FASTER WILL PENETRATE THE FRESH TANK; STEP 3: INSPECT AND ENSURE THE FLOATING CROSS-MEMBER HAS A MINIMUM OF TWO (2) 3/8” SELF-TAPPING FASTENERS (FIG. 2), ADD IF MISSING; STEP 4: RE-ASSEMBLE THE UNDERBELLY PANEL TO THE CHASSIS BEAMS; STEP 5: CLAIM REPAIR CODE. PHOTOS ON NEXT PAGE; Page 2 of 2 RECALL 22V729 / 2022-556 REMEDY INSTRUCTIONS Make(s): SALEM, WILDWOOD & OZARK Model(s): MANY, SEE BELOW Model Year(s): MANY, SEE BELOW Concern: A secondary means of strapping to the fresh water tank to the chassis may not have been installed. Repair Code: RC-672-03-00-004252 Allotted Time: 2.00 HRS. Inspection Code: RC-672-05-00-004251 Allotted Time: .25 HRS. Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100362078 Part(s) Return: N/A FIGURE 1 FIGURE 2 FIGURE 3 FACTORY INSTALLED 1 ¼” NYLON WEB STRAPPING CHECK FOR TWO FASTENERS REMEDY 3” X 48” – 14GA. STRAPS INSTALLED
**************************************************************************************************************
IMPORTANT SAFETY RECALL Page 1 of 2 November 2, 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Salem, Wildwood and Ozark Travel Trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. A tank dislodged while under towing conditions may increase the risk of a crash. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River Dealership or Service Center. Two straps will be installed around the chassis cross-members and the holding tank to keep the tank retained inside the chassis. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Salem/Wildwood Forest River, Inc. Attn: WARRANTY MANAGER 1803 Century Drive Goshen, IN 46528 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V729 CANADA RECALL: 2022-556 FR ID: 72-1559 <> <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 534-3167 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2022-556 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 22V729 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 October 2022 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2021-2022 Salem, Wildwood and Ozark Travel Trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 11/25/2020 through 12/8/2021 WHAT IS THE DEFECT/NONCOMPLIANCE? The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. A tank dislodged while under towing conditions may increase the risk of a crash. SERVICE PROCEDURE: Dealership Service Department procedures for addressing the tank securement can be found on Dealer Connect WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100362078 PARTS AND RETURN: Prior Authorization and Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V729 2022-556 RC-672-05-00-004251 INSPECTION ONLY .25 HRS. 22V729 2022-556 RC-672-03-00-004252 INSPECTION AND REPAIR 2.00 HRS. HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 534-3167 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V729 CANADA RECALL: 2022-556 FR ID: 72-1559 <> < > <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the 2021-2022 Salem, Wildwood and Ozark Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021-2022 Salem, Wildwood and Ozark Travel Trailer listed under this Recall. If your dealership has already performed the remedy to 2021-2022 Salem, Wildwood and Ozark Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021-2022 Salem, Wildwood and Ozark Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-729 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 30, 2022 NHTSA Recall No. : 22V-729 Manufacturer Recall No. : 72-1559 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 5,168 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Forest River Salem Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Upon review of warranty data, the data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks. US – Please see attached spreadsheet for model and quantity. Production Dates : NOV 25, 2020 – DEC 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Forest River Wildwood Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Upon review of warranty data, the data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks. US – Please see attached spreadsheet for model and quantity. Production Dates : NOV 25, 2020 – DEC 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-729 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Forest River Ozark Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Upon review of warranty data, the data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks. US – Please see attached spreadsheet for model and quantity. Production Dates : NOV 25, 2020 – DEC 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A tank dislodged while under towing conditions may increase the risk of a crash. Description of the Cause : The manufacturing plant did not install secondary strapping to the fresh water tank to the chassis. Additionally, the manufacturing changed fresh water tanks from a tank that had a baffle, to a tank without a baffle. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Fresh Water Tank Component Description : Fresh Water Tank Component Part Number : N/A Supplier Identification : Component Manufacturer Part 573 Safety Recall Report 22V-729 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Name : NR Address : NR NR Country : NR Chronology : On August 22, 2022, Forest River’s Office of Corporate Compliance (“OCC) retrieved a Vehicle Owner Questionnaire (“VOQ”) #11480615 as part of the weekly VOQ review. According to the VOQ 11480615, it was claimed that the fresh water tank detached and fell from the vehicle. On September 6, 2022, OCC began a warranty data review. On September 23, 2022, the warranty data review was completed. The data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks. On September 30, 2022, Forest Rivers’ Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 22V-729 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. The Fresh Water Tank will be inspected for straps. If no straps are found two straps will be installed around the chassis crossmembers and the holding tank to keep the tank retained inside the chassis. What is the Forest River Customer Service Phone Number? (574) 534-3167 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Salem/Wildwood Forest River, Inc. Attn: WARRANTY MANAGER 1803 Century Drive Goshen, IN 46528 How Remedy Component Differs from Recalled Component : Tank straps will now be installed as a secondary securement. Identify How/When Recall Condition was Corrected in Production : According to manufacturing records, in November of 2020, manufacturing began installing two straps around the chassis cross-members and the holding tank to keep the tank retained inside the chassis. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 09, 2022 – NOV 09, 2022 Planned Owner Notification Date : NOV 09, 2022 – NOV 09, 2022 * NR – Not ReportedSEOCONTENT-END