72-1559 – Fresh Water Tank May Dislodge – 2021-2022 Forest River Salem, Wildwood, & Ozark Travel Trailers

“This site contains affiliate links for which OEMDTC may be compensated”

September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V729000

Fresh Water Tank May Dislodge

A tank falling to the ground while in transit can become a road hazard and increase the risk of a crash.

 

NHTSA Campaign Number: 22V729

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 5,168

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem, Wildwood, and Ozark travel trailers. The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled.

 

Remedy

Dealers will inspect the fresh water tank for straps. and install straps as necessary, free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact at Forest River Customer Service at 1-574-534-3167. Forest River’s number for this recall is 72-1559.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Salem, Wildwood and Ozark Travel Trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

A tank dislodged while under towing conditions may increase the risk of a crash.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River Dealership or Service Center. Two straps will be installed around the chassis cross-members and the holding tank to keep the tank retained inside the chassis. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 2.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Salem/Wildwood
Forest River, Inc.
Attn: WARRANTY MANAGER
1803 Century Drive
Goshen, IN 46528

 


RECALL 22V729 / 2022-556 REMEDY INSTRUCTIONS

Make(s): SALEM, WILDWOOD & OZARK
Model(s): MANY, SEE BELOW
Model Year(s): MANY, SEE BELOW
Repair Code: RC-672-03-00-004252
Allotted Time: 2.00 HRS.
Inspection Code: RC-672-05-00-004251
Allotted Time: .25 HRS
Concern:
A secondary means of strapping to the fresh water tank to the chassis may not have been installed.
Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: F100362078
Part(s) Return: N/A

 

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power.  Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

 

CERTAIN: 2021 – OZARK – ZKT2700TH, ZKT2700THX, ZKT1660FQ, ZKT1660FQX & ZKT1900THX

CERTAIN: 2021 – 2022 OZARK – ZKT2500TH, ZKT2500THX, ZKT1680BSK, ZKT1680BSKX, ZKT1650BHK, ZKT1650BHKX, ZKT1800QSX, ZKT1800QS &ZKT1900TH

CERTAIN 2021 – 2022 SALEM – SMT178BHSK, SMT178BHSKX, SMT170SSX, SMT170SS, SMT280RT & SMT280RTX

CERTAIN 2021 – 2022 WILDWOOD – WDT178BHSK, WDT178BHSKX, WDT170SSX, WDT170SS, WDT280RT &  WDT280RTX

 

REMEDY PARTS KIT CONTAINS:

  • 12 – 3/8” SELF-DRILLING SCREWS
  • 3 – 3” X 48” – 14GA. FLAT STOCK

 

INSPECTION:

STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE;

  • REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS;
  • IF THE HOLDING TANK HAS STRAPS AROUND THE TANK AND CROSS-MEMBERS ( 1) TAKE PHOTOS;
  • INSPECT THE FLOATING CROSS-MEMBER AND ENSURE IT HAS TWO FASTENERS ON EACH SIDE

(TOTAL OF 4) (FIG. 2);

  • REASSEMBLE ANY REMOVED UNDERBELLY;
  • SUBMIT PHOTOS WITH CLAIM INSPECTION CODE ONLY.

 

IF THE INSPECTION DOES NOT REVEAL ANY OF THE ABOVE, MOVE ON TO REMEDY.

 


REMEDY:

STEP 1: LOCATE THE FRESH WATER TANK IN THE UNDERBELLY OF THE VEHICLE;

  • REMOVE UNDERBELLY PANEL AND SET ASIDE WITH FASTENERS;
  • MEASURE AND MARK OUT THE FRESH WATER HOLDING TANK INTO THIRDS;

 

STEP 2: USE THE 3” X 48” – 14GA. FLAT STOCK FROM THE REMEDY KIT (FIG. 3);

  • USE THE 3/8” SELF-TAPPING LAGS TO SECURE THE THREE – 3” X 48” – 14GA. FLAT STOCK TO THE BOTTOM OF THE FULL HEIGHT CROSS-MEMBERS, ONE IS BEHIND THE FRESH WATER TANK AND ONE IS IN FRONT OF THE FRESH WATER TANK;
  • DO NOT LAG INTO THE FLOATING CROSS-MEMBER AS THE FASTER WILL PENETRATE THE FRESH TANK;

 

STEP 3: INSPECT AND ENSURE THE FLOATING CROSS-MEMBER HAS A MINIMUM OF TWO (2) 3/8” SELFTAPPING FASTENERS (FIG. 2), ADD IF MISSING;

 

STEP 4: RE-ASSEMBLE THE UNDERBELLY PANEL TO THE CHASSIS BEAMS;

 

STEP 5: CLAIM REPAIR CODE.

 

PHOTOS ON NEXT PAGE;

 


Chronology :

On August 22, 2022, Forest River’s Office of Corporate Compliance (“OCC) retrieved a Vehicle Owner Questionnaire (“VOQ”) #11480615 as part of the weekly VOQ review. According to the VOQ 11480615, it was claimed that the fresh water tank detached and fell from the vehicle.

On September 6, 2022, OCC began a warranty data review.

On September 23, 2022, the warranty data review was completed. The data showed a significant trend upwards beginning in Quarter 4 of 2020, therefore Forest River decided to begin the scope date at November 23, 2020. Forest River decided to end the scope on October 31, 2021, in which OCC discovered that manufacturing began installing secondary straps to the fresh water tanks.

On September 30, 2022, Forest Rivers’ Corporate Recall Committee voted to recall.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
FOREST RIVER OZARK 2021-2022
FOREST RIVER SALEM 2021-2022
FOREST RIVER WILDWOOD 2021-2022

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V729-8376.PDF 215.807KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [210.75 KB]

 


Recall Acknowledgement

RCAK-22V729-4611.pdf 646.285KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [631.14 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V729-8850.pdf 172.131KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [168.10 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V729-4094.pdf 203.839KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [199.06 KB]

 


Remedy Instructions and TSB

RCRIT-22V729-2095.pdf 201.627KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [196.90 KB]

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V729-5134.PDF 211.131KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V729-8854.PDF 211.229KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V729-9255.PDF 211.322KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.37 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V729&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
16 Gallon RV Fresh/Gray Water Tank 24" x 15" x 10" BPA Free (16 Gallon)
  • This 16 gallon water tank measures 24" x 15" x 10" (not including fittings)
  • These rotational molded fresh water tanks are made from a high quality durable polyethylene material.
  • One piece seamless construction - No Seams to burst
  • All tanks come with (1) 1.25" water fill inlet and (3) 3/8" NPT connections. Non-Pressurized Tank - The tank must be vented
  • Stain, corrosion and rust resistant features make them ideal for replacement or OEM installation on RVs, horse trailers or marine products.
Bestseller No. 2
RecPro Fresh and Gray Water Holding Tank | Combo Pack | Concession/Food Truck Holding Tank (10 & 16 Gallon)
  • All tanks have been pressure tested
  • Made in America
  • Please be sure to clean tanks before use
Bestseller No. 3
Class A Customs | One (1) RV Fresh and Gray Water 30 Gallon Tank | T-3000
  • 30 Gallon Fresh or Gray Water Holding Tank Manufactured by Class A Customs - Made from NSF Approved Materials - Fresh & Drinking Water Safe - Can be used for Fresh or Gray Water Storage
  • WATER TANK MEASUREMENTS: 34.5” Longest Length (not including fittings) x 12” x 17.5” - Tank can sit on any side - rotate tank to change height or width Average Thickness 7/32” +/- Please view photos. (Due to the manufacturing process +/- .25" on each measurement)
  • TANK BUILT-IN TANK BUILT-IN FITTINGS: (TWO) 1.5" Female NPT Fitting - fitting is sealed and watertight, to use remove membrane with razor knife (TWO) .5" Female NPT Fitting - fitting is open DO NOT over-tighten fitting damage will occur, use plastic connecting fittings as metal will damage threads.: (TWO) 1.5" Balloon Style Threaded Female NPT Standard - fitting will be closed, to use remove inner membrane with razor knife (TWO) .5" Threaded Female NPT Standard - open fitting, unsealed
  • NON-PRESSURIZED TANK: tank must be vented allowing air in and out during use. DO NOT make a sealed connection with a garden hose directly to tank, this is a pressurized connection and will cause tank to explode causing damage. For filling tank it is recommended to use a fill dish or other gravity process.
  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
Bestseller No. 4
Class A Customs | T-7500 | 75 Gallon Fresh Water Holding Tank
  • 75 Gallon Fresh or Gray Water Holding Tank Manufactured by Class A Customs - Made from NSF Approved Materials - Fresh & Drinking Water Safe - Can be used for Fresh or Gray Water Storage
  • WATER TANK MEASUREMENTS: 50.5” Longest Length (not including fittings) x 17.5” x 19.5” - Tank can sit on any side - rotate tank to change height or width Average Thickness 7/32” +/- Please view photos. (Due to the manufacturing process +/- .25" on each measurement)
  • TANK BUILT-IN FITTINGS: (TWO) 1.5" Female NPT Fitting - fitting is sealed and water-tight, to use remove membrane with razor knife (TWO) .5" Female NPT Fitting - fitting is open DO NOT Over-tighten fitting damage will occur – Use plastic threaded fittings, metal threads may damage tank fittings
  • NON-PRESSURIZED TANK: tank must be vented allowing air in and out during use. DO NOT make a sealed connection with a garden hose directly to tank, this is a pressurized connection and will cause tank to explode causing damage. For filling tank it is recommended to use a fill dish or other gravity process.
  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
Bestseller No. 5
Class A Customs | T-2000 | One (1) RV Fresh Water 20 Gallon Tank, Grey Water
  • 20 Gallon Fresh or Gray Water Holding Tank Manufactured by Class A Customs - Made from NSF Approved Materials - Fresh & Drinking Water Safe - Can be used for Fresh or Gray Water Storage
  • WATER TANK MEASUREMENTS: 32.5” Longest Length (not including fittings) x 11.75” x 11.75” - Tank can sit on any side - rotate tank to change height or width Average Thickness 7/32” +/- Please view photos. (Due to the manufacturing process +/- .25" on each measurement)
  • TANK BUILT-IN FITTINGS: (TWO) 1.5" Female NPT Fitting - fitting is sealed and water-tight, to use remove membrane with razor knife (TWO) .5" Female NPT Fitting - fitting is open DO NOT Over-tighten fitting damage will occur – Use plastic threaded fittings, metal threads may damage tank fittings
  • NON-PRESSURIZED TANK: tank must be vented allowing air in and out during use. DO NOT make a sealed connection with a garden hose directly to tank, this is a pressurized connection and will cause tank to explode causing damage. For filling tank it is recommended to use a fill dish or other gravity process.
  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
Bestseller No. 6
Class A Customs | 10 Gallon RV Concession Fresh Water Tank with Plumbing Kit & 12 Volt Water Pump | T-1000-BPK-PUMP
  • 10 Gallon Fresh Water Holding Tank Manufactured by Class A Customs - Made from NSF Approved Materials - Fresh & Drinking Water Safe WATER TANK MEASUREMENTS: 19” Longest Length (not including fittings) x 9” x 14” - Tank can sit on any side - rotate tank to change height or width Average Thickness 7/32” +/- Please view photos. (Due to the manufacturing process +/- .25" on each measurement)
  • TANK BUILT-IN FITTINGS: (TWO) 1.5" Female NPT Fitting - fitting is sealed and watertight, to use remove membrane with razor knife (TWO) .5" Female NPT Fitting - fitting is open DO NOT over-tighten fitting damage will occur, use plastic connecting fittings as metal will damage threads.
  • NON-PRESSURIZED TANK: tank must be vented allowing air in and out during use. DO NOT make a sealed connection with a garden hose directly to tank, this is a pressurized connection and will cause tank to explode causing damage. For filling tank it is recommended to use a fill dish or other gravity process.
  • BASIC PLUMBING KIT INCLUDES - (TWO) 0.5” Hose Barb to 0.5” Male Pipe Thread Adaptor (FOUR) 0.5” Hose Clamp (ONE) 1.25” Hose Barb to 1.5” Male Pipe Thread Adaptor (TWO) 1.5” Hose Clamps (ONE) 1.5” Male Pipe Thread PVC Male Adaptor (ONE) 5ft. Section of 0.5” ID Vent/Draw Hose (ONE) 5ft. Section of 1.25” ID (1.375” OD) Fill Hose
  • classAcustoms 12 VOLT Fresh Water Pump MODEL # 12V3 - FRESH WATER USE ONLY - OPEN FLOW 11.6LPM / 3.0GPM AMPS 4.0A MAX AMPS 8.0A SHUT OFF PRESSURE 45PSI/3.1 Bar ON-DEMAND PUMP only turns on when senses pressure changes in line 12 VOLT POWER ONLY 110/115/220 volt will damage the unit - READ INSTRUCTION BOOKLER BEFORE INSTALLATION
Bestseller No. 7
Bestseller No. 8
Ameri-Kart WT-1468 50 Gallon RV Fresh Water Tank for Drinking and Potable Water, for Campers, Trailers, and RVs, 57-Inch x 31-Inch x 9-Inch
  • 50 GALLON TANK - Ameri-Kart Fresh water tanks are MADE IN THE USA - Fresh Water Tanks are for CLEAN DRINKING WATER USE - Perfect for motorhomes, trailers, tiny houses, RVs and campers
  • EASY TO INSTALL - fresh water tanks are a critical compenent to all recreational vehicles - Built-in fittings include: (TWO) 0.5" Threaded female NPT standard - fittings are plugged, to use remove threaded plugs; (ONE) 1.25" Outer Diameter Boss Fitting (smooth pipe) for use with hose and clamps (not included); (ONE) 1.5" Threaded Female NPT standard. Pre-installed high-medium-low level sensor probes for tank fullness indicator
  • DURABLE & RELIABLE - OEM quality tank made from weather resistant and impact-resistant plastics. RV Fresh Water Tank design prevents leaks and ensures long service life. Built to standards specified by IAPMO (International Association of Plumbing and Mechanical Officials). All water tanks are QAI Laboraties certified to meet industry-required standards
  • NOT INCLUDED - hardware, mounting hardware, gate valves, piping, hoses, fittings; DO NOT PRESSURIZE TANK. DO NOT HANG TANK BY STRAPS OR PLACE WEIGHT ON TANK
  • USA MADE - Proudly manufactured by Ameri-Kart in Elkhart, Indiana - the RV Capital of the World
Bestseller No. 9
Class A Customs | T-1000 | One (1) RV Fresh Water 10 Gallon Tank, Grey Water
  • 10 Gallon Fresh or Gray Water Holding Tank Manufactured by Class A Customs - Made from NSF Approved Materials - Fresh & Drinking Water Safe - Can be used for Fresh or Gray Water Storage
  • WATER TANK MEASUREMENTS: 19” Longest Length (not including fittings) x 9” x 14” - Tank can sit on any side - rotate tank to change height or width Average Thickness 7/32” +/- Please view photos. (Due to the manufacturing process +/- .25" on each measurement)
  • TANK BUILT-IN FITTINGS: (TWO) 1.5" Female NPT Fitting - fitting is sealed and watertight, to use remove membrane with razor knife (TWO) .5" Female NPT Fitting - fitting is open DO NOT over-tighten fitting damage will occur, use plastic connecting fittings as metal will damage threads.
  • NON-PRESSURIZED TANK: tank must be vented allowing air in and out during use. DO NOT make a sealed connection with a garden hose directly to tank, this is a pressurized connection and will cause tank to explode causing damage. For filling tank it is recommended to use a fill dish or other gravity process.
  • Great extra water storage in RV, pop-up camper, off-road vehicles, concession trailers, hot dog carts, smaller food vendors and portable hand washing sinks. Class A Customs Manufactures this item in the USA in Elkhart, Indiana. Tanks are made in a warehouse clean each tank prior to use to remove any debris, scuffs or marking from the manufacturing process.
Bestseller No. 10
Class A Customs | RV Fresh and Gray Water Tank | Combo Pack (10 Gallon & 13 Gallon) | RV Water Holding Tanks
  • Combo Pack of RV Fresh & Gray Water Tanks, 10 Gallon & 13 Gallon
  • NSF Certified MATERIALS used for manufacturing process -- ALL PARTS of tank made with NSF International NSF/ANSI Std 61 approved Medium Density Polyethylene (MDPE) Resin with UV-8 stabilization -- The tank and fittings are both made out of this material.
  • The 10 and 13 gallon tanks each have two 1/2" female NPT fittings (fitting will be closed, to use remove inner membrane with razor knife) and two 1 1/2" female NPT fittings (fitting is not closed, this fitting is completely open)
  • 10 Gallon Tank measurements - 18 3/4" x 13 3/4" x 8 3/4" (+/- .25")
  • 13 Gallon Tank measurements - 21" x 16" x 9" (+/- .25")

Last update on 2024-03-16 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


 

Leave a Comment

Share to...